Dr. Kohler is a wonderful doctor. She is very compassionate but also very professional. Her office…read moreis extremely well-run, she's always on time, and I've never had any problem with insurance billing. I highly recommend doctor Kohler!

Horrible. Selfish. Careless. Unprofessional. No punctuality…read more My friend had a very disappointing experience at this facility. The food that was served often did not match what was listed on the menu, which was frustrating for patients who were expecting specific meals. There were also multiple scheduled group sessions where patients sat around waiting, only for the instructor to never show up. As a result, patients spent most of the day doing little to NOTHING. Communication with the facility was also extremely poor. We left more than 10 voicemails over the course of their stay, and not a single one was returned. It was quite literally impossible to get anyone to answer the phone. The therapists only spent about maybe 10 minutes assessing my friend before making conclusions about what was wrong. It felt rushed and didn't seem like enough time to fully understand their situation, history, or individual needs. Mental health assessments should feel thorough and personalized, but instead the process felt superficial and left us with little confidence that they had an accurate understanding of their condition. The daily check-ins are not thorough enough to have a decent understanding of one's mentality. The discharge process was equally frustrating. The plans were constantly changing, and no one could provide a clear discharge date. My friend's mental health actually declined during their stay due to the lack of structure and uncertainty. It ultimately reached the point where their mother had to come to the facility herself and insist on his release. I could go on but overall, this was a very negative experience, and I would not recommend this facility based on what we witnessed. The one bright spot was Robert, who was personable, compassionate, and treated everyone with kindness and understanding. Unfortunately, one great staff member could not make up for the many issues with the facility as a whole. Whoever manages this needs to do extremely better or find a different field to work in, these are people's lives in jeopardy!!! This place did nothing but weep negativity into an already struggling person.

I was a patient at Cottonwood Springs for 5 days. I self admitted into the facility with the idea…read morethat (following Kansas state law) I would be able to leave whenever I deemed necessary. I was not only told that i couldn't leave, they also said they "didn't know how much they could tell me regarding that". I was very disappointed in my care. I was told they would "monitor my progress" after day 3 but I kept reiterating that I didn't feel it was necessary for me to be kept there any longer. After finally being able to sign an AMA (against medical advice) to leave, my nurse practitioner at the facility told me she wouldn't prescribe my medication for my anxiety because of the AMA. Almost like a punishment. Overall I was not very pleased with staying there. The food was hit or miss (mostly miss) and it didn't seem that the staff were very good at coordinating any plans for my discharge.

The intake was very detailed and thorough. The therapist that I got matched with was nice but we…read moredid not click. I felt like she was not quite understanding me and not giving me good tools to help me. Our sessions were through zoom and zoom therapy is not always great. We constantly had technology issues which made the whole situation frustrating for both of us. She had to cancel or reschedule me at least four times! I was in bad shape and I couldn't afford to have someone flaking on me that often. I had an individual therapist, a psychiatrist, and a case manager. My case manager was very disorganized and not professional. I only spoke to the psychiatrist one time and the first appointment is supposed to be one hour long but my appointment with her was 20 minutes at most. She prescribed me something that could have killed me; she didn't even check the drug interactions! The whole time with JCMH was quite frustrating and not helpful. I know they were trying their best but it was so disorganized and not professional. I needed high quality professional help and what I got was below average, mediocre help, at best.

I've had nothing but bad experiences at this office and I've only been a patient since September…read more I've only had one full 60 minute therapy session because my therapist runs late. I came in after a suicide attempt in November to get my meds refilled (I was withdrawaling from my meds and lost it) and THEY TURNED ME AWAY. I waited for three hours just to see some snotty nurse for barely five minutes who didn't listen to what I had to say and then was told an appointment would be made for me to see my psychiatrist that day. When I checked back after waiting some more, I was told the appointment hadn't been made for me and the opening had been filled. I left empty handed and defeated. They didn't take my situation seriously at all. As if that's not bad enough, my therapist told me he had to report something we'd talked about during our last visit. I'd been told everything was confidential unless I was in danger or putting someone else in danger. He didn't ask if I wanted to report the subject of our discussion and didn't explain when or even if he was going to report it, just that he was required to. So now I'm up to my eyeballs in anxiety, wondering if I'm going to have to relive something that happened over 15 years ago and has been personally dealt with. The staff at this clinic don't give a damn about helping anyone and I feel they've done more harm than good where I'm concerned.

I was a part of the anxiety intensive outpatient program and it was wonderful. The therapists that…read moreran the group were truly amazing. They cared deeply for everyone and were so supportive and validating. I met so many great people during my time there. This particular group met three times a week for three hours. It wasn't too much and it wasn't too little. It challenged me in good ways and broadened my horizons. It changed my perspective on things and how I think about anxiety. This is a wonderful group for anyone who is experiencing lots of anxiety or is having a tough time. They teach you many wonderful skills; they're so versatile! You get to decide what you choose to do and what works for you. I highly recommend this program for everyone!!

