If you want to spend tens of thousands of dollars on an attorney who shows up unprepared, visibly flustered, and drops the ball on basic evidence, this is the firm for you. Court appearances felt sloppy and disorganized, and at one point counsel even insulted the judge by rushing proceedings so she could "get home to her son for spring break." That alone should tell you everything. The billing practices feel shady and wildly overpriced for what amounts to very little actual work. Nearly $35,000 later, they managed to lose two motions and deliver a painfully poor litigation performance on what should have been a straightforward case. There are far better attorneys who charge half the price and actually know how to advocate for their clients instead of burning through retainers. This firm appears far more interested in money than outcomes, and the lack of care is obvious. Save yourself the stress, the disappointment, and the financial hit. Look elsewhere. read more

I'm starting to think all divorce attorneys and law firms are the same. They are in it for themselves and not the client. Go to school and become a lawyer kids because honestly the majority of them get paid very well for doing nothing. This firm and specifically my attorney Jason Ponder was trash. Lied about having knowledge of military couples divorcing and the specific laws that pertain to veterans. They started my case with a $3500 retainer in September of 2022. It's now July 2025 and I'm roughly $16k in the hole and still legally married. This guy has no backboned and cannot keep a paralegal on his staff to save his life. 4 or 5 different paralegals in 3 years. Why are they quitting or getting fired and they make so much money is my question. Stay clear of this law firm and specifically Jason Ponder. read more

Ayo and Iken - Jason Ponder - Bankruptcy Law Near Me - Tampa, Florida

I was both impressed and satisfied with the expertise provided by the team from Ayo and Iken on a child custody case. Their attention to detail was top notch and safe to say, I was able to get the best outcome for my case. read more

I strongly advise against using this firm. While I acknowledge I am a frustrated former client, my concerns are justified. I paid a significant amount of money for what I expected to be expert representation in a high-conflict custody case. Unfortunately, what I received was an attorney who seemed unfamiliar with my case, my concerns, and family law in general. [[HIGHLIGHT]]I was anxious leading up to the trial - my attorney didn't reach out to prepare me, leaving me feeling completely unprepared.[[ENDHIGHLIGHT]] Honestly, I feel I would have been better off representing myself, especially considering the tens of thousands of dollars I paid for absolute garbage. [[HIGHLIGHT]]On the day of the trial, the room number wasn't listed in the paperwork, and I couldn't get in touch with my attorney, once again he didn't propose we meet early to review or anything - just left me to figure it out - which basically was the whole time during the trial.[[ENDHIGHLIGHT]] The whole situation was embarrassing, and I felt incredibly misrepresented, especially in such a sensitive family law case. After reading other reviews, I now understand why they warn against using this firm. I am truly shocked and disappointed by the experience. Again please find another firm unless you want to spend top dollar for bottom barrel. read more

If you are in need of an all business, no BS, courtroom Pitbull, I would HIGHLY recommend retaining Jeana Vogel. [[HIGHLIGHT]]Jeana and her paralegal, Mariam are quick to respond, quick to take action and Jeana will not only fight for you, she will go to war for you.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Jeana gave me realistic expectations in regards to everything, she told me everything that I needed to hear, not just what I wanted to hear.[[ENDHIGHLIGHT]] She never mislead me or gave me false hope, nor did she make any promises that she could not guarantee. She will be as upfront and honest with you about your case as she needs to be, and that is exactly what an excellent and reliable attorney does. I am beyond grateful that I was able to find and retain Jeana, because once Trial started, all I could say to my self was, WOW. Jeana dismantled a frivolous lawsuit and slander campaign against me, like a house of cards. Truly incredible courtroom performance and I couldn't be more thankful for what Jeana did for my son and I. [[HIGHLIGHT]]To Jeana and Mariam, From the bottom of my heart, Thank you![[ENDHIGHLIGHT]]! read more

Need legal assistance on a reevaluation for child support. [[HIGHLIGHT]]I called up Ayo and Iken and was assisted promptly.[[ENDHIGHLIGHT]] They provided outstanding service and was very patient with all my inquiries. Thank you and looking forward to the next steps in the legal process. read more

