They were great. I went in to get my brakes checked and they ended up being fine, but they noticed the oil leak, which I was aware of, located the problem and fixed it in quicker then they quoted me. The price was very reasonable and the guys were all very knowledgeable. I couldn't have been happier. Great work gentlemen. read more

We took our Mercedes GLC 300 here for an apparent transmission malfunction. They quickly diagnosed the problem as a weak battery sending false codes to various sensors. They were honest, fair and quick. read more

I've changed my 1 star review below to a 5 star review due to the excellent customer service received from the owner, Mike. Mike sent several apologies and went above and beyond what most business owners would do in a situation such as this. - He refunded me for the missed alignment and the cost of the new tire. To find this kind of honesty is rare and it proves that he operates his business with integrity. Knowing this, I would not hesitate to bring my vehicle directly to Mike in the future if need be. Mistakes happen, and he was quick to correct it. Thank you, Mike! ********************************************************* My husband brought my car over to AZ Automasters in February of 2024. We had never been there before, but I had just had new control arms and ball joints put in and since the tires were also brand new, my mechanic who did that work recommended an alignment. AZ Automasters kept the car overnight and my husband picked it up the following day. My husband stated that he asked the employees if the alignment was off and by how much, and that no one could answer his questions or seemed to "know anything about anything." But he did say that the employees working the morning he picked it up were not the same ones who were working when he dropped it off. He didn't leave feeling super confident but they said the car was done so he left and that was that. This car is kept in a garage, has not been in any accidents, hit any curbs or anything of that nature, and is well loved. I have put 8000 miles on the vehicle since the alignment. The other day we realized that the tires should probably be rotated and were horrified to notice that the outside of the passenger front tire was completely bald, the inside of the tire barely worn. We went over to where we purchased the tires as they are warranteed to 80,000 miles, but because they deemed it an "alignment issue", I had to purchase a brand new tire out of pocket. Not only did I waste $118.00 at AZ Automasters as they did not complete the alignment I paid for, I'm out an additional $145 for a new tire and still need to get the car aligned. I'll certainly be getting alignment, but it won't be at AZ Automasters. *Edit* I just had a front end alignment at a reputable shop where the employees actually care about their customers. They had to take a torch to the tie-rod jam nuts as they were totally locked up on both sides. This would NOT have had to be done had AZ Automasters done the work they were paid to do a year and a half ago. Also, this shop, who did the alignment using lasers, was able to show us via computer what they adjusted and how much, which AZ Automasters could not do for us. And this new place was cheaper! Lesson learned to shop around! read more

Az Automasters - Auto Repair Near Me - Gilbert, Arizona

Not only did AZ Automotive help save me some money, but they were also very informative about the problem. They had great response time, getting the job done quicker than I expected. I'll be coming back again if anything else happens to my car. read more

Az Automasters - Mechanic showing me the control arms that he fixed. - Auto Repair Near Me - Gilbert, Arizona

Everything was great! Also pretty good price for an oil change and tire rotation! I mistakenly didn't make an appointment and called and he said they could take care of me right away and they did! So grateful for the professionalism and experience! Will be coming back for following oil changes and other needs! read more

Travis and the entire AZ Automasters team here are top notch. Transparent, honest, and top quality work! I recommend them whole heartedly to anyone needing auto work of any kind! read more

Top notch mechanics who are honest and trustworthy. Quality of work is exceptional. They take the time to discover the most intricate issue and validate their diagnosis. I wish I lived closer. read more

I had an outstanding experience with AZ Automaster of Gilbert, and I'm happy to recommend them for future services. The team, including Jessica, Krystal, Travis, and the mechanics, provided exceptional service with no hidden fees or surprises. I initially went to another shop to replace my alternator, but AZ Automasters communication and sense of urgency set them apart. I was willing to drive 30 minutes for their transparent and reliable service - they're honest, upfront, and truly care about getting the job done right. They replaced my alternator, fixed other issues, and delivered my car in a timely manner. They even waited after hours for me to pick up my car and charged me exactly what they quoted. If you're looking for a trustworthy auto repair shop, I highly recommend AZ Automasters of Gilbert. read more

