Thanks so much to this yoing guy Ronald, the store did not have my dogs food but Robald took the…read moretime to help me locate the food in another petsmart store , very precisse and helpfulllll. Thanks

This is the worst PetSmart store. Line is always long. Employees hate their job. They don't make an…read moreeffort to help anyone and if you date to ask for help they visibly sigh (three times, thee different employees, three different issues "price check?" "Where can I find.." " Do you carry...?") Seriously, open a second register once in a while. Try to be helpful. Idk maybe pay your employees more so they don't hate everyone.

I usually don't write reviews let alone negative reviews, but the customer service was terrible…read more Jordan was very rushy with me and not polite at all. I only went in for a nail trim for my gentle Maltipoo. Nobody explained how long it was gonna take, so I waited for my dog in the store and right off the bat I can see in the back the lady doing his nails was very aggressive and even got the nail drill stuck and wrapped around my dogs tail which was terrifying to see and he looked so scared the entire time I felt Terrible but he needed his nails trimmed really badly; THEN I look down on the counter and just see WEED just right there , on the front counter. Everything is very unprofessional here, I took my dog here a few times for a full groom. Never again this place lacks serious discipline. Highly do not recommend coming here.

We wanted to try this groomer since it was convenient and glad that we did. From the time we walked…read morein to schedule an appointment to the time we picked up our pup everyone was very welcoming and knowledgeable, good atmosphere and very clean. Jordan did a good job explaining the process and gave welcoming suggestions that we took under advice. Felicia is super friendly and very experienced. Since it was our pups first time at the groomers we were a little worried and didn't know what to expect, but Felicia reassured us and we felt a bit at ease with her. The cut came out better than we expected, provided our pup is very energetic and can't sit still let alone going for the first time. Overall a really good experience first time around from start to finish, we will definitely come back again next time and would recommend to give it a try.

They are dishonest they sell you Sick dogs I purchased a dog…read morefor $2170. A dog had a hernia it came to my house. They picked up the dog. The guy gave me credit and then they reverse the charges back to Tiny Paws Tiny Paws has my dog and my $2170 they are crooks yeah I just honest and I would never ever buy anything in that store. The staff are disrespectful. The owner is out for himself.

From the owner: We specialize in the smallest and most prestigious teacup & toy puppies and accessoriesread more

I went in to buy a few items for my dogs and upon entering there were Frenchie dogs (2) jumping all…read moreover me. Instead of the person working there- grabbing the dogs and maybe picking them up they allowed them to jump all over me . I could feel the dogs long thick nails scratching my legs they my sweatpants . I'm sure I have marks on my upper thigh. It smells disgusting inside of this store and I had to leave immediately- i couldn't even take the time to look at their clothes and stroller and beds( which I went to buy) thinking it was convenient as I live in Aventura .I love dogs but would never allow my dogs to jump all over potential clients. Will never return. Disappointed-5 stars for me !!! Good luck Tiny Paws

I bought my toy schnauzer there, and after a few months, I discovered she came with a Patellar…read moreLuxation as congenital condition. And 2 yrs later, she was diagnosed with pancreatitis also as a condition for life. Not just advice for the ones who are willing to buy dogs there, but also to the owners of the business to take a look at what's going on. On the other hand, I loved the size of my little one. She's 3 and only 7 pounds, really tiny and active.

I went to buy a fish at this store, which honestly doesn't even have much variety. One employee was…read moreabout to sell me the fish, and then another worker came and told him not to sell it to me, even though there were still customers shopping inside and the store still had 15 minutes before closing (it was 8:45 and they close at 9). I tried to pay and they still refused to sell it to me. If the employees are going to treat customers like this, then maybe they shouldn't even open the store.

I bought a cat tree online because there was a fabulous coupon! In the store, Wendy helped me with…read moremy selection and Steven so graciously put the 200 lb box in the trunk of my car. I would like to thank Wendy and Steven so much. My two fat cats will be extremely happy. I am going to build this item myself, but they do offer assembly for only $15.

