I just recently moved out of the Marquis building. But I…read morereally enjoyed my time there. And I adored my unit. It's an older building so it definitely has its quirks, but the units are really cute. Loved all the built ins and character that my unit had. And compared to most other building in the heart of hillcrest the rent was great. The walkability is hard to beat, you are minutes away from tons of restaurants, bars and the hillcrest nightlife. Skye and Justin take great care of the building and are always working to make sure everything is operating as smooth as possible. And great about addressing any concerns you may have. I would definitely recommend the Marquis to someone looking to make hillcrest their new home.

So, in August 2009, after almost 4 years in Little Italy, my bestie and I moved into one of the two…read morePenthouse units at the Marquis Historic Lofts in Hillcrest. The 'hard sale' wasn't actually hard at all - the place was beautiful & sold itself: the entire building had been completely refurbed and refreshed, penthouse was large (1,500+ sq ft), 2 ginormous bedrooms, 2 full bathrooms, high ceilings, hardwood floors, massive private rooftop patio, formal dining room, 2 fireplaces, upgraded fixtures and views to die for. Score, right. Wait...it gets better. The hard sell came replete with 'amenities': 24-hour business center, free building-wide WiFi, card-operated laundry facilities, a workout room, Yoga studio, gated private parking, talk of resident social events and all the charm & bragging rights associated with living in a 'San Diego historic landmark." We signed the day we saw it. $2,700/mo to us was a steal for what we were suppose to be getting in 'lifestyle' and 'location.' Well, don't get swept up in this dream-like diary just yet. The lifestyle sold to us at the Marquis in August 2009 has quickly turned into a nightmare of astronomical proportions. And, as previous posters have attested, the brunt of the fault can be placed on the building management's shoulders: Starpoint Properties. I'll give you a quick synop of the not so great: no rods in the closets to hang clothes, no 'working' fireplace (they're just for show,) no weather stripping in the windows, no shelves in the kitchen cabinets (not one,) broken bathroom window, no working telephone jacks in the unit, no heat source in the living space (trust it gets cold 5 stories up mid winter,) electric wall heaters in the bedrooms - requiring the installation of special high-voltage outlets to operate - causing utility bills to skyrocket, a chronically defunct elevator that provides the only interior access to the basement storage/laundry room/trash/gym, NO free building-wide WiFi, NO card operated laundry facilities, business center that closes at 5PM, a constantly absent manager and mounting frustrations about little fixes that take FOR-EV-ER to complete...and that's just the little stuff I can remember. To be fair, some things have been handled, albeit on the cheap and on the mgmt's own timetable. We can hang clothes now, windows are draftless and we have a telephone jack. But, to give you a sense of what we're dealing with here - before I get to the big Marquis fail - I'll give you a number. Six. Yes, 6. That's how many months it took to get the broken bathroom window replaced. Just sayin'. So, in December 2009, the first of the major winter rainstorms barraged San Diego. Up in la Penthouse de Marquis, mgmt apparently thought we were ducks. The roof leaked water...falls, not drips. The leak completely saturated the entire southern wall of our unit, gushing from the ceiling like Niagra. A river of water traveled throughout the dining room and one bedroom. The walls: shot. Why? Well, not only did the water gush over them, it gushed behind them...through all the nooks, cranies and cracks of their cement and plaster make-up. Doesn't take a rocket scientist to know this can't be good. Marquis mgmt attempted a quick-fix solution to the roof leak. But, since the moisture problem in the walls was never adequately addressed, Black Mold set in. When I brought this to their attention, they came to 'assess' the interior situation and concluded that they'd have to tear out the walls, and replace them. Uh, ya. So, after a milieu of fawk-ups, slack workers passing time, tear down dust & debris, bleach treatments, more rain and leaks, carpet dryers, dehumidifiers, Black Mold, mounting tensions over our living situation (for 3 FRACKING MONTHS) and one mgmt company that has quickly become a four letter word out the mouths of tenants - including our neighbors in the other penthouse who are experiencing the exact same problem - we come to today, March 29. The issue: still not fixed! We live in a construction zone of taped-off, plastic draped, torn out walls, and one quasi-completed wall that must now be torn out, again, due to improper leak repair. After three months living like this and countless back and forth emails with mgmt and mgmt's mgmt, we reached our breaking point. We refuse to pay $2,700/mo to live in this mess with seemingly no view to the finish line. Happiness ensued when we reached an agreement on February's rent which they agreed to waive (damn straight.) But now, it's the end of March, and still NOTHING has been done to fix our unit. WTF. To ad insult to injury, we've been served with a three day pay or quit notice for March...with the caveat that they'll concede 10 percent of rent for our "troubles." Um, no. Sorry. Time to go. And, that's exactly what we're doing. Some advice to prospective residents, be weary. They'll try to sell you a Ferrari, but what you're getting is a Fiat, and I don't mean just the building. #fail

