Julian was outstanding with his customer service & was extremely knowledgeable! He was more than…read morewilling to go above and beyond for me and very trustworthy, he gave great advice :) 10/10 customer service A++++ bless this man with a pay raise, you guys have an amazing employee!

I do not recommend this store. I bought a part for my car and found out it was not the part I…read moreneeded. I tried to return it but was unsuccessful, so I gave the part to them because it doesn't make sense to keep something I don't need. The problem is that they didn't tell me the obvious. Why wouldn't I buy it? They acted in bad faith with me.

When you have lived long enough, you really understand the differences between poor, mediocre,…read moregood, and excellent service. Lexus of Wesley Chapel goes the extra mile to ensure their customers receive excellent care. Being treated kindly and meeting your vehicle's needs efficiently is expected and provided here. This is where Lexus of Wesley Chapel stands apart from all the other high line vehicle dealers I've encountered all over the country: Most importantly, they do not haggle you to buy unnecessary car services. It's nauseating to watch many dealers try to create fear by pushing unnecessary services that a well made vehicle simply does not need. They are transparent. Second, they have a Hospitality Cafe complete with friendly baristas, an extensive drink menu, pastries, snacks, and more. Anything here is free for customers. Yes, most dealerships offer some kind of complimentary refreshments but let me emphasize that this cafe is better than Starbucks. Next, in their well maintained bathrooms, they offer mouthwash for after your coffee drink. These amenities are the little touches that set them apart. Finally, another thing that makes them different, they do not annoy their customers with repetitive texts and emails about the same things over and over, only reaching out when necessary. If you are looking for somewhere to service your Lexus or buy into the Lexus family, this is the place. In a world where customer service is rapidly dying, Wesley Chapel Lexus continues to stand out and subtly set themselves apart from the rest. Bravo!

These folks take wonderful care of our car and us. The waiting area is very nice with several…read moredrink and snack options to choose from. If you are staying, bring a jacket as they keep it cold. Generally tough to get a loaner during routine maintenance but they do offer a local shuttle service which is very nice.

I would not recommend going to this dealership to purchase a vehicle. While my sales guy was nice,…read moreI didn't feel great about my purchase after it was all said and done. I felt rushed out after completing my financial documents. I did not get the full Mercedes Benz courtesy experience. If my dealership in Orlando had this vehicle for purchase, I would have returned back where I purchased my first Benz. I now know that every Mercedes Benz Dealership is different. If you are looking to purchase a new vehicle, go somewhere else. This is not the place.

Well my salesman made it happen ! Without Felix I would not own the MB in my driveway. 2 weeks…read moreand 4 trips to the dealership and we are now happy owners! Felix did an amazing job even when he had others putting restrictions on him. Felix came thru under extreme static from both sides and certainty not much of a reward. Felix gets 3 gold stars for his professionalism and HE MADE IT HAPPEN! We got a good and fair deal that was full of hurdles both expected and unexpected. Though we took different paths to get to a fair deal MB of WC and I completed the sale with smiles and hand shakes.

I've been wanting to write a review for a long time...Sometimes we get busy and forget to thank and…read moreacknowledge the people that make our lives a little easier. Reeves is that dealership....Their sales and service are superior! This BMW dealership has been so professional, courteous, and fair in their pricing. I have purchased (6) cars from them in the last 14 years. (4) brand new BMW's, an H2 Humner when they had the Hummer side, and a gorgeous Mercedes convertible on the preowned side. Sales: First off, I have to say buying a car used to be my least happy thing to do! You go into most dealerships and they play around with the numbers and make you feel stupid, especially as a female. This dealership has NEVER made me feel that way! I have consistently gone back to Roman in sales (and his manager Roger) for many years! They always worked with me to understand the features on the car I was buying and how much it was going to cost, without the back-and-forth bickering. Service: They have always been great with their service department. They get you in and out in a reasonable period of time. The service advisors are knowledgeable and courteous. Events: (see pics!) Occasionally they will hold events through either Reeves or Bmw corporate. I have been to a few and all were great! I went to a special event, today held by BMW corporate. They invited me (and many other owners) to a BMW autocross driving event at a track in St. Petersburg, Florida. They had instructors that were professional drivers on the track. They helped us learn better driving skills with turning, breaking, and overall speed on this type of course. All while going as fast as we could! So much fun! Thank you! Highly recommend!

