The best part of the stay was a bellman named BJ. He was so focused on making us comfortable. The resort is ok. View from our room was amazing. Had a nice meal at the on-site restaurant. Staff was friendly and helpful. Good value. The pool area has early am maintenance but I found the amount of food discarded around the pool, a bit unsettling. Easy access to the beach read more

Our 2nd stay here and really enjoy it. View is great. The condo clean and comfortable. Price was reasonable for end of March. Did get coffee in the morning from the restaurant because the water just didn't taste right (normal). Friendly service and free refills. Only issue was the TV was not a smart TV so we couldn't get some of the channels we'd normally bring up. Bottomline, like this place a lot and would stay here again. read more

This property was nothing short of astonishing! This is what you call a top-tier beachfront resort at a very affordable price. The location is in North Myrtle Beach and there's a plentiful amount of parking. I love the way. The parking garage is directly across from the facility and very easy to access. There are many food options available and being able to literally walk from your hotel room to the beach is just an incredible experience. The check-in process was seamless and everything is really organized at this hotel. When you first come in, they give you a time window to go in and register and leave your vehicle. After the allotted time you are asked to move your vehicle to allow other guests to do the same thing, this again allows for structure at the facility. It is a really great business practice and I took note of it. The Jacuzzi's and pools were very clean and well-maintained. Also, the staff gets up very early in the morning to put beach chairs and umbrellas on the beach for an enjoyable customer experience. The rooms were clean and filled with plenty of linen daily. All of the appliances work very well and there's even an area where you can rent DVDs. This is great for a good family vacation or a quick getaway, or a romantic time with your special someone. Thelena and Perdeisha at the front desk were amazing! Carmen was a great housekeeper! Ms. Lee Evans in the restaurant Just Off Main had the best personality and warm demeanor, I felt like I was dining with my grandmother! She was phenomenal and recommended great food selections from the menu. The food was incredible. Last but certainly not least. I'd like to acknowledge Alexis Jones. Alexis is the assistant manager and let me just say I had a concern and she addressed immediately! I would 100% stay at this facility again. read more

Avista Resort - Lazy River indoor pool - Hotels Near Me - North Myrtle Beach, South Carolina

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Tage, the bartender at the outdoor pool bar, is fantastic! He makes great margaritas and pina coladas!

Rooms are clean and well maintained. Customer service exceptional during our stay. Conveniently located to many attractions.

We had a wonderful stay here to celebrate my son's 16th birthday! Very thankful for the military discount and how easy it was to book over the phone. Review their refund/cancellation policy in case you possibly may need to change plans. Our room was clean, the AC was able to keep up with the heat, staff were always maintaining the pool area. Plenty of seating around the pool. We never had an issue. Close to all the places we hoped to visit. Parking garage is across the street. We brought a wagon to help with unloading/loading. They do have a lot for "over sized" vehicles that is not covered and locked with a chain. We were very pleased and would return. We booked directly through the resort to be able to access the military discount. read more

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Overall a nice resort & you can't beat the beachfront location- the views from our condo were beautiful. Direct access to the beach & the staff in the garage were exceptional- incredibly friendly & always asking if we needed help. Def better for families with kids up to young teens. The rooms were clean but ours had a musty, stale smell to it & the carpet behind the kitchen counter was soaked. Thinking there might be a drip from the AC vent above it? Other than that, the condo was well appointed & we enjoyed all of the space. "Downside" for us was that there were a ton of kids between families & teams so it was pretty noisy & they took over the pool areas. Wasn't expecting that many being further away from most of the attractions in Myrtle. Would have been nice to have 16yr & older pool hours so the rest of us could have enjoyed a couple of hours at the pools without the jumping & splashing all around but now we know- if you are looking for peaceful & relaxing, this is not the place. read more

2nd time staying here. Good amenities and a beautiful beach view. Clean and comfortable rooms.Friendly and helpful staff. We would stay here a 3rd time. read more

Avista Resort - Hotels Near Me - North Myrtle Beach, South Carolina

My boyfriend and I booked this place for a one night stay. It was 100% better than the other hotel we were staying at before changing. We were on the 7th floor and the view was beautiful!!!! The pools were nice and the hot tubs were really hot. I enjoyed my time there and if I ever come back I will be staying at this hotel again! read more

