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    Avis Cool Springs-Embassy Suites

    1.5 (26 reviews)
    Closed 9:00 am - 12:00 pm

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    William W.

    This Avis location is conveniently located inside Embassy Suites in the Cool Springs area, a popular hotel for people traveling to Nashville on business. The location is close to our house and we needed a rental for 24 hours. I brought the car home the night before our flight, dropped it off at the airport 24 hours later for no extra charge, and paid way less than a taxi or private car service! The best part was the friendly service. A rude customer in front of me rented a car and was very difficult to deal with. The man behind the counter calmly answered all of his questions and remained professional at all times. When it was my turn, I asked him how he kept his cool with such an inconsiderate person. He calmly replied "Oh, I'm patient with everyone." Well played, young man! Well played. The car was brand new with a spotless interior, but they even offered to clean it more because there were a few bugs on the grill. Wow! What service!!!

    This sign is always up.

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    9 months ago

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    9 months ago

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    1 year ago

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    11 months ago

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    2 years ago

    Customer service is severely lacking at this location + they rarely have cars available when you show up, even with a confirmed reservation.

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    2 years ago

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    2 years ago

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    3 years ago

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    9 years ago

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    2 years ago

    Desk staff assisted with adding an additional driver to rental and was close to my location and no wait.

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    4 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    Avis Cool Springs-Embassy Suites - carrental - Updated June 2026

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