We're coming up on 2 years at Strata. It's a great building and the staff is top notch. We've…read moreenjoyed our time here. I would definitely live here again. Awesome stuff! * Building is well built. I never hear my neighbors. Layouts are really smart, and the finishes are good (not crazy about the color scheme myself). Staff is great! * Fun area with lots to do Stuff I wish I knew ahead of time * East side of building is loud. Lots of fools revving engines going down tenth ave. I was on the 9th floor and lots of dirt found its way to my balconies. I had to clean them frequently. Minor stuff * Sidewalks can smell sometimes from pets relieving themselves. The building occasionally cleans up but they should double the effort. * Lots of homeless east of 10th. Not one or two or three, lots. Can be a bummer sometimes. * Smoke will travel through the vents. It seemed the worst in the kitchen. If your neighbors is smoking weed you will smell it. Building is smoke free so just tell security that someone below you is smoking and they will handle it.

I've lived in this building for two years, and the experience has been nothing short of frustrating…read moredue to constant harassment and unfair treatment by management. Throughout my lease, the leasing office has repeatedly accused me of marijuana use in my unit with absolutely no evidence. I've never been issued a lease violation, no neighbors have come forward with any direct complaints, and no one has ever found anything in my unit. Still, they continue to make baseless assumptions and treat me like a problem instead of a resident. What makes it worse is the complete lack of fairness and consistency. As my lease is coming to an end, the same management team that has spent the last two years harassing me is now reaching out to ask me to renew my lease yet they refuse to allow me to transfer to a different available unit in the building. I was told that if I want a different apartment, I would have to move out entirely and reapply like a brand-new tenant. No flexibility, no appreciation for being a two-year resident. Just a cold "no" with zero willingness to work with me. That makes no sense, especially after fulfilling my lease and paying rent on time for two years. This kind of treatment feels incredibly unfair and discriminatory. The management's behavior shows they don't care about long-term tenants, only control and convenience for themselves. The apartments themselves might be decent, but the way the leasing office treats people especially long-term tenants is unacceptable. I hope a supervisor or someone higher up sees this and reaches out to help fix this situation. I should be able to transfer to an available unit without being forced out.

Think Twice Before Renting at The Summit at Point Loma My…read moreexperience was filled with billing errors, poor maintenance, and extremely poor customer service. Even after moving out on June 25, I was incorrectly charged a full month's rent for July, renters insurance, pet-related fees, and then a late fee was added on top of those incorrect charges. I had to repeatedly call and email to try to get my account corrected. One of the most frustrating aspects was dealing with the Property Manager, **Suzy Reyes**. Phone calls were never returned, concerns were not addressed, and I never felt that management genuinely cared about resolving resident issues. Communication was consistently poor throughout my tenancy. The property itself has numerous problems: * Excessive monthly water charges that seemed unreasonably high. * Residents are charged separately for pest control, yet I experienced a mouse infestation while living there. * The trash area was frequently overflowing and unsanitary. * Hallways and elevators were often dirty and poorly maintained. * The apartment windows were old, worn out, and in need of replacement. I was even charged a $75 late fee despite being enrolled in AutoPay. I had to prove that AutoPay had been set up before the charge was finally removed. Residents should not have to spend their time correcting management's billing mistakes. After I moved out, I was also charged for cleaning, painting, and carpet cleaning, even though I thoroughly cleaned the apartment before turning in my keys. I left the unit in good condition and was surprised by these additional charges. Overall, this property charges premium rent while providing substandard maintenance and customer service. My experience left me feeling that resident concerns were simply not a priority. I cannot recommend living here and would encourage prospective renters to carefully research this property before signing a lease.

It feels as if the management accepts anyone without proper screening and the quality of life for…read moreresidents suffer because of it. The hallways are constantly filled with the smell of marijuana. There are reviews from other residents that mention similar issues. I hope management takes these concerns seriously and improves their screening and community policies. Overall the lack of oversight and enforcement of basic standards has made it unpleasant.

Units looked nice, freshly painted, some things seemed out of date (shared lounge area looked…read morerustic), elevator looked not to be serviced frequently and looked dirty inside. What bothered me was being quoted at the viewings a set price, then later that day before submitting the application they raised the rent $100 after verbally confirming a different price earlier. Doesn't look good to to raise your price right after a possible future tenant expressed interest moving forward.

