I stopped at O'Reilly after already having a frustrating experience at AutoZone, hoping I could…read morefinally get help replacing my car battery. Unfortunately, it was more of the same. The employee told me the only person who can replace a battery would be there at 9:15 AM, so I waited in my car. After waiting around and not wanting to risk shutting my car off, I even drove to a mechanic to confirm whether it was my battery or alternator. The mechanic confirmed it was just the battery. I came back to O'Reilly at around 9:30 AM expecting the employee who could install the battery to be there, only to be told he was running late. Meanwhile there were about five employees in the store and apparently none of them could replace a battery. What's the point of advertising battery installation if no one there can actually do it? This situation wasted a lot of my time and caused unnecessary stress when I was already dealing with a dead battery.

I hate to leave negative feedback but I was spoken to very rudely for simply asking for some…read moredirection and help . I won't be returning. I understand people have bad days but there is no need to take it out on someone who is asking for good customer service.

ATTENTION PRIUS AND HYBRID OWNERS! There is an alternative to going to a dealership…read more I was fortunate to have had a friend that referred me to them as I have a Prius and pretty much every other auto repair shop referred me to a dealership as they do not work on hybrids Matt absolutely did everything requested and the quality spoke for itself. The value of the customer service and work done far exceeds their price! which was lower by far than a dealership They have a lifetime customer now!! They went way above and beyond! So grateful to have found them.

Exceptional customer service with transparency and honesty. Even before the work was done, I felt…read moreconfident I was in great hands. Leo & Sons Auto Repair is a family-owned business, which really resonated with me. I've been to several auto repair shops in the past, and I often had to return because parts were missing, issues weren't fully resolved, or something else broke during the repair process. At Leo & Sons, I also got my state inspection done, and the whole process was seamless. They gave me peace of mind from the moment I contacted them. They have a fantastic text message system and an easy-to-use website where you can book appointments. Plus, they send you a digital receipt, so you won't lose it, and it's eco-friendly too. Additional perks: They offer WiFi for guests and have a comfortable waiting area where you can charge your phone or laptop and work remotely if needed, or just check social media or read some of their many funny quotes. Time flew by while I waited. There's also a clean bathroom for clients.

bought 2 cars here both always overheated the guy swore the cars were great…read morewasted 5k total plus endless repairs that never took disgusting never again the owner drives a million dollar souped up white monster truck and pays the grease monkeys so little they can't even afford to change their clothes they are always covered in 2 inches of dirty grease

Brandy Brow's is a junk yard/ salvage auto yard…read more I am a fan cuz I scored 4 used/ semi new tires for my Honda Accord for $20 apiece! Someone's junk become my score.

Needing a battery for my car, I look up a battery that is cited as compatible with my car. I try to…read moreorder online, page refuses to fully load. I go to the store, am told that the online discount can't be applied in store. Additionally, the battery I want is not in stock, can be ordered in a few days, assuming that I can start my car and come back in a few days. A battery at the next level up is out of stock as well, and the most inexpensive battery for my that can be installed immediately is twice the price that I expected to pay. This place takes advantage of those in a desperate spot. Never again for me.

I bought a power steering hose, was told it would fit even though it wasn't the right hose, I just…read moreneeded one end. I was told the hose I needed wasn't offered. In order to install the part it had to be cut first since it wasn't the exact part I needed and it was too large the way it was. Come to find out it had the wrong end after all. An error made by the employee but "Eddy" insists on blaming me instead, I had to walk out of the store without my other purchases because of how rude he was. I'm taking my business to O'Rielly Auto parts in Billerica for now on, and telling everyone I know to do the same (they had the correct hose anyways!!). Eddy said my business at Advance Auto Parts means nothing, I guess over 10 years of seeking out Advance Auto Parts stores before any others means nothing, well good riddance.

Mark is the best and most honest mechanic I've ever had the pleasure of working with. 10/10…read morerecommend for an efficient and professional job well done

Brought our new/old Lexus due to intermittent problem with battery draining…read more Checked all the culprits, found no problem. Starting fine for now. Only charged us minimal amt! We'll be back to him for any further issues. Nice guy!

Flew in. Had car troubles and these guys took us in even though they were busy and helped us out.read more

Went in with an unknown engine problem, and was given very fair and honest treatment. My car would…read morehave needed an entirely new engine, and it wouldn't have been worth it. The staff were kind and supportive, and declined to charge me for the work, which they didn't have to do.

I've been coming to Nhan for 5 years and he is the ONLY reason I was able to keep my car running…read morethrough grad school. He's extremely kind and always fair in his pricing. He will give you a detailed explanation of what is wrong as well as multiple pictures of the issue/repair so that you understand exactly what you're paying for. He will even text me a few days after a repair to make sure everything is running correctly. I send all my friends to Nhan and you can trust him too!!

Brought my 04 sport trac to fix a front wheel bering. Awesome job he actually fixed the opposite…read moreside from what I thought. Nicest guy fixes what needs to be fixed. Very reasonable price. Call it will be worth your time.

My service person, Cheryl Bolsonaro was excellent. She was courteous, pleasant, and kept me…read moreinformed as to how my appointment was going. She and others in the service department are one of the reasons I've been going to Lovering Nashua for the past 20 years.

When I purchased my Volvo from another dealership (first Volvo), I knew that Lovering was going to…read morebe my home base, purely for convenience. At that point I did not have a relationship with either Volvo dealership. Boy has that changed in a very short time! Lovering Volvo has gone above and beyond each time I have had a visit. Whether they were updating my system, changing my oil or recently fixing (and finding a larger problem) with an error code they have gone above and beyond to give outstanding customer service. Cheryl knows her stuff as does Dan! Congratulations Lovering Volvo, your customer support team is outstanding!