Leaving this review for Myracle who helped me tone my hair at Aveda earlier this week!! She is such an amazing student and took her time making sure my hair was exactly what I wanted every step of the way (': they dont call her Myracle for nothin!!! I will definitely be booking with her again read more

Aveda Institute New Mexico - Dark grey toner over blonde - Cosmetology Schools Near Me - Albuquerque, New Mexico

I got a lowlight/reverse balayage in mid-July to blend my roots with the rest of my highlighted hair. However, within less than 2 weeks, the dye had completely faded from my hair. I've never had professional hair color fade this fast, especially after paying the amount that I did. I called the salon, and they told me that even though it had only been two weeks, they wouldn't take responsibility because they "only guarantee results for one week." How would I have known within the first week that the color would fade by the second week? That policy makes no sense and was never clearly communicated before the service. I maintained proper aftercare and followed their instructions. This experience was, honestly, pretty disappointing. I hope others are treated better or offered a guarantee when results don't meet their expectations. read more

I recently visited the Aveda Institute for the first time to have a trim, particularly, have my bangs trimmed. I was seen by one of their students, Tania. As a new student, Tania displayed her knowledge in what she has learned thus far in this profession - she was gentle in washing my hair and offering advice on an Aveda product to help with the yellowing of my gray hair, to attention to detail in cutting my hair, which is very thick. Particularly, cutting my bangs, which she had never done before. With the assistance of her instructor, she did a good job. This was a hands-on learning opportunity for Tania. Kudos to Tania. read more

Gel Manicure peeled off 1st day! Called and spoke to Ivy and she said I could come back and they would fix for free. I told her I was leaving on a trip and she said I only had a limited amount of days to come back for it to be free. I had never tried a Cosmetology School before but after this experience I won't be back or at least to this one. Complete refund should have been offered and an apology, neither was given! read more

Aveda Institute New Mexico - Peeled polish - Cosmetology Schools Near Me - Albuquerque, New Mexico

See all

Worse experience ever! Ivey the front receptionist is horrible! Very bitter, bad attitude. Hated dealing with her. Customer service reps are supposed to be kind, friendly, and considerate. Not her. Very abrasive, negative, and difficult. Appointments get cancelled at the last minute, multiple times! While I had just driven clear across town and parked even. THE ABSOLUTE WORSE PLACE EVER! The services are not any better. Be prepared to have little kids working on your hair that have no idea what they are doing. Plus you have to pay top dollar on top of it. A short hair cut normally would take thirty minutes. I was there for over an hour! I do not even have that much hair to cut! For the extra amount of time everything takes, plus the lack of experience these little kids have, there should be no costs. Sad thing is, these little kids have been led to believe that they are master cosmetologists after their first week. read more

Service was incredible! The student I had knew exactly what I wanted and how to perform the haircut! She was very friendly and cared about how the end product would come out. The instructor was also helpful and allowed the student to learn as well as ensuring the haircut was done properly! Will definitely return! read more

I hadn't been here in awhile and decided to make an appointment. I had gotten my hair colored at another salon a few months prior and did not like the color at all. I called early January for a partial highlight and all over color. The day if the appointment, I was told that I was only booked for a color. They decided on a root touch up because my color looked "fine". It turned out better and the girl did a good job, but still not impressed with the color... Sigh. It only cost me $40 and 2.5 hours in the chair. read more

Aveda Institute New Mexico - Cosmetology Schools Near Me - Albuquerque, New Mexico