Avista Resort - Hotels Near Me - North Myrtle Beach, South Carolina

The internet is so bad. You can barely do anything. Even trying to watch Netflix.. loading 0%. You would think such a nice hotel they would have good internet. But far from it. I wouldn't plan a business trip around this hotel in reliance to using The internet. You will be disappointed. And not to mention the smell of Marijuana was every where. Not a place to bring a family. read more

The view is amazing and the location is perfect. Honestly our room wasn't bad either. I wish I could rate this higher but on multiple occasions we called the front desk for something to be brought to our room and never got what we were told was being responded to. I just would have liked to see better customer service. Also while it was very family friendly there was marijuana smells all over the pool and even through the walls of the hotel. read more

The condo was beautiful and resort amenities expansive. It's great they have a covered parking structure which not all have. The condo was super clean with lots of towels, supplies, a full kitchen and laundry. We stayed in a 3B/3B ocean front condo for two weeks snd enjoyed the gym, pools, and quick access to the beach. There is one big oceanfront and one smaller balcony. We enjoyed sitting outside and listening to the waves every morning with coffee and evening with snacks and beverages. Staff were attentive, friendly, and helpful. Restaurants snd bars were in walking distance as well as a couple shops, ice cream parlors, and cafes. We recommend and will definitely come back. read more

Avista Resort - Our daily walk..just beautiful! - Hotels Near Me - North Myrtle Beach, South Carolina

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A VERY DISAPPOINTING ENCOUNTER We did our home work first by calling and explaining our plans to launch , park ,and camp on the state park islands. No problem at first. The staff was helpful. The next day, however, the OWNER OR MANAGER (Greg) was a totally different story. We were told at check in that we could use the facilities after spending over $400 for boat permit, launching , parking fees for 5 days. NO PROBLEM on the cost , we realize things are expensive. But when we came back to either use the facilities or drop people off to pick up their vehicles we were met with a totally different welcome . The OWNER/MANAGER Greg threatened us with verbal abuse. Using words " You Campers abusing this marina". Threatening to have our vehicles towed and or saying good luck getting our vehicles out for they will be blocked in. Stating you're going to be banned from Lake George and he was going to call the police- all over taking a shower. Just what you what hear when you going on vacation and paid for their services . ( we even tried to de-esculate the situation by apologizing. There must have been a miscommunication) But he would hear none of it ! And To make matters worse the OWNER/ MANAGER called one of us out with a verbal conversation AND stated he wanted a physical confrontation. At a time when tourism is down, and all of us live locally, its embarrassing that the is how people are being treated. Unreal. read more

Avista Resort - Hotels Near Me - North Myrtle Beach, South Carolina

They've got what ever you want for this holiday. Wonderful meal buffet style and great service. Soothing music to dine by. A great way to spend a quiet Thanksgiving meal..and no cleanup to do! There was alot of food to tempt the taste buds my selections were great. I had mixed salad, rolls, sweet potato casserole w marshmallows, ham, turkey breast au jus, roast beef carving station on plate 1 on plate 2 my second helpings were more sweet potatoes and beef. So good. Then the desserts. .all chocolate cakes, tortes and more. If you are in The Myrtle Beach area for Thxgiving holiday consider buying tickets to their early dinner. Its a very pleasant experience taking place at the Avista hotel and resort. read more

Avista Resort - Upstairs dining room - Hotels Near Me - North Myrtle Beach, South Carolina

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Brian was great he helped me navigate my way at check in. And at check out. Our stay was fine. We had one issue with the tv but the maintenance guy came up and fixed it. The room was nice, we spent a few days at the pool and sometime on the beach. I think the only complaint is vacay never last long enough . read more

This trip was planned to celebrate my daughter's 16th birthday. we checked in Sunday June, 1st. staff was pleasant. Got to our room and upon unpacking noticed the carpet was really wet. Our room was right at 4:00 pm being ready so I thought, ok they probably just cleaned carpets and should dry soon. We put towels down on the carpet to be able to walk on it since my socks were already soaked from walking on it, which again socks will dry. Put towels down on the carpet and the kitchen floor as well so as not to walk on soaked towels then onto slick floor and chance falling. Really nice manager I think she was offered to move us to a room but it was on 14th floor (My daughter has an extreme fear of heights which is why we requested no higher than mid level) and 6th floor was fine. We were in and out most of Monday and changed towels several times which all were soaked each time. It got a lot worse overnight Monday and Tuesday Engineering showed up to check it. Said the room above us was now vacant due to water issues and below us was having water issues too. Asked to come in while we were out and cut a hole in the tub area to find the leak to Fix that it shouldn't take too long but needed to find it and fix. Didn't want to chance anyone getting sick due to possible mold or mildew. We left and came back few hours later to be told they didn't know when it could be fixed. Wanted us to pack up and move to a higher floor but my daughter was very worried due to her fear of heights and not to mention this was her 16th Birthday! We told the front desk, after we packed up our own things that we can't do that and we decided best to go home Since thmere were only higher room available and to have to do all this on her birthday was very upsetting. To say the least, Im very disappointed. Staff was great but so far they said they will refund half off one night? For all this. And we didn't even stay the last night at all due to only higher floor room available. I really expected more! Frances Kizziah Fkizziah@gmail.com Room 0630 read more

