I reached out to Connected based on the quality of their reviews. I was having a problem with music…read moreplaying on our outdoor speakers. Matt was very flexible with his schedule and was able to diagnose the problem within a few minutes. He provided a good recommendation for a solution and was able to come and make the repair within a few days. He was extremely courteous, was very organized and completed the installation and repair quickly. Our system is working great for a fraction of what I thought it was going to cost. I'd highly recommend Matt and his service.

Matt came right away & knew what the problem was, did a great job!…read moreTY Matt! Barbra Gradozzi

The installation with them went smoothly I was very happy. However, the post-support experience…read morewas a different story. I emailed and called them multiple times, but I never received a response. Later, I discovered that the phone number in my Control4 to contact them was incorrect, but the email address I used was correct so that is on them. After a month of waiting, I finally reached someone via phone and asked for some programming changes. A few days later I noticed that some of my requests had been completed but not the rest. I had to chase them down to thank them for doing while inquiring when I could expect the rest. What's most frustrating about this whole process is all but one of my emails went unanswered and they responded to me as if I was just saying Hello. A few days ago, I finally spoke with an Ethan was friendly and promised to be my liaison. However, my request to have programming done for my Control4 to include my Marantz receiver has not progressed at all and there has been no communication. I would not have a problem if it took them 30 days to complete the issue, but the lack of communication is appalling. It's been a horrible experience. I happen to own a complimentary business to theirs and unfortunately would not be able to recommend them.

We hired Bob and his team to complete a full control 4 system at our home, wire and install a fully…read moreintegrated theater system, outdoor/indoor speakers, security cameras, automated blinds, and installation of new tvs in virtually every room. His team was not the cheapest but you pay for what you get. I owned and operated an electrical company in Washington state that was very large and i had certain standards. I wasn't sure what the expectations would be down in Arizona. From day one Bob was never pushy, he offered suggestions and ultimately completed our project on time and as promised. A job this size always comes with drywall damage and I knew that going into it. But it was very minor and at the end of the project you literally cannot notice any repairs. This company definitely knows high end home service for sure. Upon completion, the programming team came out to politely show my wife and I how the system worked from our phones, tablets, and more. Not once did our questions get overlooked the team took the time to log us into everything and I couldn't be more happy with the end result. Once we had more time to understand the system we added even more light switches to the program. If you have a large home and want the extra wow factor, and convenience of full automation of would say look no further than this group of professional, patient people.

Had a small issue with TV surround sound not connecting , Shahrooz arrived at the appointed time,…read morediagnosed the issue and fixed the problem quickly. I will definitely call him in the future for any TV/Remote/WiFi issues.

Shahrooz is the ultimate professional who has everything that you want in someone who is working in…read moreyour home. Water got into the box which held our security and internet equipment. After waiting a week for the company who did the original installation to call me back I went to Yelp and found Digital Solutionz. It was the best thing that could have happened. Shahrooz immediately scheduled an appointment, arrived when he said he would, and gave me his recommendations on what needed to be done. It wasn't wnat I had in mind, but I went with his superior knowledge and experience and am very happy I did so. His level of professionalism and knowledge are, sadly, difficult to find these days. Thank you to him and to Yelp for connecting us.

Jeff had a guy asp , knew his job fixing my 3 Samsung tvs. Can't say enough about Martin. Jeff 's…read moreCo is fantastic! Coming back on the next project. Barbra & Ron Gradozzi

Jeff met with me this week to address my audio visual system needs and I was very impressed with…read morehis knowledge and expertise. He was on time, efficient and extremely honest and fair. Everything you want from a service company and yet far to many fall short. Not Jeff and his company. Highly recommend!

I can't say enough about the quality, responsiveness and overall customer service we've…read moreexperienced! Highly recommend!

I purchased 2 new large OLED televisions, mounts, and a sound system I needed installed and old…read morelegacy equipment carried away ,and selected Audio Envision to do the work. They responded immediately to my quote request and asked a lot of questions on the type of build I needed. They sent a detailed quote which seemed fair. They sent out 2 really good technicians in Jeff and Jeff & Horacio who were very detail oriented and spent time measuring and making sure everything was lined up and configured properlyl. They even brought along a vacuum cleaner to suck out the dust created when they were cutting into the drywall. Definitely a good experience overall and I'd use them again for any media room buildout needs.

We were moving to a new house and needed our televisions moved. We had purchased our systems…read morethrough Jerry's. They came out to our new location for site visit. They made some recommendations that would enhance the installation. They came on the day of the move and got everything disassembled and ready for the movers. The next day they came to our new house and installed our equipment. They do great work and take the time and care to make sure it is to the customer's satisfaction. If you are looking to get audio or video equipment or components, these are the people to call. They take great care before, during and after to make sure the customer is satisfied. Many thanks, we appreciate the work you do!

We specifically requested a TV mount that could be adjusted up and down. Instead, the installers…read morearrived with only a fixed mount and installed the TV extremely high on the wall. The result is uncomfortable to watch and not what we asked for. It's very disappointing to have paid $430 for a job that didn't follow our request and now has to be redone by another company. Disappointing

Nick came out a couple months after I moved into a house that had a home system. He was able to…read moretalk me through what would need to be done and how long it would take. He then provided a quote a couple days later. I had to hold on the upgrade but fast forward a year or so when I reached out he was great! He sent me an updated quote and once I approved he made sure to put me in contact with scheduling. Scott and Paul came out to do the install this week and were so wonderful! They knew what they were doing, explained a lot of aspects to me and made sure I didn't have questions before they left after being here for two days. Scott also made sure to provide steps that we would go through when I upgrade my internet soon. Any recommend this company more! They were absolutely wonderful to work with!

The guys were outstanding. My home theater sounds great and everything looks neat. I couldn't be…read morehappier.

I moved into a new home that was built in 1994. It didnt have any modern tech inside of it. I…read morecalled many places to help with the following: -Wiring the entire house with Cat6 -Adding coax and power outlets to wall mount in various places -Running fiber optic through my house to an epicenter -Installing ceiling speakers -Outdoor rock speakers -Setup and dial everything in -And more! I called many places. Either A - they told me the wiring i needed simply could not be done. Go wireless. Or B, they would cut up tons of drywall, wanted to sell me 10's of thousands dollars of equipment and labor. Neither scenario worked for me. Then I met Scoob at Sundog. He was a down to earth honest guy. -He was able to wire everything that others said was impossible. -He was able to fish wire to places without the need to cut any drywall. -He was able to work with my EXISTING equipment and the way I wanted to set things up without some crazy upsell of a Control 4 system. -He gave honest feedback and recommendations and helped dial in my entire system. Everything works great and they did a great job. Fantastic customer service, fantastic response. I called them back to run all the fiber optic stuff. I've recommended them to friends for video surveillance, for fixing other people's bad jobs, and more. Everyone has been pleased. It's extremely hard to find someone with this knowledge, customer service, and the ability to do small jobs to humongous jobs. He does the entire gamut and is a master of his trade.

Needed a TV mounted and a Sonos sound bar installed and Scot (Scoob) with Sundog did it all. His…read moretimely communication and responsive service were simply great. He is very knowledgeable and completed the project quickly... at a very competitive price. Highly recommend Sundog! Give them a call.