I loved every part of the experience. The counselors are warm, hospitable, and quick to respond…read more The office is comfortable and calming. Each one of my sessions were so helpful (and continue to be). I would recommend Renew (and my counselor, Anna) to any of my friends.

Taylor is great. He listens and cares with an expert's insight all while making you feel like a…read moreclose friend.

From the owner: I work with a individuals struggling with anxiety, depression, identity issues, etc. I also…read morespecialize in couples and families - focusing on restoring and creating healthy, loving connections.

I felt at ease the moment I walked in. The staff are very…read morecompassionate, helpful and genuinely interested in your wellness. I have sincerely benefited from my time spent with their highly qualified staff. If counseling is intimidating to you, you won't be after your first session.

You walk in and feel like you've come into the living room of a house. The atmosphere is homey and…read morethe staff are the nicest people you ever meet. I felt like I was welcomed into a family

Dr. Menninger not only has the education, but he has the familial background to make him a great…read morepsychiatrist. No other doctor meets his expertise and disposition.

My son had an appointment for today 1/18/2021. I believe he made the appointment in late October…read more He died 12/15/2020 "waiting to be seen". New patients should be given Emergancy priority. They need immediate help. He was referred to this practice by another doctor who could not see him because he was not a drug user. When I called this morning to let the office know he would not be at his appointment because he died the assistant was rude, snippy and said I'll make that note. No sorry for your loss.

I have been to Cottonwood a number of times in the last 4 years, and things have gone down hill in…read morea number of ways that I will outline below. You used to be able to knock on Doctor Willie's office door and he invites you in and share his experience, strength, and hope every week day you were there, and you just do not get to do this anymore. He now has black construction paper taped over the window on the door so you don't know if he is in there or not. I got there early Tuesday morning, and between then and the end of the week I met with him 1 time. He was apparently taking the whole next week off, so I would not see him again before I discharged. I don't know how many other patients knew he was going to be gone, but I definitely did not. There was no goodbye of any sorts. 1 patients I talked to said Dr Willie himself informed him of this absence, but multiple PCAs told me none of them knew he was going to be away. I have a hard time believing that a patient knew he was going to be gone but the staff did not. I view this as basically the highest level of disrespect that can be shown to a patient. With Doctor Willie being gone, Patrick was supposed to send a prescription to my pharmacy, and he screwed the whole thing up in every way possible. I have been waiting for this to be resolved since Thursday, and I'm starting to accept that nobody is going to fix anything and that I am shit out of luck. Cottonwood food used to be great. The meals served were really good, and all 3 units were stocked with good snacks. People check in there who have been living off 1000 calories, a liter of vodka, and a bag of meth a day for months if not years, and these people need to be able to go get a decent snack 24/7. You used to be able to go get a pint of milk, a PB&J, and ice cream any time. The new Cottonwood, I bet they're food budget has been cut by 60% or more. The meals served are lukewarm and just generally low quality. Snacks in the units are nothing but cheap carbs and sodium. You can get 2 grams of protein from a snack tops. All of those decent snacks in the fridge are gone. If you want a milk during a non meal time, you have to bring it back with you and most likely someone will steal it out of the fridge if you do. I started pouring my milks into a 2nd water bottle I had and putting that in the fridge and people would leave it alone. People's insurance pay 917 dollars a day for patients to be here, and the company wants to cheat them out of a few bucks worth of decent food. I've mostly concluded that Cottonwood now operates at the level that all the other mental hospitals have been running at all along in the past, and I just got spoiled by the way it used to be. I don't know if Doctor Willie is now just overrun by a bunch of crap that the new owners are now putting on him to do, or if this is a personal thing that he has decided I am no longer worth his time. I guess the company got bought out recently, and big corporations buying small companies never leads to patients and customers being treated better. I have referred people to Cottonwood for years, and I am not going to do it anymore. I don't know who to blame for all this stuff, but going here will not improve your life. I have a feeling that no mental hospitals in this country improve anyone's lives anymore. If you need to quit alcohol of drugs, find a family member or friend to hold your alcohol or drugs and ration you with them and quit that way. I wrote a 2 page essay to attach to my discharge survey that gets into these issues, but I know they are going to blow off almost all of it. So ya, Cottonwood is now another example of a giant company turnings things to shit.

so i went there a month ago and the staff was extremely rude and invalidating. my friend now goes…read morethere and has informed me that one staff is continuing to talk about me claiming they "couldn't stand" me, and then told my friend that she doesn't need to be there and then is denying help when she wanted to go back for more help. really crazy how this is a place for the mentally ill and is supposed to help but lowkey makes you feel even worse than before. gross.