impressive. Excellent, professional front desk. Both employees,…read more Female about 25, male about 28 both Provided superb service To accommodate my travel plans. Even busy, the young man handled All guests perfectly. Wow. I also utilized Budget at Orlando Airport, Desk man , latino about 38 fantastic. I appreciate this kind of Guest service.

I can't be too hard on this place. It's a local Avis / Budget, so it's unfair to compare to…read moreairport locations. It's a tiny office inside the hotel. Very limited hours. Small selection of cars. Even as a preferred plus / chairmans member - you get the same selection as regular folks. This past week I was given a selection of 5 colors of the same car. Sometimes I even get downgraded from what I reserved! And there is never a car or portfolio set up for you if you are preferred plus. So there is absolutely no advantage to having status. Sometimes the run out of cars. If the one employee sleeps late, needs to use the restroom, or has a tough customer - you are out of luck. If 4 people beat you there at opening, the wait is 30 minutes. Positives: there is a wawa right near it to fill up at a cheaper price and they don't charge extra for one way to airport. Like all Avis' - spouses drive free.

Enterprise Rent-A-Car on Route 73 South in Maple Shade did a great job for us when our Tesla needed…read morebody work at the Tesla Collision Center, Cherry Hill. I was able to reserve a car direct with their store both via phone and online, arrange for pick up and return at Tesla, and work out changes to the time frame when our car was completed earlier than anticipated. They were friendly, knowledgeable and never pulled a "salesman move" on us. They were matter of fact and understood what consumer concerns were and were ready with right answers every step of the way. My particular contact person, Dan, was well trained and obviously well selected for personality suitability for his job. This was a positive experience all around. Five Well Deserved Stars PS. The Nissan Altima wasn't bad either, although it did take some getting used to after driving the Tesla electric. It was clean, peppy, and relatively economical.

I needed a quick one-day rental while traveling in from out of town, and the experience was…read moreexcellent. Nick took the time to ask about my needs and set me up with a minivan, which ended up being perfect. When he noticed the interior had not been properly cleaned, he personally took care of it on the spot. That level of attention and customer service is what separates good from great.

The field manager at this location has a poor attitude. She doesn't handle customer service with…read moreprofessionalism. I had two interactions with her and both times she was passive aggressive and condescending. She decided to yell into the phone that she wasn't refunding any money and proceeded to hang up on me because she heard me tell my significant other that I felt she was a --

I can't say believe the over the top customer support that we had with the Marlton branch. Amanda…read morehandled & took care of the mistake my car insurance company made. She called me back in a timely manner & was pleasant the entire time. She could have had told me to call my insurance company and deal with them, but she did it all. I highly recommend the Marlton Enterprise for all your car rental needs. Amanda & her coworkers are outstanding.

Not good customer service. Attempted to pick up a vehicle with a 6pm pick up, and got shooed away…read moreby of the workers before he walked up and Turned off all of the lights. A simple "hello can I help you?" would have sufficed. Maybe we can work on increasing our customer service skills.

They provide pretty crappy cars and I would not use them again. I filled up the gas to where it was…read morewhen it was given to me and they still charged additional fees.

This Hertz is relatively understaffed compared to others I've visited. While I'd typically rate any…read moreestablishment as such, I want to highlight a particular associate named Cindy. I've visited this location at least three times already and each time Cindy ensured my time here was minimal and that my pick up went swimmingly. It should be noted that their vehicle selection accommodates most and they are definitely not the location for specialty vehicles such as a Jeep Wrangler or a convertible Mustang, but if you need a multi passenger van in the Philly/NJ area this is your spot. Cindy's customer service and support brings here southern charm to the east coast and makes me happy to rent from this location. Glad they recently added my guy Sham who is an all star at cleaning their vehicles and making them feel brand new!!!

What an awful experience. 1. Didn't have my car, tried to…read moreupsell. 2. Car I got was great, no issues. 3. Computer was down when returned, on time, with a full tank of gas. They didn't even look at the vehicle. My credit card was hit with fees for three days after and no receipt sent. 4. After being on hold for 20 minutes was run around. 5. Three days later, my credit card is hit again with three charges total almost $1,000. 6. Got an Receipt emailed to me with fees I never asked for7. Now a week later and still fighting with them. STAY SAWAY FROM HERTZ!

Being a AAA member, it is nice to have a location close to my neighborhood. This is a full service…read morelocation. Title and Tag services. Car servicing, travel planning, insurance needs, purchase luggage, you can do it all here. The facility is open 7 days a week. M-F 7am-7pm. Sat 8am - 5pm. Sun 10am - 4pm. I had to get an International Drivers License. I walked in and was greeted immediately and told I would be helped in a few minutes. The staff is very professional and friendly. The process to get my license was very fast. If you need to bring you car in for inspections or maintenance the services are offered here. Members get a 10% discount on car care services. You don't have to be a AAA member to get your car care needs taken care of. I had visited this location before, this is the 1st time I checked in and wrote a review. Really convenient. Cash, credit and Debit cards are accepted here.