If I could give a zero star, I would give a zero star the worst place to go total rip off run from…read morethis place do not go very bad service. Very bad attitude and poor work was done on my car. David S. the owner, I have called you several times and you have not called. Your manage Mike is rude and condescending to women. you both are liars and I don't know how you continue to have a business. i Would rather hav corporate handle this problem of discrimination because if you're as rude as Mike is which I think you are, there's no resolving it with you like I said, I called your number and left you a message to call back and you have not called back end of story. Manager, Mike also refused to give me his name. "I don't have to give you my name" I got from another employee

On 6/23/25 I Bobby Falco drove my Kia Soul into SpeeDee oil change 1587 South Main St. Athol, MA…read more to get an oil change. Their tech Sabastian, Dylan and manager Mike serviced my car. They also looked at my air conditioning, but the air conditioning was not serviced. I drove off their lot and onto South Main St. Athol to rt. 2 heading east to Leomimser, MA, on my return trip from Leomimser on rt 2 west the car had no power. I sat in my car on rt. 2 waiting for AAA, for an hour and 15 min. Then I received a called from MA state police, the state police officer said my car must be towed. State police called T.J. & Sons auto repair and towing 537 West Broadway Gardner, MA and they towed my car to 216-218 Mill St Gardner, MA Duval garage. Mechanic Cody Duval checked over my car battery and starter, all was good but when he checked the oil dipstick it was dry. No oil on dipstick then he looked under the car and found no oil drain plug was installed, no trace of oil discharge anywhere under the car. At that time Mr. Duval called and I inform him that I had an oil change at SpeeDee in Athol, MA. He called SpeeDee and spoke with manager Mike to explain the situation. Mike then asked for my car to be towed to SpeeDee in Athol, MA so it was on 6-24-25 by AAA. I called SpeeDee on that day 6-24-25 at 2pm and Mike confirmed it arrived. On Wednesday 6-25-25 I called and spoke to Mike he said he would get to it later that day. At 4:15 Mike called and said "I agree with Mr. Duval's finding, there is no oil or plug. Tomorrow my boss and owner Dave Sarnarnuky will be in and together we will come up with a plan to replace your car's motor." I asked how long it would take before I got my car back. Mike said "first he had to file a claim with their insurance company, with Dave his boss signing off on it. But all in all about 1 or 2 weeks and our licensed mechanic would do all the work to cut down on our expenses. Next day, Thursday, 6-26-25 Mike hadn't called so I called SpeeDee, Lisa answered and said "Mike couldn't come to the phone." After waiting all day I drove their at 4:15pm with my mom Anita Falco and found out Mike had the day off. Manager Jesse said that Mike has every Thursday off. My mom then called the owner Dave 978-618-7102 but only got his voicemail so we left a message with our contact information and the reason for our call. Dave did not return our call. Friday Morning 6-27-25 at 10am Mike called to say they would not repair the car because it wasn't towed to them first but my mom pointed out the State Police towed the car. Then Mike said any further conversion should be with his boss Dave. We have both called Dave repeatedly with no call back from him. Now some insight on me Bobby Falco. I am a 36 year-old man with cerebral palsy, my mom Anita Falco is a 69 years old retired school teacher, and my dad passed away. My mom has been helping with the back and forth conversations partly because of my speech and partly because I work daily. This is a huge problem with my independence as I now have no transportation. I went to SpeeDee oil for what is considered a simple oil change and now with no fault of mine my engine is seized and now I have no running car. It doesn't seem like anyone will help me. Please give this case the attention it rightfully deserves. Thank you, Bobby Falco bobbyfalcokilloran@gmail.com Anita Falco afalco56@yahoo.com

Was told to come in to have a battery changed out, "they would fit me in". drove 30" to get there…read moreand the arrogant clerk came out to look at my battery. But due to the fact there were a few screws that he had to remove and it was cold out, he wouldn't do it. I've tried to do business with them a few times, I feel every time I've been there it's huge inconvenience for them. I'm now a O'Rielly auto parts patron, great service and knowledgeable at O'Riellys

I always get my auto parts here. They go out of their way to test my battery install wipers and…read morealways a pleasant experience!

Mike found the SUV of my dreams and went above and beyond to make sure I got it. My Husband said he…read morewas great to work with and we would definitely buy from him again. he went out of his way to make sure my 4 runner was perfect before we picked it up.

Bought a 2015 Honda CRV with 141000 miles on it at R$M in Orange MA. Still very happy with R&M and…read morethe CRV! Still running like a top it will be a year this May 2026. Thank you Mike! Scott Serewicz

Absolutely the best RV repair in a 5 state radius. I've been back 3 times, and each repair was…read moredone on time and correct. My grey water was replaced, I got new appliances installed, and the first time I had a water leak that ruined all the wood in my storage. I can't say enough about Paul, Lesley and the staff there. Highly recommend you try Big Daddy's 1st, you won't be disappointed.

