My wife and I recommend going to another Metro T-Mobile store. This one does not seem to want to…read morehelp customers. My wife and I almost turned around and walked out. not much help whatsoever. It was like The Walking Dead in that store. It's so much more worth driving a few miles further to a helpful location with friendly faces and upbeat attitudes that act like they care or they do care.

I went in there to help my Uncle switch back the service on his phone. I barely said anything and…read morethe woman, who knew nothing about my mood or what I needed put her handed up and told me I needed to calm down lol I looked back at my Uncle who laughed because I was calm. She was the same girl who was rude to my Uncle and Step Dad the day before both in person and on the phone. She was also rude to my Step Dad again on the phone when before we went in the next day. She had purple in her hair and it was in pigtails. She looked like she was annoyed by having to assist and sounded bothered on the phone with having to answer questions. We've since switched my uncle from Metro to AT&T.

Huge thanks to Crystal P., Senior Mobile Expertat the T-Mobile Simi Valley store! She was…read moreincredibly kind, patient, and professional. Crystal caught a mistake from a previous upgrade at another location and also quickly realized that what I thought was a screen crack on my iPhone 16 Pro Max was actually just my screen protector. Her sharp attention to detail saved me a lot of stress. Truly outstanding service--highly recommend asking for Crystal!

Trying to deal with an issue with my account I tried to use the app and it would not complete the…read moretask I needed. I called customer service who said I needed to go to the store. The store told me to use the app. And the app did the exact same thing as it did before. Do you see where I am going with this? They tried to assist me. I had to wait about 15 mins to get help. They did everything they could but did not resolve the issue. I will speak to someone in customer service tomorrow. They will probably tell me to go to the store....Oh well. Follow up/: It appears that the issue was fixed. Jesus was excellent at resolving this. Customer service never returned my call however after calling in they told me it was taken care of.

We hired SJO Consulting because we needed to upgrade our…read more internet & phone systems. The installation went smoothly. The sound quality on all our phone lines is great, and the internet is working 5 times as fast. At a fraction of the cost.

My company's phone system needed to be upgraded due to our growth and our TelePacific contract was…read moreup for renewal. I called Michael at SJO Consulting for a second opinion and he reviewed our phone vendor's recommendation and the TelePacific renewal contract. With Michael's help we uncovered a number of issues and were able to save money and obtain a better solution. Thanks Michael!!

Alan, Richard, and the rest of All Connected have been successfully helping our Los Angeles small…read morebusiness grow our computer network for 5+ years. Taking us from a small 1 building network, to a network that now has 5 unique interconnected (and ALL CONNECTED) locations has come with a bunch of challenges, but Alan always has the right path of action for us. AC now helps us manage our Windows based network, a Citrix environment for remote access to programs, our mobile connectivity, backup our crucial data, and our web infrastructure. Growing the company from 5 or so employees to about 50 in the last few years has changed the IT needs significantly, but Alan and Rich have been able to forecast the correct direction for network growth. Anyway, as computers are slowly taking over the world and supposedly making life more efficient and easier, you need an expert to help you plan effectively and implement solutions. All Connected has my vote for the best IT firm in L.A. and one we will count on for years to come. Go All Connected.

From the owner: AllConnected focuses on cloud technologies, security, business continuity, IT support, and disaster…read morerecovery solutions for small and medium businesses. Clients rely on us to provide 24×7 IT support services, reduce their risk of facing cybersecurity threats and disasters, and ensure their IT infrastructure is resilient and available. Our suite of advanced security, network management, and tested disaster recovery services ensure your employees will stay connected and protected. We help increase productivity and develop strategies to help clients meet business goals, including compliance. Other capabilities we deliver include: Cloud infrastructure and backup, Cybersecurity Assessments, Disaster Recovery as a Service, managed (or outsourced) IT, Managed Detection and Response, Network Operations Center, and Security Operations Center. Are you a business owner looking at the advantages of outsourcing IT services? Our smartConnect program is a fixed-fee, all inclusive, 24x7 service for small businesses with 15-75 workstations. In addition, we focus on virtualization, strategic and technical consulting, and supplemental NOC and support services for companies with 50-1000 users. Key partnerships and technologies include Cisco, VMWare, Microsoft, Citrix, APC, HP, and more.

Lorenzo responded quickly and was very helpful and efficient, also provided good advices…read more He also did a remote problem diagnosis before coming in to save time, very thoughtful service. Very satisfied.

Called Phone Expert to fix a damaged landline phone connection. They responded quickly. We…read moreinadvertently gave Lorenzo some incorrect information about the prior phone hookup, he nevertheless patiently diagnosed the problem and solved the issue, professional all the way. Can't recommend this company highly enough.

Fusion Networking and Tech did a fantastic job on our Cat 6 cabling project. The installation was…read moreclean, well-organized, and clearly done with attention to detail. Everything was labeled and set up in a way that makes ongoing use and maintenance easy. Their pricing was fair and straightforward. On top of that, they were great to work with as they were very responsive, professional, and flexible with scheduling. Overall, we had a very smooth experience from start to finish. We'd highly recommend Fusion for anyone needing reliable, high-quality network cabling.

They were pretty quick from contacting them to them showing up. They went above and beyond and…read morereplaced all the telco lines to fix the issue.