I do not recommend Eradicon Pest Services…read more
When I purchased my duplex in January, the previous owners had already been using Eradicon for a rat issue for over a year. In June, my tenants suspected rats were back. I contacted Eradicon (their name was on the traps), and the soonest they could send someone was 3 weeks out. The technician, Cameron, found that all the traps were empty of bait, refilled them, plugged one hole, and claimed there was no new rat activity. There was no follow-up, no clear communication about cost, and no mention of future service--even though I asked.
Just a few days later, my tenants trapped four baby rats inside their kitchen.
I called Eradicon again--another two-week wait. At that point, I contacted EcoCare Pest Control, who came within a few days. Their inspection uncovered multiple dead rats, several unsealed access points, lots of fresh droppings, and a crawl space in serious need of cleaning and repair--all of which Eradicon had overlooked.
When I called Eradicon to cancel service, I was transferred to someone named Mitchell. I asked multiple times to end the relationship cleanly, but he continued making excuses and insisted I owed $495 for five services--none of which I agreed to. There was never a cost estimate or service agreement discussed with me. Mitchell also claimed the ongoing rat problem was due to the "high concentration of rats in the area"--a statement that felt like deflection rather than accountability.
When I mentioned that I would be leaving a review, he accused me of being "retaliatory."
This company was unhelpful, unresponsive, and evasive. I wish I had switched sooner. If you're dealing with a serious pest issue, I highly recommend going elsewhere.
(Updated August 2025): Eradicon's reply contains several misrepresentations I need to correct.
This property was serviced by Eradicon multiple times before I purchased it in January 2025. This was confirmed not only by the tenants, but also by the previous owners' financial statements and by Mitchell himself when I called.
In June, I contacted Eradicon after signs of rats returned. Their first available appointment was three weeks out. The tech, Cameron, said there was no active rat activity, refilled empty traps, plugged one hole, and gave no plan or pricing, despite me asking.
Ten days later, EcoCare inspected and found dead rats, fresh droppings, and unsealed access points--all of which Eradicon missed. EcoCare backed this with photo evidence.
When I called to cancel, Mitchell claimed I owed $495 for five visits, which I never agreed to and was never quoted. He also blamed the infestation on a "high rat population in the area"--a baseless excuse. This duplex is in a residential St. John's neighborhood.
I wasn't confrontational--I simply declined to pay for unapproved services and said I'd leave a review. That's not retaliation--it's transparency.
Eradicon charged for repeated visits while doing little to solve the issue. I've since hired a more effective provider. Others can make their own call--but I won't be using Eradicon again.