I absolutely love the Sevice here. There are two employees in particular Joe,and John. Not only are…read morethey very educated on motor vehicles, but every time I go there they are so very nice. I trust them with all my questions and will go nowhere else as long as they are here. They always go above and beyond to even help me install some of my parts and with a smile and friendly conversation!!

The people here are super helpful, even if you don't buy anything. They take the time to explain…read morethings and don't assume that if you're a woman, you're dumb.

The young men that were working before 6pm tonight, weren't even willing to LOOK at my car! I came…read morein because my headlights weren't working. There was a brunette and a blonde haired young men working . I was told by the young blonde haired young man (who was not in uniform), that he couldn't look at my fuse box (didn't offer to help me locate it either). If this is the type of service that is given to EVERYONE, then you won't be in business much longer. Out of shear frustration and desperation, I went over to the AutoZone on Memorial and not only did they look at my headlights (both bulbs burned out at the same time), so I needed new bulbs, the fuse wasn't blown as I guessed. They were dismissive and just above being rude.

Staff is always helpful and they always have what I need for my DIY car thingamajigs.read more

Hands down one of the best businesses I've used in Murfreesboro. They are very friendly, courteous,…read moreand their service is quick without sacrificing quality. I've used them twice now and both times they started at my appointed time and answered all the questions I had. Make an appointment soon as they are in high demand!

I am a repeat customer and couldn't be more pleased. Adam & team provide great advice, good…read morecommunication, efficient/timely installation, and good value. I would recommend to anyone needing aftermarket installation or repair. They have been worth the drive out from my home in Nashville! Dana H

I have used Truck Trendz for my last 4 trucks. They are the first people that I take any new…read morevehicle to for Linex Bed Lining...Hard Tonneau Cover...Running Boards...Trailer Hitch...etc., etc. Anne Marie is as trustworthy as they come and always works with me. I'll be heading back shortly to research Camper Tops. I feel confidant that I will purchase.

The product is good but was misquoted. Jimmy Roman said it would cost $1898.62. Picked up after…read moreinstall and was charged $2029.28 ($130.66 more) they won't give me the money back. The lady said Jimmy was new and accidentally quoted me an "uninstalled" price even though my quote says on paper "installed". She said to talk to her next time I have work done and she'll give me a discount (as if l'd come back)

When entering an auto parts store, patrons immediately place themselves in one of two categories:…read morethe guy who goes straight to the counter for help, or the guy who just goes to locate an item in an isle. I am the second guy. I like to go grab whatever part I need, utilizing the part-look up directory if necessary. I am also a girl. The first offer for help was appropriate; I declined politely. But as soon as i said no, the associate walked over from behind the counter anyway and proceeded to try to locate my item FOR me. I reiterated that I knew exactly what I was doing. Less surprising, he offered to help me change the wiper blade for me. No. I guess I'm only really annoyed by the tact of his second attempt to 'help' me. If I were a man, I don't think he would have blatantly disregarded my saying that I didn't want help. Unintentional sexism is still sexism.

Of the two O'Reilly Auto Parts stores on Broad St... this is the one you do not go to. I've been a…read morelongtime O'Reilly's customer... I typically shop between them, Advance, and AutoZone (maybe Napa in a pinch). Generally the prices at O'Reilly's are more competitive and they almost always have the parts I need, which can sometimes be for vehicles that aren't super popular. I love working on vehicles and would rate my mechanical aptitude as intermediate. My latest auto need was for a stupid simple battery change... the battery on one of my vehicles had been slowly going out over the last few months and the day finally arrived that I needed a new one. What is usually an in-out experience with a tech at the store kindly swapping the battery out for you turned into anything but ideal. As soon as I walked in I was 'greeted' by a guy behind the counter, but he spoke so softly and was looking at his computer screen the whole time, I didn't really know if he was talking to me or to the other half dozen employees up towards the front of the store. I came up and expressed my need, asked him to run a battery test on it real quick to verify voltage (I didn't have access to my multimeter to do it myself like I usually would). Test showed the voltage was too low - battery purchase need confirmed. While up at the front talking with the associate, all of the other employees were basically screwing around, using pretty foul language, and just all-around pretty unprofessional. I thought, man, I wonder where the manager is, I bet he wouldn't be happy. And then poof, out comes the shift manager, and he's right in the mix participating with them! I should have just left at this point! I asked the tech if he'd be able to help me switch it out real quick, and his response was, "No I don't think so.. it's too cold outside. Basically if it takes more than 10 min or so I'm not going to." I'm pretty sure I was speechless at this point. You work at an AUTO PARTS store, not a cosmetics store.. MAN up! At this point I should have left and gave a competitor my business but for some strange reason, I didn't. I paid for my battery, took it out to my car, which at this point wouldn't turn over, so I needed a JUMP. Amazingly, the guy was happy to give me a jump so I could leave, sure hope he didn't get frost bite. Got back and did the 3-minute job myself.. seriously.. two bolts for the bracket, one nut each for the terminal... battery out... in, reverse order. Done. So now I needed to get my core refund of about $20 since they didn't swap it out at the shop.. so I had to spend more time and money and went to a DIFFERENT O'Reilly's and got the treatment and customer service that O'Reilly's is known for. Do yourself a favor and PASS on this store!!!

