Love living here ! The management staff is very helpful and friendly! The apartments are kept up…read moreand the areas are clean.

MAJOR RAT INFESTATION THROUGHOUT ENTIRE PROPERTY!!…read more The rat infestation Is evident by the many rat traps around the community. After sundown it's typical to see 2-5 scurrying across the sidewalks when you're walking around. They LOVE the bushes throughout the community. Once or twice I have seen pictures of rats getting into tenants apartments, as they posted on the apartment forum (only visible to tenants). It's likely the only thing keeping them out of my apartment is my cat. Lots of bugs (ants, spiders, mosquitos) which is fairly normal when living near hillsides. However, I personally have NOT had any issues with roaches, THANK GOD. For the most part living in this community has been okay/good. Our apartment has stayed fairly rat free except that I can hear them crawling in the walls at night and my cat cries because he smells and hears them. I have felt fairly safe in the community and have not personally experienced the break ins/theft but I highly suggest investing in cameras if you move here. Parking used to be an absolute nightmare, especially when they finally decided to build the carports that they claimed existed in the lease but never had. Parking is still bad at times. Good luck finding an unmarked spot (to use your allotted parking pass) to park in after 6pm. Usually you have to park 2-3 buildings away from your apartment after 6pm because all the close spots are taken. They are planning to build new 3 story apartments by tearing out part of the community which will very likely cause further parking issues as well as drive up rent cost. Cost of rent is OUTRAGEOUS ($2600+ for a 1 bedroom) and continuously gets hiked up each time your lease renews (despite the violations of civil codes). "In California, landlords are legally responsible for eradicating rat infestations under the implied warranty of habitability and California Health and Safety Code Sections 17920.3 and 116125. Rental units must be safe and sanitary." The complex is fairly safe but not without incident, there have been too many car break-ins, apartment break ins, and package thefts to count over the course of 3+ years (it's a semi-constant post on the apartment forum, approximately 15+ incidents) The maintenance team here really is the shining star (in my experience). They are typically very responsive and do their best to fix things in a timely manner. Nelson is amazing! All of the maintenance men who have worked within our apartment have been very respectful and accommodating. Management can be careless, at times rude, and even blame tenants for various issues. They have been helpful at times but it depends on the issue. Management is incredibly picky/choosy on who and how they enforce the community rules. Over half the community has balcony/patio shades/leafy latticing/hanging items but it's technically not allowed. Though, if management doesn't like you they will pick on you to threaten a lease violation while not enforcing it for others. Almost forgot, for the 1 bedroom apartment It came with a stacked washer and dryer but it only does a half load (not one full load) of laundry so it's significantly elongates time doing laundry. The apartment complex stupidly decided to remove the laundry rooms about a year and a half ago (despite many tenants needing and using this amenity). Apparently the tennis court was more important to keep. Best feature is probably the large bathtub/ shower. Coyotes run through this complex at night so keep your animals inside after sun down. Overall, This complex could benefit from management enforcing rules for EVERYONE, a true security team (not just parking rent-a-cops), MANY MORE parking spaces that isn't "rentable" for $80-$100/mo, and a SERIOUS exterminator for their rat problem (which they refuse to fix/throw their hands up). The complex has also started allowing residents to use their apartments as Air BNB's which is a horrible idea. It's understandable if you own a home or a condo, but in an apartment complex random people should not be allowed to come and go without a purpose (such as leasing a space). Not to mention neighbors are NOT notified if someone rents out their apartment, opening the neighbors up to whomever decides to rent the AirBNB without their permission as well.

Please put stepping stones on grass by bldg 24 Unit 354…read more When cars are parked there it is difficult to squeeze between them when carrying groceries. Thanks

thank you to leo, angel, and ronnie for the great work around this complex. fast, efficient, and…read morevery kind. anytime i had an issue it would be resolved quickly and i wouldn't have any issues whatsoever. first time renting an apartment so i was very anxious about leaving this complex and what to do and how to do it correctly. ronnie gave a throughout inspection and gave some suggestions to help the move out process. very professional, very knowledgeable and kind. all in all a good experience.

I moved here a month ago and it is the most beautiful place! Wesley helped us through whole process…read morefrom start to finish, gave us great recommendations with any issues and is so on it! He took time to listen and provided support at every turn! The property is gorgeous and well kept, staff are friendly, and everyone I've met who lives here is just so kind! What a wonderful place to live. When I go out anywhere I can't wait to be back home at this wonderful place. Our apartment is absolutely stunning as well! So spacious and modern! Everything works great and have had nothing but a purely positive wonderful experience living here and it gets better every day! The grounds and common areas are literally stunning (pool looks like out of resort). I know I've already said it but the staff are incredible! Even if it were a run down hovel (it's most definitely not) I'd be happy because they are just so nice here. Wesley is THE BEST. Moving is already so stressful and man he made every step so easy from when I visited to see apartments, to being far away packing and trying to get all the paperwork in order, to arriving here and figuring it all out! Give that man a raise, bonus, something! I'd give this place 10 stars if I could! If you are moving check here first! Might be the best decision you've ever made!

Been really enjoying living here the last few years. Been particularly impressed by the maintenance…read morecrew. Every ticket I open is resolved the same day. The office staff is also very helpful with any questions or requests that I have.

