Amazing dentist who cares about his customers. I respect how he treats his customers and ensures…read morethey have quality experiences. The front desk is amazing and made me super welcomed. Also the quality of care is amazing. Overall I would have to recommend niwot dental to all as you cannot possibly have a bad experience.

I just recently changed dental offices to follow my hygienist Dallas. She is absolutely amazing…read more the drive is a little far from where I live, but the office people and Dallas make it more than worth it! great experience from the second you walk in to the second you walk out.

I began going to Dr Mertz about 18 months ago after my dentist at the time retired . I was…read morereferred to him by a family therapist. Dr Mertz' office in Longmont is very modern and the staff professional. He listens well and has empathy for his dental patients like myself who may have extreme anxiety before & during treatment . There is never a rushed feeling during treatment -he lets the novocaine do its job before drilling . He uses nitrous oxide to help me relax . He explains what he is doing & he & his assistant praise me too during the procedure which gives me confidence . During long procedures he makes sure that I get a bathroom break . I don't dread getting dental work like I used to !

If you're in need of dental services, I would avoid the Mertz Family Dentistry,…read morein Longmont, CO. The practice advertises services they are unable or unprepared to undertake. I went in for an exam, for an implant and after which, was given a referral to an oral surgeon. I questioned why that they made the initial appointment, a week out and charged for an emergent exam, as well as didn't suggest to go to an oral surgeon. 500.00 for the appointment, that did little for the problem, outside of profiting the dental practice. I have called my insurance carrier to make a formal complaint, also I called Molly Perra at the Colorado Dental Association, and will file a written complaint. I would have written BBB, however Mertz is not a member, understandable so. There should be no excuse for fraudulent, unethical practices, especially when dentistry is a needed service.

I have been coming here for a few years now and I really enjoy everything about my experiences…read morehere. I have come for general cleaning and also for some cavity repairs. I usually book in advance because the wait time can be very long, but if you get on their wait list for an appointment sooner when cancellations happen you can get in a lot faster. I like the relationship that Dr. Niles and her staff always make an effort to cultivate and continue each visit. It might be months since I have been last in, but the concern and care is 100% real and valid each visit and I feel very taken care of here. The front desk staff also know me by now, and I am welcomed in for each return visit warmly. I truly value these kinds of connections in a dental visit, because dental work causes me a tremendous amount of anxiety and stress. I feel so calm these days going in, because I know Dr.Niles is going to take great care of me, and her staff are reflecting this value too. I definitely recommend this business, and don't get too turned off by the wait - like I said, check out that cancel list they have to get in sooner.

After years of being a patient here, I don't know why I waited so long to write this. Niles Family…read moreDentistry truly deserves all the recognition. I avoided the dentist for years due to mental health struggles, anxiety, and shame. Niles changed everything. From my very first visit, the staff met me with empathy, understanding, and genuine kindness. They never made me feel judged or rushed, and instead offered support and compassion every step of the way. They've not only improved my dental health, but also my overall wellbeing. If you're neurodivergent, struggle with mental illness, or have avoided the dentist due to fear or past experiences, I truly cannot recommend Niles Family Dentistry enough.

When I finally stepped up to get back on track with my dental care, Emily really, really empowered…read moreme and kept me feeling like I could keep going, even when I wasn't making as much progress as I would like. I'm happy to say I'm finally on a consistent daily routine and seeing improvement to my gum health that a decade ago I thought was impossible

