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    AVIS

    1.6 (5 reviews)
    Closed 8:00 am - 7:00 pm

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.5(75 reviews)
    0.6 mi

    I really Just want to say thank you Luis!!!!!…read more I had a horrible experience at the Enterprise Eastchester location and my experience here was COMPLETELY DIFFERENT! For starters they tended to me IMMEDIATELY, Luis wasted no time saying hello, getting my name and license and directly me to the customer waiting room. I came here for an insurance rental and when he came over to me he came with two sets of keys and asked which vehicle I preferred most. I selected a Chevy over the Ford and was told if I was dissatisfied to please come back in and change the car. We did our walk around, I signed my digital contract and before you know it I was on my way! If I was here for 5 mins, that was a lot, which was way more pleasant than the 2 hours I sat at the other location with NO HELP in the HEAT! After getting my rental the next day I received a call from a manager about my experience and satisfaction. Overall, I was completely satisfied! Thanks again Luis!

    had a very poor interaction with the branch manager on Friday, 6/19. The day before, I spoke with…read moreanother manager who informed me that they would be able to pick up a vehicle that needed to be returned, as the renter was in the hospital. However, when I brought the car in on Friday, the manager on duty stated that they do not offer pickup service and was very rude in how this was communicated. I requested a receipt confirming that I had dropped off the keys, but I was told I would not receive one until the vehicle was picked up. I provided my email address and requested that a receipt be sent to me, but the manager appeared to ignore me and did not appear to even document the email. I have still not received anything. At this point, I am unsure whether the return was properly logged into the system for the correct date. I expected a higher level of professionalism and customer service from Enterprise. I will also be reporting this matter to corporate.

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    AVIS - carrental - Updated July 2026

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