We came in because we had need of replacing headlight bulbs and the guy behind the counter was not…read morehappy to be here. He began cursing about having to work. He asked another employee to help him with the two headlights and he then cursed some more when he realized how difficult my cars headlight was to access. We tried to make light of the situation, but he continued to curse and complain. I don't know the employees name, but I feel bad for anyone who hates their job this much. "I need a haircut, a shower and not to be here." Sorry, but this is unprofessional and rude. "Unfortunately, I work here." I am sad this younger generation hates work and dislikes people even more, it seems, more often than not. Finding good employees is hard. The other employee was much more helpful.

Courteous and professional. The employees here are very helpful. They take the time to help you get…read morewhat you are looking for.

We were recently traveling from Nebraska to Maine, towing a bass boat. While on the highway near…read moreWilloughby, OH we hit a bump and broke a spring on the boat trailer. JD was recommended by the towing service (Terry's Towing - also a great company). The boat and trailer were towed to JD's shop. I can't say enough positive things about this company! They ran out and found the spring we needed from a supplier, came back and installed it immediately. We were back on the road in just a few hours. They were friendly, helpful and very, very reasonably priced. Steve was awesome to work with. Being from out-of-town, we were worried about the type of service and pricing we would receive. How lucky we were to have JD's recommended to us!! Don't hesitate to patronize this great small business!! Thank you Steve!!

From the owner: *Personalized Service*Installed While You Waitread more

I've been in search for a good honest and fair priced mechanic. I recently started taking my…read morevehicle to Dan and his mechanics and I am very happy with the quality of service and honesty. Hard to come by these days. I would definitely highly recommend Smart Car care automotive to others.

Dan is the best in the area! Highly recommend!!! Honest, reliable and very efficient!!!read more

I do t give many 5 star reviews but this place is awesome had someone making noise in my Wrangler…read moretook it their and asked some questions and they sold me a part awesome costumer service. The place was clean organized and well staffed

Go to autozone instead, at least the employees there aren't rude and don't have a terrible attituderead more

As a yelper i frequently forget that Yelp should be used for reviewing all businesses not just…read morerestaurants. I purchased a new truck and after much deliberation I decided to get a spray in bed liner. Naturally I did quite a bit of research and while I preferred to get one from the factory I found a much better solution in d&s automotive. I learned quite a bit about spraying bedliners there are pros and cons and certainly have its share of detractors. But Anthony at DNS did a good job of educating me and certainly the price point was within the budget of what I wanted to spend. The two main spray in bedliners I was considering were rhino and Line-X. Well generally they do the same thing what I found was rhino lining which is sold and serviced by d&s is simply one product. No difference in color thickness or options or add-ins. Line-X which I'm certain has its fans gives you the option to add in ultraviolet protection certain thicknesses they can even tint the lining so if you're a fancy fellow that wanted a red line x sprayed in you could do that. But it also added in to the price as well. Generally DNS sprays in your rhino lining and mine cost me out the door $580 with tax. This is my first pickup truck and I don't like stuff sliding around in the back of the truck and this textured surface will certainly limit that. The quality of the work that they did was surprisingly good. There was no overspray or thin spots and I couldn't find anything to get upset about not that I was looking to get upset but they did a really good job and I'm very pleased with the outcome.

After my parked Tesla Model 3 was hit, the person's insurance led me to D & S. D & S received my…read morevehicle the morning of 10/29 and did not assess and submit a supplemental until 11/11 which the insurance approved immediately. D&S kept me in the loop and provided thorough information about the repairs needed and how the technicians would achieve this process in a timely manner. Once the assessment was complete, I was informed if parts came timely repairs would be done the first week of December at the top of the week and I'd be able to pick up my vehicle then. Harley did a wonderful job of communicating each step with me providing a timeline of when my vehicle would be ready. I was then informed it would take more time to put my vehicle back together than previously anticipated so my vehicle would be ready by 12/05 rather than the top of the week. Harley let me know the team was unable to complete putting my vehicle back together by EOD and my vehicle would be ready by 12/08 at the earliest and 12/09 at the latest along with approval from the insurance company of a second and final supplement for the labor to put my vehicle back together that the team did not originally anticipate. Calibrations and clean up weren't complete until 12/09. Harley then informed me the service writer was unable to finish sending the information to the insurance company by EOD 12/09. 12/10 the information / final supplement was sent over to the insurance company to review. I was finally able to pick up my vehicle 12/12 after I called the insurance company several times to expedite their review of the supplement money needed for the extra labor costs of putting my vehicle back together which D&S did not anticipate during their initial review. D&S finished calibrations and cleanup 12/09 but would not release it until they received the supplement from the insurance for the extra labor costs. The body work looks and feels amazing, you cannot tell my rear bumper was replaced. Only downsides, the technician my mom and I spoke to was unable to tell us if the vehicle had a full paint job. Once I went to my vehicle I was unable to access it as the technician forgot to take it out of service mode. I went back into the shop to find someone to take this out of service mode. My panel under my hood of car was not put back, however I popped this back on myself. I appreciate Harley's customer service and updates. The repair team unfortunately left me feeling unnerved about all the 'unexpected' extra work necessary after their review.