I purchased a home that had a fence installed by Fence Solutions in 2021. The fence looks great,…read moreand honestly, it was part of what made us decide to buy the house. Now for the problem. We have two gates. One of them is next to the garage, and the post that the gate latches to isn't actually a real post. It's just a hollow vinyl sleeve that's attached at the top to the garage, but it's not secured to the ground. It's basically floating. According to the original receipt, the installation included 5x5 posts set 36 inches into concrete footings. That clearly isn't the case here. I contacted the company and initially got their automated system and left my information. After not hearing back, I called again and spoke to someone who was able to locate the original job and said I'd get a call back within 24 to 48 hours. I did get a call the next day, but the person who called wasn't prepared. I still took the time to explain the issue and even sent photos and a video showing exactly what's going on. Despite that, he immediately started talking about costs without ever seeing the job in person. I made it clear that I wasn't calling about warranty coverage. I understand it's been more than a year. I simply asked for someone to come out, take a look, and provide an estimate in writing, along with an explanation of how the issue would be fixed. When he mentioned that the fix would likely involve installing a proper post, it raised the obvious question, why wasn't that done correctly in the first place? He said he had another meeting in 15 minutes and would follow up after speaking with a colleague. As expected, I haven't heard anything since.

I had a Red Cedar fence installed by Fence Solutions about 3 years ago. (An unsealed Red Cedar…read morefence has a life expectancy of about 15 years. If you seal it, a Red Cedar fence can last for 25 years.) Many of the pickets/boards are split and separating. The nails are coming out. The rails are split. The posts are split. Some of the Pickets only had one nail holding it up. Very disappointed. I will probably have to hire someone else and have it repaired. This was a terrible installation and product. I would never recommend this company.

Could not communicate project specs and contact information for a fence estimate via website…read more Fields are not working. Fields are not accepting input. Requested to replace existing fence in Evanston; had to wait for written estimate for weeks. Owner becomes agitated when asked about the specs. I also was promised to receive an estimate on vinyl. Never received promised estimate. I came across this information https://www.yelp.com/biz/all-american-fence-riverwoods and customers reviews. First impression is not always a true one.

John Homan and company installed a fence for me. Chain link fence all around our 1 acre lot and it…read morenever failed. Thank you, John !!

Hired this crew to fix some metal fence posts that were coming up out of the ground. The price was…read morevery fair and they did a good job!

Per Cook County Public Records, Custom Built Fence has been involved in a civil suit, with a Karen…read moreT (I am redacting the last name, but it matches the owner's name on the certified letter I was sent) listed as a representative of the business. Edit: to be clear, I am stating this as to why I believe the "Karen T." who contacted me through Yelp (who has no reviews but has posted oodles of photos to this business) is not a random stranger, and is, in fact, associated with the business. This means business employees contacting me after I asked they not. I'm not going to be snarky and point out that all the conversations between Jan and I were posted via screenshot, by me. Including Karen's unredacted email. I posted about my experience and added the facts so others may judge for themselves. I included unedited screen shots, Jan commented with edited copy/paste data. Use that to determine what you will. End edit. I am being contacted, again, after I requested they leave me alone. To Jan, Karen, and Custom Built Fence - I request that any further communication be through your lawyer (as stated in the letter). I refuse to allow you to intimidate me, and maybe you'd have been able to offer a reasonable fence repair estimate (under $23k) if you weren't wasting $7 to send me a certified letter threatening to sue me. Or maybe not.

Good fences make good neighbors…read more We found Stars Fence to be responsive and professional. They quickly provided us a quote, their plan was approved by our village, no modification was needed. They installed the fence around the property in about 2 days; we have a very tricky hilly section and a berm. In my interactions with the installers, I found them accommodating and professional as well. Good fence = good neighbor!

Stars Fence did a great job replacing our wood fence in the backyard, Dave and Roxanna helped…read morearrange the work in a timely and professional manner. This is the third time we have hired Stars Fence. We highly recommend them.

Big thanks to Rachel, Evelyn, Robert, Todd, David, and the rest of the team…read more From start to finish, the team was professional, knowledgeable, and great to chat with. Especially wanted to bring your attention to their prompt communications! They answer the phone and reply to emails quickly, which can be rare in the industry. The quality of work is excellent, and we cannot be happier with our yard now that the fence is complete.

Fast communication, detailed quote, friendly service, competitive pricing, great workmanship…read more Highly recommend.

Excellent service and quality for an incredibly reasonable price. Super pleased. Highly recommend.read more

Had my old wood fence replaced by Johns Fence with new resin fencing…read more They were professional, on time, helpful and courteous. Very satisfied with the company and my new fence.

I can't recommend Advance Fence highly enough! From the moment I reached out, scheduling was a…read morebreeze -- fast responses, clear communication, and a timeline that actually stuck. They arrived right on time, which is rare these days, and got straight to work with a level of professionalism and precision that immediately impressed me. The craftsmanship is top-tier -- every post is perfectly aligned, every board secure and straight. You can tell they take pride in what they do. What really blew me away was how clean and organized the job site stayed throughout. No mess, no debris, just a beautiful new fence that looks like it came out of a showroom. Advance Fence is the real deal: punctual, skilled, detail-oriented, and genuinely easy to work with. Five stars across the board -- I'd hire them again in a heartbeat!

It has been a few years so this review is well overdue with that being said it was a great decision…read moreto use Advanced Fence. The quality of work continues to be one of the best. I have not had any issues with the work completed and it was a great value. I am the type of customer that will not go with the cheapest quote but more of the middle ground however, in this case it was a very competitive quote. The work was done on time and with great care. They cared about the clean up as much as the everything else.

Rudy did a fantastic job. Not only on the work that was requested, but he pointed out some…read moreimprovements we never thought of like making the new gate wider. The new gate and repairs are very solid, were done quickly and they cleaned up and took away all the old wood. Highly recommend.

Needed a fence built in accordance with Lake Zurich zoning. Contacted several contractors for bids…read moreand Fleet Wood Fence impressed me. Rudy came out quickly to give me an estimate. He was right in line with the average pricing, but excelled in responsiveness, knowledge and enthusiasm to get the project going. So he got my contract. Rudy worked personally to meet the code requirements with the village and got the fence in quickly. His crew was clean, professional and tGreat job overall. Highly recommend Fleet Wood Fence.