Avista Resort - Picture of how we had to use towels the whole time. Soaked them pretty quick. - Hotels Near Me - North Myrtle Beach, South Carolina

Flats are super small Balconies are not ocean front, your view is the other tower They nickel and dime you for everything, nothing is included Slept on better mattresses in the military Super strict rules Constant noisy shenanigans trying to be a sandals resort Rooms have odd water damage from the vents, paint that looks like they hired an 8 year old to slather around the place, rusted light fixtures, broken doors that don't latch, cracked drywall or whatever their walls are, shiddy repairs done to tiles and walls.. omg I can't even list the stuff there is so much wrong with these rooms that we called maintenance for that we eventually quit calling because we reached the level of "just f*ck it, this place sucks" Outdated TVs with the weirdest channel selection process, it's 20-f*cking-24, get with the program, at $2500 for 5 nights, get f*cking smart TVs, they're $150 at Walmart for the cheapest ones. But I'm sooooo glad you have top notch Hamilton Beach coffee makers (heavy eye roll) I'd be better off making coffee outta my a$$ if I had a tv from this century in my room that I paid a lot of money for... Bs "bellboys" that don't actually do anything, expect a tip for pushing a cart to your room that I'm perfectly capable of, but greet you with the intention that while you check in - your bags will be in your room waiting for you as you're checking in, but the reality is, some dude stands there awkwardly as you load your own luggage onto a cart and you unload your own in your room and expects cash to push the cart back down the hallway to ditch the cart by the elevators... I could have done all of that without come creep walking around my shiddy room.... Pool is CLOSED closed at 10pm; understand no swimming for noise reasons but paying $2500 for a 5 day vacation and I'm not allowed to go down and sit in a chair if I want to get out of the room for a little bit? Zero security: anyone can walk into the doors through the ground level or lobby without a key card, get on the elevators and go to any floor on the premises... BUT they are so steadfast on needing a keycard and wrist band to enter the pool area but f*ck the rest of the building... I'm glad I brought my firearm on vacation. This place is literally the worst "resort" I've ever stayed at in my life. The clientele here are obviously people that have never stayed at an actual resort before so they don't know any better but this place is absolute trash in every sense of the word. Fuck this place, I will NEVER spend another cent booking with them. Concierge is some crackhead behind the counter that basically chases you down even after you say NO THANK YOU to the services because it's Myrtle fuckin beach... figure it out, the area is pretty self explanatory. The parking garage is a fucking nightmare, hope you like circling around 1000 times for a spot that your car won't fit into.. good luck finding your car because the levels don't correlate to the signs and the garbage elevators don't work. Trash. Trash is the only word I can use to describe this place. And trash is the only word I can use to describe the people that think highly of this place, I'm not an asshole but call me what you will if you're who I just described because if you think this place is nice or even decent, I've got some news for ya... I CANNOT STRESS THE SECURITY ISSUE ENOUGH THAT LITERALLY ANYYYONNNEEE CAN WALK INTO YOUR BUILDING AND TAP ON YOUR DOOR BECAUSE YOU DONT HAVE TO PROVE YOU STAY HERE TO JUMP INSIDE AND HOP ON THE ELEVATORS!!! Capital F, FUCK this place. A 5 night stay at The Ashworth 2 doors down is $1700 instead of $2500 and you don't have to deal with any of this shit... I hope a hurricane comes through and puts this place to rubble where it deserves to be. read more

Mom decided to celebrate her birthday in SC and rented a condo here. While I appreciate that the apartment could accommodate 8 adults comfortably, the place is worn out and in dire need of a renovation. Everything is dated with the exception of the living spaces. Lumpy beds, just a general feel of a struggling resort. The plumbing was a huge issue as if you turned up the hot water too much, it sounded like a freight train. The only benefit is the proximity to the beach. I merely stayed here for the sake of my family but I should have dealt with the guilt and comfort of staying elsewhere. read more