BMW Tampa sold me a 1 year old BMW that has had nothing but problems since I took ownership. These…read moreproblems span electrical and mechanical and in the first five months of owning the car, it has been in the shop 5 times for a combined 7+ weeks. These problems started immediately after taking possession of the car and unfortunately some of the repairs were not covered by the comprehensive BMW warranty. I wrote the dealer expressing my frustration with the car, and having been a loyal BMW enthusiast I was dismayed when I never received a reply. I would not recommend purchasing a vehicle from this place.

I recently had my car serviced at Pete's Automotive, and I want to give a special shout-out to…read moreFrank for his outstanding work. Frank is incredibly professional, knowledgeable, and attentive, making the entire experience smooth and stress-free. From the moment I walked in, he was friendly, respectful, and honest, taking the time to explain what needed to be done and answering all my questions without rushing. It's clear that he genuinely cares about his customers and takes pride in providing high-quality service. My car is running perfectly thanks to his expertise, and the pricing was very fair. I highly recommend Pete's Automotive and especially Frank to anyone looking for a trustworthy, skilled, and customer-focused mechanic.

Oh boy. If you're fine with not having your car for days , never being told they'd keep it for…read moredays. Not call you and then let you sit outside the shop for 20 minutes while they "open" 5 minutes past their time and laugh while you wait. This is the place for you. Had to take my dad to radiation on Sunday and Monday since he has brain cancer, and had to rent a car since mine was just sitting there from Saturday-today(Tuesday). Didn't even look at my car. Laughable experience that literally made my already tight and stressful schedule that much worse. Would rather pay double for the service than deal with these people again.

Our experience was amazing! There was never any pressure to buy, no "vultures" as I like to say…read more Spiro was sweet, informative and beyond patient! Sue was funny and quick with the signing process. Overall we are very happy with our experience at Fitzgerald's. I didn't feel taken advantage of or pressured, ever. My husband and I plan to buy our next jeep from them as well!

Just purchased a pre-owned vehicle from Spiro at Fitzgeralds Jeep of Clearwater, What an…read moreexperience. Spiro was professional with a personality and knows what he is doing. So Grateful to meet him along with everyone who works there. The Sales manager Sue was working just as a hard to help us work thru a couple different options that we had. No NEED TO GO ANY WHERE ELSE, I'm a customer for life. Thank you to everyone, Spiro, Sue, Nick and the rest of the sales team. GREAT JOB!!

Jim , ginger and the whole team over at gerber collision are fantastic. Would highly recommend !…read more Had a small mishap but they went above and beyond to take care of everything free of charge and made sure I left happy with the service! Great work guys.

Customer service was excellent from start to finish. Everyone I interacted with was friendly,…read morehelpful, and kept me updated throughout the process. My car was completed on the exact day they originally promised, which I really appreciated. They set me up with Enterprise for my rental, and the whole process was quick and easy. When I picked up my car, the work looked fantastic -- truly excellent. I was also pleasantly surprised to see that they had cleaned my car inside and out. That extra touch made a big difference. Overall, a smooth, professional experience from beginning to end. Highly recommend.

I specifically bought Napa gold oil filters as they were made by Wix for n the USA. A high…read morequality filter. When I went in to Napa I specifically asked if Wix still made their gold filters. They said yes. I paid double what you could get a filter at Walmart for. Open the box its made in China. Interestingly i was replacing the same brand I bought earlier from napa and the filter housing was leaking. The employees there are not helpful and rude. The Napa store on Belcher overcharges and needs to train their staff in friendly customer service. This is why box stores are going out of business.

excellent service from melody asst mgr. she answered all questions most helpful. will go back if…read moreneeded.