I honestly don't go here as often as I should, as I usually do make my pet store runs on Monday. I…read moreshould probably change that, though, because this place is so close to me, and has almost everything you need at a good price. The owner is very nice and helpful, she seems to know what she's doing, especially when it comes to bird. I will admit that I can't be sure of that, though, as birds are the one major category of exotic pet that I've never kept. Another reviewer mentioned disliking the fact that they sell live animals but, in my opinion, they are treated so well here, and the owner definitely knows what she's doing. The selection isn't exactly expansive (and the parking can be a bit tricky), but chances are, this place will have what you need for a good price.

As a local neighbor I wanted to support this business and also acquire good food for my dog…read more However, the owner, Mary, was extremely rude as soon as I walked into her establishment. She asked me what I wanted and not "how can I help you." I asked for Royal Canin dog food, her reply, "I don't carry that brand, go to a regular supermarket for that". Then she told me she only carries high end dog food and not cheap food. I thanked her and walked out. Royal Canin isn't cheap nor is it found in regular supermarkets. Mary's demeanor was pretty rude. Am not returning to this establishment.

Worst service ever! Beware! I cried when I saw my dog Peachy…read moreafter grooming here. I waited 8 days for my appointment with Robert. When I arrived, he had me sign a form saying I had no complaints -- now I understand why. When Peachy was brought out, I was in complete shock. She was shaved down to the skin, uneven everywhere, with clumps of fur sticking out. Her face was chopped at different lengths, ears cut in random patches. Turns out it wasn't even Robert who groomed her -- it was someone named Isabella. Peachy has been shaking for days, freezing, and looks absolutely terrible. This was supposed to be a VIP $91 service, and they didn't even apologize. Sadly, I believe this bait-and-switch practice is common at this Petco. I showed them photos of how Peachy is usually groomed -- the difference is heartbreaking.

do not recommend this store!!! i have two leopard geckos…read morewhich i bought a year ago from this store, but mostly i would call that i rescued them. Overall, if you will take a closer look, the cages for guinea pigs, parrots, reptiles is so small and dirty. Almost a safety hazard. Also, they even had a dead body of leopard gecko, which was already laying there for a long time. They use sand for tanks, which can cause to severe injuries and death for specific reptiles, especially leopard geckos. I hope many people will see my review and will avoid this store. I do recommend rescuing animals from there, because that's painful to see.

A nice store with a small but good selection of puppies. The place appears well looked after as do…read morethe pets. All animals appeared in good health, energetic and happy to see us. We purchased a black miniature Goldendoodle which is in good health after her first exam. The staff was very friendly and informative. 4, not 5 because I wanted to purchase a lot of puppy items such as harness', crate, bed, food, ear cleaner, shampoo etc etc and the selection is very limited or not available and so I went to PetSmart instead. Otherwise, I highly recommend coming to this store, especially if you're considering Petland. Better yet, go to Petland, laugh at the ridiculous price they quote you ($9500 for me), and then leave and come here ($4200). Then forward me a cheque for the thousands I just saved you :)

