This office is the best! The front desk girls made me feel more than welcome. All the staff is so friendly and understanding. I have extreme dental anxiety and haven't been to the dentist in 11 years. I walked in expecting to need to be sedated for a simple cleaning. Dr. Anderson was very gentle and always made sure I was comfortable. I expected to have a whole list of things I would need done and have to pay for, but was super happy and confident with Dr. Andersons treatment recommendations. I will be back every 6 months for my cleanings and happy to get rid of my dental fear! read more

I was referred by one of my friends who recommended him highly. The staff has wonderful customer service and treats their patients with care as well as respect. Not to mention their expertise. I have spent my share of my life in many a dentist chair and Dr Dick and his staff are the best. The office is also very timely no matter what time of the day your appointment is. read more

This office is outstanding. Dr. Dick does extraordinary work. The staff are so nice and make you as comfortable as you can be. They offer dentures and implants. The care here is extraordinary. They even offer contact during the weekend with text messaging. I had to use it this weekend with a really painful tooth and they sent antibiotics and pain killers to the pharmacy so I could start getting relief right away. read more

Kootenai Dental Group - This is me getting a temporary crown put in place. - General Dentistry Near Me - Coeur D Alene, Idaho

Had the BEST experience EVER!!! Dr. Dick and his entire Staff are absolutely phenomenal!! I'm 68 years old and have high anxiety about going to the dentist! Even to get my teeth cleaned puts me at an "off the chart" level of anxiety. I did not experience that when I got my teeth cleaned! Dr. Dick and his Staff put me at ease the minute I walked in the door! Warm welcoming Staff and Dr. Dick's chairside manner is unsurpassed! His work is perfection!! I have NEVER received an injection that was completely, and I mean completely painless!!!! I have no reservations about going to see him again when needed, nor do I dread getting my teeth cleaned again!! HIGHLY recommend Dr. Delwyn Dick and his Staff!!! They deserve a bazillion stars as far as I'm concerned!!! Thank you for being such a great dentist!!! read more

Kootenai Dental Group - General Dentistry Near Me - Coeur D Alene, Idaho

Highly recommend. This office does the best work and all the technicians are highly professional. Top notch for sure! Two thumbs up. read more

I went to them after losing all of my veneers to a traumatic event. They were able to give me temporary teeth so that I could at least eat in the meantime. I was so surprised and completely grateful for their support. I also had the best dental assistant in the world (Shalecia my apologies if I spelled it wrong). They ended up putting much better looking veneers in and I couldn't be happier. Sadly though I moved out of the area and can't go to them anymore. read more

Kootenai Dental Group - General Dentistry Near Me - Coeur D Alene, Idaho

I went in for a routine teeth cleaning. The technician hit my front tooth with a tool and chipped it. I immediately notified the office as soon as I got home and noticed it. Dr Dick asked me to come in to evaluate it, he sat me in the chair and started grinding it down, which made me extremely nervous since I was Lodi g Integrity of the tooth and then he said he wanted to talk to his technician and when he came back, he accused me of lying stating that his technician didn't chop my tooth. I was insulted and walked out. In a few weeks after this visit. I received a letter in the mail that we are not a good fit. Now my tooth has a chip that cannot be repaired due to the location of it. I cannot believe how unprofessional this business read more

I have found the best dental group in Kootenai Co Idaho! Dr Delwyn Dick is amazing in his skills, gentleness, thoroughness, care & concern for his patients! I have had some 'heavy duty' dental work done and he has been top tier quality in his work. All assistants are incredible , caring & friendly. Their technologies are ahead of the game! Cannot recommend highly enough! read more

Kootenai Dental Group - My favorite flower, Lilacs! - General Dentistry Near Me - Coeur D Alene, Idaho

I have now been going here for three years after moving to CDA. All of the staff is outstanding. Dr Delwyn found a problem with a tooth I had after 2 yrs of pain. Went to other dentists with no resolution or discovery. But Dr Delwyn knew right away and solved the issue! Pain free now. Today I had and appt and saw there newest Dr to be added to their team. Dr Miranda Anderson. I must say I was impressed. Professional and outstanding demeanor. Handled my dental work and was even able to save me some money. Dr Anderson is an amazing add to your already great team. High recommend this group! Five stars read more

I have been going to Dr. Dick for 17 years.Each experience is consistently good in terms of being thorough and informative as far as my treatment options. What I especially appreciated today were recommendations on improving the health of my gum tissue. The hygienist talked me through exactly what I need to do. I think other offices might just skim over preventative measures but Dr Dick and his staff are top notch and really aim to teach as well as treat! Very appreciated. Danelle read more

