Good customer service! Sold me a broken car jack but no hesitations and refunded me right away!read more

I rarely go to O'Reilly, given that there are so many other stores around, and this one is not the…read moremost convenient for me. But my friend was in visiting and his battery died and he picked this. I can't comment on the price of the battery, because I didn't pay for it, but they did install it for him at no extra charge. That was a big plus for him because he's never installed a battery. Normally, it's not difficult but his Chevy wasn't the easiest. Sometimes car designers just make things more difficult so they can have fun at our expense. But it got done. The store is very clean and fairly well stocked. It's not a huge location so they can't have everything that bigger shops would have, but they have enough. And the people were certainly helpful. I would come back to this store. They have a good business model and follow it.

My wife was driving east bound on Commercial and as she approached the entrance to O'Reilly, BAM…read more.. their parts drive t boned her car and pushed it up past the sidewalk on the swale. He was traveling Westbound on Commercial and decided to just cross over at a high rate of speed without slowing down or even looking for oncoming traffic. This dude just thought he was entitled and above all other drivers. Crashed into my wife and daughter with an O' Reilly vehicle. Then, he gets out, leaves his car in the middle of the street and walks to the store. After the police arrive, they ask where he is. So they tell her that he went home. Luckily my wife and daughter escaped with minor injuries. What kind of idiots do these people hire ??? .

If you are looking for exceptional service and real expertise, Advanced Auto Parts at this location…read moreis absolutely beyond exceptional. From the moment I arrived, the customer service was outstanding. I came in needing a new battery, and the experience was honestly one of the best I've had. Not only did the employee change out my battery, but he walked me through the entire process, teaching me step-by-step how it's properly done. They lubricated the terminals correctly, ensured everything was put back exactly the way it should be, and made sure my car was running perfectly before I left. You can tell they truly care about the customer's experience and take pride in their work. If you're in need of a battery, car part, or just genuinely good customer service -- this location is the place to go! I highly recommend it. Feel free to follow me for more honest reviews and car tips -- I love helping people find businesses that truly go above and beyond!

I went into this store and waited about 15 minutes watching one associate work with one customer…read more The other associate was on the phone dealing with a customer and associate 3 was just standing there. Customer left, girl at cash register didn't ask me if I needed help, all I got from her was a very dirty glare. I finally asked the second associate who was finished with the phone call if he could help me, which he did. To the manager there, you REALLY need to train your people how to deliver courteous service. I would never go back to this location again. I only give it two stars because when I asked the guy for help (NO ONE ever asked me if I needed it) he was effective.

I came in to test my battery and the manager Williams assisted me. He was super sweet and went…read moreabove and beyond to help me. He even gave me a receipt of the battery test once he was done. He was super attentive and sweet. The parking is near by and I will definitely go back to this location.

Never had any issues with Auto zone! Shout out to Gary! Very knowledgeable, patient and friendly…read more He explained everything we needed to know about the car battery we bought. Even gave us good advice to snapshot the bar code on the receipt in case we go to another store and all they had to do was scan the barcode to pull up the transaction. We always go to this store, it seems to be the hidden gem of Auto Zones.

This is the worst store I've ever been to. Staff are so extremely rude and unhelpful. Would not…read morerecommend to anyone needing ACTUAL help.

I was having battery issues with my car, and this wasn't the first time that's happened to me. My…read morepast experiences at other Advanced Auto Parts were disappointing to say the least. However, this time around was different. It was my first time at this location, and Ray the manager was absolutely incredible--knowledgeable, friendly, and truly attentive. I felt as though everything would be okay when working with him, and it ended up being so! This is the only AAP I'm ever interested in going to from now on. Thank you Ray for the exceptional service!

They rock! Great people... great products! And they don't support lgbtq or whatever that is…read moreagain.... I would highly recommend them as an auto part store.