PUPPY MILL NOTICE - BREEDER INFO AND CHARGES BELOW: PATRICIA…read moreROWE - 10791 ORIAN ROAD SHERIDAN, MO 64486 - Public records https://www.humaneworld.org/sites/default/files/docs/101-problem-puppy-mills.pdf (PAGE 18) LUIS GONZALEZ- 22111 DAWN DRIVE MILAN, MO 63556 - Public records https://www.humaneworld.org/sites/default/files/docs/HSUS_Horrible-Hundred-2023.pdf (PAGE 13) Both of these breeders have failed USDA inspection reports; showing multiple problems at Rowe's Family Kennel, including excessive accumulations of feces, dogs outside in the cold in January, and dirty food. At Breeder Luis Gonzalez's location a puppy was found "lethargic and cold to the touch," another dog was underweight with his ribs and spine showing; the facility had over 500 dogs." I am beyond outraged by the inhumane and negligent treatment of these animals at Forever Love Puppies in Pembroke Park. We purchased two puppies: a 3-month-old Chihuahua and a 2-month-old Pomeranian. They came home sick. No family should ever experience the fear and financial burden of bringing home a puppy only to find out it is already ill. The so-called "complimentary" veterinary visit that this store "gifts" buyers to use is completely misleading. Our puppies were never examined by a veterinarian, yet we were assured by a staff assistant that they were "perfect" without any tests or physical examination. Side note on this fraud of a clinic: When I walked out of the examination room, there was a dead dog on the bench next to a lady in the waiting room. Such a level of unprofessionalism or disrespect is unbelievable. The attendant called someone to "come get the body". Didn't offer a room for the lady to grieve and choose the urn made her pay and choose in front of everyone with her dead dog on the bench behind her. Days later, our Chihuahua puppy ended up in the emergency room severely dehydrated with signs of Ataxia, a neurological symptom. The result? Over $1,200 in emergency veterinary bills and weeks of emotional distress, all of which could have been avoided with proper care and honest medical screening. We were told that a simple fecal test would have immediately detected Giardia. That basic test was never performed, even though the paperwork states otherwise. We took our boys to our private veterinarian, and both were diagnosed with Giardia. Even more disturbing is the breeder listed on our paperwork. A quick search reveals serious public concerns tied to this breeder. When we looked up the address ourselves using publicly available satellite imagery, the location appears to be a barn-like structure with no visible evidence of adequate shelter or proper housing facilities. At the time, temperatures were around 32 degrees. The thought of vulnerable puppies being housed and possibly transported in those conditions is horrifying. The fact that this store continues to source from breeders surrounded by red flags demonstrates either a shocking lack of due diligence or a complete disregard for animal welfare and consumer protection. There is also a publicly available news report involving the owner's son, Larry Master, which every potential buyer should watch before considering a purchase. Reports and documentation show that puppies are transported in freezing temperatures, with hundreds crammed into trucks and distributed to pet stores across the country. These are living, breathing animals, not merchandise, not inventory, not commodities. This entire experience was irresponsible, unethical, and deeply disturbing. If you care about animal welfare, please do your research. Seek out truly reputable, transparent breeders or consider adoption. No puppy deserves to suffer for the sake of profit, and no family deserves to bring home heartbreak instead of joy. https://www.miaminewtimes.com/news/lawsuits-forever-love-puppies-accused-of-selling-sick-dogs-11711531/

Got my daughter a pomeranian, was delivered to Miami airport. Good service. Kind peopleread more

From the owner: At Fancy Pets Planet, we’re not just another pet shop — we are the actual breeders, raising our…read morepuppies with love and attention from birth. As a family-run, USDA-licensed breeding program and luxury boutique in Miami, we bring over 20 years of experience in the dog world. We specialize in toy and mini poodles and pomeranians, raised in-house with care and backed by pedigrees, health checks, and genetic testing. For families seeking something rare or highly specific, we also import top-quality puppies from trusted international breeders, ensuring every client can find the exact companion they’ve been dreaming of. Sundays are for puppy yoga — our signature Miami wellness event where you bring the good energy and we provide the puppies. Guided by a professional yoga instructor, each 70-minute class blends: A beginner-friendly yoga flow Cuddles and playtime with puppies A fun, family-friendly community vibe Loved by locals and visitors alike, puppy yoga is the perfect way to connect with our puppies before adoption while boosting health and happiness. What sets us apart? Transparency, luxury, and global reach. Whether you’re adopting locally, sourcing an imported puppy, or joining puppy yoga, Fancy Pets Planet delivers a one-of-a-kind experience built on trust and passion.