Cleanings and taking care of month hygiene. I recently got my teeth cleaned and they found a cavity to fill. They were able to schedule me the next week. Fantastic receptionist, Ashley and Becky Joy know their schedules and how to best fit everyone in for their needs. Doctors are wonderful, met Dr. Anderson who took care of my cavity fill. Definitely going back 2 x a year read more

Super disappointed in this office today. Have been here about six months ago and felt they were taking Covid seriously, but this morning I showed up for a 730 appointment and no one was masked. I asked if they were wearing masks and they said it was optional. I said then you all must be vaccinated right and they said we can't you tell you that. Ok great, not giving my business to someone who does not respect the current public health crisis. Very disappointed in this office read more

I'm really glad I found this practice through a mailer! The office is beautiful and all the staff are so friendly that I felt right at home... even getting crown work done with expertise! Do yourself a favor and go here! read more

Dr Dick is amazing, he is extremely gentle, never rushed when going over a care plan with me and I don't even feel his injections. He graduated from Loma Linda Dental School, which was impressive to me and caused me to choose his office when looking for a new dentist. His cosmetic work is beautiful and he has pictures available for patients to view. His office is beautiful, very high tech and he included a CT scan for free during my initial visit. His front and back office staff are always very friendly, accommodating, helpful and make you feel at home. I really can't say enough! read more

I have been a patient for 3 years now and every time I receive exceptional service. The entire staff is attentive and genuinely strive to provide excellent care. Today was no different my dental crew was amazing! Thank you Taylor, Cailey, Michaela and Dr. Anderson for making a trip to the dentist and enjoyable experience! read more

I've received excellent care from all the staff and I've always felt comfortable during procedures. I trust Dr. Dick and my teeth look great!! read more

Excellence in care, professional in every sense...an outstanding dental office...cannot recommend highly enough

I cannot express enough how thankful I am to having Dr. Murdoch as my dentist. My teeth were just awful and Dr. Murdoch was approachable and understanding of my situation, and didn't embarrass me or make me feel bad. Now thanks to Dr. Murdoch I now have fabulous smile that I can be proud of. Dr. Murdoch was very thoughtful and came up with a treatment plan, that was cost-conscious while also addressing all my concerns. He put veneers on 8 of my upper teeth and I love how natural yet beautiful they look. Couldn't be happier! What an awesome experience, highly recommend!!! read more

Kootenai Dental Group - Love my new and improved teeth!!! Thank you Dr. Murdoch!! - General Dentistry Near Me - Coeur D Alene, Idaho

went in for a cleaning and exam. it cost$1,700 for a deep cleaning and they only spent about 90 minutes with a high pressure water pick. they didn't scrap, floss, or buff my teeth. I went to another dentist a year later and it cost half as much for all of it over a 4 hour period. not only was the cost better but the experience was also much better. read more

Talk about an awesome dental office! My family moved here about 6 years ago and finding a dental office that worked for our family of 6 was concerning. Well, no need to be concerned! Dr. Dick and Dr. Murdoch are both fantastic! Seriously, they are both so gentle, precise and their concern simply make you feel as though you have known them your whole life. Our kids actually love going to the dentist, and they don't even mind getting shots in their mouths! Who would have thought! I am truly thankful the quality work they have done on ever single person in our family, from simple cleanings for all, implants for one and all the way to Lumineers on one! Thank you both and your fabulous staff for always taking such great care of us and our smiles!! read more

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No mistake in seeing a consistent 5 star rating - worthy of 10 stars at the very least! Dr. Delwyn Dick has now been dubbed as my Dr. Dream Dentist! Immediately put me as a new patient at ease with a feeling of familiarity. Very attentive to my relaying the recent, horrific dental experiences, for which I needed corrective work done. Exhibiting genuine concern, strong assurance and confidence, I totally put my trust in his recommendations. I experienced his exceptional performance of two crown preparations with a gentle and detailed process with accuracy and perfection in a very timely manner. My comfort was his main priority. I experienced no pain whatsoever and never felt that his procedure was invasive. His equipment is also state of the art. His staff is definitely modeled after Dr. Dick. They are attentive, aware, have genuine concern for the patient and the patient's needs and are quite proficient. Amazing experience - Absolutely a remarkable practice! Highly recommended. read more