I don't usually write negative reviews. As a business owner, I understand that people can have…read morenegative experiences sometimes and our businesses' reputations are vital to our livelihood. However, I have given this practice several days now to follow up and attempt to respond to my concerns and they have not. I went in for an initial appt and was not clearly informed that I would not have a cleaning. They told me it would be $320 out of pocket for the first appt including full xrays (they never asked if I had xrays done in the last year or if I wanted them done - looking back I would have gotten some sent from my last dentist). They gave me a tour of their many exam rooms and only one dentist - which made me question the quality of their care. The hygienist was struggling with equipment that was not working properly and after explaining that I have a phobia of vomitting and don't like feeling like I may gag, it took a solid 45 minutes of xrays to get it done. She was doing the best she could but it was a really awful circumstance and she was struggling to keep her cool. There was no problem solving or attempt to move me to a different room. The dentist was informed of the issue and seemed only minimally interested in noticing it or fixing it. Next the dentist came in and roughly pushed his fingers into my mouth attempting to put his finger down my throat despite my saying I did not like or want him to do that. He didn't explain why he needed to do so (I have never had a dentist do this before) and stated he would do it when I wasn't paying attention. He then proceeded to quiz me about anxiety and seemed to be making some judgments about what was wrong with me and handed me some information about a tedx talk but didn't share what it was about or how he felt it related to me. Later I went home and watched it and it referred to people with tongue issues, breastfeeding, posture, swallowing and snoring, which I do not relate to AT ALL. I am not sure what he felt my problem was - I asked but he seemed to have his own agenda hidden in his mind which he did not communicate to me. I also didn't ask for support with anxiety (I am a psychotherapist and am clear and comfortable with the symptoms I experience). It was clear he needed to feel intelligent but failed to get to know me before diagnosing me with issues that were out of his scope of practice. It was super judgey and condescending. The lack of clarity was confusing as well. Then they ushered me to the front and said I would come back for a cleaning. When I explained to them that I didn't have clarity that I wouldn't get a cleaning, I got some defensiveness and some apologies. I explained that I felt swindled into their "membership plan" bc I had just paid $320 and didn't even get my teeth cleaned, just a horrid experience. Financially, it would have made sense to sign up for that deal, now that I had already sunk $320 into my care there, but I didn't want to return and felt I had just wasted a bunch of time and money. I feel like you should be able to consult with a dentist first before feeling like you are committed. This dentist and system made me feel I had no choice - no voice or say. I asked to speak to the dentist or someone and by the time they finished loudly sharing my concerns in the back office and finally returned to touch base with me 10 minutes later, I was crying. I explained that I didn't have the emotional bandwidth to discuss it in the office right then and there. The dentist said he wanted to resolve it and I said I just needed to leave at that point. They didn't offer to reduce or waive my fee, just let me go ahead and pay in full and leave crying. I would have expected that if they really cared to resolve the issues, they could understand that I was too overwhelmed to talk in that moment and that they should follow up by phone or email later that day or the next day. I feel like this dentist is focused more on making money and feeling valid as an expert than he is in his integrity and care of patients as a dentist. Oh - and they use business sales tactics to gain 5 star reviews.

I've been looking for a good dentist for so long... so long... I write very few positive reviews on…read morehere and it's because this encounter was so great. Karen and Sara were the absolute best; they were the most educational, hardworking,and detail oriented (also kind!) people I've encountered at any business In a long time! Also, now my teeth look freakin' great! 12/10

Dr. Sara is one of the best, she is so kind and thorough. When you walk into the office, you are…read moregreeted by such a friendly staff. The office is clean and professional. They use the latest equipment, meaning it's fast and extremely easy. Dr. Sara thoroughly goes over a plan and then sticks to it. Not to mention how gentle the hygienist and assistance are. If you were like me and haven't had the best dental experiences, yet really need to get some work done, I would strongly recommend trying Folsom dental out!!!

X-rays were painful. Tech was nice and apologetic. Cleaning was more painful than I remember. An…read morearea of my lower gums is still swollen. The tech was nice and conversational. The dentist was nice and very knowledgeable. I have an optical dentil rider on my Medicare Advantage insurance plan. However, the front desk person could not confirm this. No estimate was given for the additional work that I may have done. Thank you.

Pleasant , Professional, Friendly, Knowledgeable, And understood quickly what my problem was, And…read moresmoothly, Carried out the right actions to confirm the diagnosis. Which interestingly, Was not dental in this case. As an m d with forty years of experience and coming from a family of multiple Dentists I strongly Recommend this office.

Renee always does a great job cleaning. So thorough and so comfortable! Really glad they're here…read morefor my care.

I have been coming here for years, and my mouth has never been happier! Starting with Janine,…read morescheduling and billing have never been easier. She makes you feel like a friend. Next, I've never had a better cleaning than what Renee provides. I once paid $250 extra elsewhere for a deep cleaning, but it was nowhere near as good as Renee's. The entire staff creates a warm and inviting environment. Lastly, I can't say enough about Dr. Mazzola. There is truly no comparison to the quality of care at this dental practice.

I was recently traveling in France when I developed a serious toothache. I called Dr Joessar for…read moreadvice. He stayed in text-contact for a couple of days, being of great support until I was able to find a public dentist (an hour away at a university hospital) who could take care of my problem. His support enabled me to continue our trip. I have had a decade of great care from this office and they have my loyalty.

Very helpful and honest dentistry. Everyone was super nice, I highly recommend gun barrel family…read moredentistry