I'm sure they will minimize this review but I will say this is the first time I've had bad experience there. I made an appointment to get highlites. They had put highlites in my hair 3 months ago and they were very grown out. Im going on a trip and wanted to get them redone. I thought this would be simple. I showed up for my appointment and waited a little bit. A student came out and said there was a mixup with appointments today and she would be doing my hair. Ok, great. We get to the chair and she asks what I was here for and I tell her and she says, so you want your highlites toned up? I asked her what she meant by that and said again, they are grown out and just want to get then renewed. So goes off to get an instructor which they usually do. I saw the instructor coming towards me and I had a feeling this wasn't going to be a good day. She asks me what I was going for here, blending the grey or something else. I say again, they are grown out and need to be renewed. The instructor suggests a partial highlites. I said no because I put my hair up sometimes and then all the grown out highlites on underneath with show. She ask, so you put your hair up? I says yes, sometimes. So, I thought we agree on then doing the top and the sides. My hair is short but except for some in the back, is long layers and no bangs. I also said, I really like the color you used last time, please do it again. She tells the student what to get and the student goes off. I ask the instructor out of curiosity (which I said) why can't you just do all my head (except the short part in the back) and she gives me some kind of diversion answer and walks away. Next thing I know, the lady at the front desk comes over to the. Chair tells me, where other clients can hear her, 'The student is not comfortable with does your hair today, we don't have anyone else and we are turning you away' she tell me 'You made the student cry' and the instructor says you were a little rude. Well gosh, thanks for saying that where everyone can hear, that wasn't embarrassing or anything. Very unprofessional. I actually thought the instructor was being rude in her answers, like I'm not allowed to ask questions? So, I get up and go to the front desk and ask 'what now?' She says, 'the director will call you and determine if you can ever come back and there will be a mark place in your file'. Are you kidding me? I've need made anyone cry in my life. I've been going to Pardo salons for years and years and will continue. I just thought I would try the Institute and got such great highlites and service last time. This time was a bomb. The front desk person was unprofessional and a little rude. The instructor was definitely a little rude from the start. If she was having a bad day, that is not my problem. I barely had any interaction with the student for her to start crying. We didn't even talk for a minute before she went to get the instructor as she is supposed to. I'm going on a trip and now I have to scramble to figure out what to do. I didn't make and appt at Pardo salons for highlites before the trip because of this appointment. read more

My favorite stop on a vacation . Before heading to Santa Fe or anywhere in New Mexico a delight to have my hair braided or a pedi-mani . Reasonable and use your Aveda points here to purchase some great products . read more

They helped my daughter, who has incredibly coily hair to LOVE her hair. They were so patient-I think her technician was Brianna-and it was such a beautiful experience for my daughter. Thank you!!! read more

Unfortunately I was told my appt was at 9:45 I repeated the time as did the one who booked my 9:45 Monday the 17th. Showed at at 9:46 and was told my appt was 9:30. Very disappointed as I have been going there for years read more

My 20 year old daughter has chosen Cosmology as her soon to be career. If you have read *any* of my reviews you know my family is pretty supportive of one another... my daughter has just finished her first phase, and the growth I have seen in her regarding Cosmetology has been extensive. Various female cuts, one or two male cuts, nails mani/pedi, facials, hand massages, chakra and aromatherapy, braids, and more! My husband and I went in to model for our daughter to receive services as a client. The teachers have all been friendly and helpful, supervising when needed, but letting a student struggle a just enough to grow. Hubby's cut had not been covered in the current phase so Teacher did one side while having daughter do the other after the example. Hubby has received many compliments on his cut. I chose Mani / Pedi & Facial. We ran out of time for the facial (due to her fitting me in on a day I wasnt schedule but hubby was so I didnt have to return the next day)... Mani and Pedi came out very good! Having had numerous other manicures & pedicures I would rate my daughter's a 4 star... the student next to her was giving a 5 star Pedi. I think because I am Step-mom she didn't put in as much effort as I have seen her do with her peers & friends. What's a mom to do lol... Her teachers checked on her & made sure she was following procedures (which she was)... This school receives Federal Financial Aid to assist with the cost of students who qualify. Daughter must keep up her attendance and hours, making up hours if she leaves early or is sick. Thankfully, Aveda does have opportunities pretty regularly to make them up, but one really needs to watch their attendance and leaving early or they will be short hours of training required by the state licensing board. This warning was given to my daughter and myself before she ever enrolled!! The only negative we have is the very long day (11 hours 1 hr is lunch) Aveda requires of their students for 3 days a week, but that does leave 4 days including the weekend free for other activities. read more

