The dental group accepts DMO insurance to get business and then inaccurately represented a…read moretreatment not covered by the DMO insurance to boost their billing. The client, who has no dental training, ultimately has to decide whether to accept the treatment. After speaking to the DMO insurance company about the treatment I was informed by the DMO that I was misled about the purpose of the treatment. I tried to negotiate with the staff and office manager to get the cost of the treatment back. The office manager took my call and told me that I approved the charge at time of service. This is true. I did approve a misrepresented treatment and its charge. I was also told she would talk to the owner dentist about my claim. This never happened. Then, by email, I asked to talk to the owner dentist and I even offered to pay part of the charge as a compromise. The office manager never responded to me on two separate email attempts. I consider these business practices unscrupulous and poor customer service overall. Ghosting customers may be the social trend, but it's very poor customer service! Fulshear Modern Dentistry seems to overlooking all the choices their customers have for dental care in the area. The situation/charge above was in dispute with my credit card company initiated by me. This dispute was unanswered by the office manager. However, my bill is paid in full even though I was unable to work something out with the office manager due to her lack of response.

Worst experience EVER. Had my teeth cleaned of which they said they could only do one side at a…read moretime so I had to come back another time for the other side! Also told me I needed a deep cleaning in the back on 2 teeth. It's been 2 weeks and I still cannot chew on that side and it's super sensitive to cold. The other day I went back for a filling. The dentist drilled my tooth for literally an hour and a half (I chose no Novocain)! While performing the filling she was very rough and said well you wouldn't feel it if you had the Novocaine. It was as if she trying to break me down and submit to the novocaine. It was beyond ridiculous! I have never had a dentist treat me that way. The side of mouth has an open sore and oozing where her equipment and hands pulled on the side of mouth. I also have sores on my lips from having the metal equipment against my lips for so long. I finally had to tell her stop and that I was done! She walked me the front and did not say a word! Very inexperienced & unprofessional. If u want to go to the most amazing dentist in Fulshear go to Dr. Lathrop. My insurance changed so I can no longer go there after 8years

Great staff and great care. I have taken my three children to this place for many years. A great…read moreplace for family dental care. Professional, prompt, and compassionate.

Was disappointed with their care management. Had a bad experience with the initial deep cleaning…read more Rescheduled but asked for just a standard cleaning. Was informed that once diagnosed for deep cleaning, unable to shift to the regular cleaning. Not often I will just walk out, but did that day.

In my experiences in my life, I have found that a really good. Dr has a wonderful staff at the…read morefront and assisting him and that's what this doctor has so I knew it would be a very great experience for me and it was!

Staff is outstanding . You can tell these are individuals that love their job, I have a disability…read moreand they made every effort to accommodate my mobility impairment. They really went above and beyond . And to add to the wonderful service, they are the friendliest, most positive people. The doctor was so patin with me ane really helped me because I had a lot of anxiety. He would tell me step by step what he was going to do. And I'm really satisfied. My smile is brighter and the cost was affordable with my insurance . I never want to go with anyone else.

No dental practice will ever match how much I loved the team at Lathrop dental…read more Let me be perfectly clear, Dr Rob is a total bro and he's fine. I never had any issues like cavitaties and my visits were always preventative in nature. So why is Lathrop so special? it's the staff in both the front office and hygienists that make each stop positive, calm, and sincere. Whether you're calling over the phone or speaking to the staff in person - you're their priority. The hygenists have a light touch, are sociable without being annoying, and thorough. You never need to request a certain hygienist because they're all very capable and on par with another. I recently moved states and the team cooperated beyond belief with my new dentist to provide current x-rays and even followed up to make sure they arrived. The administrator in the new office actually told me she had never experienced that sort of professionalism. I'm sitting at the new dentists office right now. All I can think about is how the staff at Lathrop is hands down the best and I'll never have a dental team that meets their standard...ever No comment on the dentists except they need to give everyone a raise asap

I've been going here for the last few years never had a problem till today I was trying to get my…read moreteeth clean and they were trying to tell me that I had to take x-rays and I said I don't need x-rays. I don't have any problems I've already had my wisdom teeth out. So they told me that I couldn't get my teeth cleaned because I'm not doing the x-rays so my understanding is they want to do x-rays to get more money out of me because let's say they did find something wrong with something on the x-rays they would still have to have my permission to proceed to go forward to whatever they found. So if I told them no, I don't wanna do anything whatever they found they would say OK and they would clean my teeth so there's really no point on taking the x-rays if I don't proceeded to go forward with whatever they would find and don't forget I don't have any problems so why are you forcing me to do x-rays because they need or want more money. It's sad because they always have excuse saying all they don't wanna lose their license or blah, blah blah, even though the contracted paperwork at the beginning that we signed saying that we can't do anything, even if they broke a tool in our mouth. It's just bothers me that these corporations use these tactics to manipulate us into spending more money in reality it doesn't benefit us. And it's sad because I love this place but once you start adding more stuff just to get money out of my pockets when I've been going here for probably 5-6 years and never had a issue. they need to listen to their clients and their patients more than whatever they're trying to push on us, because at the end of the day we were the ones that pay their bills. Like come on man at the end the day we're calling you paying you to tell you what we need we're not paying you to tell us what we need because trust me if I had some type of problem in my jaw, I would definitely recommend getting an x-ray but I do not have any problems. And just to throw this out there I don't have insurance, so those 5-6 years that I've been coming here I've paid up front so they actually get my money the day of unlike you guys that use insurance so when you use insurance they don't get their money for about at least 2 to 4 weeks so for somebody like me that pays the day of they actually get their money that day

Great front desk helpful staff.They referred me to get a root canal.Dr. was helpful in explaining…read morewhat needed to be done on a later date.Will be back for my other dental needs.