Had a front headlight issue with my Telluride. It was a simple fix, took two minutes, refused to charge me. Great service but even better people. read more

Transmission fluid and filter change was performed. Final cost was slightly below their estimate. Service was friendly and informative. Services performed as anticipated. read more

This is a place you can trust for simple maintenance or extensive complex repairs. They are honest and upfront, no surprises. I see some dissatisfied reviewers here. We as a consumer have to understand that people make mistakes, and some mechanical problems cannot be predicted. Things happen, just like everything else in life. But AZ auto masters are the most honest shop I have dealt with. I would therefore recommend them to everyone. Women, this is a place you can trust. They treated my niece very well. read more

Very pleased with the workmanship , communication, and customer service from the receptionist to Travis and his crew Ty very much

Best price! They did an excellent job replacing my CV axle shaft. This is genuinely an honest mechanic and they are very friendly. I have nothing bad to say about them. read more

I have gone to AZ Automasters twice now and both times they have been able to get my car fixed up the same day. They are extremely friendly, reliable, affordable, and responsive. I will continue to come here for any car trouble I have and recommend them to anyone! read more

Great sevice!! Customer friendly! I've Taken multiple cars and have been satisfied everytime.

We only take our vehicles here. They are straight forward, and don't try to sell you on something you don't need. They may make recommendations, but are never pushy. If you come in just for an oil change, you aren't going to be out a couple grand because they magically found you're low on blinker fluid. If you have questions about anything, they will go patiently go over it with you, without making you feel stupid. read more

Took my car in due to noises coming from rear of car. Shop was able to diagnose my issue right away, communicated well throughout the whole process, and offered transparent and very reasonable prices. Would absolutely recommend this shop read more

I dropped my car off to replace my transmission and engine mount on a Friday and it was done by Monday. Great and rapid service.

AZ AUTOMASTERS are truly professional, honest, compassionate and customer focused. I recommend AZ AUTOMASTERS to anybody. Ask for Richard or Doug, and tell them Dave PT Cruiser, sent you. AAA+++++++++ read more

Have to adjust my rating... I've had hit and miss lately. On the plus side, friendly, they will accept customers supplied parts, and they work Saturdays. On the negative side, they did some work on my car a month ago and someone either left my driver's side window open during rain showers or they sprayed water inside the car: when I got my car, there was a sloshing sound... I figured out is was a huge amount of water under the carpet both in front and in back of my seat. I had to cut my carpet to get the water out. And the last time I needed work, they replaced a part, but after the work my car was not functioning the same, which is leading me to get more, and more expensive, work done now. They are convenient, but I am going to be much more selective about the work I use them for. read more

This place was great. Quick response on the Yelp platform. Quoted me a price and stuck with it. Had me in and out in an hour. Great people. Wish every mechanic was this good. read more

First, I wanna start off with the communication of this facility. Communicated with me every step of the way try to find ways for me to save money. Diagnosed my vehicle and kept me informed about every stage. Told me which things I needed which things could wait. Which I felt was really honest from an auto repair shop. I moved it out here from New York and when you move into new state, finding a good auto facility is crucial. Because as you know, lots of them overcharge you or make you do services that are not needed for your vehicle. The shop is definitely my shop moving forward. Thank you. read more

My husband and I were extremely satisfied with the service and pricing AZ Automasters offered. My husband suspected the bearing in his truck's clutch was failing so he requested quotes on yelp and called around to some local transmission shops to get an idea what it would cost to replace his truck's clutch kit, which retails at an auto parts store for around $250 and probably takes around 5 to 6 hrs to replace. Every last place came back either quoting $1,200 and up, or saying they could not give him a quote until he brought his truck in for a full "diagnostic" (there should be an option on Yelp to flag shops that fail to provide a quote.) AZ Automasters was the only shop that delivered a competitive quote and matched the quote they gave following the repair. The truck runs great and we're happy to know we found a neighborhood auto shop we can trust. read more

