I needed a new headlight bulb and had called around, people that I had talked to were not too…read morepleasant and not helpful. My grandparents referred me to Advance Auto Parts and John, the store manager was so amazing!!! He was very helpful and knowledgeable, even helped install my headlight.

I originally came to AAP for them to check the health of my car Battery. The lady that originally…read morehelped us wasn't knowledgeable to any of questions I was having about my battery, so I decided I was going to go to another location. Well to my luck, the car didn't want to start anymore so I had to get down and look for another person in the store hoping they could help me. The store manager, John L was AMAZING! He gave me advice and guided me into the direction I should take in order to replace my battery. Due to store policies he said they couldn't replace my battery, so I was a little worried on how I was going to change it out in their parking lot with no tools. John quickly stepped in and gave us a generous discount on the battery, changed the battery himself, and gave me a free battery corrosion pads to protect my battery. John not only showed EXCELLENT CUSTOMER SERVICE but he also demonstrated EMPATHY, KINDNESS and LEADERSHIP. You are in great hands if you come to this location and work with John.

O Reillys has all the automotive needs! I would recommend the staff was kind and helpful and answer…read morequestions the place was clean and stocked !! Awesome thank you!!

Since AutoZone was completely no help whatsoever, I decided to swing by O'Reilly's instead for a…read moresecond opinion before I go to the mechanic shop. I walked in and another attendant was thoroughly helping a customer search for parts on the computer/cash register. I waited a bit and was greeted by Erick. I asked Erick if they can run code on my vehicle since the "maintenance required" light is on. He explained that if that light is on it means that the car is letting you know that you need an oil change. I told him that I got an oil change at Take 5 in New Braunfels, TX (what I thought was recently). Erick explained that if the oil change has been completed then the light needs to be reset. He said that I would need to take it back to the place I got an oil change, take it to any oil change establishment, or learn how to do it at home. He didn't specify why he couldn't do it, but gave me reliable concrete suggestions. I absolutely loved that Erick explained to me in depth what was going on and why. He is a professional in this field and gave me, the customer information that didn't have prior to coming in. It was absolutely gold star experience! I ask myself why I couldn't get this same experience at AutoZone and I know why because O'Reilly's actually cares about their customers. When I got back to the car, I realized that my last oil change was in September of last year and I am due for another. So he gave me spot on information too. Before I left, I complimented Erick glasses. They were very cool to look at. He smiled and thanked me.

From start to finish, everything was fantastic. Shopped online and did the research on the tires I…read morewanted. I verified the tires were in stock at that store and did not have an appointment but just showed up. He said they could get me in and out within an hour or so, even though they were wall-to-wall people. Typical discount tire, they might be busy, but they are unbelievably efficient. 45 minutes later I was on the road. Garrett was my service advisor and I could not have asked for better service!

4.1.25 It was time to get my tires balanced and rotated…read more (Did it every 5000 miles) I learned very quickly to make an appointment to get this done. Otherwise you will be there for 1-3 hours waiting. My appt. was for 1pm and they were not really that busy at 12:50pm - I was shocked. They said I would be done by 1:30pm. So I was going to go through my email and delete 99% of it BUT, at 1:10pm they said my car was ready!!!! Way to go!!!! Talk about great service! I did notice one thing... They usually have free small bottled waters while you wait. But they did not have any in the refrigerator. I don't know if they no longer are offering them or they were just out. I will look next time and let you know.

Purchased an expense mower from them and have been back several times for parts and questions. The…read morewoman running the counter has zero customer service skills with a personality to match. You never get a friendly greeting or thank you for your business. I regret purchasing my mower from this place.

The customer service is absolutely the worst i have ever seen. The service technicians do a…read morehorrible job and the office staff is extremely rude. I will never do business here again. stay away. !

Matched my paint perfectly. Then they put in in a rattle can for me on a touch up project for my…read more2010 Eddie Bauer Expedition.

From the owner: We have industrial supplies, auto paint supplies (paint line: Matrix and Prospray), body shop…read moresupplies, welding, car detailing supplies, auto parts, and much more.We serve the Conroe, Tx. area and all surrounding areas. Our prices are hard to beat. Delivery available at no extra cost.

They helped me pick a perfect lift kit for my truck and I had it installed here. These guys know…read morewhat they were doing. They were all very kind to answer a plethora of questions. The only negative thing I have to say is their wait time. For the lift, they were pretty busy despite haveing a scheduled appointment. That and the very poor wifi connection in the shop with no cell service was hard to do anything productful. I ended up having to leave my truck there over night since I had prior obligations, my appointment started at 8am but I wasn't told it wouldn't be finished until 4-5pm until 2hours into appointed time. Otherwise no complaints. The guys did solid professional work. I'm happy, thank you!

I was in search of a place to have a trailer hitch installed when I stumbled upon VIP. I was able…read moreto make an appointment for install within two days and their price was comparable to other businesses. When I arrived for the appointment I was told it would take an hour to an hour and a half and they were spot on. The only downside of the wait time was the designated space they have for waiting. A handful of chairs in the back of the front showroom. A TV or a water cooler/coffee maker would substantially upgrade the comfort level, but alas they are new as assumed by the "now open" flags flying outside, so they get a pass for that. All in all I highly recommend VIP for hitch install over UHaul who said it would take a couple of weeks.

Highly recommend! Everyone was personable, polite & professional. Very efficient & knowledgeable in…read moreresolving my car issues. I'll definitely return when I have an issue with my car.

From the owner: Improving the auto repair experience with honesty, accuracy and a competitive advantage to keep you…read moremoving. With over 15 years of experience and the latest in diagnostic equipment we take the guessing away and fix it right to save you time.

Quick professional service. No problems after they fixed my brakes. I drive quite a bit and I…read morefeel safe again.

This is the second time I've come here for my state inspection sticker. They are very friendly,…read moreprofessional and efficient. They have an air conditioned waiting area with chairs and a TV while you wait. They got my inspection done very quickly just like last time. They also do oil changes. I'm so glad I asked because I will be back with my other vehicle for the state inspection and an oil change. I also appreciate their upfront pricing regarding the fee for payment with card vs cash.