See all

They methodically and continually lied to me about how they will not cut off all the hair I took so long to grow out. Yup they cut it all off. Part way thru they showed me how it looked, and it was fine, but right at the end a stranger associate came up and took the scissors from the student and I think that is when it was done. I felt sorry about the student, b/c he was great. I'm not surprized about hair cutters-that's what they do, but dont come here if you have something you dont want to lose. At least I didnt pay for it, and thank goddess I didnt let em touch the front. read more

Horrible institute! The students lack confidence to do cuts and the management is exceptionally unprofessional and rude! One manager (after one of several students lacked the confidence to do a simple haircut) not only cancelled my appointment while I was sitting in the hair, but tried to pass it off on the student as going through something. Excellent lesson to teach -- nervous about doing your job? Go ahead and run away! Who cares how it impacts others! If this is the way Aveda is now training stylists, I will never go to an Aveda salon again, much less an institute! Stay away from this institute -- the inexpensive prices are not worth the waste of your personal time and the pure frustration of knowing how that generation is being babied and not touch to overcome fears. This was, hands down, the absolute worst experience that I have ever had with any Aveda affiliate. read more

This location is amazing. The students are super friendly and accommodating. The managers are sweet and kind- always willing to help. This location is family friendly. Prices are affordable. Students are taught how to provide the classic Aveda experience. Great haircuts. Highly recommend. read more

MY 50TH YELP REVIEW:::: I've been to Aveda Institute for quite sometime. Most recently the stylist that's been working on my hair is amazing! She always offers a pre-treatment aka:: Stress Relieving Ritual which includes: neck &shoulder massage, scalp massage or a hand massage. Today my choice is neck and shoulder... aaaahhhhh... So relaxing!!! just a few moments to unwind from an otherwise busy day! I've been coming here more than 3 years now Prior to this amazing stylist I've never been asked before if I'd like a pre-treatment. wth! My hair usually turns out good no complaints. However my stylist SHELBY.... is more than I can ask for! Not only has she discovered the correct color of my hair and highlights but she also tames and styles my wild mane!! when she styles my hair I get so many compliments!!! thanks shelby!!!! once you complete your schooling at Aveda you will go far in life with your hairdressing talents!!!! Way to go Aveda!!!! Way to go Shelby!!!! read more

Very disappointed with front desk staff, I've gone here since 2015. The customer service from then to now is night and day. And not in a good way. Showed up to my appointment for haircut. Guessing to call from my car? With the situation we're all in with Covid and they told me they had tried calling to cancel my appointment explaining they had a bad number? When initially I repeated my updated phone number 3 times during the call. Thank you for wasting my time. read more

Great prices and services are supervised by instructors. Some students have more skill than others, but so far, I've never walked out of there bald or scalded due to chemical process miscalculations, or anything. In fact, my hair looks pretty dang good when leave there which is a shock, because it is no small feat to tame my Fraggle Rock hair. Services include cuts, color, styling, manis & pedis, and sometimes gels. They treat you to infused water or tea while you wait, and students often give hand or back massages with services. Walk-ins are accepted, but they do get busy and might be booked for the day. They take credit cards, but I think tips need to be cash. There's lots of products available for purchase--hair products, makeup, and herbal essence type things that are a bit ethereal for my taste. There are plenty of testers, so you can try new products before you plunk down yo' cash. The salon is clean. Lot parking is available. read more

The pic can show everything, they had done twice and torture my nails, and told me today is not your good day!!! read more

Aveda Institute New Mexico - Cosmetology Schools Near Me - Albuquerque, New Mexico