I made appointment 10 days in advance to have upper and lower radiator hoses replaced. Appointment was for 9am I dropped off car at 8:15 am it wasn't ready until 4:20pm. Should not have taken over 90 minutes to R&R the excuses they gave me was ridiculous and the prices they charged was ridiculous... Cheaper and faster service going to the dealer !!! read more

These dudes still haven't responded to this review, by the way. I REALLY liked them. You know. Pay for service... receive expected service. This experience was. Pay for service: receive vehicle in identical shape; pay for further: receive with identical issue. The shop manager: "Give it to us again." Dude. Are the techs just jerking off on the clock and shoving cars back onto the street with no service rendered? Get your shop in order. I want my money back. read more

Have been coming here for years, the whole family brings their cars here. Every single time, they always treat us with much respect and give us all options for what's going on. They get things done as soon as possible which is very comforting. read more

I didn't have an appointment; received immediate service. Jorge provided superb service with a smile. I was surprised by the cost and the time it took. Recommend this location! read more

The spring for my horn was shot and they were able to get it back up and functioning. They also did a multipoint inspection and found issues that a previous mechanic at a different company missed. Would recommend. They take a little longer than other places for service but they do it the right way, not the fast and wrong way. They do almost anything and everything that your car will need and most of what you want. read more

Great service, was able to get my brakes inspected and serviced in the same day. Not only we're knowledgeable but their prices are very competitive. read more

Had a routine oil change for my Mini Cooper Clubman F54. Great service, asked me about my preference of oil weight and brand which I appreciate. Service Interval on the computer was reset for me as well. Got in and out in an hour and was able to walk across the street to do groceries. read more

Great customer service & handled my 2011 Subaru with care and got my torque converter fixed, thanks to the guy up front for explaining to me how the situation was read more

This place rocks because the mechanic's don't play games with you. Straightforward consummate pros. Richard and the entire staff are fantastic at what they do. Thanks to my friend John Fliss for recommending them. From oil changes to engine repair they are the east valleys go to shop. read more

Jessica and Richard were awesome on the phone. Doug welcomed us with humour and efficiency early on a Monday. They not only tested our brakes, but were able to give a percentage use. Spark plug change and tune up has our Mazda CX-9 running with a purr and diagnostics assured us our electrics are in good order. Highly recommend this company. read more

Had an aggravating and near constant knocking noise in my front end that was driving me crazy - no matter how slow I would drive, knocking noise was generated at even the slightest ridge or bump in the road. It appeared to be coming from my suspension. My regular mechanic charged me $75 to put on a lift and diagnose, which they said was a broken front strut mount that needed replacing. But their price was ridiculous and they wanted to add on additional unnecessary maintenance. After researching local auto repair shops I found a reasonable and fair price here. I appreciated manager Jessica D's patient guidance and mechanical explanations during my research. Seemed they were in business to make a living, not a killing, off of their customers. Az Automasters confirmed my front strut mount needed replacement. Repair effort, time and cost estimates were accurate. While the repair was needed, it unfortunately didn't resolve my 'noise' issue. They advised that my sway bars should also be replaced. I authorized that work the following week, and while awaiting completion, Richard came into the room and explained that they had replaced the sway bars, but not all noise was addressed. He then said they investigated deeper and found another issue in the steering column connections, which after tightening, totally resolved the knocking sound. Since that was the primary cause of the noise, Richard offered, without any prompting from me, to remove the just-installed sway bars and not charge me for the additional work to tighten the steering component. I thought that was honest and what any customer would have hoped for. It showed their true colors as a fair and honest operation. I left the new sway bars in place as I had over 125K miles and research showed it was soon time to replace anyway. My vehicle now rides perfectly, without any annoying noise from the front end. I will definitely come back to Az Automasters, as they have earned my trust via this experience read more

This will be the new place I get my car worked on in the valley. Watched the mechanic do a front to rear inspection of my car while he had it up in the air and actually topped off fluids and my tires while changing my oil. Received 15.00 off for checking in on Yelp and get that each time I come in. Jeff and Scott gave me a prioritized list of things that may need to be worked on in the near future. Really do appreciate that and I received all of that for under $20.00. Great service! read more

