Wow!!! Such great service from the staff here. I'm clueless when it comes to cars; all I needed was…read morea new bulb for a rear light and I left with only a bulb! First time I went to an auto store and they didn't try to convince me to purchase more items. I walked in and they immediately helped me. We found the bulb and the guy walked out to show me how to replace it!! Thank you!!!!

From the owner: Your local Advance Auto Parts at 14849 Apple Harvest Dr in Martinsburg offers automotive…read moreaftermarket products, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

worst AutoZone to yet. Everyone spoke customer wise even one of the customer service representative…read morespoke however my 15 minutes, allowed a woman to go ahead of me so she was sick and some young lady walked by me twice want to go to another customer me I will be going back.

Commercial Department is AWESOME! Rocky & Tom are dedicated & great at their jobs.read more

Hello everyone, I bought a certified preowned 2020 silverado with warranties from CMA in 2023 and…read moreeverything seemed good until I sideswiped a cow and insurance went to fix it and found prior damage to the frame (see pictures below). Since the insurance and mechanic deemed it prior damage, insurance wouldn't cover it. So I spoke to CMA thinking they would take care of me but I was wrong. The best they could do was trade it in at its current value after I get the cow damage gets fixed, keeping the frame damage. To me and my family that is far from fair as I paid top dollar for an unsafe vehicle that shouldn't have been sold in the first place. Now I am going through consumer protection to try to get a fair deal. I definitely wouldn't recommend them to anyone!!!!

This is my Toyota RAV4 story. On 31 Oct 2019 I was traveling in my 2017 RAV4 Hybrid SE on HWY 66…read moreeast in Virginia at 70 mph when a deer ran in front of my vehicle. I hit it head on as their was no time to react. The car was totaled but I survived without a scratch. See pics. I now trust Toyota more than ever for its survivability as I am a survivor. The exterior looks horrible but the interior was mint besides all the airbags deploying. I was not burned or bruised from the air bags deploying and felt little if any of the impact. Insurance is great as the vehicle was replaced and thanks to Toyota, I still walk this earth. The new 2020 RAV4 Hybrid XSE I wanted, gray, was hard to find and the right dealer was almost as hard to find. My local trusted dealer who I have bought Toyota's from since 2007 went rouge. See my comments Malloy Toyota, Winchester, VA. Since I could no longer trust them I went to Apple Valley Toyota in Martinsburg, WV. MY experience there was 180 degrees from my experience at Malloy. Apple Valley is a different culture of professional and honest sales force. They accepted my almost impossible challenge and found my hard to find vehicle within 7 days. My car buying journey again became enjoyable and not a horror show. I give special thanks to Nathan Dodson. He is a good honest man who see things through. The rest of the Apple Valley team also gained my trust as they showed true integrity. Thanks also goes out to the Apple Valley Sales and Finance managers who it was my pleasure to meet as they took good care of me. As I travel 6 hours a day, everyday I know that I will continue to drive a reliable and safe car. When looking for a dealer go to Apple Valley as they have a plethora of brands and makes for the car enthusiast. It's your money so spend it wisely and spend it on a company you can trust to make you a great deal. Apple Valley Toyota in Martinsburg, WV is that dealer and my new trusted place to purchase cars.

Plain old fantastic service. Doug and i talked on the phone at length as he helped me decide…read morewhether a car was worth fixing or just to junk it. Turns out that Ford from 2015? not such a good deal - junked it. Eagle Auto went out of their way to get the car, drop off the content, collect the title from my MIL. Amazing service. Thank you Doug and staff. We really appreciated you.

Had to call twice to see about a headliner for my wife's Lexus…read more Extremely poor customer service, rude and short with you about any information, question or advise you ask of them. Do not, I repeat do not think for one second that you will get any kind of R.E.S.P.E.C.T from these people here.

I wanted to give a shout out to Napa Auto Parts store on Winchester Ave at 51 across from CVS. We…read morehad an issue with an earring that could not be removed and I went to CVS thinking I could get something to clip the earring off but they had nothing. I then thought maybe the auto store would have something. The employee knowing this was something we had to do in a timely manner gave me some small pliers of theirs and said to just use them and bring them back when done, He did not try to sell me something that I would have only used once even though I was fully prepared to do so but was so kind with his offer. Thankfully they worked perfectly and I returned them in minutes, I thanked them for their help and he and the female working with him said they are there to help people and never to take advantage of a situation. What kind and honest people. I recommend them highly. This store location is in Inwood West Virginia

This company is incredibly deceptive. They advertise that they have an address in the United States…read morejust to make sales, but then after you place the sale, then they notify you that it's shipping from Hong Kong and you're not going to get it for 3 weeks. I tried to cancel the order due to this deceptive practice and they refused. Their prices are two or three times higher than everywhere else I found but I ordered from them because they said they were in the US and I knew I would get it quicker. I'm not looking to wait 3 weeks to receive a battery. I would have just ordered it from China at the cheaper price myself had they not been deceptive. Do not order from this company!

Jeremy is fantastic!…read more Had to buy new wheels for my kids jeep Will definitely use this place again the customer service is to notch

Had a good experience, my sales person was David Boone, he was very informative and broke down the…read morenumbers, Do your research, don't leave a bad review when you didn't do any research on the vehicle. If you just throw a random number without substance, they won't budge. Be intelligent I came with research and it made our negotiation productive, I ended up getting a very good deal.

We were very satisfied with our business dealings at Apple Valley Chevrolet. Mark, Jeremy and Niki…read moremade this purchase a breeze and worked so well with us in trying to stay on budget. We drove away same day with an amazing deal on a 2020 Equinox. Highly recommend this amazing dealership!