I am visiting here in ID for two weeks from California, I noticed one of my filling pieces was falling out and so I knew I had to find an office open for walk ins to help with this! I called this office and a nice lady helped me get in quickly. I got examined as a new patient at no cost. And began with the minimal X-rays! (Which I like) less radiation.. The doctor was very good at explaining how the procedure was going to go, and he just got to work on my teeth! Very appreciative of this! The staff and Shannon was so nice and comforting making me feel safe and taken care of! I appreciate everything they did for me to help fix this issue so quickly! I'll come back if I ever need to when visiting CDA(: read more

I hadn't been to the Dentist in a while and I had a tooth that didn't feel quite right. I don't have insurance so I was very concerned with what a trip to the Dentist would cost me. I got a flyer from Dr. Dicks office in the mail and took advantage of a discount off of X-rays and a cleaning. They make late appointments which is very helpful for my work schedule. My hygienist said my teeth looked very clean considering how long it had been since my last cleaning. She spent about 20 minutes on X-rays but only about 10 minutes cleaning my teeth. Dr. Murdoch came in and performed a very fast exam, maybe two to three minutes. At the end of which he told me I had 9 cavities that he recommended filling. The most serious cavity, which was the tooth that felt weird, he said needed to be addressed right away and he asked if I was up for taking care of it right then. He said it looked like we caught that cavity just in time because it was getting close to the nerve. I could see in the Xray that it was. I told him we might as well get to it and the billing person came in and told me we were looking at $280. As I told her that was fine Dr. Murdoch poked his head back in and said that once he got into that tooth, that he may have to do a root canal. I asked about what that would cost and was quoted $1280 before the crown. I've never had a root canal and I was stressing like crazy about the cost. I went ahead and told them to do it, hoping and praying that it would not turn into a root canal mid procedure. Dr. Murdoch worked on the cavity at a feverish pace. It reminded me of a NASCAR pit crew. I wasn't sure whether that was a good thing or a bad thing. It made me feel uncomfortable because he seemed super rushed and my bill was hovering between $280 and $1280. When he finished he told me it was super deep and that he hoped his filling would get the job done but there was a 50/50 chance I would have issues and still need a root canal. It's been about 8 weeks and so far so good. After my appointment I was really uncomfortable with the speed of diagnosis and the auctioneer like prognosis on each tooth that Dr. Murdoch had relayed to his assistant. I also felt like it was wrong to have me signing consent documents while someone was actively working in my mouth. It felt high pressure and I didn't like that. I talked to my mom about it and told her I was thinking of getting a 2nd opinion. She is a retired RN. She said she felt that would be best. I made an appointment with the Dentist that her and my dad see. I obviously will not mention the name of that dentist. I told the new dentist I was there for a 2nd opinion, but nothing else. He went off the X-rays I had taken at Dr. Dicks just a month earlier. I did not tell him where they were from or who I had seen. I wanted a blind 2nd opinion. He meticulously examined my teeth, carefully checking and rechecking each tooth. I would say he spent a solid 25 minutes and paid extreme attention to detail. At the end he said I had 4 cavities. I asked him what he thought about the "other dentist" saying I had 8 and he was professional and would only say, "I only see 4." The cost for the needed work will be less than half of what I was quoted by Dr. Dick's office. I struggle to trust people on things that are hard to verify. This experience has only made it harder for me to trust people in these situations. These are the facts of my experience. Everyone will need to draw their own conclusion here. I thought it would be important to post this as it might help other people. I don't know what to think for sure. I feel like I was going to get ripped off and I'm certainly not happy about it. When in doubt get a 2nd opinion. I've attached both suggested plans of action. I've redacted my personal info and the info of the Dentist who did the 2nd opinion so that no one thinks I'm trying to drive business in a particular direction. read more

Kootenai Dental Group - Action plan provided by Dr. Dick's office. - General Dentistry Near Me - Coeur D Alene, Idaho

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I've been around the dentist block a few times but I have to say that this is by far the best experience I've had. Dr. D put in 4 implants and a complete lower denture which I am extremely pleased with. In addition he and his assistants and office staff are a joy to deal with personally. Everyone is cheerful, courteous respectful. I highly recommend this dental practice. read more

Friendy and welcoming staff! New to the area establishing a new dentist. Received a welcoming postcard in the mail and decided to visit them. Also located in a great location close to home. read more

