My vehicle was involved in an accident today, and dealing with this tow company made an already…read morestressful situation much worse. Law enforcement called them because the vehicle needed to be removed from the roadway. Our home was literally one street over (about 5 minutes away), and we politely asked if the vehicle could be towed there instead. To avoid any confusion, we called the number listed on the card while standing there. The woman who answered told us it was fine. We relayed that to the tow driver, and he start yelling wait until my dispatch call and even the responding officer confirmed there was no issue in our ask. When I recalled the office the lady tried to make it seem like money was an issue. Money was never discussed. Money was never the issue we were fully prepared to pay whatever towing fees were required. The problem was the tow driver. He became rude, dismissive, and argumentative for no reason. He repeatedly interrupted us, said he "didn't have time for this," mentioned needing to get to Lakeland, and ignored what both his office and the officer had already stated. Before we were even given a fair opportunity to decide where we wanted our own vehicle taken, he pulled off and said he was just going to impound the car. We never authorized that decision. This entire situation was caused by the tow driver creating unnecessary conflict and doing what he wanted to do. I called the company afterward and was told the manager would return my call, but I never received one. Accidents are stressful enough. The lack of professionalism, communication, and basic respect was unacceptable. I would not recommend this company based on our experience.

I have a 2001 Ford Expedition I cannot bear to part with and my letter carrier backed into me,…read morecrushing my flawless 24 year old bumper. I have spent hours combing salvage yards and Best Auto is the only one that was truly professional and helpful. All of the yards are an hour plus away and none will take a picture of a part to send you - except Best Auto. Great people and highly recommended.

Lots of nice parts and very helpful staff. I would recommend if you need speed parts, come here!read more

Good group of guy's. They had parts for my rare 59 Chevy! Drove from Hudson Florida mult times and…read moreeach time they got me taken care of fast and with the right parts! They have tons of parts! I could not believe the wide range of in stock replacement parts! Very knowledgeable and friendly!

Alex is the guys name .....Alex, yep the worst customer service ever. Waited over 30min for…read moreabsolutely no help and an attitude instead. Alex I hope others complain so you loose your job. Not fit for your position. Maybe leave Alex in the pit where customers won't have to deal with him. I went to the counter inside for help only to be told I would have to see Alex outside. Complete disorganization I stood there not knowing what was going on. I was able to see the interactions of the other employees there and they too seemed clueless in what their purpose is. Save yourself the grief and go elsewhere.

I ordered 4 tires over a week ago and made an appointment to have them installed. Long story…read moreshort, they did not have them and tried to sell me a more expensive set. The personnel there are dirty hillbillies that just shrugged their shoulders and uttered IIIdonnnknow when asked why this happened. I walked out and will never set foor in the Zephyrills, fl. wal Mart again.

I went in today, needing parts and help with license plate lights. The young man that helped me…read morewent above and beyond to make sure that the proper parts were used and made sure they were working before I left. This took a good amount of his time ... he was my hero today. After being stopped recently by the HCSO for this issue, I haven't been able to drive at night. Now I can!

Parking lot is great. Plenty of space…read more Staff is friendly knowledgeable and nice. Hours are great when you are in a rush or need a car part last minute. Store is clean and most of the times the parts you need are in stock!

Easy and efficient experience. Called and asked about a part, they had it, gave me the price over…read morethe phone and pulled it in just a few minutes when I showed up later that day to pick it up.

From the owner: Central Florida's Trusted Auto Salvage Yard…read more Central Florida Auto Salvage is a family owned and operated full service salvage yard since 2004. We sell quality used auto parts for both foreign and domestic cars and trucks from our 8.5 acres of used and wrecked vehicles. We also feature more than 4800 sq. ft. of fully stocked indoor storage space. truckCentral Florida Auto Salvage also uses a fully computerized inventory system and offers nationwide parts locating services. We also special order from a vast availability of new aftermarket OE replacement parts. We are an actively enviromentally friendly salvage yard that safely and properly contains and recycles all fluids and materials. We are proud participants in the ELVS program (End of Vehicle Life Solutions).

Checked online for specific parts- which showed they had in stock. Spent an hour and found nothing…read more Went back to the front and told them they didn't have what I needed. They checked on their end and informed me it was showing multiple vehicles, none of which I observed. The employees were friendly, and gave me free water and a coupon for "free" entry next time, which I don't anticipate happening.

Terrible wanted to get a IAC and amass air flow sensor and 3 relays 108 dollars when on line they…read moreare 23 dollars each new no justification and they did not provide a price sheet