0/10 do NOT recommend. Make sure to check Yelp and Avvo not just google like I did. I was fooled that's for sure. We didn't even make it to mediation and I'm already 10k deep. Howard Ellzey was my attorney, upon reviewing the contract there's a section on there that says "Retainer Fees" make sure you clearly understand what this is saying, they are taking a extra $950 from you upon paying the 6k retainer fee. He words it in a way to be deceitful. He sat on my retainer for 14 days, I had two days left to reply to the petition or i would of defaulted on my case. Had i not called and left a voice mail for him on day 18 then who knows what would of happened. He made it seem in the consult he would be right on it. [[HIGHLIGHT]]He then is not up front in emails and you wind up sending 5-12 messages back and forth to see what he really needs from you. He will charge for those as well.[[ENDHIGHLIGHT]] He will also charge for emails he clearly states in the bottom " I am not charging you for the time it took to reply to this email". [[HIGHLIGHT]]I did bring these discrepancies and many others up with him and he told me they made no sense to him. He will also chalk it up as "more than usual amount of emails" but again, he sends unnecessary emails.[[ENDHIGHLIGHT]] Then tried to send me a new invoice for $1,700+ more because I brought these things up to him. This is what you call intimidation at its finest. [[HIGHLIGHT]]He can be very condescending as well.[[ENDHIGHLIGHT]] After paying 10k to not even make it to mediation my mind is blown. Taking full advantage of a single mother of two in a time of distress. He will also sit on any paper work then make you feel rushed to redo all of it & send it over organized, because i guess the amount i paid didn't cover him organizing the paper work. not even two months on retainer and i still haven't made it to mediation why? because Howard refused to set a date with the opposing party. I strongly urge others to think twice before hiring this individual. Legal representation should bring clarity and confidence, not confusion and distrust. If you're in a vulnerable situation, particularly involving family law or custody matters, this is not the kind of advocate you want on your side. read more

[[HIGHLIGHT]]DO NOT USE THEM I REPEAT DO NOT USE THEM especially Mr. McGinn.[[ENDHIGHLIGHT]] in the hearing he will freeze after telling me that he can show his teeth and the OP is a A******! He froze in the hearing and didn't speak at all. I had to ask the judge for my motions to be heard and I only got one heard while this attorney got paid to file them. He didn't cross examine the OP after I was crossed. His paralegal Monika sent me several incorrect documents and including another clients credit card names and numbers while asking if they were mine. Now I am afraid this women has all my personal information and it's not in good hands. read more

RUN DON'T WALK AWAY FROM THIS FIRM! The only thing they care about is your money. I hired them for a Contempt motion that was easily winnable. We had the evidence that after an IDO was served to his company he started making outrageous amounts of Federal income tax payments on his check, 401K deposits into various accounts, and split up his salary into the other check he gets for commissions. He was being paid 2x a month. One was for commissions and the other, we were told was his salary. The payroll person advised us on how to issue the IDO, then went and changed the way he is paid the minute IDO was served. The larger check for his commissions took out barely any Federal withholding while the smaller check took out the rest owed on a large commission check. For instance, the smaller check was for around $7,000.00 which they took out over $4500.00 in Federal taxes from. Then they deducted his new and improved 401K amounts. This is how they shorted me over $3,000.00 a month for four years before I could afford to go back to court for a new IDO and contempt. BTW he is now making almost double of what he did when we were divorced. Almost half a million a year. I spoke to Aiken the day after court when his attorney had not prepared anything or even looked at his checks. I fired her, but of course their separation agreement doesn't say that although I asked for it to be changed. I had explained she was a disaster in court. We spent my precious hour with the Judge instructing my so called attorney on the law. All she cared about was my Financial disclosure which she didn't even need. The Judge already told her previously my finances had nothing to do with this contempt. Yet two days before she was absolutely focused on getting my financial records. I finally said NO! She sent me an email that she won't be responsible in court He was in contempt not me. She wasted 7 months trying to serve my ex and charged me over $10,000.00 for doing so. The Judge told her it wasn't necessary to serve him because he is on the court record. Simply filing the motion for Contempt would have notified him. Week before hearing she kept hitting me for more money or she would not show up for hearing. He was in contempt also for a life insurance policy he was court ordered to retain and didn't. I wanted that in the Contempt. Without that policy in place if he died tomorrow I would be penniless. Aiken told me I had to sign another agreement and give another approximately $8,000.00. His reason was this is another issue. Evidently anything you ask them to do is another retainer agreement and more money. EACH THING! This was not disclosed to me at all. [[HIGHLIGHT]]Also when I called their Manatee number I was unknowingly switched to St Petersburg FL.[[ENDHIGHLIGHT]] They advertise an office in Manatee county, but closed it years ago. The day she went to court she charged me $800.00 for the maybe 40 minute drive each way. Aiken told me that is how they charge just like all the other lawyers around. I have NEVER heard of this kind of billing. Every time they do anything like an email the Paralegal reads it, then sends to the Lawyer, then they talk about it and decide what to do basically. You are charged for every single step separately. That is insane! You should see my bills. I could go on but please believe me do NOT hire them for anything! Almost $20,000.00 for absolutely nothing. They have messed up my case and I got nothing except a continuance because she only asked for an hour hearing. She absolutely wasted that hour. Now I have to come up with more money to hire a Real Lawyer and start all over again. Wasted a year with this so called Law Firm. read more

