Dr. G and the ladies of KCC are an awesome team. Two of my kiddos I brought to them and gave them…read morethat perfect smile. Thank you very much for all you do and to all who reads this, for your Orthodontic needs, this is the team you would want to give you that perfect smile most especially your kids. Kudos to the team.

Staff and doctors are great. They treat you kindly, not just like a number. Very flexible with…read morescheduling Highly recommended

Both my son Austin, and daughter Sidney, have been coming here and we couldn't be any happier with…read morethe outcome of their teeth. The staff is great and the facility is equally the same. For me, I get free coffee and get to play REAL video games while I wait. So certainly thumbs up for this business.

Nice and five star service, very professional and friendly. Learned more information about my…read morecondition, definitely recommend

I love that it is very clean, I also love that they have rewards for each visit, and especially…read morelove staff!!They are super professional!

I have used Katy Orthodontics with both my daughters. The every one from the front office, the…read moreladies fitting the braces to Dr Duttia are fantastic. You can not help but love them all. Bring your children to Katy Orthodontist, and join the morning club for that discount. You will be happy you did.

Dr. Meza and his assistant Claudia are very professional, knowledgeable, and patient. the quality…read moreof care is outstanding and I recommend them highly. It's my second visit for a second crown done on the spot within 3 hours max. I drive in from South Texas to get the best quality dental care.

I relied on Heritage for my dental care, however, they seem to prioritize profit over patient…read morewell-being. Following a routine cleaning, I experienced severe pain within a short period and sought immediate attention. A simple cleaning procedure could have resolved the issue in a matter of minutes. Nevertheless, they insisted on performing a costly deep cleaning on a specific tooth or gum area. Despite the estimated cost being $75, they took advantage of the situation and charged me $193, citing that my insurance did not cover the procedure. This experience is regrettable. I have decided to terminate my association with them and advise others to thoroughly explore alternative options before seeking treatment there. For instance, they proposed a fee of $450 for teeth whitening, a service available at numerous other facilities for under $200. Exercise caution and make informed choices, everyone

Great service and a welcoming, professional staff. My child…read morehad a positive experience. The staff was kind, patient, and professional. They explained the treatment clearly and made us feel comfortable throughout the visit.

Quality, Care, Service beyond expectations of most Dentist these days! Prices are absolutely…read morereasonable! No waiting, and get this, he will take you right away if you have an emergency, working thru his lunch so he can help you. Yes very good guy!

Simply the best. Dr. Brock and his staff are kind, upbeat and friendly. Can't recommend Dr. Brock…read moreenough.

Our regular 6 month check up with the dentist revealed that my daughter would either need braces or…read morewe would be risking the loss of two of her adult teeth in the front. We were referred to Dr. Brock by our dentist and couldn't be happier! We had pictures taken that revealed the crowding with her teeth. We were given options that would beat suit her in the long term and opted for Phase I and Phase II. Admittedly, I was nervous because I did not know what to expect but the process was a breeze and the best part was how thorough and patient they were. We received a list of things to do and what not to do and asked a number of questions. My daughter did great throughout the process

Dr. Medina is an amazing orthodontist that does a meticulous job of carefully accessing what needs…read moreto be done for the best results. My twins recently had their braces installed and everything went seamlessly. The doctor is kind, knowledgeable, and has a friendly manner that resonates well with kids. The front office is welcoming and the staff were all very pleasant!

Pros: The staff is always polite and professional. The office is very inviting. I also love that…read moreDr. Medina gives back to the community...she is very involved! Cons: Their office hours do not accommodate the working professional. Initially I was told that Dr. Medina had one late day a month. However this hasn't been extended to me. My daughter has to have her device tightened every 3-4 weeks, unfortunately I'm a teacher and I can NOT take off 1/2 a day every 3-4 weeks. Oh well, I have to come every 2-3 months...had I known this, I may have chosen a different orthodontist. Today Dr. Medina asked me if a family member could bring her to her appointments, unfortunately all of my family is out of state...then she said maybe you can get a neighbor to help you out. I thought it was nice of her to help me think of ways to get my daughter to her appointment.

When you are a younger looking adult, people tend to treat you like a kid and there is not the same…read morelevel of respect given to someone they perceive as a "real" adult. I am 20 years old and a paying customer. This is coming out of my own pocket, not my parents'. Despite that, I was spoken to in a condescending way and over explained something as simple as making a payment, which felt unnecessary and disrespectful. Regarding my aligners, I was unhappy with the initial results and paid an additional $310 to receive more sets. I was given seven aligners and told that was all my teeth needed to be straight. After completing the seventh set, one of my teeth still had a visible gap. I am now being asked to pay another $310, when this could have been avoided if the correct number of aligners had been provided from the beginning. Overall, the professionalism has been disappointing. Staff are warm and patient with children and older adults, yet blunt and dismissive toward me. It feels as though I am brushed aside rather than treated as a paying adult patient. On top of this, appointment wait times are excessive. It is common to wait 15 to 30 minutes past a scheduled appointment time, even when arriving on time. I'm also having to wait over 15 minutes just to make a simple payment of 10 dollars. this should've been something that took 5 minutes.

I don't usually leave comments or reviews, but I have had nothing and I have nothing but good…read morethings great things to say from the staff to the procedure. Everything has been great. I have recommended anyone interested in getting braces to come here as I have been here for about a year now and again I love it very pleased, as my teeth were very messed up and they are doing their best to bring them as close to perfect as possible. I appreciate all of the staff from top to bottom. Thank You

Very weird business. Whatever they advertise on the website as being able to provide will not be…read moreconfirmed by the receptionist. It's seems the receptionist is out of touch with what the offices does or provides. Furthermore without even confirming if biomemtic treatment is available or not a "consultation" fee of $799 is asked upfront to book an appointment. This is without acknowledging whether I'm a candidate or not. Without knowing the full price of treatment. Without even confirming the service is available from the dentist. Odd business practices abd alarming upfront fees. No thanks.

UPDATED: The office reached out the same day and was able to explain and remedy my situation, so…read morewhile I am still overall sad about what got us here, I have to give a huge shout out to the practice lead and Dr. Katie To for correcting the experience and making it right. They do seem to stand by caring for their patients completely, and it seems like my experience was simply an anomaly. -------------------- I truly wanted to have a positive experience with this practice, but unfortunately, I've had several disappointing interactions that I feel are important to share--both as a fair warning to others and in hopes that the practice may be open to resolving the concerns. 1. Lack of transparency and follow-up on payment information -- I've requested copies of the payment forms I signed eight times (once in person, multiple times by email, phone, and voicemail). Despite this, I've still not received any documentation or clear communication around fees--for orthodontic and dental work. 2. Delayed and dismissive handling of records -- After my initial visit with Dr. To, I waited nearly two weeks for answers to my follow up questions, and then decided to request my dental records so I could transition to a new provider. When I followed up today, I was asked to "be patient and wait a few weeks." This felt dismissive, especially given I am in pain and actively seeking timely care. Given the premium pricing and the promise of a holistic, patient-centered approach, I expected a higher level of service, compassion, and professionalism. Instead, I left feeling disregarded, disappointed, and disheartened. If the practice is open to making this right, I would be willing to discuss further. In the meantime, I hope this helps others make informed decisions about their care.