I had just completed a long and unexpected rebuild of my rear driver side suspension on my 2011…read moreRAV4 only days before Thanksgiving. I didn't think any shop would be able to get me in for an alignment before I needed to travel for the holiday. I called M&W at a friend's recommendation and they got me an appointment for later that day. They called me back around 90 minutes after dropping my truck off and said it was finished! Everyone I dealt with was friendly and informative, and the work they did was fairly priced and solid! Aaron even texted me to ask how things were going after I'd had a couple days to drive around. They've got a new returning customer with me!

I can't think AARON enough for the great service he provided. I was indecisive and valued their…read moreexperience and knowledge and recommendation on a good set of tires that were not overly expensive. I will definitely take my Jeep back to them again. They went above and beyond. Jeep rides smoother and more quiet.

Worked with Pat on getting new to me motor for my GMC Diesel Sierra 1500. My Mechanic was so…read moreexcited wehn I got it back to him. It was in great shape. Pat was great. Held the motor for me and allowed for Zelle and cash payments. I hope I dont need more parts for it. But if I do I know where to go..

Found part on car-part.com. Listed as available at the Berrien Springs location. Drove to this…read morelocation to find out the part is actually at the Benton Harbor Location, apparently listing correct location of part is not standard practice, I was told they use Berrien springs address for all parts listing, a customer should somehow know they have to call to find out true location of part. So had to back track 15 miles to Benton Harbor. I arrived at the Benton Harbor store only to discover they only accept cash payment, no checks, no debit cards, no credit cards. Which does not leave the customer as much leverage if they receive a defective part. I was not willing to run to the bank to satisfy there cash only policy so did not make a purchase. My advice would be verify location of part before making a trip, but more important if your needing a high priced item go somewhere else as paying cash will leave you very little buyer protection. Credit or debit card companies will help you if the purchase goes bad. If you pay $1500.00 cash for a used engine and things dont work out, you wont have a whole lot of resources to get your money back.

I bought an AGM battery there about four years ago and it went dead and I took it back and they…read morereplaced it and I asked the guy how many months is this warranty good for he said as long as you own the battery we will replace it that was when he was giving me the replacement battery so I said you mean, I can bring it back anytime if it goes dead again he said yep. So when I called yesterday, March 27, 2025 I was told now that's wrong. That's the wrong information. Someone gave you the wrong information. Well that's a bunch of BS. They need to train their people that work there better because now I'm out almost $300 for a battery. It's been going dead ever since the first time I bought it and the second one was replaced. I charge it up in a month later it's dead recharge it in a month later it's dead. I just charge it again in one week. It was dead and this is the second battery so the lady said your warranty is only good for the first battery and the replacement is not warranty any more than the first one was so you can continue the warranty on the first one through the second one, but at the end of three months or however, long the warranty was that's the end of it when you get to that much Time then you're done with warranty. Anyway, I don't recommend buying anything from them from for a battery because no one explained that to me or I would not have asked and I would not have told them what the first guy and the second guy told me it was actually the second battery that guy is the one that told me if you look it up on their system, they could tell who it was, but they're not doing that either. It's OK if I spend my money there, I guess but we're not gonna train individuals so that they fully understand the warranty. I'll just go do my business somewhere else I don't care what the policy is on how the battery warranty is supposed to be I'm going by what I was told. You take my almost $300 but nobody spending it on training that's why you have one star in your rating's

Bought a battery for my mower there last year. It is already dead and they will not honor any…read morewarranty without a receipt. When I bought it they told me no problem you don't need a receipt. We will just go by the date markings on top of the battery. They wouldn't even prorate the battery. They want me to pay full price for a new one. Rip off

I really wanted to go in and tell them to their face how useless they were but I'll just do it…read morehere. Last night my fiance drove up on business and broke down in Coloma Speedway. Being in the middle of no where and it being around 8 at night he called the closest parts store which was OReileys. My fiance, which we live in Joliet, Illinois right now tried to find a uber or Lyft to take him to get a part at a store about 10 minutes from him. No such luck. So he asked this store, which like I said is 10 minutes away from him, if they could bring it to him at the gas station he was broke down to and would be willing to pay extra. These "boys" said no they didnt have the manpower. Yup, right. So instead of doing something that would have been richly rewarded and actually act like a good human. Just decided hell no they wouldnt bother. So. I ended up driving an hour and a half from Chicago to rescue my husband that a simple 10 minute drive to drop a part off would have been pretty nice. So my fiance, was stranded till 11 PM last night till I got there. Good job Oreileys. You not only lost us but plenty of our biker friends as customers