My first time staying at the Avista Resort it was absolutely wonderful. We went with friends of ours who had been going there for years. I was pleasantly surprised at how well-maintained it was. Our room had a full kitchen with appliances including washer and dryer. It was great not having to take dirty clothes home. The maid refreshed our room and gave us new towels every day, there was a breakfast buffet included. The staff was always pleasant and helpful. I must say the lazy river outside is the best! The indoor pool and Jacuzzi were also well maintained. And a shout out to our breakfast server every morning, Cynthia. No matter how busy she was, she was always smiling, and asking if there was anything else we needed. Overall, I would definitely recommend staying here. And I will definitely be back. read more

We have been staying here for several years. The location is great. The resort is starting to show some wear, but is always clean. The housekeeping does a good job. The guys at loading and unloading are the absolute best you will ever find. They remember us, ask about our lives and families etc. We have never once been welcomed back by any other employee tho. They are extremely stingy with things like paper products, sometimes when we ask for more We receive 1 roll at a time and are staying 15 nights, so we just buy it and supply ourselves. Overall it's a good place and we keep going back. We have never been offered the loyalty program, which is odd, because I think we stayed a total of close to 50 nights last year, and over 30 so far this year. read more

Been staying there for years. Great location, plenty of dinning, bars and shopping you can walk to or short drive. Staff has always been great. Will stay there again. read more

Update: Finally spoke to a VERY nice employee, Phil, who fixed this for us. No thanks to anyone else who we spoke to. So thank you, Phil, for being the only employee who actually does their job. You deserve a raise! Will post a final update once we actually stay at the resort and hopefully our stay will bypass our terrible booking process so that I can give them a better review. Original Review: Have been trying to reschedule our vacation with this resort for several days now but they keep telling us that we booked through a third party website, which we did NOT! We booked directly through their website and even have the email and confirmation number to prove it. We have been waiting for a supervisor to reach out to us for several days and have heard nothing from them. We even asked if we could just cancel our reservation since this is absolutely ridiculous and HORRIBLE customer service and we aren't allowed to cancel either since "we didn't book from their website". I am disgusted by this resort and the way they treat their customers. read more

The pool prides itself on drinks and food poolside. The menu is limited and just kids food. Their restaurant has the same limited menu as the 4th floor bar. The restaurant doesnt have liquor which we thought was weird. Plus no food served from 2-4pm. Parking is a garage that is hard to get in and out of. read more

They have plenty parking, however their parking system is weird, although I understand the reasons and I will explain further. they have a parking area on premises for check-in and then you need to move the car to a parking building across the street. The reservation process was pretty easy and quick, as we came over during a slow season, they had plenty of rooms available. Check in was a bit slow, we had to wait a long while and the lines were not even that bad, we came over at a low season time, it was fairly cool weather and the long wait for check-in during a non-busy season is beyond me. We asked for a high floor and they told us they did not have anything available, however that same night I noticed that the upper floors had rooms with lights off at a early time, making me believe that there were actual rooms available that night, but we never know if they did that cause those were already reserved during our stay, but it was a little annoying, as our other friends arrived the night after us and got a room at the 15th floor with no issues.... Once we checked-in we were to take our luggage into our room.... they have a north and south wing so it can be a little confusing when coming here for the first time, we did love the fact that they have free access to the red box movie rentals. this is mostly a family resort so it I pretty nice to have access to this kind of perks specially for children. The apt we got was a 2 bedroom, and it had amazing views to the beach and the pool! the balcony was pretty nice and spacious, the looks of the apt is pretty nice, they are well decorated and the colours are so nice, it feels like a dream vacation at the beach. Each room had a full size bed and a TV with cable available, one bedroom was a master with a bathroom and then we had an additional communal bathroom with na nice bathtub in it. However the apt was little outdated,in the digital age we were in need of a lot more convenience when it comes to access to wall plugs and USB charging ports, and they do not have any USB charging ports in the rooms what so ever. They also did not have enough towels, toilet paper, paper towels, dish washing soap, in the room! they literally had one roll of toilet paper per bathroom and we had to call for additional items for the room which I bought it was silly, they should have had at least an extra toilet paper roll per bathroom and an extra paper towel roll in the kitchen, I personally hate to call the lobby for extra items, specially less than 24 hours of check-in. I also had a issue with the fact that they provide wash-cloths to wash dishes and I personally hate when hotels do that, I prefer to have a sponge and I do not get why hotels do not provide sponges instead, it is unsanitary in my opinion to be using a reusable towel to wash the dishes. As we arrived we went to the market to get some food to cook, and the stove top did not work, we had to call maintenance to fix it, only one of the tops was working when we arrived, which shows the they do not do any preventive maintenance of the rooms before checking in guests? they did fix it quickly but it was pretty annoying as we were real hungry and had to wait to get it fixed. They had WI-FI, but I felt like it did not work well. many areas in the room would lose connection and when I did get connection it was very poor in quality, I work online and that was a huge issue for me as I could not do my job while at the resort if I needed to. this was the biggest issue for me. The pool area is pretty nice and fun, they have plenty of sitting and lot of pool areas, indoor and outdoor, they even have a lazy river for the kids and the ones who want to just go with the flow. They also have a tiki bar by the pool and restaurants and bars in the resort, however the bar has a pretty much family and elderly like crowed, so this is not a spot for those who seek a spring break thrill. The resort is a 3 minute walk for the bars and restaurants of the area so if not much can be experienced at the resort there is still the area down the block. They were pretty nice at letting us checkout a little later, and they also charge 45 dollars extra if we wanted to checkout after 5pm which I feel like is a great deal if we wanted to spend another day at the pool. But we needed up leaving at the late checkout time. The staff was pretty friendly, and this place is perfect for families for sure, however they need to work on very small fixes, the internet, the availability of items upon check in, the maintenance of the kitchen before guests arrive and the WIFI! that wifi needs to work better! I would come back here if the rooms were upgraded for sure, we had a good time overall. read more

