I absolutely love this dentist. They are fast do a great job with my cleanings. Always help with…read moreany questions or concerns I have. The office staff are great. It's very clean warm and welcoming.

If you're looking for a Dentist, you can stop! From the front desk staff, dental assistants,…read morehygienist and Dr. Tippets himself, everyone is friendly, professional and caring. I have high anxiety with the dentist and have had some painful experiences. Dr. Tippets and his staff have taken away all of that, great experience.

I have been seeing Dr. Andy and his amazing team for over a decade. I won't see any other dentist…read moredespite relocating to Denver (and WI half the year) several years ago. I've had numerous dental issues and I can't say enough about the level of care I have received. Time and time again Dr. Andy has demonstrated a consultative approach to care. Not one time has he skipped an end of day post procedure follow up call. Dr. Andy was instrumental in my orthodontic treatment as well. I don't think I've ever interacted with a more wonderful administrative team many of which have been a part of West Lake for years. In a world of decreasing connection this speaks volumes about the environment Dr. Andy has created at West Lake Dental. Thank you all so much!

1 Star -- Very Disappointing Experience…read more I was a longtime patient of West Lake Dental, but unfortunately my most recent experience has caused me to decide to take my dental care elsewhere. I arrived for a scheduled cleaning and was told when I got there that I also needed X-rays and an examination by the dentist. I had not been informed in advance that these would be required, so I declined them. I believe patients should be given reasonable advance notice about additional procedures or services. After I declined, I felt that the atmosphere changed considerably. During my cleaning, Michelle became visibly upset and told me a personal story that ended with the statement, "People are assholes." The remainder of my cleaning felt hurried, rough, and uncomfortable to me. I subsequently called the office and asked to speak with Dr. Andy Maples about what had happened. I was told that he would probably call me toward the end of the day. I never received that call. There was also a separate issue involving updated medical records. I was working with Annie to arrange to complete the forms at home because I did not have all of the necessary information with me. During that conversation, the office manager repeatedly interrupted and, in my experience, spoke to me in a disrespectful and scolding manner. I ultimately left rather than argue. I later received a letter from the office manager stating that the office does not allow "abusive" or "inappropriate" language and telling me to find another dentist because I refused to follow the office's procedures. I strongly disagree with that characterization of my conduct. I did not use abusive or inappropriate language toward her. I have been a patient for many years, which makes this experience especially disappointing. I believe patients deserve clear communication, courtesy, and respect when they have questions or decline something they were not previously informed about. I have decided to find another dentist. I am posting this review simply to accurately describe my experience and to let other patients make their own informed decisions.

If you care about your dental health, stay away from open and affordable…read more They don't even check for oral cancer like good dentists do. They also said I needed to see a specialist who required an $800 fee just to sit down and talk with them before they would even look at my mouth. (How much of a kickback do they get from the specialist they're referring people to when they don't need to go to a specialist?) I went elsewhere. Turns out what they said was wrong isn't actually wrong but there's a couple of other things that are wrong that they missed. And all of it can be done by a regular dentist, no specialist needed. It's like a treatment streetom conveyor belt at the Loveland office. If you care about your health, time, and money, go elsewhere. Stay away from these corporate-owned and run dental offices like open and affordable, because they don't care about you or your dental health.

Very compassionate and caring dentist. Very affordable to those without insurance. Yes I would…read moredefinitely recommend Robert.

Amazing dentist who cares about his customers. I respect how he treats his customers and ensures…read morethey have quality experiences. The front desk is amazing and made me super welcomed. Also the quality of care is amazing. Overall I would have to recommend niwot dental to all as you cannot possibly have a bad experience.

I just recently changed dental offices to follow my hygienist Dallas. She is absolutely amazing…read more the drive is a little far from where I live, but the office people and Dallas make it more than worth it! great experience from the second you walk in to the second you walk out.

When I finally stepped up to get back on track with my dental care, Emily really, really empowered…read moreme and kept me feeling like I could keep going, even when I wasn't making as much progress as I would like. I'm happy to say I'm finally on a consistent daily routine and seeing improvement to my gum health that a decade ago I thought was impossible

