This place is great. Very friendly. Nice facility and fair pricing. Nestled in a quiet area with people that seem to care. I heard the owner get excited over some business. It seemed more than just money for them. He said " this is the way it should be!" I would gladly recommend them to everyone I know. Great crew of people !!!! read more

Came here for my husband's Dodge Ram because the service shifter was acting up. They weren't able to find the issue or replicate the problem, but they were very professional, honest, and transparent throughout the process. They even let us know there was no charge since they couldn't find anything wrong. We really appreciated their honesty and the great customer service. Thank you! read more

What a great experience. Easy to do business with. Took the time to explain everything and the repairs were done on time and at the quoted price. Thank you AZ Automasters. read more

Great shop, great people! I've been bringing my car to this shop for a few years now, for basic service and for a couple major repairs - they always do great work, never try to upsell me on things not needed - very honest and fair. Always very friendly and knowledgeable! Highly recommend. I have a 2017 Chev Tahoe. read more

I am a repeat customer. I was appalled by a review I read by J.B about a month ago. Her vicious review is not consistant with my experience and the experience of many others on this platform, and others. This business is fair, honest and trustworthy. I used to run a shop years ago. I have had customers as such as the aforementioned reviewer. Unfortunatly some people have bad days, or a bad life in this case. After reading the review, and the attachments her negative review is not valid. Because the staff at Az automasters tried on several occasions to remedy the situation. So, anyone reading this please think about this thoroughly. This business is one of the few I trust. And that's coming from a old business manager and technician of 38 years of experience. Please do not hesitate to give Az automasters a try with your auto needs. They have two locations, and they are more than fair on pricing and go above and beyond to provide superb service to everyone. I being retired have used their service, and for my nieces car. They have an attention to detail that is very rare these days. Thanks again, to everyone at Az automasters to keep my nieces car safe and sound for her and her baby. God bless all of you. read more

Az Automasters - 1999 Suzuki Grand Vitara. My nieces... - Auto Repair Near Me - Chandler, Arizona

DO NOT TAKE YOUR CAR HERE I paid them for repairs and a diagnostic. They misdiagnosed my car and put bad batteries in it and are now saying that I'm harassing them because since the day after my car, it was still having the same issues and even more electrical issues. The owner will sit there and tell you that if you're trying to get them to replace what they've done wrong or fix it that you're harassing them. The day after I got my car back from this shop it was having major electrical issues and still the same banging. Mind you when I brought my vehicle into them. I told them it was my transmission because I've had a previous van like this where the transmissions gone out and it's very clear that it was the transmission. They put bad batteries in my car which have now made my alternator go out because it made my alternator work just as hard. They have no integrity and their liars. I asked for them to get a rental car in the meantime while they fix my car because the transmission is completely gone out in it and he's acting like he's not going to do it because I told him this is bullshit . After months and months of complaining here, we are in the next year and I'm still complaining about the vehicle and they haven't done anything . He's now trying to say that these issues are not his fault and even if they installed bad batteries, it would be under warranty. Then why if I complain the following day that they not fix it and take it back in? He's very rude very degrading And now the only way I can get this resolved this through court in the Better Business Bureau . If they make a mistake, they will not fix it. They will act like you're crazy and delusional and like you have no clue what you're talking about. Then wants to lie and say that his staff members were crying because I said that it's BS for it to be this long in these issues they're still not resolved. Mike is a horrible person and a horrible businessman. Do not bring your car here if you want it properly fixed. !!!!! They acted like they were gonna fix it and Keith got sick so he had to leave which is understandable but then he should've made someone else aware of these issues so that months later I'm still not trying to get it fixed . I was very respectful. I was very polite and now I'm still paying on a $30,000 car that's not drivable. read more

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Excellent communication through the projects section on yelp to quote me service for getting my fuel pump replaced. Affordable and even offers price match on services if quoted lower from other mechanics. I received the expected service in the time estimated for it to be completed. Offer courtesy shuttle if you don't want to wait for the service to be completed . They have a wonderful waiting room with TV, snacks and beverages. I appreciate the wonderful service AZ Automasters delivered to me and would recommend their business to anyone to the future needing auto repair services done. Thanks so very much!! read more