Based upon first-hand experience, I am giving 5 stars to Aveda Institute of New Mexico. I lived in the ABQ metro area the summer of 2013 for a paid, Federal internship, and visited the institute for 3 services. Those services included a brow shape & wax and color retouch. I had service appointments in each June and August of that summer. My experiences here at this Institute were in stark contrast to the one I had at Aveda Institute Phoenix with their Cosmetology Team Lead, Color Specialist, and Aveda certified Educator (Angie Perino Nelson). In fact, after that incident, I phoned AI-NM in tears to discuss with them why my hair had turned white and then yellow, and if it was fix-able. The Educator on duty was very sympathetic and knowledgeable. He practically held my hand over the phone. When I went to this institute, I spoke at length with both the student and the educator about both what I wanted and what I didn't want. I even brought photos of myself on my lap top and a ruler. I had my unique Aveda formula in hand, as well. After discussing my wishes, the student proceeded with confidence. After each visit, I walked out a happy woman with great color and brows. The Educators here are very knowledgeable and know their stuff! I believe this institute deserves 5 stars because the students listened to me, asked me questions about my hair, and then delivered. The front desk customer service experience was some of the best I've experienced at any kind of establishment. Since it is a school, it did take a long time for my service, but it was worth it because it is so inexpensive. read more

My daughter applied to be a student here about 2 months ago. She's young and was really excited to attend. She's wanted to go cosmetology school since she was 13. It should've been a telltale sign right from the beginning that she couldn't get a return phone call and when she did they acted like they were doing her a favor. She applied for her FAFSA (which they were zero help with) and then went in for her admissions appointment. From the moment she walked in the staff was rude, condescending and dismissive. It was like being in high school. You'd think that for the nearly $29000 in extremely OVERPRICED tuition they would be a little more helpful and professional. One staff member commented to her that her skirt was too short!! (For an ADMISSION appt!!???) We moved here from Phoenix and I've found that places like this try to pretend to be upscale and glamorous, but are ghetto and run down. Sorry Aveda, we'll keep our money and send her back to Phoenix for a genuine educational experience. And if you read other reviews, most rae regarding their poorly trained students and nightmare haircuts and manicures My advice to anyone that is considering this school is to stay away and spend your money elsewhere. read more

I got a haircut and highlights from a student and she burned my hair. The instructor did not once go check on how she was doing and the timing of the bleach! After the highlights the student put in a toner and washed it out too soon so 2 days later my hair was almost white/blond! It was a terrible experience and I do not recommend this business. The price is great but you certainly get what you paid for. The students are not watched closely enough and are not being instructed as they are working on your hair. There was one instructor for about 15 to 20 students! Not good at all! STICK TO PROFESSIONALS! read more

I had A horrible experience. I went in for a shampoo, cut and style. i put the blame for my experience on the instructors. this stylist clearly didn't know what she was doing, the instructor came around in the beginning and then disappeared. I couldn't see how short she was cutting it in the back, I asked her a couple of times, "you're not cutting it too short and she replied no" but then she got to the top of my head and cut a big chunk about a half of inch long, and I told her that was way too short so the front of my hair looks like it has totally different cut. the instructor never came around till the end and said it was fine. will never return read more

I've been going here to get my hair cut for years. I've had a couple of bad experiences with junior students, so I used to pay the extra $4 to get a senior student. However, they changed the rules recently and you can't request anyone (any particular stylist or experience level). I tried going, got someone obviously pretty inexperienced, and i dislike my hair cut and she was just not good at what she did. It is nervewracking that you never know the experience level of the person you see, now. I wish they would change it back. I am going to have to find somewhere new to go. read more

The students give great the service The staff definitely needs to be trained better I called and confirmed my appointment with me the day before When I showed up they were overbooked and sent me home without an apology or even offering to comp my service I was extremely disappointed I will not be having services done here again read more