Jeana Vogel; not really sure where to start. From the moment she meets you it is all business, but in a way that you know, none of your time or money will be wasted on things that will not help ensure your best interests are at heart. Gayle, her paralegal was incredibly detailed on her work and was always available. I absolutely feel how she positioned my case allowed for the outcome I was looking for and assisted my ex-wife in seeing my side of things for the first time, which made mediation the only step truly needed in the legal process. You would be out of your mind not to hire her if you really want to win. My case was complicated but she made it easy. read more

We wasted $32,000 with this firm. We hired Ayo and Iken in December of 2021 to assist us in a child support re-evaluation and custody revision case with my husband's ex-wife. We found Ayo and Iken online and signed up for a phone consultation with one of their attorneys via their website. We were contacted by one of their attorneys. We sketched the details of our situation and asked if we had a case, which he thought we did. One of the biggest concerns we had was that we live in North Carolina, and this case will have to be handled in Florida, which is where Ayo and Iken practices law. We informed the attorney where my ex-wife lived, Walton County, Florida, and that did not appear to be an issue. Fast forward almost two years and $32,000 later. The day before we were set to go to trial in Walton County, our attorney fell ill and was deemed unable to return to practice law. We were informed by Ayo and Iken of this situation via email. They sent us a letter stating they had replacement attorneys to assign to all of the original attorney's cases, and that the firm would cover all of the costs to get the new attorney "up to speed" in the case. In this letter they also stated we could choose to go to another law firm if we didn't want to remain with Ayo and Iken. We had questions and wanted to speak to the new attorney that was assigned to our case before we committed either way. Two days later we received via email a copy of a motion to withdraw as our counsel that was filed with the court! This firm took $32,000 from us and backed out on us just before this was set to go to trial. Ayo and Iken advertise their services all over the state of Florida (myfloridalaw.com), but when it was going to cost them money from their own pocket, they suddenly did not have an attorney who was able to try a in Walton County. We were aware we were going to be paying for the rest of the trial and associated activities. We have since had to hire a new attorney to finish our case. We will be paying our new attorney to review two years of work that has been done up until this point in addition to any new work that he deems necessary to move forward with the case. Not only did we get zero resolution with Ayo and Iken on our case, but they also appear to have no empathy whatsoever. Thirty-two thousand dollars may not be a lot of money to the firm of Ayo and Iken, but it is a lot of money to us. My husband is a retired disabled Army veteran and I a medically retired law enforcement officer. We never expected to get all our money back as some of it was earned, but some of the money would have been helpful in paying the new attorney to finish a job that should have been the responsibility of Ayo and Iken. We paid the firm $5,000 less than one month before they dropped us, and we did not get a dime of that money back. The biggest point of contention for us is the blatant disregard for a commitment made to us. One of the partners called my husband and was so disingenuous and condescending that I could hear it when they were talking over the phone. At this point they are not returning our phone calls and are treating us like we did something wrong when we did not. I wish I had never hired this firm to handle our case. It has been the biggest waste of money, very stressful, and disappointing. read more

I called this attorney, who told me I had a case and sent me the document to sign asking for a $7000 retainer. After I signed, I was told the first step was for me to take the required Florida State Parenting Class online which is required by law. I did it that first weekend. The class is designed to KEEP FAMILIES TOGETHER. That is what the State of Florida wants and pushes for, and remember, this is a REQUIRED BY LAW class. It also covers finances and other things. I also had to fill out a HUGE amount of financials that I was in no shape to complete, especially with tax time looming in just a few weeks. After listening to the parenting class, and thinking about all of the financials, I decided to put the whole thing on hold. I contacted the attorney to notify them. At this point, I had turned in nothing. The attorney had done ZERO work for me. Agree a few weeks, I contacted and said I was withdrawing. Again, they did ZERO WORK for me. I turned in nothing except the original contract. I didn't even give them a copy of my drivers license. When I asked for a refund of my retainer, I received no answer for weeks. Finally, I received an email readings from a paralegal that said they were returning $500 to me, but that in the small print I had initialed no refunds of retainer. It's straight up theft. They did zero work. The state makes you take parenting class to KEEP the family together, and then, God forbid you choose to STAY together, the attorney steals from you. Beware of this attorney at ALL COSTS. read more