I've lived at the Aventine for two years, and I've had a great experience. I have the Tivoli model,…read morewhich is 800 sq. feet. The storage for a one-bedroom is good, and they have a washer/dryer in the unit. The complex also has a pretty sweet hot tub/pool situation. The A/C has a Nest, which can freeze you out. About actually renting here: When I first moved here, I looked all over the place for something nice at a reasonable price point. Some other apartments were at a similar price point, but they weren't as nice or were really crowded. I have a garage, but parking for visitors is not an issue b/c they really monitor it. Speaking of the garage, you can get a mid-size SUV in there with room for storage. They also have covered parking spots for residents. It's an older building, but they have been remodeling the units as they have gone along. I have one of the renovated units. I will give it to them. They have a maintenance team on-site, and whenever I've had any issues with my apartment (primarily to my doing), they are really quick to come to fix stuff. That is super important to me. I always see them working on the grounds, not just fixing stuff but doing preventative work so it doesn't become a problem later on. All the staff from leasing, maintenance, and accounting are super lovely and helpful. *Pro-Tip: In the leasing office, they have cookies and candy and run the A/C on high year-round. They have a business center that has both a Mac and a PC with free printing. In the summer, I will go hunker down and work from home at their business center.

It's the best place we've ever lived. The Aventine is really becoming home. The place is clean, the…read moreapartments are bright and beautiful. Any requests are solved by the staff simply and very quickly. The territory pleases the eye with well-groomed and diverse vegetation. Large and beautiful swimming pool, gym. The office staff deserves special attention, it would be hard to find more responsive people anywhere, it is a real dream team. We live here with great pleasure.

I have lived at Vantis for almost four years now, and you couldn't ask for a better place to call…read morehome. The maintenance staff is always prompt and attentive. Thank you to Joel, Farshid, and Luis for consistently going above and beyond. The management team also goes the extra mile. Jacob and Mellissa are always willing to take an extra moment to listen and be helpful. Our manager, Angela, is frequently seen around the property with a smile, making sure our community stays as pristine and beautiful as the day it was built. Thank you all for the hard work you do to keep our home such a great place to live.

Farshid is always a pleasure to work with! Anytime our apartment needs a repair, he responds…read morequickly and is there to help. He is consistently cheerful, professional, knowledgeable, and takes pride in his work. It's reassuring to know that whenever something needs attention, we can count on him to get it taken care of promptly and correctly. His dedication and positive attitude make living here so much easier. Thank you, Farshid, for all that you do--we truly appreciate you!

As always my food was delicious and served with precision …read more The team there knows how to make you feel special. Thanks to the family of Avila at Rancho Margarita.

Without a doubt, this is one of the worst-managed apartment communities in South Orange County. I…read morelived here from June 2025 to July 2026, and it was easily the worst apartment management experience I've ever had. If you're a responsible, hardworking person looking for a quiet place to come home to, this is certainly not it. The property is constantly filled with speeding vehicles, loud music/honking, residents yelling, domestic disputes with the Sheriff's department constantly here, and cockroaches all inside the apartment units and exterior hallways. Peace and quiet are rare. The property itself is hardly maintained. The pools are underwhelming, the spa is rarely heated, and the appliances are severely outdated. The washer and dryer were especially terrible. Even small loads routinely took hours to dry. Parking enforcement is nonexistent, with broken down and abandoned vehicles sitting untouched for months despite their nonstop emails warning their residents about the "parking rules," yet conducting zero enforcement. The package room is consistently cluttered with boxes scattered across the floor, and the gym is little more than a treadmill and a small set of free weights. Considering what is paid for the rent and advertised amenities, the value simply isn't there. The biggest problem, however, is the management staff, specifically Assistant Community Manager Racquelle Orozco. She was consistently the most rude, unprofessional, and condescending leasing employee I've ever dealt with. Whether the issue involved pest control/cockroaches in the apartment units, rent, or my move-out process, every interaction was hostile and beyond impressions dealing with her. She repeatedly spoke to me in a disrespectful and aggressive tone, both over the phone and in person. During my move-out appointment, her attitude was completely unacceptable, and on more than one occasion I ended phone conversations because of the way she spoke to me. My experience with Racquelle was not an isolated incident. There are numerous reviews from other residents describing similar interactions, including those additional reviews hidden under Yelp's "Not Recommended" section at the bottom of Avila's Yelp page (take a look for yourself). Numerous neighbors I've spoken to in my building have explained the same horrible interactions with Racquelle. Management should really consider take those complaints seriously instead of ignoring them. I certainly looked forward to moving out of Avila. If you're considering living here, I'd strongly recommend looking elsewhere for alternative arrangements. There are far better-managed apartment communities in the area that treat residents with the professionalism and respect they deserve, not to mention, much higher quality and standards.

The best location esthetically, inspiring, and excellent staff on location. Britney, Ceci, and Ana,…read morenothing but the best staff

This is by far one of the worst places I have ever lived. The parking situation is absolutely…read moreterrible, and the towing is ridiculous. Having your car towed and then being forced to pay $430 just to get it back is outrageous. Residents should not have to constantly worry about where they park or whether their car will be gone when they wake up. The parking policies and towing practices here seriously need to be reviewed. I would not recommend living here based on my experience. Do not move here you'll get towed at least 3 times , they always have road work being done so they block out the parking and you have to find parking down the street it's ridiculous. They don't care whether you have a permit parking or registered cars they will still tow you. - NO warning at all Or one time courtesy , you only get 1 parking assigned to you. Not only that but maintenance team is allowed to park here and there entire family without getting towed in any empty vacant spots

Ryan at Los Alisos deserves a huge shout and a raise and promotion!…read more He was extremely helpful, patient and considerate throughout my entire move in process! I recommend moving to this community to anyone solely based on my excellent experience with Ryan! Thank you for all you do!

Amazing, Arlando made it happen. Appreciate his hard work and consistency. Amazing experience!…read moreArlando truly made it happen for us. I really appreciate all of his hard work, patience, communication, and consistency throughout the entire process. He stayed on top of everything and worked hard to help my mother get into the apartment. Thank you, Arlando, for going above and beyond. Your dedication did not go unnoticed, and we are very grateful!"