I am amending a recent review that I left. I left McLean's in great stress and went to a different…read moreplace and was told some very bad things. I chose to believe them. Big mistake. I've been going to McLean since he opened and I loved going there and all his staff. They've never failed me. So I'm taking back the bad rating I left and I'm apologizing. And I'm telling you people that McClain is the way to go. He is thorough and he's amazing

I had been hearing good things about Maclane's in Thorndale so I wanted to give them a try when it…read morecame time to get my car inspected and have some other needed work done. I explained to them that I've had some less than stellar experiences with other local establishments and I was looking for a good experience this time. The repair that I needed on my Genesis involved a part that is unavailable through Hyundai. I had been told by another establishment that they could not obtain the part and that my only choice was to replace the entire drive shaft. My own online research proved the part was damn near impossible to find and I was staring at the possibility of an unnecessarily expensive repair because of a hard to find part. I fully explained all of this when I brought my car in with my fingers crossed that they would be able to come through for me. Well, Maclane's came through!! They were able to source the hard to find part, faced down a couple curve balls that Genesis tends to throw at mechanics when they work on them and the repair was completed. When I brought my car in, I put it in no uncertain terms that I needed them to communicate with me regarding any findings or issues as they went along. They assured me that would be the case. They came through spectacularly in this regard (!!!) with phone calls and text messages to keep me updated as the work progressed. They gave me with a ride home when I dropped off my car and picked me up at my house when it was ready. What I paid for the work was more than fair, considering some of the challenges that my car presented. In closing, (finally, right?) I can honestly say that this was the single best experience I've ever had with ANY establishment. They have earned my business - and my respect.

Can't recommend this place enough. Only shop around that was able to get me in the same day and…read moredidn't even charge for a diagnosis. Helped me out immensely and were so so kind and helpful through it all. Absolutely my go to guys from now on as I haven't been able to find a trustworthy good mechanic in west chester yet and these guys are exactly that. If you're looking for honest, hardworking, genuine people to get good work done on your vehicle. Yarnall's is the place to go!

My son's Subaru exhaust was so rusted it needed everything replaced from the engine to the…read moretailpipe. At a loss, I decided to call Yarnall's Garage... and boy, am I glad I did! It took about a week to get an appointment, but once we were in, Bobby had the repair done in just a few short hours. He was super easy to talk to, explained everything clearly with an accurate estimate of the job, and kept me in the loop the whole time. The work and customer service was top-notch and I even got a follow-up text thanking me for my business. This is the kind of shop I'll keep going back to without hesitation!

Use Tommy's they are a great crew and handled my repairs with ease. Thanks to Kevin for the extra…read moresupport. I would recommend them for your car repairs.

This post is a long-time coming. What a fantastic business! They responded immediately in December…read moreof 2025, to my anxious email about a broken drivers-side window. Gave me a loaner-car for the day while they finished my car. They were honest about costs, providing a clear diagnosis about repairs/time- frame. I highly recommend this business for any services you need and any questions you have. My score: 10 out of 10!

Mike is a super busy guy, but a master mechanic and body work expert. One of the last good places…read moreto bring a classic in the area for work, just be prepared to wait a bit to get in.

