I went to buy a fish at this store, which honestly doesn't even have much variety. One employee was about to sell me the fish, and then another worker came and told him not to sell it to me, even though there were still customers shopping inside and the store still had 15 minutes before closing (it was 8:45 and they close at 9). I tried to pay and they still refused to sell it to me. If the employees are going to treat customers like this, then maybe they shouldn't even open the store. read more

I bought a cat tree online because there was a fabulous coupon! In the store, Wendy helped me with my selection and Steven so graciously put the 200 lb box in the trunk of my car. I would like to thank Wendy and Steven so much. My two fat cats will be extremely happy. I am going to build this item myself, but they do offer assembly for only $15. read more

When it comes to pet supplies, they have what you need when it comes to good customer service. That's questionable. I walk up to pay for my things and a gentleman is on a FaceTime call with three other people. Andre the guy at the register, you can just tell he doesn't wanna be there. I thought it was disrespectful to be on the phone at checkout. read more

There is absolutely no loyalty at the store. Why bother recommending services and even the Hallandale store. The manager is horrible he couldn't care less! And when that happens, you can only imagine that the tone is set from the top. Refrigerators working properly, fish tanks, bugs in the food.. etc. read more

We went to the store to see their fish and the tanks were so clean and well stocked. The staff was also very nice

My puppy's hair was wild and crazy, so I brought her in to be groomed. We were lucky enough to meet with Paris who suggested puppy trims until her fur grew out correctly and I'm so glad we did because 7 month later her fur is growing out beautifully all thanks to Paris. She takes pride in her work and is very loving to my pup. read more

Petco - Pet Stores Near Me - Hallandale Beach, Florida

My dog, Romeo was mistreated by the groomer. I never had a complaint. Today he was groomed by a new groomer and he was so good! That means the groomer who groomed at Petco at Hallandale hurt my dog Romeo. Never going back here!!! 0 STARS!!!! read more

Terrible customer service. Asked for product and to check if other stores in the area had it and the girl behind the register refused to call and claimed to not have their number. read more

Do not ever go here! They refused after 10 years of grooming my sweet cairn terrier to groom her anymore.... BECAUSE she's blind now? How much more can one say? Robert was out groomer and even babysat Scarlett... how DARE he!!!! They're also a rip off... Enter at your own risk! read more

Petco - Pet Stores Near Me - Hallandale Beach, Florida

Today I came in to purchase fish and a tank. When I got home I realized the tank was cracked so bad to where water was gushing out every time I tried to fill it up. Since they were already closed I couldn't go back so the fish sat in the bag overnight. When I woke up they were all dead. Waste of $100. read more

Petco seems to have turned into a weird store. I happened to be near this location over the weekend and stopped in because I needed a few cat supplies. They didn't have the water fountain filters that I needed and they didn't have a wide variety of cat food. They also will not honor coupons that are on a phone because they said they have to send the coupon to their corporate office and with a phone coupon, there is nothing to send. The store layout is kind of weird too. Items aren't logically placed and finding what I was there for wasn't easy. The staff was friendly and they did help me find what I was looking for (except for the filters). I don't think I wll shop at Petco again for awhile. read more

I took my Pomeranian to have a full groom plus cut with Veronica. It was honestly one of the best grooms he's ever had. She was fast, thorough, very friendly, and my dog left without a hair out of place. I'm still amazed at how perfect of a cut she did... everything's so even! Also, I could tell that she took great pride in her work and that it was important to her that I was satisfied. We will definitely be returning for our Pom's next groom. Great prices as well!! P.S. We had his teeth brushed for an extra $10. His breath smells so fresh!! Just like the rest of him. read more

Petco - Beautiful groom by Veronica. - Pet Stores Near Me - Hallandale Beach, Florida

I would put 0 stars if I could. I'm not sure if they have a new manager or the groomers are to lazy to do the work they are trained to do.I've taken my dogs there before and never had any issues. I've never written a bad review but after this morning I was frustrated. I made an appointment for my 2 dogs and they refused to groom them and said I was better off shaving the dogs cause it's impossible to groom them and it'll take too long. I have two malamutes they have a very thick under coat and are super fluffy. I understand they are a lot of work and I wouldn't have mind paying extra but the whole situation was extremely frustrating. They said no groomer would do it I left and called a local grooming store down the street and they took my dogs with no problem and was able to get the under coat out. read more

Staff are not friendly. I've had a couple good experiences but most seem annoyed or inconvenienced to help. They NEVER have us saved in the system, which makes it impossible to get any grooming done. They do not enter their paperwork so past grooming is not documented. Nobody apologizes for the companies mistakes. I have even had cashier yell at me about the return I was making and called her manager then threw my item forcibly into the trash to cause a further scene. Go to Pet Smart. read more

