Needing a battery for my car, I look up a battery that is cited as compatible with my car. I try to…read moreorder online, page refuses to fully load. I go to the store, am told that the online discount can't be applied in store. Additionally, the battery I want is not in stock, can be ordered in a few days, assuming that I can start my car and come back in a few days. A battery at the next level up is out of stock as well, and the most inexpensive battery for my that can be installed immediately is twice the price that I expected to pay. This place takes advantage of those in a desperate spot. Never again for me.

I bought a power steering hose, was told it would fit even though it wasn't the right hose, I just…read moreneeded one end. I was told the hose I needed wasn't offered. In order to install the part it had to be cut first since it wasn't the exact part I needed and it was too large the way it was. Come to find out it had the wrong end after all. An error made by the employee but "Eddy" insists on blaming me instead, I had to walk out of the store without my other purchases because of how rude he was. I'm taking my business to O'Rielly Auto parts in Billerica for now on, and telling everyone I know to do the same (they had the correct hose anyways!!). Eddy said my business at Advance Auto Parts means nothing, I guess over 10 years of seeking out Advance Auto Parts stores before any others means nothing, well good riddance.

Great customer service with very knowledgeable staff…read more I had no clue how to find my vehicles proper tail light. The staff walked me thru everything so in the future I'll be better equipped to care for my car.

Although they couldn't help me they were beyond helpful! I went there because my son's headlights…read moreblew. The gentleman who assisted me went out to the car and checked the fuse which was fine. He looked up the bulb I needed and informed me that they do install bulbs but not HID bulbs. I was impressed by the amount of time he spent helping us. He even called their sister store to see if they'd install it but they couldn't. I bought the bulbs on Amazon for a much better price and now have to go to my mechanic.

I have brought two cars to Hometown Garage over the years. Their courtesy, timeliness and overall…read moreservice has always been excellent.

Crazy... waited for about 20 min just to ask a question. Guy inside playing on his phone, not…read morereally paying attention; He came back out towards where I was, didn't even acknowledge I was there; Person in the garage saw me and rolled his eyes... I was also in full uniform, so, I would say they probably don't like or are NOT military friendly. I just wanted a state inspection.

0/10. They told me I had a 3 month warranty on their work and when the crappy work they did on my…read morecard paint began chipping again, they ignored my texts. They charged me an arm and a leg and then did not hold up their end of the deal. I am considering legal action.

Great service. Good prices. Excellent work performed for 1/3 less than the other garage I used to…read morefrequent. Honest mechanic who does good work for a fair price, and doesn't try to upsell you for things that you don't need.

brought my vehicle for tints. I requested 35% tint. They finished the job, however, comparing the…read morework to my friend's car, (he has the same model, same 35% tint), his shade was slightly darker than mines. He showed me his receipt, from Boomers audio, in NH and confirmed the % tint. However, my receipt from carisma showed no such details apart from the services provided. I went back to carisma to inquire about my tint % and below is are the details from the response(s) I received from the owner: 1. They provided me with 40% tint. When i requested 35% 2. When i asked about why 40%, i was told that my factory windows are by default tinted by 5% so they use 40% for a final tint of 35% 3. After the fact that my tints were not the percentage i requested, ( confirmed with my dealership the windows were NOT tinted 5%), the owner stated that for me to get the darkness what i ORIGINALLY wanted, he would have to charge me the SAME price for the work as well as an additional charge for removal of the wrong tint that they installed!!! A month had not passed, but carisma conveniently states on the receipt , which does not detail the product provided, that refunds on services is contingent on owner approval. So it was obvious that i could not go that route of demanding a refund . It would have been a nice gesture to at least meet me halfway with a reduced cost for the service, considering that their explanation of their tints was given to me after the issue was brought up. I am instead using the money to have the tints service done the right way with honesty and integrity through boomers audio in merrimack, NH. They even offered a reduced quote of services when they heard my story. Hopefully this review can be used as a tool for service improvement for carisma and to ensure that any customer will not have to have the feeling that i had upon purchasing a car service or product. Nakwesi

Ron and his team are fantastic. Will definitely use them again in the future…read more They get their work done in a timely manner for a great value.

Friendly staff and quick to help me get my Sticker.. I'm from Las Vegas Nevada an unfamiliar with…read moreStickers! Explained it all to me and took my car and was done! I would recommend your service! Thank you for making this happen for me!

Joe was working the desk and he was excellent. Great customer service. I was in and out quickly for…read morea state inspection.

Timely, friendly, reasonably priced exhaust repair…read more Frequently recommended on the local Community Board page, I took my car there. I couldn't be happier.

Love this place. I feel like they always take good care of me and my car. I've been here several…read moretimes for both small and big issues and always feel good about the experience.

Had to replace brakes after inspection of dragging noise. Quality work, same day service and very…read morereasonable price.

I have been taking my Honda CR-V and Lexus 350 to R&D Exhaust for service for nearly 7 years, and…read morehave had no complaints. They are knowledgeable and courteous. I feel they provide a very cost competitive service. The lady in the front office is very nice and helpful; the mechanics talk to me about what service they will provide upfront so that there are no surprises. Will heartily recommend them.