I waited 50 minutes (4th car) only to be told that they cannot change my powering steering fluid, a…read morespecial tool was needed, not true, nor could they top off brake fluid. If I wanted oil change only it would be another 45 minutes. Two people working on a busy Saturday. I will never go there again, b/c of the "Lie", to lie to me b/c the employees are too lazy to do a job they are getting paid for. Shame on you people, I was going there for years, never ever again! Worst place ever. Cleveland OH

Took my Lincoln MKC for an oil change on 4/1, the day before a trip to South Carolina. I reached…read moremy destination the following evening and noticed the engine splash guard was hanging low on one side. Being 500 miles from home, and no tools or garage to work in, I had no choice but to continue to drive it as it was. Now, I'm sitting at a dealership hoping they can fix it. I messaged Take 5 through their website with my concern, and my message has been ignored. I'll never use them, nor recommend them.

I typically do all my own work on my vehicles. But this winter has been exceptionally cold and…read moresnowy. And I am not going to lay on the ground to change oil. Or do the tire rotation. So I googled the nearest place and Valvoline showed up. So away I went to get my oil change. I'm glad I did. The staff member was friendly and enjoyable to watch do his job. The one thing I've never seen before was how they drain the oil. They actually suck the oil up through the fill tube. I asked why. And was told it actually makes it easier and prevents problems with the drain pan bolt. I can see that. And to be honest. These oil change quick places do have a bad reputation. So for Valvoline to come up with this. I am impressed.

Corine, Carlos, & Abraham were extremely polite & quick. They were transparent about what they were…read moredoing to my car. They discovered that another place claimed to have changed one of my filters when it was obvious that they had not. They took precautions to ensure there was no question as to when it was really done. I will continue to give them my business & highly recommended them to all.

I highly recommend not to take your vehicle there. I went there to get the flex pipe fixed. The…read morequality of their work is really bad. This weld won't last see pics.I gave them an opportunity to fix their work and Sam didn't want to make it right.He said thats the quality of their work and he does not care about the poor quality of work image this reflects on his business. Oh BTW it was $380 for booger welds

Top notch. Great service and fair pricing. I had an issue I was concerned about, they identified it…read moreaccurately, took care of it quickly and I think my car drives the better than it did before! Highly recommend.

Incredibly kind and honest. Fast and reliable work was done. Very pleased and grateful for the work…read morethey did on my 2026 Honda Civic. You would never be able to tell it was in an accident. I Would absolutely recommend their work to anyone in the area. Extremely pleased with their work, they were all very communicative throughout the entire process and made sure to give honest estimates and ordering genuine parts.

Frank and Liz are incredibly kind and welcoming and their work is absolutely top-notch. Frank and…read morehis team have repaired two of my cars on separate occasions, and I can't say enough good things about the flawless results. I'm so grateful a coworker recommended them to me years ago. Truly exceptional people and an outstanding auto body repair shop.

Accepted the job promptly, transported the car as agreed upon. High quality prompt service. I…read morehighly recommend this company to anyone.

Excellent service. The driver showed up quickly, was professional, and handled my vehicle with…read morecare. Getting a tow is never a fun situation, but they made the process easy and stress-free. Pricing was fair and communication was great the entire time. I would definitely recommend this company to anyone who needs reliable towing service.

Let this serve as a major red flag to anyone considering entrusting their vehicle to ClevelandMoto…read more Based on his rhetoric and professed expertise on all things Piaggio and Moto Guzzi as relayed to me during our initial conversation, I anticipated a knowledgeable and thorough evaluation and repair of my new, under warranty Piaggio Beverly 400 from Phil Waters. At 350 miles my oil warning light came on. I did NOT purchase the scooter from ClevelandMoto but, as the closest authorized Piaggio service facility, I took it there for repair where I was assured by Waters that he'd resolve the issue. Over the next month, after multiple phone calls and an additional personal visit to his dealership at 2 weeks after drop-off, I was told that his request for parts from Piaggio was denied and that I should contact Piaggio personally to motivate their regional service managers as he could not execute the repair - allegedly a full wiring harness replacement - without their involvement. I contacted Piaggio Corporate and they responded and intervened almost immediately. They communicated with me and ClevelandMoto in a timely and professional manner via both phone and email. However, at day 28 with my scooter still in his shop, I was notified by Waters/ClevelandMoto that the repair had not and would not be executed due to man-hours required for the repair and parts availability. At that point, after 30 days of down time and with no repair, I was advised by Piaggio Corporate that dedicated national technical support along with guaranteed parts acquisition were made available to ClevelandMoto, and, as their dealer showed a continued reluctance to initiate a repair, I was directed by Piaggio to have the scooter transported at their expense to a different Piaggio dealer. On the day of pick-up I requested a work order and was told one wasn't available. I was also advised by Waters to pursue a Lemon Law action against Piaggio. The scooter was transported to Pony Powersports, Columbus, Ohio, and an electrical fault with the oil sensor was located and repaired. Total warranty time charged to Piaggio - 2 hours. Kudos to both Piaggio and Pony Powersports. They did in 2 hours what ClevelandMoto and Phil Waters couldn't or wouldn't do in 30 days.

I absolutely love Cleveland Moto! Phil is absolutely wonderful and incredibly knowledgeable and…read morehelpful in finding the right scooter. We ended up purchasing a Vespa and I am so happy we did. The purchasing process was easy and straightforward, and since the scooter I wanted was in the store it only took a couple days to get everything done and take her home! I would recommend anyone looking for a scooter to come here, and the people here are awesome and make the experience really fun.

I went to a different dealership prior to me seeing the place. They were closed and didn't have one…read morecar that was 100 % I drove down the street and county car credit. I met jim not expecting to get financing. The cars were in excellent condition. I told him my story. He ran my credit. Then surprised me by telling me that I was approved. I wanted to ask him how that happened, needless to say I drove off the lot with a car that night, I recommend this place to anyone who needs to reestablish credit. jim is one great person and genuinely cared about my situation. I will shop here again. I'm still in awe that I have a second chance for credit.

I I purchased 2 vehicles from County Car Credit. The service and staff were very friendly and the…read morefinancing was approved hassle free. The vehicles have been very reliable and dependable. We will be purchasing another vehicle for our daughter. Thank you County Car Credit . I will be referring people who ask where we purchased our vehicles. Joe & Carol F.