The worst place I have lived in San Diego. When a fire…read morehappened on the hillside about 100 yards from my kitchen window, I went over the head of the on-site management to try to get the corporate office to get rid of the homeless encampment that they knew was there for months and was the source of the fire. I even took a trip down to county records to pull maps of the property and surrounding areas to show how Sleepy Hollow corporate management was responsible for cleaning up that camp as it DIRECTLY impacted my health and safety. At first I got the run-around, then I was gaslit. It took a second letter in which I threatened to involve governmental agencies for them to do what should have been a minimum requirement according to local laws and the terms in my lease. It was an unbelievable experience from start to finish, and when they tried to make me into a "bad guy" by making stuff up about me personally (eg. claiming I laughed during a meeting when I was as serious as a heart attack), that's when I knew it was time for me to leave this dump and their amateur management behind. I could go on with non-stop plumbing issues, car break-ins and other maintenance snafus, along with the fact that no one gets all of their deposit back, but I am long gone from there and this is my final bit of closure. When they tried to shut me up during the homeless camp fire fiasco, one of the managers said to me, "Maybe the Sleepy Hollow is not the place for you." Well, they got one thing right at least. Again, it was the worst place I have ever lived in San Diego. I'm surprised I put up with it for 3 years. So glad I am gone!

We had an outstanding experience from beginning to end! As self-employed business owners, our…read moreapproval process was more complicated than a typical W-2 application, but Angelica Zavala made everything as smooth and stress-free as possible. She was absolutely amazing throughout the entire process, always responsive, always available by email, and happy to answer every question we had. We truly appreciated her professionalism, patience, and dedication. From the very first tour, we knew this community was something special, and moving in only confirmed that. The dedicated loading zone and reserved moving elevator made move-in incredibly convenient and well organized. The management team does an exceptional job maintaining the property. The apartments are high quality, and every amenity is beautifully maintained. The BBQ areas, lounge spaces, pool, fitness center, and landscaping are always clean, inviting, and enjoyable to use. The location is another huge advantage, it provides easy access to virtually every part of San Diego, making it incredibly convenient. We're truly happy to now be part of this community and highly recommend it to anyone looking for a beautiful, well-managed place to call home. Thank you again, Angelica, for making this experience such a positive one!

These people have a bizarre obsession with entering your unit, there's no sense of privacy here…read more Every couple of weeks they fabricate a new reason to enter and "inspect" your apartment. Not sure if they want interior design inspiration, or just bored. Some days they claim it's a fire alarm inspection, other days they want to inspect your balcony, the next day they'll just want to inspect for the sake of inspecting (see photo attached). Generally a very odd property management company, and I think they're at risk of losing their license based on other reviews. I've lived in many places over the years across different cities, and I've never had a landlord or property manager enter my unit more times. They might as well contribute to rent if they're going to spend this much time in our apartments. If you sign a lease, just understand they'll be entering your apartment every 2-4 weeks, sometimes for absolutely no reason! Hopefully you, your family, and pets are comfortable with this arrangement!

Poor decision making by the management. They have hired painters to paint the exterior of the…read morebuilding during Covid. They have taken a month to paint all 4 sides and in the process caused us to have our windows covered and sealed. It's also subjected us to constant noise from the cranes running (think beep, beep) from 8am-4pm every weekday. Quite possibly the dumbest arrangement during COVID when many people are working from home. It's embarrassing having to explain the egregious noise levels during my Zoom calls. This work wasn't urgent and could have waited until the 2nd half of the year. One of many examples of poor consideration for the actual tenants. I will definitely nominate the management for a Darwin Award in 2021.

I lived at 600 Front for a little over 2 years, it was my first home in San Diego. The price &…read morelocation of this building cannot be beat, and dealing with George was always a pleasure! This was the perfect apartment to get me up and running in San Diego! I was even able to sell my car after moving in because you can walk to absolutely anything you need. Highly recommend 4th floor units if available as the ceilings are taller - the unit I was in had a great sky light too that made everything feel super open.

Brandon was SO awesome! He showed us all over and spent so much time answering all of our questions…read moreand if he didn't know he found out. :)

UPDATE: After posting this review, I contacted Diega management directly and provided additional…read morecontext. Earlier on the day my vehicle was towed, we had actually been contacted by the building and specifically instructed to move the car to the guest parking and NOT the guest/future resident parking area. We immediately complied with those instructions, only for the vehicle to be towed later that same day over the permit date. I also provided photos taken the same and following day showing multiple vehicles parked without any visible permits, which only added to my concerns about inconsistent enforcement. Unfortunately, management's response felt automated and impersonal. Rather than considering the specific circumstances or how easily this could have been resolved with a courtesy call, the response focused primarily on reiterating parking rules. I understand rules exist for a reason. My issue is with how this situation was handled, the apparent inconsistency in enforcement, and the complete lack of consideration for an honest mistake that resulted in a $440 expense.

