They did an excellent job in repairing my car and gave me the best price around! Julio worked on my…read morevehicle.

I'm reporting this vendor to the better business bureau and the attorney general's office…read more The person did not fix my car, did some cosmetic work in the front- used WHITE instead of IVORY, did radiator work, however because the car didn't work AND THE VENDOR DIDNT RETURN MY CALLS (3 CALLS, 2 STOP INS - HE WASNT THERE) AND I PAID HIM 2500.00, i had to go to another shop and paid another 1500.00. BAD BUSINESSMAN. STAY AWAY.

I got screwed over by a mobile A/C guy and the people at Auto Air looked over my car for free to…read morefigure out what the issue was. I was so thankful because I was out $1000 because of the mobile guy. Very kind, caring people here.

Had 4 new rotors and brake pads put on, brought it back 3 times brakes are still squealing , they…read moremake lame excuses. Also they over charge on labor time, I'll never go back there

Jerry, the shop owner, has been taking care of my vehicle(s) for years, and his prices are always…read morefair. I highly recommend this to local USF students as it's close by and affordable. This shop is a family business with an endearing story, and if you are into Volkswagens or looking to buy, you'll be sure to see one on the property because Jerry is very passionate about them!

Disappointing experience during an engine evaluation. The staff member was dismissive, rude, and…read morelacked professionalism and customer service. Wouldn't recommend based on this interaction.

I was recommended this business by my roommate. I was able to Whatsapp the owner for a quote and…read moreget service the next day. It was done in one hour and at the exact price. The people and shop were great. Brakes and rotors done for a third of the dealership price. Can't be that service and price!

I rarely leave negative reviews, but after multiple bad experiences with this shop, I feel…read morecompelled to share my experience. **After I left my review, I checked other bad reviews and found that it's not the first time they quote a price and then change it, work isn't completed properly and their failure to follow through on commitments! PLEASE, PLEASE do yourself a favor and read other negative reviews for additional information.** -Long read- I brought my vehicle in for an AC recharge and an alignment. Before bringing the vehicle in, it was quoted $80 for the AC recharge and based on the services discussed, I understood my total bill would be approximately $200. I waited at the shop for my vehicle to be serviced. When the work was done, I was quoted $290. Only then was I informed that an additional service had been performed because the system would not hold a charge. My concern was not that additional work was needed, but that no one contacted me for authorization before increasing the cost as I was sitting in the lobby and readily available for communication the whole time. The alignment experience was even more frustrating. After leaving the shop, I immediately noticed that the alignment warning light was still on, the steering wheel was off-center and the vehicle was pulling to the left. I returned right away and explained the issue to Ricardo. I was told that the alignment technician was at lunch and that I would need to wait or come back another day. When I explained that not only do I live and hour away, I had to get to work and that I did not feel it was fair for me to absorb the inconvenience of correcting work that was not completed properly the first time, I requested a refund so I could have the alignment corrected elsewhere. My request was denied. I was told that alignments are not always done correctly the first time and may require multiple attempts. As a customer, I find that explanation unacceptable. A vehicle should be test-driven and verified before being returned to the customer. Unfortunately, this was not my first negative experience with this shop. Several months ago, I brought my vehicle in for AC diagnostics on a Friday. I specifically told both Ricardo and another employee at the front desk reception that I worked multiple jobs that weekend and absolutely needed access to my vehicle after hours. Both assured me that leaving the vehicle accessible for pickup would not be a problem. When I arrived close to midnight to retrieve my vehicle, it was locked inside the shop. When I contacted Ricardo, he informed me that no one would come to the shop to release the vehicle and that I would have to wait until the next morning. He then explained that the vehicle had been locked inside for "security reasons". I communicated to him that had that information been communicated to me beforehand, I would have made different arrangements or chosen another day for service. Instead, I was left scrambling after midnight to borrow a vehicle from a friend and later had to arrange for someone else to pick up my car because my work schedule prevented me from retrieving it during business hours on Saturday. My biggest issue throughout both experiences has been the lack of communication, failure to follow through on commitments and what I felt was rude and dismissive customer service. I understand that mistakes happen. What matters is how a business handles them. It has been an extremely frustrating experience and Ricardo was extremely unprofessional! Unfortunately, based on my experiences, I will never return and I cannot recommend this shop!!