WOW just wow, you could tell they're masters at what they do Keith is the guy for dad jokes. I am forever grateful for the outstanding service thank you Jessie and Stephanie for being so kind! I would argue the prices are the best (especially considering the quality of service) they fixed my belt tensioner in a very short amount of time while I had great coffee. They had books in the waiting room about mechanics so you can tell they're a respectable business that wants to help, they showed me the broken piece and I didn't even have to ask (boy it was bad). THANKS AGAIN !! 12 out of 5 stars! read more

Az Automasters - Show-and-tell of belt tensioner by Keith himself - Auto Repair Near Me - Chandler, Arizona

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I'm so grateful to have found AZ Automaster on Yelp! Initially, I got a quote to replace the engine oil pan to fix a severe oil leak after getting an oil change from another shop. They claimed that the engine pan needed to be replaced due to a stripped drip plug, but I'm not sure if they caused it or if it's just a coincidence, given that my car is a 2000 CRV. After comparing quotes and reading their excellent reviews, I chose AZ Automaster. Just a couple of hours after dropping off my car, Phil called to inform me that they could fix the leak without replacing the engine oil pan, and at a fraction of the cost! He assured me that it would be a permanent fix, not just a temporary solution. And sure enough, it's been two days since I got my car back, and there's no leak in sight! They even offered a shuttle service and a senior discount. What a fantastic find! Thank you, AZ Automaster! I'll definitely be back for any future repairs. read more

I found AZ Automasters after having a nightmare of an experience with another dealership. I was really struggling on what to do with my situation after spending a ridiculous amount of money and still having the issue with my car not being fixed. Mike at Az automasters was so patient and HONEST. He walked me through everything and made sure I understood what was going on. I have never felt more comfortable trusting my vehicle with a mechanic before. As a single mom on limited income i can not express enough how grateful i am to have found a place i can trust. I highly recommend this company and really do trust their service and professionalism. I also love that they are locally owned. Thank you again for your amazing service! read more

Here you go. 168+ for looking at my wife's car for two days. And pardon me 278+ tax on the part recommended that I ended up paying for. Seems like the review is pretty accurate. You also told me you did terminate that employee. I appreciate the long story though. read more

Az Automasters - Auto Repair Near Me - Chandler, Arizona

Today was my first experience here, and I have to say that they were very helpful, and did a very thoroughly inspection of my new truck. They found a few minor issues, but nothing to worry about thankfully. I was most impressed when they gave me the bill with a zero balance. Keith seems to be a straight shooter, and I will return for the minor repairs needed. read more

I can't even begin to say enough good things about AZ Automasters. My car literally broke down the day before my children and I were moving into a new place. We are starting over after a divorce, and it's been overwhelming--then this happened with my car. Someone in this chat recommended AZ Automasters, and I'm so glad they did. From the moment I reached out, they were professional, kept me updated on everything happening with my car, took the time to explain things clearly, and were genuinely sympathetic about what I was going through. I would recommend this place to anyone needing vehicle service. They truly care, they're thorough, and they don't rip you off. Ladies--they actually care about us! read more

I moved from Glendale to Chandler last year and didn't have a local mechanic I could trust. It was my first time taking a vehicle of mine their shop and I was not disappointed. MY Jeep Cherokee was at a shop prior to theirs' for a day and a half and they couldn't diagnos the issue I was having except that my vehicle was misfiring. These guys had me back on the road within a couple hours of the diagnosis. There customer service is spot on and I will defenitely be bringing my vehicles from now on. Thank you! read more

My alternator in my Camry started dying on Sunday. I sent out quote requests on Yelp for the surrounding area and AZ Automasters was responsive and let me know they do price matching, as well as having a 2 year warranty. They told me to bring my car in at 11am today and that it would take about an hour- they even offered to bring me back home instead of waiting (which was generous but I am never sad about missing Teams calls. ) They have an extremely big, clean, comfortable waiting area with cozy furniture, free beverages, easily displayed WiFi network/password for customers. They did it in an hour and there were no surprises. They topped off my fluids and checked my air pressure too. The two employees that I talked to were extremely nice, friendly, and very knowledgeable. Nobody tried to upsell me on anything I don't need, they just did exactly what I needed, delivered on the timeline they promised, and made the whole thing unbelievably non-stressful. 10/10, I absolutely recommend AZ Automasters if you need to have any repair work done to your car. I will absolutely be bringing my car here for everything. Thanks so much! read more

