I purchased a 2020 Nissan Murano this past June. A month later I hear the rear brakes squeaking…read morewhen I reverse the car. I braked hard twice and noticed a metal-on-metal grinding sound from the front. Purchased the car with only 35k miles on it. Looked around my area and found Pro Muffler & Brake Shop. Read all the reviews and I was impressed. So I reached out through Yelp. Received a response within 1 hour or less. Talked with them and they told me to bring it in. Took the car in. Walked around the car checked out what was going on and then I set an appointment for the next week for a diagnostic. They took pictures and I agreed to move forward with replacing front and rear brake pads. Came with a warranty of 24k miles/or 24 mos. They offered the bundle deal which I thought was a great deal. Although I am a woman and show up by myself, I know a little bit about cars, and got a pretty good idea about the current market value of parts, labor, and tax, these guys gave an honest quote. Dropped off the car at 9 a.m. and they texted back at 12:30 p.m. that the car was ready. I will use them again and definitely will refer them to others Thank you for the great customer service. The car feels great! Response time is awesome .

I went there, even though they're not a body shop they agreed to look at my problem. It was my 2003…read more500 SL. A back trim piece kept falling off and I knew I was doing something wrong They took the time to look show me what the problem was and how to repair, but I need to get the part. They were very kind, and the young lady was exceptional I would highly recommend them for their kindness. Oh and yes they didn't even charge me. I'll be back

Jim and his crew are honestly the best around! They've managed to keep my 2010 Jeep Commander…read morerunning like new for the past 7 years. "Its a Jeep thing, you wouldn't understand" but they sure do! They are very reasonable on parts, service and turn around time to get you back on the road, plus they always let you know what the problem is before doing the work. I would highly recommend them for any vehicle work needed.

I had my air suspension converted and the service and price were great . Next day service and the…read morecustomer relations were outstanding . I would recommend this business for car or truck service, 5 stars .

great job finally a shop with honest prices I was quoted book rate but final price came in…read morehundreds less

Found ourself in quite the predicament. Called our usual garage, 2 weeks wait. Their referral…read moregarage was the same wait and sent us here. The team got us in within the same day. Our truck's window automation broke and it was stuck down. We needed a power window regulator assembly and we made it one night without rain; I was dreading a second. Truck went in at 10am and we picked it up at 5pm. Stellar service! Very happy! Will return!!

Nothing short of outstanding! My car had an issue that I did not let them know about during a…read morerecent oil change. They identified it and gave me a very honest and fair estimate. Several other shops have looked at my car and not found this issue. Very honest and professional

I own a 2003 Mercedes and do not trust it to just anyone. I read your reviews when we moved here…read moreand wanted to get her ready for the summer These guys really seem to know their "stuff" and are very friendly and helpful. I am glad to reinforce their good reviews with my own Thank you

The owner was very nice and cordial. He talked to me about what was wrong and took pictures to show…read moreme what was wrong, prior to fixing it. It also discussed the price prior to fixing it. He did the work in a timely manner. Everything he fixed works great. I would recommend going to him for your auto repair.

From the owner: John LaRatta III is a third generation mechanic with over 20 years of experience. LaRatta Auto…read moreRepair is your local, faithful and trustworthy auto repair shop. Please call for an appointment or stop in and see us. We will be happy to have your business.

Repaired front fender damage from a parked car incident . Completed repair was excellent. Found and…read moreresolved wheel imperfections caused by outsourcing to aluminum wheel sub contractor . With only 5k miles on my new car, it is as good as new after their repair . Thanks to their attention to detail and commitment to providing outstanding customer communication .

My vehicle was backed into and the tail hatch back was bent in a hit n run but thanks to a witness…read morethe guy was caught and his insurance paid for the worst example of craftsmanshit ive ever seen from them. up until now they were top dog but either i pissed them off or they have morons working there. there was a separate part that attached to the tail gate hatch that was discolored like it been in the sun or they buffed to finish off it. looked like total crap. worse then the actual damage as to why i took it there. so i went right back in and unknowingly got the owner who came out so i could show him and first he said it wasn't part of the lift gate so them i opened it to show him it was, and then he said it was held on by 2 rivets and the original unblemished in perfect condition was still on the old lift gate and they could change it right now. ( instead of it already been changed before they called me saying it was done) . so i waited a half hour and when they brought it back out the vehicle was now full of tiny scratches that were not here before. then i noticed the body lines didn't match up on the tail gate to quarter panel which the owner mentioned it was a american car . after going thru the pictures taken when it was first dropped of it showed those scratches where not there when i brought it in. the owner told me to bring it back the coming Monday as it was Friday afternoon then, and he would get it fixed. so all weekend i stewed thinking about it and come Monday i took it back . then i kept getting these survey emails so i eventually responded and pretty much described the crap job honestly that they tried to sell me. 2 days later i get a call the vehicle is done and they read the survey which they were not happy about. when i went to pick it up it looked good but i only was looking a the back.after i got it home in the garage i noticed a new dent coming from the inside pointing out on the middle of the driver side quarter panel. already fed up i figured im gonna sell it as i do not trust it anymore.. well tonight after its been sitting in my garage since i pulled it in then, i noticed the finish ground off on the top of the door panel where it meets the roof. I will never take a vehicle or recommend them to anyone now. either they hired a moron or someones bent on discouraging people from trusting them to do the job right. unfrikenbelievable is the word. seems every time i return it to have the job done right it comes back with other damage. what was one a accident free impeccable body now looks like crap. I will now have to find a different body shop to fix there quality workmanshit. im not even gonna go back to show them this. and to think i felt a little bad with my review . not! its actually pretty sad.