1. Avenue Travel Group

    1. Avenue Travel Group

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    Madison, NJ

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    Avenue Travel Group

    1.0 (6 reviews)
    Open 10:00 am - 5:00 pm

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    Unitravco Travel

    Unitravco Travel

    5.0(2 reviews)
    0.2 mi

    A big shout out to Dinaz at Unitravco Travel. I was going to California for business earlier this…read moremonth and my departure date kept changing. Once there I ended up staying longer and Dinaz helped me with all the unexpected changes. At one point during my 9 day stay , Dinaz was on vacation herself but she was still was kind enough to cancel a refundable airline ticket and rebook a new one for my return trip . This is the first time I worked with Dinaz and I could not have done all of these bookings without her. Thank you Dinaz !!!

    Another trip extremely well planned by Nanci at Unitravco in Madison, New Jersey. Nancy is…read moreextremely detail oriented and planned a wonderful vacation for myself, my husband and three children to Paris and London. She goes the extra distance to ensure our wants and needs will be met. I really like that she offers many suggestions of places to see and places to eat that I would have never thought of. From planning our family vacations in Portugal, Spain and Italy to this years African safari, our family feels as though they have really seen the world. Quite honestly, I wasn't really knowledgeable about the different things to do at all of these places but Nanci was like a walking tour guide making sure we would see all of the highlights of each city we visited. From a very satisfied customer, I would highly recommend this travel agency and especially loved working with Nanci!! Bon Voyage until our next vacation!!

    Cheapflightsfares - My bestie

    Cheapflightsfares

    1.9(104 reviews)
    2.4 mi

    We recently had an emergency situation and had to buy a OW ticket pronto. I got on Kayak and this…read moreonline travel agency gave me the best price on the itinerary I wanted. I booked it online around 6:30pm for a flight the next day at 10:00am. I was getting nervous since after an hour of booking, I had not gotten an E-ticket confirmation. I chatted with them online around 8pm and they said the ticket was still processing...to make long story short, it took my 4 online chats and 9 hours of waiting time....along with a threat to cancel my ticket with my credit card company before I got the final E-ticket and airline booking confirmation code. The last chat came with a "your original ticket price has changed...now it's $275 per person more".....I pushed back hardly ....until the agent said they would waive the "price increase". So much wasted time and energy on a process that should take seconds with any other reputable travel agency. STAY AWAY........

    Absolute scam. Avoid CheapFlightsFares. I agree with many of…read morethe comments here. I booked a flight through CheapFlightsFares and realized about five hours that I needed to cancel. Their website, and Kayak's website, both reference a 24-hour cancellation period. When I called to cancel five hours after the booking, the representative spent several minutes trying to pressure me into booking a different date instead. I repeatedly explained that I only wanted to cancel. He kept pushing until I finally had to be very firm and ask him to simply process the cancellation. Then he told me British Airways was keeping $595 as "airport taxes and other government fees" and that CheapFlightsFares could only refund the fare portion, which was around $2,200. They told me to call British Airways, so I did. After speaking with a BA manager, I was told that British Airways has a 72 hour international flight cancellation policy where, within their stated window, they do not keep even "one dollar" of the fare or fees. While I was still speaking with British Airways, the same CheapFlightsFares representative called me back and suddenly said they would make a "one-time exception." After arguing with me and repeatedly lecturing me about my tone, he eventually said they would refund the full amount "as a courtesy." I never received a clear written confirmation from CheapFlightsFares. Everything was relayed verbally. The entire interaction felt deeply unprofessional. The representative appeared to be making up policies as he went, changing the explanation when challenged, and refusing to answer direct questions. He also repeatedly focused on my "tone" rather than explaining the charges or providing documentation. Two days later, there was still no evidence of a refund. The sale had processed, and I was still charged the $595. I understand refunds can take time, but after the first interaction, I was not comfortable relying on a vague verbal promise. My credit card company recommended that I get written confirmation from CheapFlightsFares. When I called again, I was routed through multiple people who kept saying I would only be refunded the $2,200, not the full amount. Eventually I was transferred back to the same representative from the first call. He again lectured me about phone etiquette and repeatedly told me I "wasn't listening," while refusing to provide the written confirmation I requested. I asked for some type of confirmation at least eight times; each rejoinder was about proper conversational etiquette rather than responding to my request for a cancellation confirmation number or other documentation. At that point, I told him I would report the company to the BBB and blocked his number. This was one of the worst customer service experiences I've ever had. I'm also going to contact Kayak, because I do not understand how CheapFlightsFares is being listed alongside legitimate companies like Expedia. Based on my experience, I would strongly recommend avoiding CheapFlightsFares entirely.

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    Avenue Travel Group - travelservices - Updated July 2026

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