I purchased a 2020 Nissan Murano this past June. A month later I hear the rear brakes squeaking when I reverse the car. I braked hard twice and noticed a metal-on-metal grinding sound from the front. Purchased the car with only 35k miles on it. Looked around my area and found Pro Muffler & Brake Shop. Read all the reviews and I was impressed. So I reached out through Yelp. Received a response within 1 hour or less. Talked with them and they told me to bring it in. Took the car in. Walked around the car checked out what was going on and then I set an appointment for the next week for a diagnostic. They took pictures and I agreed to move forward with replacing front and rear brake pads. Came with a warranty of 24k miles/or 24 mos. They offered the bundle deal which I thought was a great deal. Although I am a woman and show up by myself, I know a little bit about cars, and got a pretty good idea about the current market value of parts, labor, and tax, these guys gave an honest quote. Dropped off the car at 9 a.m. and they texted back at 12:30 p.m. that the car was ready. I will use them again and definitely will refer them to others Thank you for the great customer service. The car feels great! Response time is awesome . read more

Pro Muffler & Brake Shop - Front brake - Auto Repair Near Me - Benton Harbor, Michigan

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I went there, even though they're not a body shop they agreed to look at my problem. It was my 2003 500 SL. A back trim piece kept falling off and I knew I was doing something wrong They took the time to look show me what the problem was and how to repair, but I need to get the part. They were very kind, and the young lady was exceptional I would highly recommend them for their kindness. Oh and yes they didn't even charge me. I'll be back read more

pro muffler is great ! Rich and Tom are very knowledgeable and professional and trustworthy! Had my vehicle looked at quickly the next day the parts came in and it was fixed within a couple hours! Exceptional service is a very great place to go! Sincerely, Stacy Bourlier happy customer for years !!! thankyou pro !! read more

This is a rare find. My muffler had gone bad so I went to Pro Muffler early this morning seeking help. Found friendly polite staff, quick service, and muffler is all fixed. This took less than an hour and cost was very reasonable. read more

Well I thought I would try again to have my car repaired by Pro m called this morning told them I need a battery for car I will get it towed in. Then I asked for a price over 400.00 to install a new battery? Whathappenedtotbis business thete always twice as high as all others. read more

I left a good review for Pro Brake and Muffler a few years ago and wanted to add another after getting new brakes on all four wheels a couple weeks ago. They are an honest business with great service! I have used their services many times over the years. It impresses me is that they will check out your car and give you an honest analysis and estimate without charge whether you end up using their service or not tho I dont know why someone wouldn't. read more

Great fast service! I took my car there because I thought something was wrong with it turned out it was fine and they didn't just say something was wrong and "fix it" or find something else wrong. I so appreciate honest people. Thank you! read more

My car was making a horribly loud sound so I took it to the dealership. They said it was something with my muffler and quoted me a very high price. I called around to a few places and Pro Muffler was able to get me in the next day. They were so helpful and allowed me to see what was broken on my car and fixed it for a very reasonable price. They also noticed a leak and thought maybe it was my transmission. They called the transmission place on my behalf and offered to take it there for me but the place couldn't get me in right away. Ultimately they're very kind, efficient, and helpful! read more

Took my jeep in first thing in the morning and they got me right in, and put on a brand new muffler for me within 25 minutes! Staff was extremely friendly and I would highly recommend! read more

They did, as they always do, a fantastic job. Got my 2014 Mazda3 in and had it done early afternoon (quicker than expected) even though nobody close had all the parts. Been taking my vehicles there for a long time and don't plan on stopping either. read more

A great place to get minor car repairs completed in the St. Joe, Benton Harbor area. Had an Acura that had a missing or failed gasket in the exhaust. Part and labor to complete $70.00. When was the last time you had a car repaired for under $100. ? Had a Honda that had an exhaust heat shield that had broken from it's mount and was somewhat annoying. Brought it to Pro Muffler, they threw it up on the rack and cut it off........No Charge. GMC Suburban front and rear brake job - $480.00 They are good people that are confident about what they do, and at a fair price. I'll keep taking my car there. read more

