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    Autumn Breeze Apartments

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    10 months ago

    Great Community, Autumn Breeze Apartments offers modern living, gated security, and comfort near downtown Dallas.

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    Jim B.

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    The pool at EMLI At Liberty Crossing closed in 2020 and in 2026 remains closed. Yes, its pretty but…read moreresidents CAN'T use. The apartments official emli website promotes pool that's REALLY been closed for 6 years.

    Do NOT move here. I moved here 3 years ago out of desperation. They moved me into a moldy apt with…read morea bug and mice infestation. The walls are super thin. U can hear every footstep from your neighbors. N if u have the neighbors I have they are blatantly disrespectful. The office does not take complaints or maintenance requests seriously. Out of my 3 years of living here and paying rent on time n seeing allllllll the management change seems like every season. The only one they keep is Slaveka because she lives on property n does whatever she can to keep her job. She's the one that made me write that phony review just so I could input a maintenance request at that time! I've had maintenance requests answered over a year later for simple things. They accept housing here so don't expect a quiet country living environment. The pool has never been open gates have never worked. Gym only open while office is open. It's miserable. I hate coming home. N I'm still here living in deplorable conditions because the maintenance n office staff genuinely do not care about tenants. Do even move here as a last resort. This place will make u depressed im still here n can't wait to move. I'll let u know how they respond to this oh n i got a lease violation for having a doormat at my back door

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    I'm on my 2nd lease here, and I've really enjoyed staying there. My experience with the staff has…read morebeen very pleasant since my first visit of inquiry, and the property is well managed. I haven't had many, but every maintenance request that I have submitted have been addressed and corrected in a timely manner. This is a great community to live in.

    I want to clarify my review because the response from the property does not accurately reflect my…read moreexperience. Everything stated in my review is based on my personal experience throughout the application process and is presented as my account of what occurred. I stand by the facts and my opinions regarding the customer service I received. I submitted an application and was told I would have an answer by Friday. When I attempted to call for an update, my calls went to voicemail, and my emails were not answered. I had to repeatedly come to the property in person simply to receive information regarding an application I had paid for. On Saturday, I was told that my application had been completed and was only waiting for approval and that I would receive a call Monday.After I had to visit the property to get an update. Monday came, and I received no call. I emailed again and received no response, which resulted in me returning to the property once again. When I returned, I was given information that contradicted what I had previously been told and was informed that the process could take up to two weeks. My concern was not simply that the application was taking time. My concern was the repeated lack of communication and the conflicting information I received. I also want to address the claim that my statement is false. If there is footage that supposedly proves my account is inaccurate, I am requesting that the complete, unedited footage relevant to the interaction be provided to me, rather than an incomplete portion or footage presented without the surrounding context. I would also like the full context of the interaction concerning the papers containing my personal information. I did not intend to create a threatening situation, and I strongly disagree with any characterization suggesting that I was behaving as though I intended to lunge across the desk. My concern was obtaining information and addressing what I believed was poor communication regarding my application. Most importantly, I was extremely disappointed by how I was treated. Rather than my concerns being addressed professionally, I felt dismissed and unfairly characterized, including being referred to as an "angry Black woman." I found that characterization deeply inappropriate and unrelated to the legitimate concerns I was attempting to address. I was ultimately asked to withdraw my application and have my money refunded. When I asked for the owner's information, I was told it could not be provided. I was then asked to leave before I had received my refund, and the police were called. I am not claiming that everyone will have the same experience I did. I am sharing my experience. I believe businesses should be willing to acknowledge shortcomings when communication and customer service fall below reasonable expectations. Having an application for four days without receiving promised updates, having calls go unanswered, having emails ignored, and having to repeatedly travel to the property to obtain basic information is not the level of communication anyone expects from a business. To me, basic communication is simply common courtesy. My review was not intended to misrepresent the property. It was intended to honestly describe my experience. If the property believes otherwise, I welcome the opportunity to review the complete context and footage of the interactions rather than having my experience dismissed as false. I stand by my review and my right to share my experience as a customer

    Autumn Breeze Apartments - apartments - Updated August 2026

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