Mathew at the Aveda store in Burlington is amazing. So helpful, polite and willing to help. Kudos to him!

Love this place and all their products. They're so earth friendly as well. If you haven't tried their tea you really should. I swear I'm addicted to it. read more

Aveda making people feel better about themselves one product at a time... My first experience with Aveda was hearing about the founder Horst Rechelbacher in a class back in my University days. I was impressed with his approach to living life. I think that was the first time in my life that I was introduced to holistic, organic and Aromatherapy. I have been using their products for over ten years. I have tried other products but always make my way back to Aveda because it is simply the best. They re-introduced a men's line just a few years ago. The staff at the Burlington mall location was friendly and helpful with my purchase. They even offered me up some Comforting Tea. If you get the chance stop in and let these professionals help you out or at least stop in for a taste of tea.... read more

Although I couldn't stay long since I was on my lunch break, I decided to walk into Aveda while my friend was getting her eyebrows done next door. I met with Jaime who greeted me with a warm smile and told her that I can in because of the sign outside. I told her I only had a few minutes and she totally respected that. She gave me a hair consultation, and gave me free samples to try. I've never actually tried Aveda products but I love what their brand stands for, and am in the market for new facial products. She also told me that they do free mini facials where I can try to products. I will definitely be back after I try these samples. read more

I don't normally leave reviews but I had such a good experience I had to share. I went into the Burlington Aveda store after a bad experience at the salon. My hair was so damaged after a bad hair color and I didn't know what to do. My sister recommended trying Aveda. The staff at the Burlington store was so knowledgeable and friendly. They took their time and explained what products I could use to help reverse the damage. I bought the Botanical Repair line and have already noticed a difference after 3 weeks! I can't recommend this store enough. The knowledge and customer service was outstanding. I am now a loyal customer. read more

Their products are awesome and never leave my hair feeling like it has product in it. But for this store, I've been in multiple times and the staff has been amazing. They genuinely know the line and have never tried to up-sell me, unlike other stores. If you're an Aveda user, skip buying your products at an over priced salon and take a trip to the store. read more

I went in to see what would be recommended for use with a flat iron and had a terrific experience. The staff member who helped me was Fiona, she was very knowledgeable and helped me pick out a couple products and wasn't pushy at all. She signed me up for the member log and gave me a free gift because my birthday is this month. I would definitely stop in to see the products they offer! Kudos to Aveda for having such a wonderful employee. read more

Just tried Aveda for the first time two weeks ago,I've been in this location twice so far with a purchase/return then another purchase, the girl I've spoken with all 3x was great, very knowledgeable and very friendly so 5 stars for customer service, however, 3 stars is for a few reasons. I don't find these products to be over the top amazing which is what one would expect at the price point, I've had similar products for much less, the smells are amazing but I want results. I also don't understand why a store with such high price points doesn't offer samples on EVERYTHING, the cost of a return is far greater than a free sample to allow customers to avoid the return. I did get a very small sample on a conditioner that barely covered the ends of my hair, def not enough to gage if I liked it and the employee stated they can't give samples on most of the stuff but travel sizes are available, well these travel sizes aren't cheap either $9/12 for a tiny amount so if I like it I buy the full size on top of just spending $12 for a 3 day supply?? Doesn't sound like a fair deal to me. Also, a few products I was interested in I was told ONLY come in the liter so your stuck paying for the huge size which is more of a reason to return it if I don't like it. Just all seems so wasteful and easily resolved by offering samples on everything. I personally already returned one bottle and will be returning another this week, not because it was horrible, it just wasn't right for my hair, trial and error is what I always say which is why I'm a FAN of those stores that do offer the free samples. I hate to return yet another huge bottle that I used just twice but I already know it's not for my hair type and at $58 its going back!!! read more

I am a total aveda junkie, I use at least 20 different products from here. The sales people are very helpful too, almost too helpful, lol.