Our dog had been groomed and instead of. calling us to pick him up they put him in a cage for hours. No excuse since we have used them (Chris) for over two years and always want to bring him home promptly. read more

Absolutely love this location and I really like the staff. I've been buying my fish and aquarium supplies and equipment from them since last year and even through the whole pandemic, they have been there for me and my fish to help and deliver great service. Excellent product selection and wonderful staff. My fish owe them all the energy and health they have (little bubbles of joy coming up in my tank from my playful catfish :-D) read more

I have purchased cat food and litter to find out that there were grain moths in the food . It was so bad that they took over my kitchen where I feed my cat. I have found the outside bags of other food to be covered with the larvae. I will buy canned food and toys but petco needs to step up to the plate in protecting the food read more

Luna's first time to the groomers in a long time since we normally bathe her at home but Denise took such good care of my baby. She was patient, attentive, and so loving to my girl, she did great! Will definitely be bringing her back again! read more

If you're looking for a reliable and really talented groomer, ask for Tom. He knew in an impressive way how to handle my dog (which is not easy) and make him feel comfortable. He did a really good job with my yorkie's haircut and was super helpful! I only trust him as my dog's groomer for now on! read more

Petco - Pet Stores Near Me - Hallandale Beach, Florida

Horrific experience with my furry child...which will effect the rest of her life. When picking her up, the groomer tells me.. an employee opened door really fast causing my furry child to jump and get cut on her paw.. finding it hard to believe, I just agreed.. as she told me it was minor and not bleeding anymore. As I am speaking to her, I noticed the whole counter is full of blood. I had to take her to Hospital, turns out the cut half her paw which fell off. Her Vet said she could only walk early mornings or eves, as pavement would be too hot for her to enjoy walks since she had half back paw missing. It was the groomers lack of empathy and professionalism as well as store manager who was not only rude, lacked management skills and well wont even touch his verbal communication skills. I must say Corporate after emailing, paid Hospital and Vet visits. BEWARE OF THIS PLACE read more

They have an OK fish department and try to help homeless pets; I like that about them. The help is always friendly and the prices on food is good; avoid the grooming at all costs. read more

See all

UNACCEPTABLE CUSTOMER SERVICE. Susan booked the CGC exam for my dog on Thursday. After I took the day off from work to make this exam, I was told upon entering the store that the dog trainer called out sick. When I spoke to the store manager I was told that the trainer doesn't work on Thursday's. The store manager called me the next day and apologized and said that there was none excuse to this and was "baffled" as to why they would book me on a day when the dog trainer does not work. He comped me the price of the exam and invited me to come in today, so I gave the store a second chance. When I met Chris, the dog trainer, his stench of cigarette smoke was so strong I immediately got a headache. He then told me that he's thinking of working at Dynamite Dog Training instead. I found this rather unprofessional and shocking. My dog passed 7/8 of the most challenging tasks except the "three minutes of separation" under Chris' supervision. I quite frankly don't blame her and NEVER have I heard my dog cry so loudly in someone's presence before in my life. She has great intuition as I wouldn't be comfortable alone with him for three minutes either. Now off to buy some Advil for my headache due to his smell. I would suggest one to steer clear of this Petco location as I will never step foot in this store again. Thank you for wasting two days of my time! read more

Consistently well stocked and with consistently excellent customer service, this is my favorite Petco location. I won't bother going to any other one. Prices are competitive, the story is kept clean, and there's a wide variety of products to choose from. Great store; excellent management. read more

Very friendly and charming store. Clean, well organized , amazing selection of products. Pets are welcome and my dog enjoyed the cart which was just the right size and the right level for her to see all the products. A youthful and helpful staff who were very friendly and each one greeted my dog individually as we made our way around the store. Pet treats were abundant and so many varieties, literally several aisles of every type. I was really happy to find Halloween themed decorated cookies and treats at a very affordable price, they also have these really cool Oreo-style cookies with similar packaging and omg, I can now feed my dog cookies without guilt. They are healthy and great ingredients, and not weird flavor, but a sweet just like a regular people-cookie. Some very cool and unexpected items. The staff is great. We didn't use the grooming services, my dog is pretty low maintenance but the groomers were quite friendly and I'm very happy we went there. My dog and I had a great time and I'd like to go back because it was so fun. read more