Very nice clean store with huge selection of parts and supplies for cars, SUV's, HD Trucks…read more If they don't have it they will get it for you. I needed a motorcycle Battery and they had it in stock minus the high dealership cost Luis the store manager went out of his way to get the right part for my Dodge Durango.

I've been to this auto parts store a couple of times. Each time, the gentleman there have always…read morebeen very helpful. Recently, I needed to buy a new battery for my car. I thought my previous battery was still under warranty at Pep Boys, but evidently it expired. I was shocked, but then again not shocked, that Pep Boys tried to make me buy a battery for $200! (Maybe because I'm a woman?) I said "no way", I'll go to the auto parts store! The gentleman were very nice & even gave me a discount. They installed it for me which took all of maybe 15 minutes. Alot less time than it would've taken at Pep Boys! It cost me only $115. I highly recommend this business for your auto needs!

We came in close to closing time for a battery. It was not on purpose either. My 2019 Highlander…read moreleft me stranded at Walgreens down the road and my sick husband who asked to get him some Covid tests had to come and jumpstart the car. Since this place was down the road, we might as well get the much needed new battery. Danny was awesome. He wasn't going to do the install due to the time of night but caved at last minute and helped us out. Thank you Danny, not just for your professionalism but for your kindness in going the extra for us.

I've been here previously for an oil change and had a good experience…read more This time, I had ordered tires through a third party website where they were delivered to their site and installed. Upon arrival of my appointment time, I waited in line and was assisted when it was my turn. The employee was aware of my situation and was able to look up the details from the order number. I also asked about other services and he gave me knowledge answers. He was very personable and helpful and kept the line moving. It was estimated my car would take about 2 hours but it ended up taking about 5 hours. They also never sent me quotes regarding the services I estimated but I didn't inquire further. Good location, good service. Never had an issue. I will say I think their prices are slightly higher than other shops.

What would you think if you went to buy something and you were quoted a price and when you…read morepresented a coupon they said, oh our price already includes a $75 off coupon? And then because they only accept one coupon per purchase, you can't use the coupon(s) you have for anything else or even get your senior citizen discount. That's the scam I ran into at pep boys. I had a 15% off coupon from their prior survey I took and I'm also a senior citizen. But when I bought brakes, I'm told there's already a $75 discount built in, so they can't accept any of my other coupons for other work I had done (e.g., oil change, cabin filter, daylights) So I wrote to their HQ on 10/17 and received an immediate reply how it's being sent to their "Field Leadership Team." Upon hearing nothing in 2 weeks, I replied on 10/30. I received an apology with the same BS. Just horrible service. Did I mention I've been their customer for 25 years? Update: After 2 weeks, their final answer is they only accept 1 coupon. What would you think if you walked into JC Penneys and brought a few items over to the cashier to purchase... then presented your 35% off coupon only to be told, oh, there's already a discount built in so we cannot accept a coupon? Update 11/4: Someone from Pep Boys left me a phone message yesterday. I don't want to sound like a racist, but what would you think if someone left you a message and due to their accent and speed at which they spoke you couldn't understand a word they said? Of course I couldn't understand the phone number either, but I won't call back.

They got it Whatever you about to ask…read more They got it Found a brake booster exact model Still hunting for a master cylinder

I literally said it twice... it is 2 seats they're rude af here too, the admissions lady needs to…read morespeak the fuck up... mumbling... cannot hear her & gives an attitude when I had asked what did you say ? A free admission isn't gonna do anything since it's $3.00 more like 10 of them would, the point is your guy charged me ( in the photo ) quantity 2 half seats... I have 2 full seats one has 7 inches of cushion... I measured. They are 2 full seats No where did I state I had told her she needs to speak tf up... read dude.. no where am I judging anyone either, I think you need to ask your self, is my staff being friendly & respectful to new customers ?? But your little comment "because someone didn't speak at the volume I desired" is hilarious YOUR STAFF NEEDS TO SPEAK UP & NOT GIVE AN ATTITUDE because they are monotone... if they got problems going on then don't bring that shit to a work place... I drove over an hour down there