Excellent fast efficient service. My back brake went out on a road trip and they got my car fixed with available parts in a matter of hours. Back on the road read more

Where do I begin I guess I'll start by Making a big mistake and taking My 1969 Jeep CJ5 to pro muffler and breakshop Being assured my brakes were fine after leaving there I had a wreck with my Jeep break failure to start it all off luckily it happened in a drive-through restaurant line Thank goodness not out on the highway not where school busses are dropping kids off or stoplights in town thank GodSo my 2nd mistake was taking it back to there It needed a new master Cylinder they installed it After a big run around on how they can't get parts for my Jeep when I can get parts in 2 days from Willie Kaiser but that's beside the point they replaced master's Cylinder Everything seemed to be in order but on my way back home I notice I have no turn signals or emergency flashers so about a week of going through fuse After fuse about $30 worth I'm told go through the wiring oh and did I find what was the problem The mechanic smashed my whole wiring harness in the master cylinder cap So that being said it's short it out everything $450 for a new wire harness for my Jeep they're still yet to respond to me on this deal I paid them $1400 for them to screw my Jeep up so that's all I have to say about that place so if I were you I would think twice about taking anything there and 2nd of all do a little more investigating on where you take your vehicle these days read more

I've been referred here in the past by an ASE mechanic. I was greeted, and my exhaust was fixed with care. All the men here are friendly and approachable. They explained what was wrong before they fixed it and gave me an estimate before starting the work. I was able to walk in and walk out in less than 40 minutes. The price was accurate for the work. I'll keep coming back if I need more work done in the future. read more

Replaced my muffler for $127.00 and took them about 30 minutes! Compared to other places I called, they saved me about $30 and could get me in right away. Sweet deal if you ask me. read more

I cannot speak highly enough about this car repair place. I was in the middle of a road trip in a downpour on the highway when my windshield wipers stopped working, so I had to exit and find the nearest repair place and Pro Muffler & Brake Shop was the first place I pulled into. Not only were they incredibly kind and understanding of my situation, but they fixed my car within 10 minutes and FOR FREE! Highly recommend this place to absolutely everyone. read more

this place is awesome! My son brought in a muffler for which he needed some new pipes welded, the guys did all this, for only $100. They are very polite! read more

BEST. SERVICE. EVER! This is the best place to get repairs done, they are so professional and so helpful. I needed a brake line replaced and decided to get everything done here because of how experienced they seemed. I got my truck towed and ended up there at about 7:55am and they had my truck in a bay the second they opened at 8:00am! They replaced my back rotor, calipers, back brake pads, and front brake line in about 4 hours; AMAZING! I drive an '02 F250 and my brakes stop me instantly! These guys here are absolutely fantastic and met all of my expectations and beyond! I will be coming back whenever I need service and recommending to all of my friends and family! Thank you again Pro Muffler! read more

Chris and his team were awesome. We were on vacation from WI and our brakes started hitching. He fit us in to their Saturday schedule, took care of everything within an hour, and we were on our way. Great service and customer service. read more

This morning my husband dropped of his SUV to get an alignment because it was pulling to the right He got a call about 25 minutes later telling him that the right side strut was blown, so an alignment wouldn't do any good and quoted him $900 for a repair...nope, we have a warranty, so he took it to the dealership. The dealership found nothing wrong with the strut, but the transmission pan was leaking. We had to pay an extra $100 for a diagnosis (because there was not a problem with the strut) and an extra $40 above what Pro charges for an alignment, because it does need one. My guess is the mechanic at Pro saw transmission fluid on the strut and immediately thought it was a blown strut and didn't take the time to look further. This is disappointing to me, as we have ALWAYS had good service, but we won't be returning. read more

If you want an incompetent overpriced repair and overall poor job, this is the shop to go to.

I came in with a problem and left with a solution. The guys gave me two great options with the pros and cons of both. They let me ask questions and I got to see the work being done. I am very happy with the work that they did for me. read more