Watch out for this con man! Installing pools and the mistakes he makes doesn't get fixed. The…read morerelationship starts out good when he promises the world. By the time the pool is installed, we were unhappy with the work and he was a jerk.

After spending tens of thousands to fix the falling retainer walls and cracking moving pool deck…read moreand finishing the stucco job that Bobby never finished NOW my pool lights aren't working. my pool is not much over a year old. bobby and Trinity took my just under 250 thousand dollars and ripped me off with the worst construction and not even the pool lights are quality I paid for TOP quality and was ripped off by horrible work. potential pool buyers BEWARE! and if you like email me and I'll show you.

We had Stacation install a pool hoping for it to be ready by Spring Break for the grandkids to…read moreenjoy. They did it and the pool/spa is great. According to the app used to control the pump speed, it is much more efficient than I expected. I have never had a pool before, so learning how to correct the pool chemicals has been a learning experience, especiallybwith our private well water, but was able to it to get all tests to pass. Staycation resolved every question or concern. Responses were very fast since they use an app where everyone on the project gets copied.

My experience with this company was extremely frustrating and disappointing due to consistent…read morecommunication failures, poor workmanship, and a lack of accountability throughout the project. First, there was confusion regarding the spa system. The contract explicitly specified a blower, yet I was repeatedly told it was a venturi system. I had to repeatedly defend and re-explain my own contract until they finally confirmed what was already documented. HOA submission guidance was also contradictory. I was initially told to reject incorrect materials, but later informed that "generic" selections would be used to gain approval. This raises serious concerns about their process, and I believe HOAs in the San Antonio area would be interested to know this approach may be used. Second, project coordination was inadequate. I had to repeatedly remind staff about irrigation sleeves under the patio, which would have been missed without my involvement. The concrete subcontractor was unaware. While I was told it was "documented," it clearly was not communicated to the field. Anything beyond a basic scope required constant oversight from me. Third, design changes were poorly handled. Adding steps was discussed early but deferred. When included via change order, the drawings were incorrect, resulting in an unsafe step height. Even when sub-contractor flagged it before the pour, no action was taken. When I raised concerns that evening, responses were delayed and dismissive, including unprofessional communication. Fourth, the spa masonry work is unacceptable. While the stone was fine, the top caps and waterfall tile were inconsistently installed, leaving large gaps and visible caulking. When I asked if the caulk line could be reduced, the mason began to agree but was interrupted by the owner, who insisted it was "standard." Corrections were later acknowledged, but the proposed fix exposed further errors. I agreed to a quoted change order, but the final price was increased. There was no accountability or effort to honor the original price. Fifth, site management and closeout were poor. Multiple requests were required to remove debris, leaving my yard in unacceptable condition, resembling a gravel pit. The pool was also turned over dirty despite repeated requests to clean it before pool school. Finally, I was concerned by the company's conduct outside the project. After anonymously seeking advice online, the owner inserted himself into the discussion and attempted to control the narrative despite not being identified. Overall, this project showed a pattern of deflection, poor communication, substandard work, and lack of ownership. I strongly recommend others proceed with caution. Update to Staycation Response: Kelley argued rather than reading the contract-poorly handled. The HOA concern is not misleading, and I did not request anything on a rushed timeline. You deceive HOAs to get approval. Claims that I requested extra work "during" construction are false; I discussed a Phase 2 patio/sidewalk after completion, and with you as well. I never berated anyone over $100, and all change orders were paid in full as shown. I have documented evidence (I'll post), including time-stamped photos (today), supporting all my statements and showing final conditions. I never threatened with a 1-star review for no-cost. Documented evidence shows how you handled this gave you a 5 to 1. You fabricate, lie and misrepresent to discredit me. Conduct outside the project refers to the public Facebook response, which speaks for itself.

Texas Pools and Patio updated our pool with new plaster, additional textured concrete around the…read morepool, repaired our previous drainage issues, and found and repaired a leak that had been an ongoing problem that no one else could solve. We have been very happy with the quality and value of the work the team performed. Clint and John were professional and very easy to work with.

I want to commend Miguel, Clint, John and Anthony for their responsiveness and professionalism…read morethroughout the project. They were always in contact with us and would quickly address any questions we had then and now. Highly recommend this team and the company.

Infinity Pools didn't just build a pool; they crafted an experience From the moment we started…read moreworking together. They transformed our backyard into a daily family entertainment.. the owner designed our unique layout and made sure to fulfill every request we thought of. They were on a mission to make our dream pool a reality. They weren't just about meeting expectations; they surpassed them with flying colors, mentioning of colors the light shows that are programmed with our pool is really amazing as well! Even after the project was done, their commitment to our satisfaction didn't waver. They followed up on the pool, came out and checked the levels, made sure we knew what we were doing. The relationship built between our family and the owner "Carl" is now a lifetime friendship. We're not just happy with our pool; we love it! , and that's all thanks to them. We do plan to use infinity pools in the future for our next build out (patio and bbq/bar area).