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I moved to this side of the Valley not long ago and didn't know of any reliable place to take my car. Luckily, I found AZ Automasters and now both myself and my son take our cars there whenever we need anything done. Most recently, I needed a window regulator replaced and while it was there, they identified a radiator issue so I could get that repaired and not end up stranded on the side of the freeway. Keith, Jessi, and everyone else there are always really friendly and reliable and they get the work done quickly at a very fair price. They never try to talk you into doing unnecessary repairs; they're honest and up front from the get-go. I feel really fortunate to have found them and I wouldn't take my car anywhere else. read more

Straight forward and quality service. Well priced fluid changes as well. Good check before going on a road trip.

Went for the first time for an oil change for my Civic yesterday, very professional and helpful with the information provided. All very affordable as well! Definitely would recommend if you're in the area and need to get some auto work done :) read more

I can't say enough about the excellent service we received! We received five-star customer service with no upselling or unnecessary repairs. The technician did a great job, and the car was repaired in a timely manner. We had to have an evaporator replaced in an Acura and it was a labor-intensive job. Highly recommend for thier trustworthy service and skilled repair! Will be our go to place for all of our car maintenance and repairs. read more

Great service and employees! Awesome place! Thanks AzAutomasters, your service is awesome!

I contacted AZ Automasters after my car dealer suggested some very expensive engine and transmission mounts. I was looking to save some money and find an alternate solution (and confirm my car "really" needed this repair). Keith and Jessi answered my questions thoroughly and explained they would do a diagnostic to confirm. Turns out I didn't need that particular repair. My car had given me some "codes" and engine light came on. They replaced solenoid and wiring harness. No more codes and my baby is purring. Thank goodness I did my research and found this awesome place. My husband and I plan to bring our 2015 and 2019 Chrysler 300s here for any mechanical issues, oil change, etc. from now on. read more

Really appreciate AZ Automasters...have taken my '09 Mali here for several years. This visit was for a broken gear linkage. They had my car for 48 hours and then I was back on the road. Plus they recognized it needed an oil change so they saved me a trip. Great customer service, price, and work!! I'll be back :) read more

Az Automasters aligned two of our vehicles after new tires were installed. They did a good job as both vehicles drive straight. They also perform other maintenance and repair services. They offer a 10 percent senior discount. I like how prices are clearly posted, no surprises. I will try an oil change in the future. read more

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Sorry for the late review! I got a thank you letter in the mail that reminded me. My brakes were making noise a while back so I took my Honda Civic in for service. They got me in nice and quick so that I didn't have to miss work or damage my car. They diagnosed what the issue was and found that I rode them a bit too long and messed up a rotor and some of the threads or lugs were stripped. I kind of suspected more than a basic brake job since they already made noise. They quickly called me as I went somewhere to get food while I waited and informed me. They were able to do the extra repairs plus what I originally brought it in for quickly and without any hassle or rescheduling necessary. Overall a great experience and they were forward, and honest about the additional parts and repairs. The staff was friendly and knowledgable and they even gave other areas a quick peek while the car was lifted and said the rest of the car looks great. People often skip simple courtesies like this and will leave obvious issues alone since it wasn't requested. THAT is the kind of mechanics and employees I am looking for whether it's someone working on my stuff or as one of my coworkers. I will keep you guys in mind for future services, thank you! read more

Finally a quality shop that is not only knowledgeable but extremely fair and open booked. I was looking around for a shop that would do my ATI Super Damper for my 2007 Corvette for so long now and yes most shops can do harmonic balancers however it is more difficult on the corvettes due to various reasons. They not only knew my exact concerns but they knew exactly how to take care of this issue seeing as they have done a tremendous amount of corvette modifications and maintenance procedures. If you have any vehicle that needs literally anything take it to AZ Automasters in Chandler, and if you have a corvette you have finally found your forever shop! Thank you guys again I can't thank you enough for the night and day difference my vehicle received!!! read more

