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    Az Automasters

    4.6 (140 reviews)
    Open 7:30 am - 6:00 pm
    Updated 1 week ago

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    Excellent

    Response time

    30 minutes

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    The owner saying that I'm harassing them so I had to send him the definition of harassment all I'm trying to do is get my vehicle fixed

    DO NOT TAKE YOUR CAR HERE I paid them for repairs and a diagnostic. They misdiagnosed my car and put bad batteries in it and are now saying that I'm harassing them because since the day after my car, it was still having the same issues and even more electrical issues. The owner will sit there and tell you that if you're trying to get them to replace what they've done wrong or fix it that you're harassing them. The day after I got my car back from this shop it was having major electrical issues and still the same banging. Mind you when I brought my vehicle into them. I told them it was my transmission because I've had a previous van like this where the transmissions gone out and it's very clear that it was the transmission. They put bad batteries in my car which have now made my alternator go out because it made my alternator work just as hard. They have no integrity and their liars. I asked for them to get a rental car in the meantime while they fix my car because the transmission is completely gone out in it and he's acting like he's not going to do it because I told him this is bullshit . After months and months of complaining here, we are in the next year and I'm still complaining about the vehicle and they haven't done anything . He's now trying to say that these issues are not his fault and even if they installed bad batteries, it would be under warranty. Then why if I complain the following day that they not fix it and take it back in? He's very rude very degrading And now the only way I can get this resolved this through court in the Better Business Bureau . If they make a mistake, they will not fix it. They will act like you're crazy and delusional and like you have no clue what you're talking about. Then wants to lie and say that his staff members were crying because I said that it's BS for it to be this long in these issues they're still not resolved. Mike is a horrible person and a horrible businessman. Do not bring your car here if you want it properly fixed. !!!!! They acted like they were gonna fix it and Keith got sick so he had to leave which is understandable but then he should've made someone else aware of these issues so that months later I'm still not trying to get it fixed . I was very respectful. I was very polite and now I'm still paying on a $30,000 car that's not drivable.

    Show-and-tell of belt tensioner by Keith himself
    Dessy A.

    WOW just wow, you could tell they're masters at what they do Keith is the guy for dad jokes. I am forever grateful for the outstanding service thank you Jessie and Stephanie for being so kind! I would argue the prices are the best (especially considering the quality of service) they fixed my belt tensioner in a very short amount of time while I had great coffee. They had books in the waiting room about mechanics so you can tell they're a respectable business that wants to help, they showed me the broken piece and I didn't even have to ask (boy it was bad). THANKS AGAIN !! 12 out of 5 stars!

    Here you go. 168+ for looking at my wife's car for two days. And pardon me 278+ tax on the part recommended that I ended up paying for. Seems like the review is pretty accurate. You also told me you did terminate that employee. I appreciate the long story though.

    Abby H.

    My alternator in my Camry started dying on Sunday. I sent out quote requests on Yelp for the surrounding area and AZ Automasters was responsive and let me know they do price matching, as well as having a 2 year warranty. They told me to bring my car in at 11am today and that it would take about an hour- they even offered to bring me back home instead of waiting (which was generous but I am never sad about missing Teams calls. ) They have an extremely big, clean, comfortable waiting area with cozy furniture, free beverages, easily displayed WiFi network/password for customers. They did it in an hour and there were no surprises. They topped off my fluids and checked my air pressure too. The two employees that I talked to were extremely nice, friendly, and very knowledgeable. Nobody tried to upsell me on anything I don't need, they just did exactly what I needed, delivered on the timeline they promised, and made the whole thing unbelievably non-stressful. 10/10, I absolutely recommend AZ Automasters if you need to have any repair work done to your car. I will absolutely be bringing my car here for everything. Thanks so much!

    Nice lobby
    Susan K.

    Az Automasters aligned two of our vehicles after new tires were installed. They did a good job as both vehicles drive straight. They also perform other maintenance and repair services. They offer a 10 percent senior discount. I like how prices are clearly posted, no surprises. I will try an oil change in the future.