This business is AWFUL!!!!! If I could leave 0 stars I would. They CANNOT keep an appointment to save their lives, then when they re-schedule they want to hang up. Look I understand COVID but ya'll have closed down now 3 times now for COVID outbreaks in the past year alone. Either you are not following safe practices or don't know them all together. Either way don't bother booking in advance it WILL get canceled atleast once, and if it was important they won't care they will yell at you about how much money THEY are loosing. This business is only worried about their bottom line and NOT their customers. They have zero customer service skills and if they don't like what you have to say they just hang up. read more

Hope is extremely talented at what she does. She goes the extra mile to make you feel comfortable during the facial service. She knows how to put you at ease and comfort you with silence too. She is clean, informative and the ambiance of the facial room is perfect! She is pretty amazing (and she is still a student) and I can't wait for my next service with her. Since she is at the Aveda Institute (294-5333) the prices are very reasonable. She also does waxing, body scrubs, and makeup. Call and make an appointment people! Thank You again for one of the best facials! read more

I made an appointment by phone in which I told them I wanted to make an appointment for my daughter to get her hair colored. When we went in for her appointment the lady asked her how old she was and then told us they couldn't do her hair because of her age. She said they should have asked us over the phone how old she was first, and she's right, Avada should have asked me over the phone her age when I said the appointment was for my daughter. It was an extremely disappointing experience for my daughter because this was going to be her birthday present from me and she was really excited to get her hair colored. This place is super far from where we live. It was a big waste of time. I ended up taking her to ABQ Hair Studios, and her hair came out amazing. I won't be making any Avada appointments anytime soon. read more

I've been going to the Institute for a few years now and it works great. Two things you should possess before you show up - a cash tip (you can't add it to the bill via debit/credit). The second thing you must have is a little extra time - this is a school and they are there to practice and learn. My last appt was for a cut and a color touch-up. That took 2.5 hours. The student was proficient and her instructor provided great support and helpful tips to get the job done just right. They have all the Aveda products you could hope for. Going to the Institute is a mutually agreed upon compromise. You agree to a more lengthy appt in exchange for a really great deal. They agree to do the work for cheap in exchange for the experience needed to complete their education. More people should take advantage of their services. read more

I am fairly new to the area and was suggested by a former student to try this out. I have been to a school before, never had any issues. Unfortunately this time I did. I was there for over 6 hours. I was not offered water, no bathroom break, no nothing. The girl who was doing my hair left several times. And it wasn't always to find the educator. The educator did check on me a couple times but I don't feel it was enough. She was spread thin that day. She also was training another educator. He tried to tell me he wasn't new, which I didn't understand why, and found that it was only his second day. Why he tried so hard to hide he was that new is beyond me. I was there to get highlights and a cut. The cut never happened because I was there so long. The color I am very unsure about. I do have a rather long stripe that will need to be repaired. Besides the student I was paired with, 4 other people puts foils in my hair. This unnerved me a little bit. So a total of 5 people put foils in my hair, I think that is a bit much even for a teaching school. Especially when it is something that needs to be consistent. I was not impressed with how the day went. I also was not impressed that the student told me at the very end, it was her first highlight. I would have been much more understanding had she been upfront about it. She keep leaving the station to ask questions and who knows what else. Sometimes I could see the educator but not the student. I felt it was very unprofessional to leave me hanging so much. Then when the educator did come by and give her instructions, literally after she walked off she would ask what she just said. She has no memory of what the educator told her what to do. Then she would ask a fellow student who wasn't even around. It was not a pleasant experience and I will have to pay some ridiculous price to have my color repaired. I would not recommend getting your hair colored at this school. Very disappointed and definitely learned a lesson! read more

The people there are so nice. Haircut is good enough for the price you pay. If you want an excellent haircut it would be best to go to an experienced hairdresser. Keep in mind that these are students. I will go be back and try the other services. read more