This review is by Larue Terry:…read more I took my vehicle which is over 20 years old for repair. Yes they kept it awhile but when I got it back, they not only repaired my vehicle but added a few extra touches and did not charge me for the extras. AAROn was excellent and very accomodating as was the owner Larry Brazil. I am very happy and would go back and refer them to others. Thank you guys for a good experience.

So if you blink one to many times you can pass this place. From the outside looking in you can…read moremostly see the buy here pay here dealership. But to the side of it there is a little trailer where the office is at. This place is not like your other chain auto repair shops. And to be honest I was a little concern dropping my baby off here, but I couldn't ignore the good reviews that it had, and well hell I always believe never judge its book by is cover. I rolled in with out any appointments in the AM on a Friday and they where able to take care of me right away.

I requested a quote for some very expensive repairs. I just received a text that said "We sent you…read morea quote last year". That's it, nothing more. What a rude and dismissive response. Because of illness I have not gotten repairs done previously. I guess my business wasn't important to them. You can tell a lot about a business from their customer service. I won't take my car here.

I really hope this is the right place. Today, as I was doing a last minute fill up prior to my…read moreflight back to NY at a gas station on Sheldon road, I accidentally locked my keys and phone in the car. The rental company roadside assistance never showed up, allowing me to potentially miss my flight! I was still at the gas station when my plane began boarding. At this point there was no hope :/ Until a man, whose name I never got, unfortunately, walked into the gas station convenience store. He knew the attendant, where he was asked if he can at all assist me. He didn't make me any promises but said he would try. Well, he DID get my door unlocked at the nick of time, and I made my flight my ONE single minute. He was a godsend at that moment and can't thank him enough. This business is super lucky to have an employee like this. I never got his name but he is a bald guy who like me, speaks Spanish as well as English. This man deserves a raise for his knowledge and hospitality! God bless whoever he is. I can't thank you enough!

Mavis never leaves us hanging. Wonderful service, friendly staff. I cannot say enough about their…read moreprofessionalism! The prices are competitive and the service is top notch. I have done oil changes and car inspections at Mavis and they do not disappoint.

5 stars every time. They are honest, fair, and have personally saved me thousands. Real…read morecommunity-type shop. If you're new to the area and want good honest work I highly recommend stopping by.

I brought my SUV to Sammy's, at 815 Hillsborough Ave in Tampa, for a small repair of a hose. Two…read moredays later, it breaks. I'm stranded in traffic. I take it back to them and 3 more things need to be fixed. They kept my car for 3 weeks. The day after I got it back, there were more complications than the original problem. I've taken my car back about 10x now. Each time they say they can't find the issue or can't hear the massive noises it makes. I drove with them and, like magic, the noises appeared. I brought my car to them Friday, They were supposed to call me at 2 or 3pm. No calls and when I try to contact them, they NEVER ANSWER THE PHONE! Today I went to their shop with a male neighbor of mine. The owners brother raised his voice at me in an attempt to intimidate me and was using profanity to deflect from their horrible work. He even stated how his brother commented that I just want to come and complain. I don't know anyone who decides to wadte the time in their lives to sit for hours in a filthy auto shop, just to complain. He also LIED about the parts they were supposed to replace. They should have fixed a head gasket, radiator hoses, and the timing chain. Sammy's brother, Jose, said they replaced my raidiator. WHAT FOR, WHY?!!! Long story longer, my car is still not fixed, I'm out $1,600, I have no money left to fix my car. The engine is about to die. I'm now about to take them to court. NEVER TAKE YOUR CAR TO SAMMY'S...EVER!!!

I really want to thank Sammy, Pablo, Jessica, and crew for the outstanding service! Pablo promised…read moreme "Rockstar service" and that is exactly what I received. I had issues with my AC unit not blowing cold air. They diagnosed where the AC system leak was and fixed it fast at a very fair price. I'm very happy I took my care to Sammy's! I highly recommend them! Thanks so very much once again!