Absolutely awful experience. Was treated like a cash cow and the attorney, Claudia Blackwell, set my case back YEARS. She's lost me everything. I'm heartbroken. Her incompetence was astounding. I truly wish I'd never contacted this firm. read more

I hired the law firm and I was blessed to have such a professional team working hard for me. I won my divorce case wanted thank Attorney Jason Ponder and the amazing legal staff I would highly recommend this law firm to my family and friends. read more

I recently had a case handled by Howard Ellzey and Jeremey Simons. Mr. Simons did my appeal. The two of them were very professional and told me what was happening, what would happen, and involved me in every decision. They were expensive but I ended up getting the results I wanted. I am very happy with the way they handled my case. read more

So my story is a typical one, I separated from my husband and moved back home to start over. We agreed that our daughter would stay with him until the end of the school year so that her life would not be disrupted more than it was and I would have time to get a job and get stable. Well, he took our daughter and moved to Florida. I barely got to see her or talk to her. Once I got a bit more stable and realized he was going to continue to withhold her, I looked up information on starting the divorce process myself. He retaliated by filing for child support against me. That was when I called Ayo and Iken and met Howard Ellzey. Now what you need to know about Howard is that he is extremely focused. He is not there to listen to your sob story or hold your hand. He cares and he shows that by being brutally real with you. He will let you know up front what he hopes to accomplish and he will let you know what the possible negative outcomes could be, and then he gets to work. Now everything he says might not sound like a great idea (like when he told me to acquiesce to the petition for only supervised visitation with my daughter) but if you trust him he will explain his reasoning (as I was not getting visits anyway the point wasn't worth wasting time arguing.) and (in my case) the outcome will be in your best interests. Now this review is only 4 stars for one reason only: this firm is expensive. However, they are willing to work with you on this. They set up things like payment plans and allowed me to do a few things myself so that I would not be charged as much but I want to be honest so the price was a bit of a challenge at times. That being said, you 100% get what you pay for. My ex-husband got a lawyer as well and the 2 of them tried many dirty tricks but Mr. Ellzey stayed above it, stayed professional, and gave me great advice that kept my spirits up during the entire ordeal. The ending of a marriage is a horrible experience. Fighting with someone you used to love to have time with your child is even more so. I will forever be grateful that I had Ayo and Iken in my corner and Howard Ellzey by my side as I navigated both. Thank You will never be enough. read more

Hello All, Where to start with this firm, first run! Worst law firm I have ever had the displeasure of working with. I was personally told prices and what milestones would be met by them. Needless to say they failed to accomplish all things I came to them to do; even worse they appeared not to even start certain things and lied when asked direct questions. When I questioned attorney Howard Ellzey about my billing he immediately became defensive and essentially cut off communications with me. When I further reached out for help from the firms management or partners they simply directed me back to the attorney I was having a problem with.This is definitely an office that forgets they work for the client. So $7,000 later I encourage anyone looking for a law firm that actually produces to not use Ayo & Iken. read more

