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    Gentry and Associates

    4.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Gentry and Associates

    Recycling dropoff

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    7 years ago

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    Auto Barn

    Auto Barn

    (58 reviews)

    I was worried about the reviews and should have paid more attention. I was looking at a 2009 BMW M3…read moreVIN WBSWD93579P361863. I spoke with Gavin the salesperson, and he told me about the car and said there were no major issues he knew of. I scheduled a PPI for the next day, and here is where the problems started. AFTER I paid for the PPI, Auto Barn jumped the price from $24,999 to $29,999. Here are some excerpts from the PPI on the car Gavin told me was in Good condition. "The vehicle has a check engine light on and the engine malfunction light on and the reduced engine power light on. The vehicle would not accelerate well or pick up speed. The vehicle is in limp mode. The engine runs rough and there is a small amount of abnormal smoke coming from the tailpipe. The check engine light is on. The increase emissions light is on, and the DSC light is on" "I noted the power steering fluid level is low, rack and pinion seals leaking, and the engine shows active oil leaks. The rear differential is leaking fluid." I have tried to call several times, but they will not answer their phones and texted several times now with no answers.

    I recently purchased a vehicle from them, Jeremy was the person I delt with, the vehicle has been…read moreproblem free, but all these negative reviews regarding their professionalism is spot on! After test driving the vehicle and agreeing too purchase, I told them I would come back in 2 days with a check, can you please, Clean the vehicle inside and out, it was filthy, tire pressure light was on, most likely low pressure in one of the tires, chip in the windshield that needed to be repaired, and also wanted to make sure the it came with 2 key fobs, jeremy said, no problem at all, it will all be taken care of and be ready for you too pick up in 2 days. I drove 2 hours back to pick up the vehicle 2 days later and guess what.... None of the items were done, they did wash the vehicle but still dirty on the inside, little kids fingerprints/smudges all over the windows, etc... Didnt fix chip in windshield, tire pressure light still on, no extra key fob. I still bought the vehicle, but be warned... these guys have ZERO PROFESSIONAl SKILLS! Its basically a dirty warehouse with a dirty office that houses cars that they sell. DEFINITELY WOULD NOT RECOMMEND!!!

    Max Lots of Atlanta

    Max Lots of Atlanta

    (3 reviews)

    When I asked "your brother" directly about replacing the SNOW TIRES on your car, he said they're…read morenew, and come down and test drive the car, they don't drive like snow tires! How about you go to Continental's website to see what they have to say about driving snow tires in warm weather? https://www.continental-tires.com/car/tire-knowledge/tire-change-fitting/changing-tires/winter-tires-in-summer I get that you don't understand...clearly because your ego is preventing you from learning. But, hey, let's attack the person writing a bad review about us without addressing how that review came to be. Right? That will surely win support of the public for our business. (also, just to clear the air about the conversation, I posted a screenshot of the entirety of it) I'm not sure what was worse. The implication that it's fine to drive a car with snow tires in the deep south during spring time (because it drives just fine! lol)...Or their refusal to put appropriate new tires on a ~$16,000+ car they're selling. "Like a child blocked him" - Nah, I'm just not a fan of wasting my time with an outfit that puts snow tires on a car, then suggests that snow tires drive great! Funny world we live in these days, where you simultaneously suggest I "be a man" by calling you, but insist that snow tires are no big deal! How about you google "snow tires" and "safe stopping distance" - Then, you might see why it's an IDIOTIC idea to drive with them on a four thousand pound car in the deep south, where it's not going to snow for the foreseeable future. No amount of dealing can replace some common sense - Which is why I blocked you. I'm not putting myself in a car that could hurt myself or others because of the stupidity of a used car dealer. Maybe you should learn from this and address the safety issue, before a car you sell kills someone. I wasn't being fair? lol. It's not fair to any of us when you're selling cars that are dangerous.

    The young men that work up there are disrespectful when it comes to addressing issues that my car…read morehad. Neither one of them were man enough to admit that they sold me a car that was bad and since Georgia has a lemon law they had no choice but to take the car back. During that process they refused to and it led to the dealerships main manager getting out of hand. He was rude and disrespectful and for someone who is supposed to be a ceo he definitely has no respect for his potential customers. Steer clear from this car dealership. All of the google reviews are friends and family as well!

    Gentry and Associates - autopartssupplies - Updated June 2026

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