Az Automasters - 2007 Corvette Z51 - Auto Repair Near Me - Chandler, Arizona

In my experience with them, they've been solid. Haven't tried to B.S. with a bunch of work that didn't need doing. When you find an honest auto shop, stick with them. read more

I needed an oil change, and my radiator flushed. They got me into the shop quickly and got my car done in a timely manner. I'm still fairly new to the area and don't have the connections I used to have to refer me to a reliable mechanic. I feel confident I made a good choice with AZ Automasters and I will definitely be returning. read more

Outstanding service and customer support. Really go the extra mile to help with my AC problem after two others couldn't help but still charged read more

Created a yelp project for a broken AC and automasters fixed it fixed within 48 hours. Great team

A little tardy here as the work was done a month ago but I could not be happier with the service and communication. I have a new shop in Chandler for all my repairs and with a 09 Rubicon there will be plenty for them to do. Thanks to the team here, telling all my friends and family you are the go to shop. read more

Air conditioning, transmition fluid replaced, starter problems, all fix. These guys do a great job, very friendly and nice; fair prices and excellent customer service. They know how to take care of business. Thank you!!! read more

I recently needed my turbo replaced in my VW Jetta. Az Automasters had the fairest price with incredible service. They were responsive and communicative. The car runs great and Az Automasters is my first choice for auto repairs. read more

Great service, called in the morning about my car problem and was told to drop off so they can troubleshoot the problem. Later on, they called me with the exact issue n the cost to fix it so that i can get the car back the sane day. Prompt response and service. Will definitely come back! read more

Took car in that was overheating, they changed radiator, replaced hoses and did oil change, very positive experience. It was an expensive visit, likely due to labor hrs involved (and I really did not have time to shop around) but everything these days is expensive. Place is clean, and everyone was professional. I would recommend this place to fam and friends. read more

I brought my car here to have a cat-back installed. They were very reasonably priced and got the work done quickly. It got done 3 hours early. read more

My 18-year-old son and I are new to the area and when we realized his car needed some work done(hood release cable replacement), we weren't sure where to go. We found AZ Automasters through a Google search for shops in the area, and I'm really glad we did. Not only were they quick with a quote, but the repair was done the next day and at an extremely fair price. A couple other shops gave me son quotes that were much, much higher than AZ Automasters and I assume it's because he's a kid and they think he doesn't know any better. AZ Automasters treated him respectfully, just like he's another customer and didn't try to pull a fast one on him or upsell him on work that "needed" to be done. Because of these things, not only will we be bringing his car back for any future repairs, but I plan on taking my car here as well. It's nice to know there's a reliable, friendly, and trustworthy auto shop right in our neighborhood. read more

Zero starz if I could, tried to bring my Avalanche in to day but they wanted it for the weekend, a guy name Rick was really condescending about it. If you're lucky enough to be able to leave and drop off your vehicle for a week, then take the chance but the a hold bunch of other shops I've been to where I can get same day service. DO NOT REMOMMEND COMING HERE. I left and went somewhere else where they were more than happy to help me out. read more

I have never been disappointed bringing my car here. Today I stopped in because I noticed something hanging down from my front bumper. Less than 30 mins in and out they had fixed it. Amazing thank you. read more

Very efficient, good communication, the work on my Tacoma was done promptly and within their initial price estimate, nice that they are open on Saturdays although they close at 3 PM instead of their normal hours. read more

There's a reason this place has killer reviews and a high BBB score. I've been coming here for over two years and will never look at another place again. There have been times when they've quoted me a price, only to call me back after the repairs to tell me something wasn't as bad as they thought initially and instead of charging me to replace the part, they simply realized the part was just loose, tightened it up, and took the charge off the bill. They will go out of their way to make sure you're satisfied. They're completely honest, which sadly is rare among car repair shops, and they're all very friendly and approachable. I don't know much about cars, and they are more than happy to explain what needs to be done and why, in simpler terms without making you feel like you should know this stuff. They also price match and provide military discount - go here and don't look back. Also for the guy that gave them a crappy review and stated that they "hired a lady" for the front desk - I'll bet Jesse knows more about how to take care of your car than you do pal. read more