Stay clear.. I would NOT recommend them to my worst enemy. Laura Naylor.... took my money knowing that I wasnt a FL resident for 6 months, which is against the law. and she knew it! She told me it would be fine, yet it wasn't! She also drew up papers that said nothing I asked of her to write. She charged me $7500 and asked for an additional $2500 to continue, yet all that had been done was the case was filed with the court and my husband was served papers., Then she proceeded to ask me for an additional $2500.. which is where I had to draw the line and fire her.. When I first called her, she assured me it would be between $5000 & $8000 for the entire uncontested divorce, yet it was already at $7500, and we had just begun, she stated two more astronomical charges would be mediation and the final court costs. if I had proceeded it probably would have ran up to near $50,000!!! In which I did all the leg work, finding every document, title, bank statements, back taxes, avg monthy bills, sold properties from prior years, vehicle titles and so much more she required I scan and email to them. And they charged me for every single one of them I sent them. I only spoke with Laura Naylor on the phone twice. She offered no apologies and no refunds once I fired her for lying and stealing from me. She also refused any correspondence after that. She charged for every correspondence,.. example: an email that said thank you or received. When questioned about an error on their part, I was charged again for them to fix it. There were 2 secretaries sending me the same info and asking for the same things and both were charging me.. It was absurd. I told her I'm asking for a fair, kind, 50/50 settlement, she said she's never heard of anyone ever asking for that. She wanted me to go for 90%of his assets. After I told her I didn't ask her to write all the lies and figures in the papers she served to my husband, she said Itll be worked out later, of course, at additional astronomical charges to me for her to rewrite. I also filed with the Florida bar against her for doing this, and she declined. So that's it.. how is that fair... I'm out $7500. And a boatload of grief, and now months later I'm still not divorced and the case in is limbo until I hire another lawyer to clean up her mess! I asked them for a copy of my case and there response was.. you still owe us an additional $1800 on top of the $7500 they already robbed me of !! Seriously? For what??? The bottom line is, no matter how they respond to this review,... she illegally filed, lied about the costs, did everything I asked her not to do, charged $400 an hour, had she done the right thing to begin with, none of this would have transpired. She was unfair, unkind and what she's done is illegal. Anyone resting this have an idea how I could recoup some of my money or any recourse I could take. The Florida Bar was no help BEWARE!! read more

I received the free consultation with Jeanna Vogel. I told her my issue, my case, and the result I was looking for. I only received generalized information and a quote for a $5000 retainer. I do not feel that she cared about me nor my case only that I pay a hefty retainer. I had initially set up the appointment for 12 which I had to reschedule for. The text reminder stated that as long as I called in at the appointment time that I can do a phone consult. The receptionist called me at 12 and I inquired about the phone consult. She then stated I would hv to pay $150 for the phone consult because my appointment was for the face to face consult EVEN THOUGH I told her what the text reminder stated. She did not stand by what the reminder clearly stated. She then stated that if I was 5 mins late that I would have to reschedule. So needless to say I rescheduled for later that day. I was only with the attorney for less than 10 minutes. All of which I had heard general information along with a hefty fee. I do NOT feel she sympathized with me nor the porposed case, nor do I feel she cared to hear what I had to say. She did not care that hiring an attorney is an investment. She did not show me that she cared for my business nor my money. The location was 30 mins to 1 hour from my residence and a phone consult would have been easier. She wasted my time AND my gas. Having a phone consult would have been A LOT better. read more

Best representation in our family law case, communicative and quick at responding to our concerns. Mr. Wimsatt is a true professional and very knowledgeable in his field. Very happy with our results, the cloud finally disappeared from the ex-spouse for good! Very thankful!! read more

My family was treated respectfully. The knowledge and proactive methods used to get us in touch with much needed resources helped so much! I would definitely recommend this place to anyone! read more

Just an update Miss Vogel told me I would have to give my now-ex a portion of my house even though it was not in his name. As it turns out I gave the man nothing. I may not have gotten alimony but I got out of a nightmare. She could be a highly recommended attorney but she needs to learn how to have compassion and an open mind everything is not as clear as it may seem. I still paid you for an ad but I never received my money back since you never placed it in the paper because once again I was given the wrong information from Miss Vogel. Turns out the ad would have cost me $900. I can't remember for sure but I thought it was $150 that you took from me and never placed the ad. You said you were going to give it back and I never received it. You have my number on file it would be nice to have that money returned to me since you got way more than that in the end for doing unacceptable work. read more

When Attorney Howard Ellzey took my case, replacing Allison Belcher after she left the firm, everything began to fall into place. I was so frustrated until that point, but Mr. Ellzey made everything easy and he resolved my case in a few months, after I was waiting for more than a year. He was approachable, professional and efficient. I will highly recommend Ayo and Iken, and attorney Howard Ellzey. read more

Called to speak to an Allison Belcher whom I had spoken too before. And Teresa "the legal assistant" said she was out of town and would have to charge a $158 consultation to speak with her again. I figured I could get an attorney whom I'm choosing to represent me to talk to me one more time before I hand over $3500. But Teresa was rude about it so when I said I could take my business elsewhere if she's going to be difficult. She said I could use the money and hung up on me. Unprofessional read more