Homeowners, be aware before choosing this pool company. Our…read morepool took nearly a year to complete, and unfortunately, our experience has been disappointing from the beginning. Despite advertising a lifetime warranty, the company has not stood behind its work or honored its commitments. Since day one, we've experienced numerous issues, including: Ongoing equipment problems. Travertine decking that was never properly sealed. Missing rebar in portions of the decking, which has now resulted in cracking. An outdoor kitchen that was left unfinished, forcing us to hire and pay outside contractors to complete the work. A spa that is currently leaking. Spa jets that have never functioned properly and cause water to overflow instead of operating as designed. When we requested documentation for our records, such as the materials, colors, and products that were installed, the company never responded. Our pool was a significant investment, yet we repeatedly had to push back when lower-quality materials were being proposed. After researching the products ourselves, we insisted on higher-quality options instead of the cheaper slide, flooring, and other materials they initially wanted to install. There are many more issues than I can list in one review. My advice to anyone considering this company is to do your research, get every promise in writing, keep detailed records, and don't rely solely on verbal assurances. A pool is a major investment, and you deserve quality workmanship and a company that stands behind its product long after the final payment is made. For this and other reasons we were not asked to complete a review. So I took it upon myself to post this information.

Our previous pool technician wasn't providing good service and it was impossible to reach anyone…read more We hired Davis Pools and they sent their technician Tony who worked diligently until our pool was looking fantastic. Tony even explained in detail the work that he would do. We are so happy with the results and are extremely grateful that they are available for contact and prompt to respond. Great value! We highly recommend Davis Pools.

Jack and his team have no interest in maintaining pool chemistry or properly cleaning the pool…read more They don't rinse out the skimmer baskets or seat them properly in the well. They don't test the pool chemistry. I had zero free chlorine just 2 days after service. The pH was way too high as well as the CYA. The pool was very cloudy one time and they did nothing about it when they came out. I had to call them back to fix their sub-par work. When I confronted them about the dirty skimmer baskets, Jack denied responsibility rather than man up and fix it. I'm going to find a real professional to maintain my pool instead of Jack and his 10-year-old employee. The pictures are AFTER they "cleaned" the pool!

Exceptional Experience with Denali Pools!…read more We couldn't be happier with our experience with Denali Pools. They completed our pool this past February, finishing right on schedule and without a single issue along the way. From start to finish, the team was outstanding. Our designer/salesperson, Chandler, was wonderful. He listened to our ideas and brought them to life with a design we absolutely love. A special shout-out to our project manager, Katelyn, who was amazing. Her passion for her work is evident. One of the best things about working with Denali is their commitment to communication; they kept their promise to reach out EVERY. SINGLE. DAY. We were never left wondering about the status of our project, regardless of whether work was scheduled for that day. We are 100% pleased with the final result and the entire process and would hands-down recommend Denali to anyone who is looking to have a pool installed.

0 star review here. They were terrible to work with during the building time with no supervision…read morefor their subs. Every concern I brought up was dismissed .... Only to become the problem that had to fixed after. Our travertine coping was installed and reinstalled 3 or more times. I still have tiles that are chipped. They forgot to install the ozone system... I found out it's not there during pool school when they supposedly completed the work. Also the autofill was not actually connected when pool supposedly was already completed ... they had to come back for that as well. Their subs showed up at work w children in tow.... Etc. Now I contacted them for a warranty issue and they will not cover it. They said they don't believe I emptied the autofill during the freeze. I assure you I did. When I went to turn it on , after the freeze , it was spewing water out. A plastic screw came out. The pump is also not working property and they are saying it's industry standard. It worked just fine after pool was done until a few months ago. I cannot get it above 70 GPM and had it to 90-100 before when we had pool parties. They don't stand behind their product and are terrible to work with. Go build your pool with someone else.

Our pool has never looked better! So happy we decided to have our pool serviced by these guys.read more

Very responsive, great customer service.Jason is very knowledgeable and great at troubleshooting…read moreall of your pool issues.

Excellent service, pool looks great! Will definitely use his services again. He is familiar with…read moreall cleaning aspects as well as pump & motor knowledge.

Brandon provides great customer service, has a ton of knowledge, and affordable pricing. I tried 2…read moreother companies; before coming to yelp and finding Patriot Pool. Brandon follows through on what he says and is very professional. Do not hesitate to give him a call, you will not waste your time.