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    AV Doctors

    4.3 (7 reviews)
    Closed 8:00 am - 6:00 pm

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    Home theater calibration

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    Oasis Luxury Smart Homes - The Room!

    Oasis Luxury Smart Homes

    (58 reviews)

    Avoid at All Costs - Incompetent, Dangerous, and a Complete Ripoff…read more If I could give Oasis "Luxury" Smart Homes zero stars, I would. Hiring them was one of the worst decisions we've ever made. They charged an outrageous $4,000 to install 25 feet of LED strip lighting, took three months to finish what should have been a simple job, and still failed to deliver anything remotely acceptable. The "work" (if you can even call it that) was a disaster from start to finish: Unbelievable Incompetence - It took multiple failed attempts, four visits over three months, my husband repeatedly meeting with them in person, and they still couldn't get it right. The LED strip in the master bedroom failed entirely, and their so-called "experts" clearly had no idea what they were doing, from design to execution. Major Safety Hazard - Most egregiously, their botched installation could have burned down our home. After notifying Oasis we could not trust them anywhere near this project any longer, we called in a REAL lighting professional, who promptly pulled out the wiring and showed us that Oasis' garbage installation with incompatible components resulted in a melted connector inside the wall. We'd smelled the burning for some time before the LED driver blew out, thankfully protecting us and our property from an electrical fire. Shocking Lack of Professionalism - Their team spray-painted indoors without any protection, leaving a mess on our floors, broke wires in the kitchen, and generally bumbled something every visit. Communication was abysmal. Repeated requests for updates over the life of the project were ignored. Meetings with their rep, Ben, were useless because he apparently couldn't wrap his head around the design, despite being provided visual aids, and the technicians didn't even follow the agreed-upon plan. Total Waste of Time & Money - After months of frustration and thousands of dollars wasted, we were left with a non-functional, dangerous installation. And despite their catastrophic failure, they had the audacity to send us an invoice for the remainder of the $4,000. This company is a bunch of clowns and a scam and a liability. Do not trust them with your home. If you value your safety, your time, and your hard-earned money, RUN in the opposite direction. ---------------- Clarification on the response below. There was NOT "quite a bit" of additional work. It was 6ft of lighting in the kitchen, 16.9 feet of lighting in the master and the materials necessary for both. Neither of these were some wild design that your industry has never heard of. Standard LED lighting. And the master bedroom was by far the larger of the two requirements. My husband asked MULTIPLE times as this project was going off the rails to speak with you. Never heard a thing. Maybe you should have a word with your staff. ALSO - our designer called you and had a conversation with you earlier this month to let you know how wrong this has gone and ask for your help. Did we hear from you then? Nope. So spare me the story that this is news to you. As for you reaching out, my husband just now found your response to our notice of dispute of the final invoice. Well after the project ended. It's really too little too late, unfortunately. Leadership was absent through this entire ordeal on every level. A refund and "We're terribly sorry" is indeed the only right answer here. ---------------- Update as of 2/24/2025: No surprise here - Justin and his team still haven't issued the refund they promised. Instead of taking responsibility, their response to this review was to try and bury it by creating a fake 5-star rating the very next day. Rather than making things right, they're focused on damage control. This speaks volumes about how they operate. If the owner can't own up to mistakes and do right by customers, what does that say about the integrity of the business? Think twice before trusting them with your money.

    DO NOT get Control4. We moved into a house that already had it and were told this company, who had…read moreset it up for the original owner, would transfer whatever was necessary over to us in a "welcome to your new home" appointment. Well, that appointment somehow grew into 3, took months, and cost $1000 for something that will never be used again. Appointments kept getting "scheduled incorrectly," taking way longer than was estimated, and then we got slapped with a bill way higher than was originally estimated. I really wish I had known something about Control4 because it's a dealer locked scam of a system, and in 2026, it's completely obsolete. Anything Control4 can do can be done by yourself using Home Assistant or other smart home systems, but you cannot do anything with Control4 without calling your dealer and paying money, even for the simplest things like adding a new device. I so dearly wish I never got involved with any of this at all.

    Sundog Home Systems - 65" picture art TV with B&O beoscape custom design left center and right front speakers

    Sundog Home Systems

    (21 reviews)

    I moved into a new home that was built in 1994. It didnt have any modern tech inside of it. I…read morecalled many places to help with the following: -Wiring the entire house with Cat6 -Adding coax and power outlets to wall mount in various places -Running fiber optic through my house to an epicenter -Installing ceiling speakers -Outdoor rock speakers -Setup and dial everything in -And more! I called many places. Either A - they told me the wiring i needed simply could not be done. Go wireless. Or B, they would cut up tons of drywall, wanted to sell me 10's of thousands dollars of equipment and labor. Neither scenario worked for me. Then I met Scoob at Sundog. He was a down to earth honest guy. -He was able to wire everything that others said was impossible. -He was able to fish wire to places without the need to cut any drywall. -He was able to work with my EXISTING equipment and the way I wanted to set things up without some crazy upsell of a Control 4 system. -He gave honest feedback and recommendations and helped dial in my entire system. Everything works great and they did a great job. Fantastic customer service, fantastic response. I called them back to run all the fiber optic stuff. I've recommended them to friends for video surveillance, for fixing other people's bad jobs, and more. Everyone has been pleased. It's extremely hard to find someone with this knowledge, customer service, and the ability to do small jobs to humongous jobs. He does the entire gamut and is a master of his trade.

    Needed a TV mounted and a Sonos sound bar installed and Scot (Scoob) with Sundog did it all. His…read moretimely communication and responsive service were simply great. He is very knowledgeable and completed the project quickly... at a very competitive price. Highly recommend Sundog! Give them a call.

    AV Doctors - hometheatreinstallation - Updated May 2026

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