I moved in February 2026 and intentionally waited to write this review. Every new building has its…read moreups and downs, and I wanted to give the community enough time to see how management handles situations and addresses unexpected issues. Let's start with the areas that could use some improvement. The rooftop has a large TV screen for residents to enjoy, but unfortunately, it has been broken since I moved in. I've been told several times that it would be repaired, but it still hasn't been fixed. My previous building, Radian, also had an outdoor screen, and when it stopped working, it was repaired within a couple of weeks. So, I know these types of issues can be resolved relatively quickly. The second area I would like to see improved is the cleaning of the common areas. In my experience living in other luxury apartment communities, the floors and shared spaces were cleaned at least every other day. More consistent cleaning would help maintain the overall appearance and experience of the building. Aside from those two things, I really don't have any major complaints. Any other issues I've experienced have been addressed and resolved within a couple of days, which I really appreciate. Now for what makes this building truly special: the people who work here. The leasing team is always friendly, welcoming, and willing to help whenever they can. They strike the perfect balance with residents--friendly enough to make you feel like part of the community without ever being intrusive. The concierge team is also in a league of its own. Triana, in particular, has gone above and beyond for me on countless occasions. He consistently goes beyond what is expected of him, remembers my guests, and greets them as warmly as he greets me. Whenever I experience even the smallest inconvenience, he is quick to step in and help. Overall, The Lindley is an amazing place to live. While there are a couple of areas where I think improvements could be made, the exceptional staff and the sense of community truly make this place feel like home. I'm genuinely happy to call The Lindley my home.

Two stars. Calling this "luxury" feels like false advertising with a rooftop…read more Maybe if this is your first "luxury" building, you'll be impressed. Maybe if you just moved to San Diego and vinyl floors, a high floor and a polished leasing tour scream luxury to you, congratulations -- you may have found your dream home. This place feels like it was designed specifically for transplants who moved to San Diego five minutes ago and haven't figured out what they're paying for yet. Seriously, ask your neighbor if they're actually from San Diego. I'm starting to think the answer is probably no. If you're actually from here, know this market, and know what premium California rent is supposed to buy, the disappointment sets in quickly. And please, during the tour, TOUCH THINGS. The cabinets feel cheap and flimsy. The flooring isn't hardwood -- it's vinyl. Once the leasing-tour lighting wears off, you start wondering exactly which part of the apartment warranted the luxury adjective. A view and a rooftop do not magically turn cheap finishes into luxury. And concierge? An entire experience of its own. The eye rolls, dismissive attitude and general air that residents are inconveniencing the person sitting at the front desk would almost be funny if residents weren't paying thousands of dollars every month to live here. You represent the FRONT LOBBY of a supposedly luxury building. Basic professionalism isn't an optional amenity. I pay my rent. I'm not paying your salary separately. Act accordingly. And despite all that attitude, I've had packages disappear multiple times. Amazon probably thinks I'm running an organized refund operation at this point. Amazon, babe, it's not me. It's the building. Then there's the pool. I laid down to tan and ended up with actual shards of broken glass puncturing my skin. Management came outside, saw what happened and asked if I was okay. I followed up afterward by email. No response. Nothing says luxury management quite like "Are you okay?" followed by complete radio silence. And prospective residents should know that there is literally a HOTEL operating inside this supposedly luxury residential building and sharing amenities. I have no idea whether the broken glass came from a resident, hotel guest or someone else. I just know checking a pool lounger for glass before putting my body on it wasn't included in the leasing presentation. Then there are the elevators, which seem to maintain their own work-life balance. And if you enjoy sleeping, good luck with the surrounding construction. I've dealt with construction noise outside my bedroom while another building has gone up and affected my view. Obviously management doesn't control every construction project happening downtown, but it certainly adds another layer of comedy when you're already questioning exactly what you're paying a premium for. New management has done absolutely nothing to improve my opinion of this place. Communication and follow-through have been disappointing, and judging by the resident group chat, dissatisfaction with the building isn't exactly a niche hobby. Prospective residents: research Greystar yourself. Don't rely on a beautiful leasing tour, and don't rely solely on this review either. Read reviews. Read public records. Research the company. Then make your own decision. Luxury isn't an adjective you slap on a listing because the building is tall. Luxury is quality. Luxury is service. Luxury is security. Luxury is professionalism. Luxury is feeling comfortable in the home you pay a substantial amount of money for. This building charges for the word and delivers the aesthetic. If you're a transplant who just wants to say you live in a downtown San Diego "luxury high-rise," perhaps you'll be perfectly happy. If you actually know San Diego and know what genuine high-end living feels like, shop around. Save yourself the gorgeous tour and subsequent character development. Two stars. One for my apartment. One for the view I have. Concierge and management can fight over who earned neither.