I bought a larger (Aqueon) tank for my Betta, who'd gotten lethargic in the very small one we started with. The salesperson was very helpful in picking out the right things to put in it, and the Betta clearly seemed much happier in it. BUT...after getting it all set up, including using the drops to make sure the water was ok, I began noticing water around it. At first I thought I'd just splashed it when filling the tank, and mopped it up. And kept mopping. And kept mopping. This morning I noticed the water level was much lower, and there was water on the floor. The tank leaks!! Now I have to go through all the time and trouble of undoing everything I did yesterday, taking it back, replacing the drops of water conditioner -- and then starting over with a new tank. I recommend that people make sure a tank doesn't leak while still in the store! This was NOT a positive experience! read more

Horrible phone customer service!!!! Asking for product stock while they are employees on the clock and it is like you are BOTHERING THEM... I cannot stand horrible rude attitude customer service! I'm very upset. It's no wonder why online business's are killing it!!! read more

I love all the staff at petco . Super friendly and willing to help at every turn. The products or first class and the store is super clean. Chris is the Dog Trainer and he does a fabulous job it's a pleasure having those Petco in my neighborhood. read more

I originally went in to buy supplies for my crested gecko and happened to see where the crested geckos were stored and to say I was disgusted is an understatement. There were at least 6 crested geckos in a 20 gallon tank. Males and Females put together. I saw a girl crested gecko that I ended up buying the workers did not know how to handle her and grabbed her very roughly out of the enclosure by her tail as she tried escaping one of the worker even said 'Does she want the ugly one?' I ended up taking home the gecko and set up her enclosure (The gecko must have been 2-3 years) She was very jumpy and not used to being handled which is normal as she was scared. After observing her for about a day I saw that she was very different from my gecko that I own which is also a crested gecko she was very lethargic and wouldn't really move which was concerning. I observed her further and came to the conclusion she was sick so I returned her. I brought her back to the store and they took her to Wellness as to my suspicions she was indeed sick. Please if you are looking for a reptile please do not go to these big chain pet stores. The animals don't come from a good breeder and they will most likely end up being sick. If you want a reptile please go to your local reptile store where the animals are treated better and the people know a lot about the animals. (I got my first crested gecko from 'MOC Reptiles' in North Miami, and my gecko came home with no problems and I still have him to this day and continue to buy my reptiles from there) read more

After adopting my first dog from the Humane Society in Miami, I took a drive to this store to load up on the essentials. Though I didn't buy everything I needed here either because I couldn't find it or was pricier than I thought, I still give this place a 4-star rating. Here's why: The staff is very friendly and everyone stopped to pet the new dog. My dog even received some treats from some of the employees. There are many dog toys in this store and many different varieties of treats and items. The food I was looking for was only available on a really big size so I didn't buy it. Also, I was looking for a food bowl that doesn't skid and I couldn't find one. Overall, is a great pet store. read more

We like to come to this Petco for our puppies treats. But anytime you need help you can't find an employee to help you!! And if I bring my dog with me they want to harass me about their training. Need to really think of I'll be returning. read more

It took 5 hours for my dog to get groomed. He bleed from his nail and pee'd on himself. Also he was still wet

It's sort of new, and the store's neatly organized, but the dog groomers at Petco are atrocious. They fail to cut my dog's nail, everytime! I'm surprised they're even licensed to be groomers -- it seems like they were just dragged off the street. If you're in the East Hallandale/Hollywood area, I'd recommend going to a local, self-employed dog groomer (see Craigslist). read more

Tom does a great job!! My dog Elvis loves to go to the Hallandale Petco for all his haircuts & shopping! Manager, Steve is super helpful too! Great staff this year! read more

I have shopped at this Petco for years. I know most all staff by name, Tom, Steve, Susan, Christopher to name a few. The store is kept very clean. I know where everything is located. I truly believe this Petco is an exceptionally run store. read more

The staff is fabulous ! Tom is so accompanying ! My dog loves to get groomed at Petco! Great job Tom! Paris is fabulous too! Thank you

Great place for all my pets' needs. They have good deals in the toy bins where the offer pretty good sales. Their groomer are also pretty good as well. They have a wide selection of good and toys. And my favourite is the Star Wars toys and pet clothing and accessories read more

I have taken my boy Stan here since they have been open they do an AMAZING JOB ALWAYS !!! Ask for Chrissie the manager she is great & Stan loves her read more

I can't say enough good things about Ray, the dog trainer. My Havanese puppy went through Level I and Level II with him. He's the best!!!

I bought a little ball of algae for my beta fish here and the workers were very nice to me and my sister! It's too bad they didn't have any cats or ferrets up for adoption or for sale but they did have a huge variety of fish and rodents (In cages obviously) read more

I love coming here. The staff are friendly and knowledgeable. It's always clean and neat there. They have a better variety of food than petsmart. Highly recommend. read more