This was my first time using Phillips, my company brings some of their vehicles over to them for…read moreinspection and thought I would give them a try. I brought my car here on Monday (8/1) due to a noise that it was making on the left drivers side. Drop off was a bit confusing as the front door was open but there wasn't anyone at the desk and I waited for about 5 minutes or so and had to walk around to find someone. A gentleman came from the shop area to help. He was pleasant and took my information and promised to give me a call with the diagnoses. I had informed him that it was my only vehicle and that I would need it back ASAP to be able to get home, he assured me that I would hear from someone that morning. I heard back from them at 11:57AM and they let me know that the strut mount and ball joint on the left side were broken and needed to be replaced. She quoted me a price of $350.00 for each and told me that it wouldn't be any higher than $700.00. They didn't have the strut mount in stock for my car and they would have to order it and it would arrive the following morning. I agreed to these repairs and we both hung up. Tuesday morning came and about 11AM I called over to see if the part arrived and to discuss how we were going to handle the payment. The owner indicated that yes the parts arrived and that they would be working on my car that afternoon and it should be completed. I said okay and thought everything was fine. By 4PM I had started to call them to find out the status of my car as I was getting ready to leave work to come over and wanted to be sure that it was completed. After about 1/2 hour I got a call back and was told that it was done and they "just had to get the paperwork completed". I said okay not a problem and asked what the total was and was told "once the paperwork together we can let you know when you arrive". I made my way over to them about 10 minutes later. Once I arrived a gentleman asked me to have a seat they were just finalizing the paperwork. After another 10 minutes a female walked in and we said hello and I continued to wait. After another 10 minutes the female asked me to come up to the desk she was ready for me (at this point I realized it was the owner), I came up to the desk at which time she handed me a bill for $1,041.53 which was significantly more than the approx. $700.00 which she quoted me. She then proceeded to tell me it was because they replaced the right side strut mount as well due to it being a "safety issue" and would not pass inspection. While I understood the safety issue and it not passing inspection that was NOT what my car was there for. It was there for the noise on the left hand side of my car. When I asked why repairs were done that I had NOT authorized I was told that the mechanic felt since it was a "safety" issue and the owner wasn't around to call me that he would just replace them. When I pointed out that this was unacceptable the owner proceeded to tell me that it wouldn't pass inspection (yes my inspection was due) and that it was a safety issue. While I told her I understood all that my issue was WHY DIDN'T ANYONE CALL ME TO GET AUTHORIZATION. More than likely I would have approved it, however, NO ONE called me. It wasn't like they gave me a discount on the price either. It was the same amount to replace the left side (including labor) as it was the right side. I was then "forced" into an agreement to pay the difference by the end of the month, however, I didn't agree with this, however, they were holding my keys hostage and I had no way to get home and felt I had no choice. I understand mistakes happen, but I didn't authorize this work and I can't verify if in fact the mount was bad as they didn't show me the part etc. There was no issue with the right side when I brought it in and believe that I was taken complete advantage of.

Quick Lane Auto Repair told me I needed an OEM brake caliper that would cost about $800 and claimed…read moreno aftermarket options were available. A quick Google search showed an aftermarket caliper at AutoZone for around $95. I had Fancher Garage install the part instead and they saved me hundreds of dollars. Do your research and get a second opinion before agreeing to expensive repairs. I am now a loyal customer.

Went for 4 tires on my truck very fair pricing. Great service very nice people. I would highly…read morerecommend.

They diagnosed the issue with the suspension on my vintage jaguar and proceeded to repair it in…read moreamazing time. The inspected it fixed whatever was required to pass inspection and capable car once over letting me know what issues might be coming up later. Peter and his team is great !! Highly recommend!

Great Service. Team is really helpful Very fair pricing…read more They will always explain what's needed and why

Certified Automotive is fantastic!…read more I needed to get my Mom's vehicle repaired. It wouldn't start. My cousin recommended Certified Automotive. I called and spoke with Chris. It was the Monday before New Years. He said he was booked till Thursday, but that if I would tow the car there, he'd take a look and see what he could do. Car got towed there and his team immediately began diagnosing. He replaced the battery and the vehicle was done THAT day. Chris was the primary point of contact. He called me multiple times to give me status reports. No wonder my family approves of Certified Automotive! Please trust your service business to Chris and his team.

I am new to the area, and I saw great reviews for Certified Automotive so I went for a tire…read morerotation and oil change. They are top notch. Fast, reasonable, and I was really impressed with their knowledge. They are my go-to shop from now on!

#BackInBlack My BlackDiamond got some reconstructive work done (finally). Front bumper, upper…read moregrill, grill liner... plus inspection, oil change. The crew of Automotive Intelligence worked miracles and kept ya girl's budget in mind! Kate at the front desk orchestrates everything to a T, because sometimes maintenance can be scheduled and sometimes $#! happens! 99% of the time they've been able to squeeze me in with no notice and get me back on the road same day. What's even better is they don't pull any punches- they fix what needs done, tell you what to keep an eye out for next, and keep the cost real. And if they don't have time to do the job- they tell you (!) rather than keeping your vehicle hostage. The crew is knowledgeable- but when a job calls for it, the owner isn't afraid to get his hands dirty and show the shop why he's the boss and how they can get there too. And they are certified for all vehicles, not just domestic or JDM. Overall, Automotive Intelligence is an under-rated shop in West Chester and they make a habit to not disappoint. I'd say everyone should use them, but how would they keep squeezing me in last minute then? And no, they didn't pay me for this, quite the opposite! They're just cool like that. Signed, A Very Happy Customer

After reading positive reviews I called Matt with an unusual request. I wanted to increase the road…read moreclearance on my prius with a lift kit I purchased online. Would Import Intelligence be willing to do the installation for me? They would. While they had my car they installed four new tires, oil change, did the alignment and state inspection that was due. All for a reasonable price - in one day. The car rides like a dream with the new tires. They will be my service provider going forward.