I made a reservation for morning pickup. They lied and said they didn't have my reservation (even…read moreafter I gave the confirmation number). Then they backpedaled and said they could find it, but I'd have to wait three hours (if I didn't mind). I do mind. I won't be renting here again, and I'll do my best to avoid Hertz.

ABSOLUTELY THE WORST SERVICE I HAVE EVER RECEIVED! I did work with Nicole who was kind and…read moreunderstand of my unique situation in regards to buying my car. I

less than 1 star review. I had rented a vehicle for 5 pm pick up which was confirmed. I received an…read moreemail to pre- check so I did that to make it easier upon arriving. At 4:52 pm I was left a voicemail that there were out of cars. 8 minute grave period, left me no time to schedule anything else. they offered to drive to a location I had just come from and said it would be a couple of minutes, it took me 45 minutes to get from Dearborn to Woodhaven for the confirmed 5 pm pick up. needless to say I walked several miles home from Woodhaven enterprise with my work bag and 12 beautiful tacos. From my experience yeaterday I would not recommend and certainly would not use my dollars at any enterprise. there is simply too many alternatives that will honor your choice to do business with them. I walked to hertz the next day and the vehicle I ordered was ready and waiting for me (for $50 less). i took other peoples experience with enterprise for granted and chose to use them, I was let down and agree. "if it can happen to them, it can happen to you"--- the customer service was also terrible, they let me know they were sorry. that helped a lot on my walk home 0 stars, 0 professionalism, 0 concern. go down the road to Hertz

This establishment should not be in business; the staff does not have the proper knowledge when it…read morecomes customer service and running a car rental company. They illegally steal money out of your account without notifying the customer which in turn lead you to dispute charges. This is a practice that need to be stopped asap!! This place should be shut down, there are a lot of crooked people employed there along with the managers. Charges will be filed if this matter is not corrected asap!!!!

Awesome people with great cars at a great price...thanks Pete for all your help and the great…read moreexperience you gave me and my wife...

I bought car 6 week ago from Hertz. They still not sending me my car title…read more So disappointed me when i call them they always said we are busy in meeting we will call you back. They never call me back .Now i don,t know how i can registrar car to my name. Time of sale they paid all in full. I will wait an other week and see what happen. Hertz not have good Customer service.

Another worthwhile rental for a little short time always peaceful service here. Clean bathrooms…read more Getting a lift home close by. Thank you to the great team here at Enterprise.

Had a wonderful experience at this location! Definitely ask for Ariel she is the best! She made my…read moreexperience very smooth and she was so nice and helpful. I even ended up keeping it an extra day due to how affordable the pricing was as well! Shoutout to my girl Ariel! Thank youuu so much!

It's a great airport, comfortable, with interesting shops. We always take a car service so I don't…read moreknow the parking situation.

I would highly recommend DTW Detroit Airport Car for your transportation needs. Don't let the name…read morefool you into just airport service, they offer more. I had to return to Michigan for a funeral and was looking for two SUVs to transport my family throughout the day. DTW Detroit Airport Car was the first to respond, the least expensive - several hundreds less, and the most communicative through Yelp, text, email or phone. The drivers were great, professional and helped our family in a time of need. Next time I need vehicle transportation while in Michigan, I would contact them first!

I recently went on vacation and used hertz they are absolutely great and I got a good dealread more

Dealership wanted $1,100 and a week for a repair Greg's would completed within 2 hours for $400…read more Alex and Henry where great, they helped me avoid an additional repair for for free and even let me daughter hold their beautiful parrots. Couldn't be happier with the service and we will be back... hopefully not for awhile of course.

They tried to upsell me on services I didn't need. I posted a google review about it and they got…read moreupset with my honest review by aggressively calling me and threatening a lawsuit instead of trying to make it right. Told the guy I didn't want to argue over the phone because I was with my kid at an event. He continued to be aggressive, so I hung up, then received this text from him. He puts up a great front of being friendly, but this just goes to show how small his ego is. I'm not one to leave reviews but I want everyone to be aware what's under the mask he wears. He's friendly as long as you leave a 5 star review... Here's a copy of my google review: Tried upselling me a front brake job for nearly $400. Told me all my front brakes needed replacing. Just took apart my brakes, pads were completely fine, drivers side rotor and caliper were fine. Only thing that was wrong was my passenger side caliper needed the pins cleaned and lubed, they were sticking just a little causing more heat on the rotor. Took me less than an hour to fix and just a $12 bottle of lube from autozone. Didn't need all new parts to replace everything like they tried to tell me. In my own experience I went for one small thing and they tried upselling for multiple things. They also tried to sell me new rear struts for $700, they told me they were leaking. Checked them myself and had another mechanic take a look and they were completely fine.

I never write reviews before the service is completed nor do I hardly ever give a 5-star review…read more This is a family ran business and now I even feel like a member as well. I always have beyond anxiety with anything like this and I was immediately put at ease. I wasn't rushed or brushed aside to explain my issue. Communication is great and I am never left wondering. Not excited to have Jeep repairs, but when I do this is my place!

Always treat me right! Prices are fair, work is done in a timely manner. Questions are answered…read morehonestly.