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This store, and it's staff is awesome. Here's what brought me to shop here. At age 60, I've been…read morearound parts stores quite a bit. I recently purchased a used Ford E-450 Econoline Cutaway Bus with a wheelchair lift. There are two batteries in a compartment on the side of the vehicle, which wouldn't hold a charge, so I was constantly having to charge it, or boost it to start. I went online to search for quality batteries at a decent price, and I found exactly what I was looking for on the Advanced Auto Parts website (I highly recommend their website as well, and I even joined their free "Speed Perks" Loyalty program, and received $50.00 off my online order). I called the store to ensure that the batteries I was ordering online were the right fit for my vehicle, and to arrange pick up at the store. They were very helpful, and agreed to install the batteries in the my vehicle for me. When I arrived at the store, dropped my lift gate, and approached the front door in my electric wheelchair scooter. An older gentleman came out to meet me, and hold the door open. Another gentleman and lady at the counter looked up my order, got it ready. One of the guys installed the batteries, which started the bus up immediately. I used my lift to get back on board, plugged my electric chair in to it's charger, and everything was going good. However, I could not get my vehicle into drive, and the lift gate would no longer work. Then the staff went above and beyond anything expected. On a blazing hot 4th of July Saturday, the two gentleman each attempted to help me determine what was wrong with my lift and gear shift. Although they worked hard to help me, it was not working. I needed electrical tester, and some tools to try and fix the problem, and the man behind the counter helped me find some inexpensive items to do the work, and was nice enough to give me a 10% discount on my purchase. I eventually called a tow company repair service, who came out and discovered it was a problem with the break pedal sensor (unrelated to the battery installation) that prevented the shifter from moving out of park, and also locked out power to the lift. That mechanic had a lot of experience working on buses, fixed the problem, and got me on my way. I was extremely impressed with the courtesy, and helpfulness of the customer service at the Benton Harbor Advanced Auto Parts store, and I would definitely shop there again! I find that too many people who are in a frustrating situation, like needing their car fixed, and can't get exactly what they want, often at no fault of the store, become nasty with the staff, and then write bad reviews online, which are generally unjustified. This parts store is one of the better ones. They might not have everything you are looking for in stock, but can probably get it really fast, which is why I recommend shopping on their website, and picking up the item whenever possible. I give the store and their staff a 5 out of 5 star rating!

I came to this store looking to purchase new windshield wipers and an older man helped me to find…read morethe ones that would fit my vehicle. He then went on to attempt to put the new wipers on my car and was having much difficulty. Another man was sent out to see if he could put the wipers on and he could not also. My options were to either get a refund, go to another store, or buy a more expensive pair as after 45 minutes, the wipers they were using did not fit at all. You would think this would be something that I could've been informed on ahead of time. I got my refund and left. I do not recommend this store.

Had tint replaced on 2 of my windows in my JEEP. I wanted it matched to what was already there. I…read morehave to say I am extremely disappointed. What was on the windows was a blue hue. Now 2 of my windows are grey. I was told they do match tint%, and from the outside you can't tell. But I don't want blue and grey windows. If there is no way to replace with blue tint, why was I not consulted to see if I wanted to proceed. I understand the dealership I went through gave instructions to change out the window tint, but it's my car. Why was it ok to do this? I guarantee none of the employees would be ok with different colored tint on their windows. When I asked why they thought it was ok to roll my car out like that, I was informed it's not their job or responsibility to check all the windows. Good thing the dealership paid for my new "window cling" because I wouldn't have and will be going to another place to have it removed and all my windows done to match. I will not take my car back here. Overall I find my experience to be sub-par and unacceptable done with incompetence.

I had a Reese hitch put on my car for half the cost of buying one with the car. They did a good job…read moreCheck around for prices And get the most experienced shop to do the job.

This is absolutely without any doubt the single best auto parts store I have EVER worked with. I am…read morenot a full time mechanic, but when I work with this store I have never left not being totally confident in my purchases. Huge work van ? Yeah they have QUALITY parts. Truck parts, got those too. Little car - yup. Also, got a little scratch or ding? They'll make you a can of your paint color!! Plus they have all the tools and materials to fix it before you paint it . Additionally , I do not live even remotely close to this place but will go the extra mile over any other store if I remotely have the time. Can't say enough good things about this REAL auto parts place . Angie, Tony - they're all the best .

From the owner: Auto Parts Store belonging to the Auto Value and Bumper to Bumper group(AAPA) offering retail and…read morewholesale customer exceptional parts, service and prices in MI, IL, IN, OH and WI.

I needed my battery tested and the parts manager cleaned and tightened the nodes and connectors for…read morethe battery. amazing service.

Reasonable prices and fabulous service! My headlight was out and I wasn't exactly sure how to…read morereplace it. Damian, the wonderful young man working at AutoZone offered to take a look and see if he could help me. Even though it was cold and windy he was able to quickly replace the bulb for me.