I want to give a huge shoutout to Joylen at Penske Truck Rental. She was absolutely amazing from…read morestart to finish. Joylen went above and beyond with her customer service super friendly, professional, and incredibly personable. She made the entire process smooth and stress-free, and you can tell she genuinely cares about helping people. It's rare to come across someone who brings this level of energy and attention to detail. She didn't just do her job she made the whole experience better. Management seriously needs to recognize her talent. Joylen has all the qualities of a leader and would be perfect for a managerial position. Employees like her are what keep customers coming back. Thank you again, Joylen you're a star!

Phenomenal customer service! LEE needs a raise, so my wife is 70% DV she has to do things online…read morenot in person because of her anxiety, she rents a truck through U-Haul, first mistake lol but really, we have a truck through Penske and u-haul, when my wife and daughter caught a bug and i was loading these trucks on my own, because i missed my drop off i had to contact LEE as well as call u-hual for my wife, i had asked both representatives the same questions one can i extend till Saturday and two do they do anything for their veterans. uhaul had said they are not doing anything for veterans at this time and we can extend till Saturday if we pay it in full as well as a deposit for estimated miles, feeling defeated i called Penske, got Lee on the line and luckily so she applied a discount for my wife's service and found me another discount then extended the rental free of charge until drop-off, i know she's just doing her job but man its like God opened the clouds and shined down on my family with rays in the form of a woman named Lee, she's attenuative, polite, with great customer service, and is very knowledgeable about the company she represents, i am returning both trucks and going to rent one big 26' through Penske, based Soley on Lee, i took the time out to write this review because of the vast appreciation and respect i have for this representative as a person as well as a representative of Penske her communication alalone just gained more business for her truck rental company probably between 15 to 2k, again thank you lee the Loi Family appreciates your kind and caring help you are a life saver!!

The staff is outstanding. even when the website made a mistake they honored the agreement. I very…read moremuch appreciate how they go above and beyond during a stressful time. use this company.

From the owner: Rent box or pickup trucks, and cargo vans for your seasonal and project-based needs. Whether you're…read morelooking for a one-time rental or a long-term strategy, Enterprise Truck Rental has a wide selection of vehicles.

Great place overall. Staff was friendly enough, but company policies restrict employees from…read moregetting your needs met. It is absolutely insane to me that you can get your truck, and a car dolly together. That's not been my experience at other uhauls. You also irritating that you also can't rent a storage unit at the same time either. Other than those inconvenient items, the staff and the place excellent. I recommend the place highly just as long as you need just one thing

Trying to find a professional team to correctly install a Thule Bike rack is a challenge in…read moreAlbuquerque, Everyone at this store has always been so helpful, and I am looking forward to my second bike rack install for my Cadillac SUV. Its so reassuring to travel thousands of miles and no that the Hitch was installed with precision and professional care. The last U-Haul of the Westside Thule Bike Rack went 156,000 miles without incident. A solid install that carried two bikes across the country many times. When it comes to safety and reliability you only want the best. U-Haul of Westside will get the job done right the first time or they will make it right. I'm on my way back for my second hitch to be installed today.

This is a fabulous storage facility! I recently needed to change ownership of a unit and the office…read morestaff were extremely helpful in the process. The building is extremely secure, promoting your passcode at every stop to ensure only customers with units on the correct floors have access to the proper areas. The halls are well lit and temperature controlled so you aren't in a puddle of sweat while you organize! I really appreciated all of Marco's help, he is such a gem! Overall I would def recommend them if you are looking for a safe storage unit!

From the owner: Uptown Storage + Shipping is your trusted local destination in Albuquerque, NM for fast, reliable…read moreshipping, storage, and moving solutions. We proudly offer FedEx, UPS, and USPS shipping services, along with secure digital mailbox rentals that include 24/7 access—perfect for travelers, small businesses, and remote workers. Need extra space? We offer clean, secure self-storage units for both short-term and long-term needs. Moving? Take advantage of our convenient Penske truck rentals and complete selection of packing and moving supplies, all in one location. Located in the heart of Albuquerque’s Uptown area, we make it easy to ship packages, rent a mailbox, store your items, and move stress-free. Visit us today for friendly service, competitive rates, and all-in-one convenience!

Had some complications with my truck rental this morning. But Andrea was an absolute pro in getting…read moreit sorted out. She was just fantastic explaining the charges and where the confusion was. And I just wanted to send a special thank you. As for the truck, it had 1300 miles still smelled new, and had no trouble at all.

From the owner: Save Up To 20% When You Reserve Online Today!read more

Very professional, and accommodating. I will definitely go to this location for my moving needs, in…read morethe future.

On 10/13/2020 I called to have a hitch installed on my 2018 jeep renegade trailhawk. I was told…read morestaff could install this for me. I waited for two months for the tow hitch to arrive and was notified by U-HAUL located at 4020 San Mateo BLVD, Albuquerque, NM that the item was delivered and ready to be installed. I then called the location and again confirmed this was an associate. On 12/11/2020 I arrived and long story short was told that they did not know how to install the tow hitch on my particular model and I waited 45 min to wait for this answer. How do employees say they are going to work on your car but then tell you to your face that they don't know how to complete the work. Especially after waiting two months! Unacceptable.

owner was professional he worked with us needed the trailer an extra two days and he was awesome…read moredefinitely u good little business to work with and conduct business with

From the owner: Convenient Trailer Rental. Car Hauler and Utility Trailers Available. Call, Text or Visit Our…read moreWebsite To Reserve A Trailer Or For Any Questions You Have

Many thanks to Lizza and Brian for their help. We are a frequent renter of Enterprise trucks for…read moreour business. Really appreciate their professional, friendly service. Highly recommend!

Totally useless. The website allowed me to book a reservation for a cargo van, which they didn't…read morehave in stock. Why bother wasting someone's time with an out of date reservation system? Do better with keeping up on your inventory.