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Very nice room with a great view! Sitting on the balcony people are screaming down to the beach. Loud talking on the balconies.

They have bed bugs we had to throw all our suitcases with clothes in them away then they asked did we contact airport because they come from there. She have monet back but this is horrible read more

Avista Resort - They have bedbugs had to throw ENTIRE SUITCASE away with all clothes and shoes and they tried to say it's the airport fault - Hotels Near Me - North Myrtle Beach, South Carolina

I loved the location of this hotel - North Myrtle Beach. Everyone was very friendly, and the hotel was clean. The food that we ordered onsite was very good. The access to the beach was easy to get to and the views were amazing. The only thing that could be better is the amount of pool chairs and larger pools. It can get quite crowded. I am a bit of a wimp, and the pools were pretty chilly for me :) read more

Room spacious with nice view of the ocean. Kitchen amenities a plus. Easy access to a show we attended at Alabama Theater as well as many dining choices in the area. read more

The cleanliness of the establishment was not good nor was the customer service. We had a balcony and every night someone threw items on the area. One person dropped their phone and it was inches from hitting me. Another individual threw there cigarette down. Common courtesy is just not existent. I would never return to this establishment the noise was easily heard from those above and beside us. Not much rest or relaxation during this trip. read more

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our entire experience was awesome. Our room was clean and what we noticed first was carpet was only in the bedroom which is awesome than the entire room was clean and fully stocked with everything we needed this is our 3rd stay here and it gets better every time. read more

Avista Resort - There's nothing better than sitting on the beach enjoying the wonderful sunshine - Hotels Near Me - North Myrtle Beach, South Carolina

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View was amazing. Ocean front location. The staff was friendly and responded quickly to any request. That's the end of the positive review. The unit we stayed in 1428 was run down and shabby for the price. Whoever painted the unit did a very sloppy job. Wall paint on the ceiling woodwork paint on the walls and countertops and the light switch covers were not removed but painted around leaving paint all over them. There is no restroom at the pool area so you had to go into the hotel and take the elevator to the first floor to use the restroom. Pool area was too small for the amount of units. For the price we paid I would not come back. read more

The stay was good. Decent room, nice view, and restaurant food was great. Service was awesome. However, be warned. If you are a smoker. They have these signs on your outside balcony that say "Smoking or raping any substance is a 250 dollar fine". My wife is a smoker. If Id have known this I would NOT have booked a stay here. She's a smoker, not a leper. We had to go 10 floors down to walk almost off property for her to smoke. FYI the balcony is private and outside on a windy beach. Why this surprise we'll extort 250 from you rule? We won't ever stay here again. read more