The instructors talk down to the students and its very uncomfortable. They are learning and it's a process.... That makes them upset and embarrassed and hesitant to keep going with the trade. Need new staff for sure.. yikes won't be returning anytime soon. read more

In town nearby for business, I made a last minute appointment for a 90 minute facial. My student aesthetician was Savannah. I have to say I was totally impressed by the service and treatments I received. From start to finish, my spa experience was inline ones I have had at high end spas. The facility is clean and functional, the front desk staff attentive, and Savanah was gracious and knowledgeable. She made me feel comfortable and relaxed, despite my frazzled day, and gave me a great facial. Now my skin is glowing, and I feel lovely. Everything I wanted from my spa experience! I highly recommend. read more

Went in for a perm, initially asked for a consultation with an instructor (a couple of weeks before) and I felt that she understood what I wanted. No tight tiny curls, I asked for large rollers and a student that had experience. She showed me some rollers, and I felt that she knew best since the last time I had a perm was in the early 60's. I was given a student that had only done a perm once before. He was a sweetheart and found himself frustrated with the instructor because he had to look for her when he had a question. The instructor kept assuring me that my hair would look great. OMG!!! my hair feels like dried hay the curl frizzes out with the ends burnt. It has been over a week and I am afraid to do anything to it. Horrible, Elsa Lancaster had a better perm in " Bride of Frankenstein." I feel that the quality of instruction given at Aveda NM Institute of Bellas Artes is poor. I've had my hair cuts at Vidal Sassoon Academy in Santa Monica, California for several years prior to relocating to Albuquerque and the instructors have the students do sections of hair at a time and can't go on until they inspect the work. I suggest that if a person wants to go to cosmetology school, do yourself a favor and research for the best schools around. It is to your advantage to be the best in a very competitive industry. read more

Would be a much better experience if the students were reliable. Unfortunately, many don't listen, they are late for appointments, they just don't show up for appointments and how can they learn a thing if they are not present. The female instructor with the long extremely curly blonde hair condones this behavior. When I complained to her I was told , hey, these are just students. Is this a good role model. for students? After two years of complete frustration, I had to find services elsewhere. I only had 3 appointments in 2 years that the student was on time and ready to work. That is NOT what I call a great track record. And since the prices are not that much different than a full service salon, I prefer to spend the extra $20 and have some grown up give me a great cut and vibrant, fun color. read more

This was home for 11 months 8:30am-5:30pm++ tues-sat..and of coarse they were re-doing right as I gratuated, isn't how that goes. Great cosmo. edu., lots of color experience, not alot of rollar sets like other cosmo. very strict, slackers need not apply. read more

My hair was cut by an extremely thoughtful and focused student. Though the haircut wasn't the greatest in terms of style, it was essentially what I asked for and was a clean and even cut. I loved the gentle massage and shampoo, and there was a supervisor on the floor observing. Though I went here because I couldn't get an appt with my usual hair stylist, I would return to the school. The downside is that you must allocate two hours for the cut. This place is easily accessible from the Rapid Ride bus. read more

This was a wonderful happy accident! I needed a wash and style (blow out) and was assigned to a terrific student, Nicole, She was not just technically competent but was poised and warm. Wherever she goes after her training will be lucky! read more

So happy that I found this location and they were able to take me at last minute. I wish that I can give it 5stars,but I honestly don't know where my sample shampoo and conditioner went after I left the salon, especially because I paid a pretty good price for the small bottles that I bought. Now I wish that I bought the normal sized bottles because I'm pretty sure that I wouldn't still be asking this question read more

I had some time to kill while I was carless and made a manicure appointment here. Only $10 for a "normal" mani plus tip. Cool! I asked how long it might take and was told up to NINETY MINUTES. Whoa. I booked anyway and had a sweet student take care of me. I'm used to a wall of nail polish choices but was presented with limited options at the station. They use OPI Polish and there were still plenty of colors I liked. It did take an hour but she did a very thorough and professional job. read more