I don't usually write negative reviews. As a business owner, I understand that people can have…read morenegative experiences sometimes and our businesses' reputations are vital to our livelihood. However, I have given this practice several days now to follow up and attempt to respond to my concerns and they have not. I went in for an initial appt and was not clearly informed that I would not have a cleaning. They told me it would be $320 out of pocket for the first appt including full xrays (they never asked if I had xrays done in the last year or if I wanted them done - looking back I would have gotten some sent from my last dentist). They gave me a tour of their many exam rooms and only one dentist - which made me question the quality of their care. The hygienist was struggling with equipment that was not working properly and after explaining that I have a phobia of vomitting and don't like feeling like I may gag, it took a solid 45 minutes of xrays to get it done. She was doing the best she could but it was a really awful circumstance and she was struggling to keep her cool. There was no problem solving or attempt to move me to a different room. The dentist was informed of the issue and seemed only minimally interested in noticing it or fixing it. Next the dentist came in and roughly pushed his fingers into my mouth attempting to put his finger down my throat despite my saying I did not like or want him to do that. He didn't explain why he needed to do so (I have never had a dentist do this before) and stated he would do it when I wasn't paying attention. He then proceeded to quiz me about anxiety and seemed to be making some judgments about what was wrong with me and handed me some information about a tedx talk but didn't share what it was about or how he felt it related to me. Later I went home and watched it and it referred to people with tongue issues, breastfeeding, posture, swallowing and snoring, which I do not relate to AT ALL. I am not sure what he felt my problem was - I asked but he seemed to have his own agenda hidden in his mind which he did not communicate to me. I also didn't ask for support with anxiety (I am a psychotherapist and am clear and comfortable with the symptoms I experience). It was clear he needed to feel intelligent but failed to get to know me before diagnosing me with issues that were out of his scope of practice. It was super judgey and condescending. The lack of clarity was confusing as well. Then they ushered me to the front and said I would come back for a cleaning. When I explained to them that I didn't have clarity that I wouldn't get a cleaning, I got some defensiveness and some apologies. I explained that I felt swindled into their "membership plan" bc I had just paid $320 and didn't even get my teeth cleaned, just a horrid experience. Financially, it would have made sense to sign up for that deal, now that I had already sunk $320 into my care there, but I didn't want to return and felt I had just wasted a bunch of time and money. I feel like you should be able to consult with a dentist first before feeling like you are committed. This dentist and system made me feel I had no choice - no voice or say. I asked to speak to the dentist or someone and by the time they finished loudly sharing my concerns in the back office and finally returned to touch base with me 10 minutes later, I was crying. I explained that I didn't have the emotional bandwidth to discuss it in the office right then and there. The dentist said he wanted to resolve it and I said I just needed to leave at that point. They didn't offer to reduce or waive my fee, just let me go ahead and pay in full and leave crying. I would have expected that if they really cared to resolve the issues, they could understand that I was too overwhelmed to talk in that moment and that they should follow up by phone or email later that day or the next day. I feel like this dentist is focused more on making money and feeling valid as an expert than he is in his integrity and care of patients as a dentist. Oh - and they use business sales tactics to gain 5 star reviews.

I have been going here for about 10 years now. The staff is great. Originally, I was taking my…read moreaunt to her appointments and saw how informative and empathetic they were to her having trigeminal neuralgia. Took my son for a 2nd opinion on getting his baby/adult tooth pulled, and never looked back. Worth the 30-minute drive to the office. Jody is the best. :)

I would never recommend this place to any family or anyone looking for real dental care. Looking…read moreback, I wish I had been old enough to speak up, because I would've said I didn't want to come here anymore. Every filling they did on me was done with cheap material and clearly not meant to last. My new dentist even told me that the fillings I had were low-quality and poorly done, which caused deeper internal cavities and more long-term damage. It honestly felt like they cared more about making money than giving patients proper, lasting treatment. I will say the front desk lady, the hygienist, and the other staff were always nice to me -- but the actual dental work was cheap, rushed, and nothing I'd ever trust again. Their kindness doesn't change the fact that the quality of care was terrible and ended up hurting me in the long run.

Dr Christopher is incredibly rude and condescending. At first I thought it was fine, but now after…read moreseveral visits I notice his "politeness" eroding and his real self-righteous attitude becoming more pronounced. Only wants to do dental work he can charge a lot for, doesn't care about patients well-being or needs, only his biew of what they should do. Politeness doesn't cover the underlying general disdain. Look elsewhere for dental care.

Best dentist I've ever been to. Dr. Michael Christopher is excellent. Best bedside manor. He truly…read morecares about his patients. Laura Lawson best hygienist ever! Wendy and all the staff... All are stellar! BRAVO! I wish I could give them 10+ stars. They make me feel like family.

I'll start this review off by saying it has been 20 years since my husband has gone to the…read moredentist... Yes I said TWENTY YEARS! Well today was the day of reckoning. Last night he was up with terrible tooth pain and this morning he said he wanted to see a dentist. Praise Jesus! I've been telling him for the last 5 years that he needs to go....I have resisted the urge to say I told you so all day... I digress.... Anyways! We were referred to this practice by a co-worker of my husband's, they were in network and could get us in SAME DAY! I'm so glad we came. The staff was great! From the front desk to the dental assistant to Dr. Bourbia I was so impressed with the professionalism and care they showed him throughout his visit. They took care of our immediate concerns before we left the office and we have a plan of care for the future to get his mouth back in working order. The cost of today's visit and the estimates for the future were very reasonable and I was pleasantly surprised to discover will be way below what I was expecting. After our experience today I will be changing dentists and will be referring every one I know to Dr. Bourbia.

They will try to force you into unnecessary treatments and if you refuse they will refuse the…read moretreatment that you came for. I only wanted a cleaning and they tried to force a procedure before they would clean my teeth. It was for something they even admitted that I don't have. I declined and they asked "are you going to go somewhere else". The staff were polite enough. While I was in there a couple came in and they had a collection notice for a $0 balance. Zero, no money was owed.... Scammers are everywhere nowadays.