It's sad when the system fails you and the State Attorney can't prove a person is lying with all the guilty evidence. But at least during the DVI case Krystal Knox proved without a reasonable doubt that person DID commit the crime. If I could roll back time I would put Kristal on the prosecution team to teach them how it's done. Phenomenal job by Kristal Knox! I WILL rehire Kristal Knox again when I need to renew my DVI Case. read more

Had my consulation with Mr. Wimsatt. He explained my options and said he would reach out to the other parties attorney and if we couldn't get anywhere that way I could obtain his services to get the legal documents that I need. A month later and I still haven't heard back and have reached out via email multiple times to hire this firm to assist me in this time sensitive matter and still have yet to hear back. Very disappointed bc after my consulation I was very optimistic, not so much anymore read more

I went through a very difficult divorce and James Wimsatt was by my side every step of the way. For 2.5 years he never strayed away from representing me and looking out for my best interest. I highly recommend Ayo and Iken and James Wimsatt if you are in need of a family lawyer. read more

When my husband suddenly asked me for a divorce and cleaned out our bank accounts, I was stunned. With all the emotions that one goes through, I was lost and confused with little money to hire a lawyer. I made and appointment with Jeana for a free consultation to talk about my options. Her firm offered a payment plan that would fit my financial circumstances. However, my final decision to hire Jeana was due to her knowledge and experience of the law, along with, her ability to be compassionate and empathetic. Her keen ability to negotiate resulted in getting everything I deserved and asked for. She is not only a great lawyer but clearly a great person. read more

in response to ayo: correction you agreed to the "free will" because you had $2000 of my money to which no services were rendered. in addition, i chose not to continue with it though you offered to do it and basically gave your firm $2000 - again for no services rendered. so to sum it all up - you kept my money, i did not hold you to the will, choose to lose my money & now i receive an email from your company 3 years later asking me for more money to which i have all documents to prove! your not a good lawyer because you responded without knowledge of the scenario or you lie and makeup stories to sound good. either way your law firm holds the proof as well. again - worst lawfirm ever. original review: this is the worst law firm i've ever had the horror of working with. i was robbed for $5000. then the lawyer i was working with left in the middle of working out a will for my credit. after many hostile conversations back and forth ayo decides to honor the agreement of the lawyer who left. with so much back and forth, i never continued with the will and decided to take the loss of credit. it is now 3 years later and their office is trying to send me a bill. as always, when you call the office to resolve the staff is horrible! stay away unless you have money to lose time to waste and feel like arguing every single time you call them! read more

I have been a client of Ayo and Iken in Tampa and my lawyers name was Crystal Phillips. My case has been over for almost a month and I can now give a fair assessment. Overall I was not happy with my services. Crystal was very sweet and appeared to be very nice, and every time I encountered her she was nice. The cons were enough to make me write this review. I made a payment and for whatever reason the payment didn't go through. When the office manager Michelle spoke to me she was very accusatory and rude. She insinuated that I did not have the money to pay for it. When I called my bank to speak to Michelle from USAA (2 different people) she still was accusatory. When it was realized that the issue was with Ayo and Iken....Michelle's DID NOT apologize to me at all and changed her tone. When I spoke to Crystal, she said Michelle was a nice person. I tried to ask for Michelle's manager and was told she did not have one. I kept my composure because I had a case to fight, but UNACCEPTABLE. I always had to remind Crystal about the details of my case. When we had mediation, the mediator told the opposing council something that we asked him not to until the end and Crystal did not address it. She was very passive even though she stated in the consultation that she was an aggressive attorney. I could have fought for myself better and just had the office do the paperwork only. Crystal did give me options on making payments, so that was a pro even though I am currently looking over the numbers to add it up because it seemed fishy. Towards the end it seemed that she was unnecessarily adding more fees at an inflated rate. Crystal spent 3000.00 in less that a month, and I did not see the fruits of her labor from the thousands that I spent. My case has been over since June 2. There was some information that I needed in regards to child support and she gave it to me after asking and that is usually how it worked. It was information that I should have received without asking. I had to ask to get. Also, I asked to be informed of when I was running low in my trust account and she NEVER did that. She would wait until I owed 600 plus and then let me know and I would find myself scrambling to get the money because of her negligence to multi task. I would not recommend Crystal Phillips as a lawyer and I think Michelle is unprofessional and she treated me and the USAA agent (we are both black women) with such distaste and disrespect. I never write reviews but my experience their warranted this. Hopefully this full synopsis of my experience will help others make a sound decision in picking a better firm and a better lawyer. read more