Prompt and professional. Was able to get a same day estimate and work started within a week…read more Emailed copies of insurance proof etc. one of the best companies I've ever had the pleasure of dealing with! Thank you all.

Gatorback delivered 3 bundles of firewood last year to my home (condo) in Concord. Turned out to be…read moreway more than I could use all season. I returned one bundle and was promised a refund, but when they came to get it they told me I would get a credit for a load next season. I called them in early October for my load of firewood only to be told they no longer sell firewood. I asked for a refund and a month later I'm still waiting for it. Every time I call I get a different excuse. Buyer beware.

Excellent service. Reasonable prices for caroet cleaning. I would recommend thrm easilyread more

From the owner: Specializing in: - Janitorial Service…read more- Floor Waxing, Polishing & Cleaning - House Cleaning - Window Cleaning - Carpet & Rug Cleaners - Upholstery Cleaners - Drapery & Curtain Cleaners - Water Damage Restoration - Tile-Cleaning, Refinishing & Sealing - Maid & Butler Services - Building Maintenance - Cleaning Contractors

I had two wonderful guys from here today to clean my carpets. I wish I remembered their names but…read morethat's not my strong suit. I'm sure the records have that information. they were very friendly, professional but personable as well. they exceeded my expectations completely. I was blown away with how clean my carpets are. they also were very quick so I and my dog didn't have to stay away too long. THANK YOU!

Ducts were cleaned and now waiting for the carpet crew. Yes you can get it done cheaper but as they…read moresay " you get what you pay for". No truer for me, it was done right this time. Great company with great employees.

Once again, 1-Tom Plumbing of Cleveland saved me from a plumbing disaster! Jay, who fixed my toilet…read moreabout two years ago, came back and did a great job repairing my shower and cleaning the shower drain from my 85 year old house. He was fast and professional and explained the issue clearly. Now my drain is better than when I bought the house. Thank you for coming to my rescue and keeping me from having a tub that takes 10 hours to drain after a shower!

Zak couldn't be nicer he did great job putting in my new toilet, and was finished in a little over…read morean hour..I was I could give him more than 5 stars he deserves at least 10. Thank you soooooooo much!!!!!!!!!!!!

The coupons on the website state 55 off any plumbing service bit that is not true. Je said only for…read moresewers not augering. There was a different coupon that is for sewer lines. Also isnt auguring cleaning out a drain? Oter than that guy was good but would probably look elsewhere. Dont like false advertising.

Roto-Rooter came out to look at an existing sewer issue at my house. They had come out several…read moreyears ago and told us the pipes were misaligned and needed to be replaced. They cleaned the roots out of the line in the yard and did a good job with that. My issue is their deceptive sales practices. They used a camera on the basement sewer pipe and told us that the line and the outdoor lines needed to be replaced. The quote was $30,000 for both! They did not clean the basement pipe; there was a tuft of roots they left and didn't want to touch b/c they claimed the line was broken underneath and they didn't want to damage it. Of course, I got a second quote from Formica plumbing, an honest company, which cleaned out the basement line and found nothing wrong with it aside from the normal root issues. They found the issue in the yard line to be the access junction, which the county fixed for free! So instead of having to get a 5% loan and a HUGE repair I paid less than $1000. I found out they work on commission. No thank you Roto-Rooter!

Had a chair cleaned and the grout in my vinyl kitchen flooring cleaned. Shawn K did an amazing…read morejob! I have used Coit for many years but had not had the grout cleaned for several years so it was very dingy looking. It now looks brand new again!! Shawn explained everything and answered any questions I had. I will be requesting him for future services.

COIT did an outstanding job cleaning our HVAC ducts! The ducts have never been serviced in our…read morefamily home since my grandfather built the housing 1938! I would recommend them to anyone!

They were absolutely awesome. I had virtually no wait time…read morefrom the time I scheduled my appointment until the time I arrived. The over the phone quote was accurate. (I have used carpet cleaners before who quote something and then come out and try to triple the price. And most importantly they did a beautiful job. I have two cats and a dog, and they made my carpet look brand new. On top of it, the service professionals were so nice and respectful of my home. I will use them every year!

Clean solutions did an amazing job for us. We called because I was struggling with allergies, so…read morethey did ducts and carpet and furniture. They were so professional and knowledgeable. They worked hard and left no trace they had been there. Highly highly recommend if you're in the market for such services.

Unfortunately, Scott didn't show for our appointment today and didn't call to let us know he wasn't…read moreable to come.

We obtained services from 33 mile radius for lead generated calls for water damage restoration in…read moreOctober of 2012. Now, February of 2013 we have cancelled our services due to improper billing, refusal to correct mistakes, inapt delivery of call logs & receipts prior to credit card charges & horrible customer service. We have filed an official complaint with the Better Business Bureau of Ohio (link) and advice any other restoration companies considering this company to choose alternate advertising venues. The details of our issues are outlined below. According to the terms of their agreement we would receive call logs & email receipts after any lead generated calls and provide us 7 days to dispute the validity of any calls that we received. 4 months of service we received minimal calls, approx. 5-6, and we only received an email receipt for 1 call on 1-18-13. We never received any call logs for any calls until we requested them. During our quarterly manager's audit of company expenses we discovered that this company proceeded with charging our credit card, without providing the promised outlined call logs or receipts to allow us to dispute within the 7 day window. The charge in question is for 10-26-12 for $275. This call was a mold call and should have been billed at their outlined rate of $50 per call. Upon contacting this merchant for reimbursement for the overcharge they refused to give it because of the 7 day window to dispute charges. However, our company never received notice of this charge to meet this 7 day deadline. Even if a manager had reviewed the credit card statement in the same billing cycle, we would still have not met the company's 7 day window, when they have not submitted proper documentation of the charge. When we disputed the charge and requested a refund of the $225 difference they refused. Once we threatened to report them, then they provided a "supposed email" they submitted. However, they email they submitted was sent in an editable format, showed no email address nor provided an official delivery receipt that the email was even sent. In addition to not submitting documentation, they also did not follow our written instructions of submitting all documents & billing statements to service@fetzcleaning.com, instead they submitted the single only receipt for another call to katie@fetzcleaning.com which is not the email address requested. This company has failed to provide proper documentation to substantiate their charges and has refused to compromise in this situation.

Great company. They went over and above when a storm damaged my home. Great people to work with…read moreand they repaired my home as good as new. I highly recommend!

A great family owned company with polite and professional employees. Bill, Daryl, and Matt did a…read moregreat job scheduling, consulting, and cleaning. I have two younger kids and a dog so our carpets get pretty dirty. After the cleaning they looked brand new and ready for my kids to get them dirty again! When the time comes for another cleaning, you better believe I am calling Bill's Carpet and Upholstery.

Although we have not decided who will do our job, Daryl came out to do measurements and give a…read morequote. He is very professional and down to earth.