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    AutoZone

    5.0 (1 review)
    Open 7:30 am - 10:00 pm

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    3 years ago

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    Advance Auto Parts

    Advance Auto Parts

    (7 reviews)

    Employee did not know how to look up the part number for a simple tail light bulb. Claimed they…read moredid not sell the bulb when they absolutely do. I checked on their website. Went across to the Wal-Mart and got it for $4 less.

    advanceautoparts.com is a fraudulent company. Placed an online order for pick up at the…read morePhillipsburg NJ location on Rt. 22 on 9/9/25. Simple order for 2 stabilizer links. Kept getting an error message stating my card did not process. Resubmitted multiple times and it still stated the order was not processed for some unknown reason. Immediately check my debit cards as was charged 4 times for the 1 order. No email confirmation...nothing. Went into the store and they had no record of any orders. The General Manager Brian contacted customer service and they had no records of any orders placed. Showed my phone to the Brian listing all the charges with my banks. I was extremely upset that I was charged 4 times and also never got the parts I needed. Brian handled the situation pretty good except for making ridiculous excuses about technology hiccups and what not. It's not a technology issue, rather it's an www.advanceautoparts.com issue. Their IT department, probably in India, are worthless. Haven't bought any parts from advance in quite a while as their prices are way higher than online. Advance charges a premium for everything they sell. Unbelievably marked up, like $100 for a chinese brake rotor that you can find on www.rockauto.com for $20. Ridiculous. After this fiasco I will never purchase anything from advance ever again. How to end a company, written by the CEO Shane O'Kelly.

    AutoZone - autopartssupplies - Updated June 2026

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