Pete is an exceptional, professional photographer who truly cares about his clients. I write this…read moreadditional review to post our favorites. Definitely recommend.

From the owner: Photographs & Impressions is a professional photography business serving the Great Smoky Mountains,…read moreincluding Gatlinburg, Pigeon Forge, and Sevierville. We provide thoughtful photography for families, couples, and individuals visiting the area, with an emphasis on calm guidance, clear communication, and a comfortable experience. Family and portrait sessions are approached in a relaxed, unhurried way, allowing clients to be present while we take care of pacing and direction. In addition to family and portrait photography, Photographs & Impressions offers boudoir photography approached with professionalism, discretion, and respect; real estate and cabin photography for agents and property owners; professional headshots; and fine art landscape photography of the Smoky Mountains. With more than sixteen years of experience, every session is handled with care, clarity, and intention — whether documenting a family visit, photographing a property, or creating artwork inspired by the mountains.

Came out to Gatlinburg from Az to visit my son & grandbabies, and chose Keith to do our family…read moreportraits. We had a chaotic group with 6 kids, 5 of them being 7yr old & much younger. As you can imagine how hard it is to wrangle in a bunch of littles and get any good pictures. Keith was so patient, laid back and understanding as well as super helpful. He sent me a few pics immediately that night & they were GORGEOUS, I can't wait for the rest of them. I highly recommend him as a photographer. Coming from out of town, blind.. he definitely made is so much easier!

My mother booked Keith for photos. The photos are terrible. People in multiple photos had their…read moreheads cut off or could not be seen, people were making weird faces, filters made people demonic. My mother reached out to Keith to fix these issues he just changed the filter and sent them back. Keith was an hour late to our photo shoot and said he could not find the location that he recommended. We feel as if he took advantage of us because we were from out of town. If I could give 0 stars I would.

Don and Melissa were so amazing and wonderful to work with! They took my graduation photos and were…read morevery helpful with ways to pose and places to take pictures! I am really happy with how my pictures turned out. Can't recommend them enough!

He showed up but pictures were disappointing same pose 6 and 7 times no creativity or eye for a…read moreshot for my wedding reception I can't get back the moment and I was trying to enjoy it but pics are awful I don't want this to happen to another bride

Worked with Jim on a wedding shoot last week and he is the real deal! Professional, courteous man…read moreand a very short and sweet ceremony. The couple and their families were very happy. Look forward to working with him again. I absolutely recommend him.

Hadn't heard back from our family pastor so we reached out to Jim. Put a deposit down on April 18…read morefor our wedding on May 14 [26 days]. Family Pastor was able to get in touch with us on April 20, 2 days after paying the deposit. When called to let him now we wouldn't be needing him, was informed we would not get our deposit back. No refunds within 30 days of the ceremony. Meaning it didnt matter we had just booked 2 days ago, because we booked 26 days before the wedding, meant he would and did keep the entire deposit. Thanks Jim. With a small budget, paying for the wedding ourselves, we really could have used that money elsewhere.

I had a blast doing this. The photographer and editor were very friendly people and made our time…read morethere fun. The picture quality was good, but I feel the paper print is pretty generic like Walgreens quality. If they had an option of letting you choose better quality prints, rather than only glossy, like matte, luster, deep matte, metallic or fine art, I would have got the package deal. Overall, pretty cool for only an 8x10.

If I could give this place zero stars, I would..... This business operates in an incredibly…read moredeceptive way. We specifically asked about pricing before booking and were told it would be $60 for six people. Naturally, we assumed that was true.... What they conveniently fail to explain upfront is that the $60 is only the "sitting fee" and we were never told until after our photos were taken that the pictures themselves would be an additional cost. The actual shoot was fine, but after that they made us wait over an hour and a half after the session just to receive our photos and check out. We were taken into a small room and the employee showed us a slideshow with packages starting at $500 minimum. For quick funny vacation family photos, those prices are beyond ridiculous. These are not luxury portraits or wedding photos so why are they charging as such?? What's worse is that there were no affordable digital options available either. Instead, the cheapest photo option is $47 per individual print before fees and taxes. I ended up paying a $20 "sitting fee" for two people plus $55 after tax for ONE unframed 8x10 print. That pricing is laughable. The entire business model feels designed to mislead customers upfront and pressure them into spending hundreds after they've already invested their time into the shoot. The customer service only made the experience worse. Despite repeatedly mentioning that we had a six hour drive home and needed to leave, the front desk/sales employee continued rambling about her personal life instead of simply completing the transaction. What should have been a quick and fun experience dragged into a frustrating two and a half hour ordeal. And on top of that, they gave us a wrong photo so we went back into to get the one we paid for and they gave us the wrong one again. I had high hopes when I saw they had 4.9 stars on google but after looking on other platforms (after our bad experience) and seeing much lower ratings, it's obvious they're deleting their bad reviews. Read the negative reviews carefully because they describe exactly what happened to us. This place relies on misleading advertising, high pressure sales tactics, and hidden pricing to make money. Avoid it unless you're prepared to spend far more than they initially lead you to believe.