First of all let me say this place is pretty cool for kids but for adults it really sucks. The parking garage is downright dangerous as they have traffic going up and down the levels at the same time. It's also a battle getting your car into a spot if you can find one at all. Rooms are extremely small. Our 1 BR had a Murphy bed which was unusable as a kitchen table had been placed in front of it-the table would have to go in the hallway if we had elected to use it. The kitchen area is tiny so much so it should be deemed a fire hazard. Thee couch ahem and I use the word couch when in reality it was no more than 4ft long and so uncomfortable, you are better off just going to the bedroom to complete any computer tasks you might have or to watch TV. Oh and the TV? Well if you can figure out the complex system they have going on then more power to you. You must be a genius! We also witnessed 2 separate incidents from wind picking up umbrellas at the pool area and literally flying through the air landing on unsuspecting guests. Management was notified after the first catastrophe but elected to do nothing, 15 min later it happened ah=gain, dangerous stuff hope the guys who got waylaid by these flying projectiles are okay. All in all it was and is and always will be Dirty Myrtle, just do yourself a favor and stay somewhere else. This rip was for 4 nights and I paid $1400-COMPLETE RIPOFF. read more

We had a fabulous time at Avista! Check in was fast & friendly. We were lucky enough to be able to get in our room early. I had asked for a high floor and was thrilled to get in 1702. My boys loved the view. The condo was spotless and perfect for a beach stay. Good shower pressure, cold ac and all the amenities you need. Washer, dryer and dishwasher were a bonus. Coach and the guys in the garage were AWESOME! So friendly and helpful. Parking was a little tight, but not that big of a deal. Pools were packed and a little chilly for us, so we gravitated to the beach. We did enjoy the corn hole boards a few times. We ate out most of the time, but the breakfast buffet was reasonable and the drink stands are a nice option. My only complaint is that the pools and hot tubs looked a little dirty. Perhaps a midday clear out and clean out would be helpful. Also, while a non-smoking property...there was definitely pot smoking throughout the property. My youngest wanted to know where the skunk was... However, we would not hesitate to return. The staff and guests were some of the happiest, friendliest people we've ever encountered on a vacation. Everyone was just happy to be there. That goes along way. Also, get up for sunrise, either from your balcony or the beach walk...stunning. read more

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My friends and I are all women of a "certain age". Therefore, when we planned a trip to Myrtle Beach, Avista Resort was the first place I thought of as far as lodging. My husband and I have been coming to Avista for years. My good gal pal planned the trip, my job was lodging. Therefore, I didn't want to suggest somewhere I've never been, nor to be unpleasantly surprised. It was very important to have oceanfront rooms. I also am aware of the awesome customer service. Great amenities, like Treetop Lounge, Off Main, Kiosks with an abundance of DVD's for the entire family, pools, lazy river, just to name a few. Our room was very clean, beautiful views and the beach was very clean as well. Also, the location is close to other restaurants and shopping. So, whether you're with your spouse, family or friends. Check out the Avista Resort. You will not regret it read more

Would not recommend this place. Not worth the time and money. Only a single handicap accessible place to park . It's just a low rent place.

Very comfortable, I've stayed here twice and loved it both times. Staff is friendly, online check in is a little glitchy, digital key works flawlessly and it was nice getting to skip checkin. read more

Never had a problem while staying here, few flaws but nothing significant, also beautiful view of the beach

Every time I have stay at the Avista I have had a great time.Every one is so friendly and helpful My only issue is that the onsite activities did not match what they show on the website This week showed three events yet the entertainment manger was not aware off this was turning up for lots off on site events that no body new about read more

This was the worst hotel I've ever stayed at! To start the room was dirty. There were long hairs all over the towels in the bathroom. There was a blood stain on the headboard. The electrical outs in the entire room didn't work. I couldn't charge anything!! There was no ice bucket. The elevator wasn't working and the other elevator took forever. The vending machines were out of stock. There were numerous amount of kids staying at the hotel without supervision. They were running up and down the halls after quiet hours. They were playing games also and hid behind a vending machine and door at 11:30 at night. They scared me have to death. We reserved two rooms together, and they ended up, separated me from my family . My family stayed in the north side, and I had to stay on the southside by myself. My family paid for ocean front and didn't get it. The staff was rude and the managers were useless. The hallways smelled like sewer and trash. There were trash piles outside people's hotel room doors. There were trash and hair balls around the indoor pool and hot tub. Not to mention they are way over priced for what you get. We were harassed by the hotel entertainment director. This is just to name a few! read more