We went there as new patients and were allowed to have a cleaning and exam. Even though both the dentist and the hygienist told us we had excellent home care and there were no problems or issues with our teeth or gums ---they still told us we could not be treated again without agreeing to x-rays. X-rays are a real cash cow for dentists. If enough people stand up and insist they don't want the access radiation for no reason, these dentists will realize it's not in their best interest to bully people into getting x-rays. read more

Dr. Dick and Dr. Murdoch are without a doubt the most professional and gentle dentists I have ever had work performed by! Let's face it, going to the dentist is probably not at the top of too many peoples lists of favorite things to do but both of these doctors make the experience great every time! I have had A LOT of work performed over the years due to neglect as a younger person and I have never felt like I was being rushed through the visit or overcharged for work needed or performed. The lady that goes over the recommended or needed treatment has always been very clear on what has been suggested or what should be dealt with and what can wait. I smile with more confidence because of these dentists and I would recommend them to anybody!!! read more

There's only a few words you can say about Dr. D the most amazing dentist... i've always been afraid of the dentist until I met Dr. D I've had a lot of procedures done with him in the past four months and he is always making sure that I'm not feeling any pain during the course of and after, I will always recommend him! Also his staff they're all amazing and friendly.. Thanks Dr. D read more

Let me start by saying Zero covid precautions...and I am not super concerned about it to begin with but it's shocking to see no precautionary measures taken at this time. The bare minimum would be taking temperatures, at least doing a verbal phone screening and or limiting people in the waiting room (which is basic standard of care.) Also there was no use of extra personal protection equipment past the standard... no gowns covering exposed "surgical scrubs", no high level masks and or face shields. The hygienist was good though the dentist was not thorough and barely looked at my x-rays or inside my mouth. As well as couldn't keep his mask above his nose. Inside the office is nice but nobody seems overly happy to be there. And yes I am a patient, I just choose to not use my real name on here for other reasons. read more

On 2 different occasions when going in for a cleaning, I needed an old silver filling removed and either a new filling or crown to replace it. On both occasions they were able to do it same day! As a busy working mom, that helped me out tremendously! The second time, I put them on a time limit and they had me outta there with time to spare. Dentist is great and office staff is very friendly, knowledgeable and efficient. read more

Dr. Delwyn Dick's office is the best. The staff are friendly, always remember me, and treat me and my family with care. Dr. Dick is a fantastic dentist. Very thorough assessments. Gentle approach to procedures. read more

Dr Dick has been my dentist for had past 11 years. He is very honest and an excellent dentist. I strongly recommend his services.

I would give zero stars if there was the option. I had 4 lumineers done in So Cal on my 4 top front teeth.and they turned out perfect. I moved to CDA and Dr. Dick did a root canal for root and was fine. I had him do 2 caps and 2 lumineers on my front bottom teeth. They were Horrible! The color didn't match, they didn't fit right, they looked so fake it was ridiculous! He agreed to replace them but the problem is, the second ones had all the same problems plus the height of the teeth varied, they still didn't fit so his solution is to grind the crap out of them and my good top front teeth trying to get them to fit. I have one that leaks and one that hurts constantly. I asked for my $4000 back as I have to have them redone and he obviously don't know how. He refused and figures the fact they he did them twice as good enough. If you choose to go to Dr Dick for lumineers, I suggest you save your money and get false teeth because that's what they look like when he does them. They say they want you to be happy with their work but clearly they don't really mean that!! read more

Always the best. Professional, timely, personable, great location and facility. Procedures and equipment are up to date. The staff is awesome. 100% good. read more

Just completed my initial screening and cleaning, and was real impressed with the entire staff. Very friendly and efficient.

Dr Dick is the most gentle dentist I have ever went to. I have been going to him for years. I went in for an implant recently and I have to say I was very nervous but it went really well. The implants are outstanding. The staff is amazing and they always make me feel comfortable. He listens and cares and is very good at what he does. God Bless Kootenai Dental!!! They TRULY care. His office was doing dental work for half price in February and the proceeds went to a local woman at Kootenai Memorial Hospital having dificulty with a brain tumor. They are TRULY all Saints !!! read more

I love the staff here because they always make me smile. I used to not like going to the dentist but this dentist office has great staff that make me feel relaxed. read more

My whole family has been going to Dr. Dick for 20 years. He is the gentlest dentist I've ever been to. My kids say the same. He never recommends work we don't need. I have a crown from him and I never had to go back because it was perfect. He is a personable man that cares for our family like his own. Office is super clean and efficient. Never have to wait to be seen! You won't be disappointed. read more