They are always on point! Shops for better rates for me without me having to ask. Called me twice!…read moreWhen I kept forgetting about my flood insurance. Super great customer service!

I have been using Templeton for all of our insurance needs since 2006. They are really great about…read moreshopping each policy and making changes where needed to save me money. They provide a great service! I can always call on them anytime I have an insurance question. Which I found out is much better than calling the insurance co directly. In one instance, after a hail storm in our area, I called our homeowner's policy to check on our coverage. Much later I found out that the operator wrote it up as a claim on our policy. But I never made any claim and had no repairs made. Thankfully, Templeton Insurance Agency was very helpful when I called them. I should have called them in the first Place!

I was looking for insurance while I was out of town. I searched on-line and called my local agency…read morethey were so high due to my at fault accidents. I had the car pick out and dealership was just waiting for me to pick it up and to insured the vehicle. On the weekend was out of town and wasn't going to be back till Monday evening right before they close dealership. My husband happen to have his car insured with Amaax and told me they have great car insurance prices, our lovely agent Frances was able to find us a great priced insurance, and send insurance info to the dealership. She is the best and highly recommend her. Will help you find insurance around your budget.

I haven't had to make a claim, so cannot speak to that side of things. The office in general gets a…read more"B" for Customer Service. But, a big shout out to Demarcus. He gets an "A++". He was polite, empathetic, and helped me reach a deadline that another agent had bailed on ...on a Friday afternoon no less. Then he followed up the following week. Yay for Demarcus!

Can't get a representative. When I finally did they hung up on me. What a waste of time.read more

This people are outstanding, jalmes and kerina and all the workers are amazing, fast response and…read morethey really care about the customers Thank you

I love them Sara was awesome she even came to my house so I can sign docs she made it easy for me…read moreto switch even helped me cancel my prior policy all while offering me amazing. Low rates. Saved me over 100 a month on insurance and so much more coverage.

Started a business & they have been calling and texting multiple times a day. Asked to be put on a…read moredo not call list/ do not contact list... completely ignored.

Great professional people! Thank you for the WONDERFUL service, as it is hard to come across these…read moredays and makes a world of a difference. I will be referring my family and friends to this office for all insurance needs.

Talk about a good experience. From start to finish Joshua was very thorough and professional. He…read morereplaced high pressure with attentiveness and knowledge. Went above and beyond for me a few times as well. I work in the auto sales industry and will be referring him every chance I get. Highly recommended. Thanks Josh!!!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Spring, TX area since 2019, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Great and fast service ! everyone was so nice and helpful throughout my experience! I will be…read morecoming back next year for their service.

Ms.Karen gets the job done smoothly & very honest with her timing & work! I was told my title would…read morebe ready within a certain time span and she was right on the money! Not a day later. The environment you're welcomed into is very clean & home like! Makes you feel like family and would recommend to ANYONE for all insurance & inspection needs! Will always have my service. Thank you Ms.Karen again for all your honesty.

Great Rates and the level of service was excellent Wendy explained all my coverages perfectly. I…read morewould recommend everyone to this agent.

YOU ARE NOT IN GOOD HANDS. Horrible customer service from both the local agency and the 800 general…read morenumber. I called a week in advance to update my car insurance policy for an accurate quote for the next six months coverage.The CS person from the 800 number that started the process did not add my son, so the quote was incorrect. Not able to solve the problem, she transferred me to the agency which I have called first, but it seems that when the local agency doesn't answer it gets automatically routed to general customer service. I explained to a lady from the agency my problem and at the end she was also not able to add my son because the CS person did't do the process correctly, however her concern was not trying to solve my problem but rather to make sure that I gave her a good rating about her service, solving the issue was not her priority. All companies and employees should know that when you receive bad service it reflects on the entire company. Since due to Allstate incompetence I had to wait almost a week to add my son I decided to shop around to have an alternative to the Allstate quote. While shopping for the quote I found a better quote for my two properties which I also had with Allstate so I decided to cancel all of them. Fed up with their customer service I canceled the insurance online on May 30 which was the last date of the car insurance, but I needed to be transferred to a chat conversation, I waited to get an answer they never connected, obviously a system glitch on their website so I called the agency and they did not answer. I called again on May 1, but they did not respond so my call was routed to the 800 number and they said it will be canceled on May 2. I told them what had happened and I was told they would escalate my problem and should get a response within a few hours but it never happened. I called again to the office and left a message for the second time and finally someone called me back saying that they were having power outage problems. I explained my situation and they canceled my auto quote but they did it for May 2, so I need to pay $9.11. Having different answers from the 800 number I decided to only talk with the local agency. The agent I spoke to was a lady named Jasmin Villagram. She asked for the declaration page, which I sent to her the same day she sent me a message stating that my auto insurance was already canceled. I replied to her stating that I already knew it was canceled. The problem I had was that they canceled my quote for May 2, and I needed help with the balance they wanted me to pay when they put the cancellation date on May 2. I contacted the agency again and asked for the office manager. I spoke with Daniel and he also told me he will look into it and I never got a call back or a resolution but instead today I got a bill that I owe them $9.11. I know $9.11 will not make me poor but why pay these multi millionaire companies because of their errors. Bottom line: YOU ARE NOT IN GOOD HANDS as their logo states this is actually one of the worst companies you can find. When I finally was able to talk to someone it was only for the person that answered to argue with me and threaten me with a collection disregarding the fact that I have cancelled on the 30th. You do not get better quotes having properties and autos together with this company. People should shop around for better quotes. You just need to invest time but it pays off, you save money which is better than paying high rates and getting HORRIBLE SERVICE.