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    2 years ago

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    Mike K.

    Thank you Jennifer for your fantastic review!

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    11 months ago

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    10 months ago

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    Mike K.

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    1 year ago

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    Mike K.

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    10 months ago

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    2 years ago

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    Jessica D.

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    2 years ago

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    1 year ago

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    Jessica D.

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    1 year ago

    Straight forward and quality service. Well priced fluid changes as well. Good check before going on a road trip.

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    2 years ago

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    Mike K.

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    2 years ago

    Great service and employees! Awesome place! Thanks AzAutomasters, your service is awesome!

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    2 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    Jessica D.

    Thank you so much for the kind words, we appreciate your business.

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    2 years ago

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    2 years ago

    Created a yelp project for a broken AC and automasters fixed it fixed within 48 hours. Great team

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    2 years ago

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    Jessica D.

    Thank you Todd for the kind words we appreciate your business.

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    3 years ago

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    2 years ago

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    Jessica D.

    Thank you so much for your kind words, we appreciate your business

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    4 years ago

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    3 years ago

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    Jessica D.

    This is Fake Review. It was left by a disgruntled former employee.

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    4 years ago

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    7 years ago

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    Jessica D.

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    6 years ago

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    Jessica D.

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    3 years ago

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    5 years ago

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    Jessica D.

    Thank you Ryan for the review, we appreciate your business.

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    5 years ago

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    Jessica D.

    Thank you Eric for the review, we appreciate your business.

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    Page 1 of 4

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    Review Highlights - Az Automasters

    I am forever grateful for the outstanding service thank you Jessie and Stephanie for being so kind!

    Mentioned in 10 reviews

    Read more highlights

    Arizona's Reliable Transmissions

    Arizona's Reliable Transmissions

    (18 reviews)

    I recently had a rough time dealing with transmission issues on my car. I've never gone through…read moreanything like this before, and I'm definitely not a "car person," so I rely heavily on shops to be honest and straightforward with me. I first took my vehicle to another service center. They charged me hundreds of dollars for a diagnostic and kept my car for two full days, even though I had an appointment and was told it would be quick. After all that, they simply told me, "Yep, it's the transmission," and quoted me over $8,000 for the replacement and a few hundred more for diagnostics and fees. That was absolutely not happening - especially with how expensive everything is these days. After calling five other places in the Chandler area, I reached Arizona Reliable Transmission. I explained what was going on and that I likely needed a new or remanufactured CVT. Based on the information I gave them, they quoted me a fair price right away, and I accepted. They asked if the car was drivable. I told them I was unsure I had only driven it very short distance after the main issue happened also their location is quite a way from the other shop. Without hesitation, they said they would send their tow driver to pick it up, bring it to their shop, and inspect it - at no extra cost. They explained that they will offer this as a courtesy for my situation. Truly great guys to work with they made it a very easy process! They also took a moment and inspected my brakes as they noticed the wear on them and offered to do a discounted add on for replacement on those and rotors as well, however I am currently tapped out on car repair funds so I had to decline the offer and do that myself but the fact that they took the time and had the care to send me photos un-prompted to notify me of the need to be replaced that was an added touch that sets them apart. (The other shop I had gone to first which starts with a G and ends with a CH told me my brakes and rotors that were grinding and a little squeeky were great no need for replacement... they made sure not to add that onto any invoice though because of liability as I tried to dispute with BBB and their parent company found a work around on that...) They got my car fixed up, and I have no complaints so far. It's been about two weeks, and I'm going in for my transmission checkup this weekend. I was even given a 3-year warranty on the parts they replaced - as of now, I can confidently say that for me as of now the best transmission shop in Chandler is Arizona Reliable Transmission!

    I have been taking all of my cars here for a couple of years now very helpful and they get the work…read moredone fast. Reliable and good prices. Thank you to Sean for always getting me up and running.

    Christian Brothers Automotive McQueen and Guadalupe

    Christian Brothers Automotive McQueen and Guadalupe

    (57 reviews)

    The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

    I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

    Az Automasters - autorepair - Updated May 2026

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