This place is AMAZING. My girlfriend and I brought our 99 Roadtrek 170 to Paul and his team and…read morethey were nothing short of wonderful. We've been traveling the country for 2 years in an RV and have been to a LOT of RV repair shops. This is without a doubt, our favorite. They are super kind, honest and incredibly affordable. They did a complete diagnostic on our camper (we're about to sell it), they fixed a ton of stuff and the total cost was around $300. They could've charged us 1K and I wouldn't have been surprised but these people are just honest and good. Go here. Trust me. Genuinely one of the best RV places in the entire US.

Great experience Quality beyond expectations…read more Very unique service Print out of recommendations and color photos of all parts that needed attention

No BS at this shop. They carefully document and rate everything that needs attention so there are…read moreno surprises. I'm very protective of my truck and normally don't trust anyone else to touch it, but these guys have completely earned my confidence. The care, honesty, and professionalism they show their customers is above and beyond any other automotive shop in the area.

They did a marvelous job on my vehicle. The cost is anywhere from $300 to 400. It depends on the…read moresize of car certainly. I brought a large SUV in so mine was on a higher level. Very friendly and communicating. The car was ready as promised.

Employees are very helpful and friendly. I've been coming here for a year or so and today I had an…read moreissue with one of their car wash's . They were above and beyond to make sure it was taken care of.

We bought a car and just over a month later a light came on. We brought it to Subaru and they said…read morethe seller 99% likely knew this was an issue because it takes 400 miles or so for the light to trigger. Matt did not honor any warranty and it is an expensive fix.

got there for an inspection, next thing I know the verbal estimate is over 600.00 for all stuff…read morethey say needs to be done. I went to another garage it cost me 153.00 (total amount) for inspection sticker. They added repairs that never needed to be done. They just lost my business forever.

The Aamco Transmissions in Gardner, Mass is the worst business I have ever dealt with. After…read morepromising they could replace the transmission in our car in 2-3 weeks, they became non communicative. They hardly ever called with updates, multiple days I would call with no answer at all. Many false promises of "it will be done today". Then nothing, no phone call on why it wasn't and I couldn't get a hold of them. No answering machine, nothing. They even asked one time if I wanted to pay in advance. WHAT??? At one point I was so frustrated that I remembered the owner of this franchise was at a different location and tried to call him there. (Manchester, NH). The tech who answered absolutely refused to help me. I asked him if he could at least ask the owner to give me a call so i could get an update on my car and he said he would not do that. Then by week 5, they didn't even have the guts to call me directly, they called another franchise owner to have her call me and tell me the transmission they put in was bad, they would have to start over again. I went over his head and got corporate involved and had the car moved to a different location. I stuck it out as long as I did because I did put some money down, but that was the last straw. (i have since disputed the charge and had it reversed). Amazingly enough, they finally found the time to call me at that point! Both the manager and the owner called me to say they could figure it out, give them another shot. They kept using the excuse of they are short on help. I'm sorry, but if you're that short on help, you don't take these big jobs on and leave a customer hanging for literally 5 weeks. Not only did they leave me hanging, they told my husband they were going to put in a refurbished transmission. We found out afterwards, it wasn't refurbished, it was a used one. But the price he was going to charge us was for a refurbished. And they caused some damage to the car that the other location had to fix. The reason we went to Aamco in Gardner in the first place is our mechanic recommended them thinking since they were local it would be easier than going to a dealership. We have since told our mechanic to never recommend them ever. i am saying the same, don't EVER EVER EVER go to Aamco in Gardner, Ma. Monique

I have been a customer here for over 1 year, have gotten nothing but great communication about my…read morevehicle everyday they have had it. I can say that I spoke to an employee named Gianni and his girlfriend who was in the garage with him while the manager was away because he was having a baby and they were very unprofessional. Knowing Matt and Dave I know they would never condone having an employee with his girlfriend hanging around in the shop. When I tried to speak to Gianni the mechanic he couldn't tell me anything about my vehicle he was working on, it seemed he didn't know what he was even doing. It is a small town so I asked around about him and found out at his last job he was barely a lube tech and that his former job didn't trust him to go and grab parts. When Matthew came back after having his baby, I spoke to him about the concern with the two of them hanging around and How his mmechanic brought his girlfriend in and he let that guy go. After another week come to find out Matt was lied to about the work experience from Gianni, cause he said he knew how to do transmission work and didnt get any work done. As I said I've been a customer here as well as my two elderly grandparents and Matthew and Dave have always treated me great. Matt apologized for the delay in the work on my vehicle and the poor work ethic of his employee. this mechanic definitely took full advantage of this company and their leniency.