The dealership has simply provided me amazing customer service with their sales, financing, and…read moreservice departments - absolutely top notch. They are very friendly and highly professional However, I'm giving this place 3 stars because I have been a victim of their parts department. I had to go back 3 times for an installation because: 1. The first time - not enough parts were ordered 2. The wrong part was ordered 3. FINALLY Also, the parts department failed to notify me each time when the parts would come in, as I was promised they would. I had to call myself to find out - very annoying. So yes - get your car from there, but if it involves parts, expect to be in a whirlwind.

We took our car in under warranty twice last year to fix the air conditioner and an oil leak. It's…read morean almost 2 hour round trip. Once,the air went out after 2 weeks the other time it was out before we left the city limits they kept it close to a month, by that time we really needed our car and just gave up. Fast forward to this time, we take the car in for the same damn 2 things we paid for last year. They messaged and told us we needed a tire as well and we okayed that. We get a message the car is ready and go to get it. The gentleman says the tire is 162.00 and the other is under warranty. We assume he means where we paid for them to fix it and the leak last year and they didn't. We pay and get a receipt. Almost a week after we get home, my husband who is an over the road driver at night, gets 12 freaking phone calls as well as both our numbers getting texts and an email. God knows what they charged the warranty place but all of that was because apparently they were not backing their work and wanted $100 for the warranty work again. A freaking week after we paid and picked up. The amount of contact over 100 in less then 8 hours was absolutely ridiculous. We are third shift. One damn call, a text and an email and then give someone some time. If it wasn't for having to use them, I would never go back and at this point I damn sure would not recommend them. What business does that? Then they sent me this link to review them because our support means so much(insert eye roll). I will be reviewing everywhere, no worries.

I had a good experience the last time, I went with them again. Sans the insurance talk, I called…read morethem. They immediately gave me a couple of options. I chose one option. The company gave me a realistic timeline. When I dropped the vehicle, they gave an estimate of when it would be done. In my case, it was the same day. THANKS! I'll definitely continue my business with a quick and efficient company.

I'm very sorry to have to write this review because my initial experience was very good with…read moreLawrence Glass. The price seemed reasonable and the staff was friendly. I have a Jeep and after 9 years, the windshield developed a crack. I went to LG and they quickly replaced it. A week later, and a rock on the interstate left a star shaped crack. I was thinking it was my bad luck, but then it happened two more times. A month after getting the windshield, a huge crack started down the center. I called LG and was told that Jeep's are just hard on windshields, which I imagine is true, but then she told me that this happens all the time and some people have said that another, tougher, brand of glass works better. I ran a ballpoint pen down the crack, as instructed, and noticed no indication that the crack was caused by a strike. This would mean it would be covered under warranty. LG sent out an installer who said it was caused by a strike, even though there was no proof by their own standard. They offered to replace it again for a slightly lower cost. I told them I couldn't afford to have a new windshield installed EVERY month for $300. This is the nicest shop I'll never use again. In short, my windshield last for NINE YEARS and then was replaced by Lawrence Glass and lasted ONE MONTH. Very disappointing.