Dr. J and his staff are absolutely the best! Incredibly attentive, good rapport, and most…read moreimportantly great skills! They truly care about not only my teeth but my entire well-being as they treat the patient as a whole. I couldn't have asked for a better dentist and I'm so thankful that he's practicing here in town!

I was able to stop by same day appointment because I felt like I needed a second opinion and the is…read moreoffice took care of me! The staff was great and took care of what I needed, no fluff. I'm a happy customer!

My first visit on 2026 , always the staff are super friendly and professional…read more Thank you to Doctor MIMI TRAN , she the best. Best regards Roberto Militello.

Hygiene and good teeth is always a priority in our family…read more We had such a great experience at South Peek Dental Care! We went in for a routine cleaning and was honestly so impressed from start to finish. Vanessa, my dental hygienist, was absolutely wonderful. She was gentle, thorough, and made sure I was comfortable the entire time. She explained everything she was doing and gave helpful tips without ever making me feel rushed. You can tell she really cares about her patients. Dr. Nguyen was equally amazing, professional, friendly, and very knowledgeable. He took the time to get to know you personally and made us feel even more confident about our smiles. :) The office itself is beautiful and modern, with the most up-to-date technology. Everything felt clean, efficient, and well organized. The entire team made the visit smooth and stress-free. Highly recommend South Peek Dental Care if you're looking for a dentist who combines top-notch care with a welcoming, modern environment!

Staff is always friendly and welcoming. They do everything they can to keep the visit pain free and…read moreaffordable. They work with my difficult schedule and provide amazing care.

Great location with friendly staff. Did not have to wait for…read morean appointment and brought back quickly. Modern equipment & able to watch tv while getting cleaning and filling. Took my mom, age 93 and was very caring and gentle. Highly recommend.

Looked up the reviews from Yelp and from my insurance's website and the reviews are good. Dr Su and…read moreher staff were professionally and friendly toward me. The main staff was thorough in explaining the benefits of my insurance policy. Before and throughout my cleaning procedure, questions were asked to ensure a proper treatment. Thank you.

Very pleased with Dr. Miller's work. The staff are friendly and easy to work with. Office is…read morebeautiful with lots of amenities while you wait.

Rave review for Miller Dental near the 1093 entrance of CCR! My oldest has bonded front teeth…read morethanks to a summer camp game gone wrong a few years ago. Unfortunately, the bonding breaks easily and last night at dinner his front tooth bonding broke once again! Our usual dentist (who we still love!) is out of town until Monday so I called several local dentists first thing this morning and Miller Dental offered to stay after hours tonight to repair the tooth! My husband took our son and said it was a great experience from start to finish and that the office is stunning too! He was very impressed with their compassion and professionalism! And our son is super happy with his new tooth that they made extra thick so hopefully we won't have another break anytime soon!

Very weird business. Whatever they advertise on the website as being able to provide will not be…read moreconfirmed by the receptionist. It's seems the receptionist is out of touch with what the offices does or provides. Furthermore without even confirming if biomemtic treatment is available or not a "consultation" fee of $799 is asked upfront to book an appointment. This is without acknowledging whether I'm a candidate or not. Without knowing the full price of treatment. Without even confirming the service is available from the dentist. Odd business practices abd alarming upfront fees. No thanks.

UPDATED: The office reached out the same day and was able to explain and remedy my situation, so…read morewhile I am still overall sad about what got us here, I have to give a huge shout out to the practice lead and Dr. Katie To for correcting the experience and making it right. They do seem to stand by caring for their patients completely, and it seems like my experience was simply an anomaly. -------------------- I truly wanted to have a positive experience with this practice, but unfortunately, I've had several disappointing interactions that I feel are important to share--both as a fair warning to others and in hopes that the practice may be open to resolving the concerns. 1. Lack of transparency and follow-up on payment information -- I've requested copies of the payment forms I signed eight times (once in person, multiple times by email, phone, and voicemail). Despite this, I've still not received any documentation or clear communication around fees--for orthodontic and dental work. 2. Delayed and dismissive handling of records -- After my initial visit with Dr. To, I waited nearly two weeks for answers to my follow up questions, and then decided to request my dental records so I could transition to a new provider. When I followed up today, I was asked to "be patient and wait a few weeks." This felt dismissive, especially given I am in pain and actively seeking timely care. Given the premium pricing and the promise of a holistic, patient-centered approach, I expected a higher level of service, compassion, and professionalism. Instead, I left feeling disregarded, disappointed, and disheartened. If the practice is open to making this right, I would be willing to discuss further. In the meantime, I hope this helps others make informed decisions about their care.