Az Automasters - Auto Repair Near Me - Gilbert, Arizona

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My Mini Cooper had its Service Engine Light on, I had procrastinated until the last week of my registration, and desperately took it here. I had four OBD Codes. Two 02 sensors, Evap Emissions leak and Transmission (which originally AAMCO said was my shift solenoids were being clogged up from shift plates wearing). The first day they called me, they said I had a bad Bank 2 O2 sensor. They told me the technician heard my wheel bearing was making noise but checked it and said it had some play but wasn't loose and gave it the okay to drive on just to be weary of it in the future. They also mentioned I had a fuel leak, but needed to find it. I gave them the okay to replace the 02 sensor. To my surprise, they told me the transmission was fine and no codes. They were confused and asked who told me about the shift plates, because a CVT doesn't have gears that shift. They explained it has two pulleys that change diameter to create different ratios. So don't go to AAMCO in Aracdia, they tried to sell me on a rebuild or at least change shift solenoids. The next day they called and said the O2 sensor was replaced and that they found the leak, it was basically under my rear seat at the fuel assembly that holds the fuel filter in the saddle tank. I was kinda confused so Richard (sorry if I messed his name up) told me to come over to look so I did. Thing was a mini geyser. Explained why I never knew why my fuel was leaking. I gave the okay to the repair, which he ordered from the factory and it was cheaper than the aftermarket. They replaced it the next morning and by the time I got off from work it was already done. Richard gave the keys back, answered all my doubts questions and concerns. They don't like to BS around, he told me the light could come back for the evap leak because of how it's designed it might be until the next day to know because of a tiny pin hole leak that neither they could test or see without keeping my car away from me and chase something they may not exist. So today, check engine light is still off and I passed my emissions a couple hours ago. This is where you want to take you car. I don't recommend finding the lowest price. Pay for the quality and assurance these guys give. Whatever anyone says negatively, that's because of their lack of understanding and high expectations. Doctors can't always find the best treatment right away and more times than none make the wrong diagnosis, why should mechanics be held differently? read more

Looking for an honest/high performance local establishment to trust your ride to? Look no further! Jessi and her team are not only highly specialized on high performance vehicles but can do small routine jobs too. They have earned my biz going forward by going above and beyond the norm! read more

As always AZ Automasters (Gilbert, AZ) has done right by me again! I took my car in for a complete tune-up this past Saturday. Service was completed. While driving home my car overheated. I wasn't sure of the issue and why it would have done that considering I just completed the tune-up. Immediately pulled into a gas station, shut the car off and evaluated my situation. Realizing I should not drive my car the 8 miles I had left, I had my car towed home and left a message with the shop. Jessica (GM) wasted no time getting back to me. I explained what happened, and had the car towed back to the shop for evaluation first thing Monday morning. Mike (Owner) and Jessica wasted no time trying to determine the cause of the overheating. Mike, Jessica and Michael you are nothing short of AMAZING! Your customer service is always top notch and I THANK YOU from the bottom of my heart for making sure my car was completely safe to drive before returning to me. Monetarily I saw the dollar bills flying out the window but you made sure that didn't happen! You were completely fair with the charge! Mike like you said, your are a man of your word and that is absolutely the truth! Thank you for delivering my car to me in San Tan Valley, that was completely unexpected. I am forever GRATEFUL for your HONESTY and AWESOME customer service. Again, I can't thank you enough! You ROCK! read more

I just needed to say these guys are amazing..... I pulled in this morning with a completely flat tire because the air compressor at the gas station next door was out of order. Turns out it wouldn't have done me any good anyway since I had a HUGE hole in the tire. They stopped what they were doing and stuck a plug in to get me to discount tire down the road. Thank you for saving my day! read more

I have been having car problems for months and have taken it to more than three shops to find the problem. Some of the shops, charged me to look at the car but weren't able to diagnose the problem. I wasted what little savings that I had to "fix" the issue, just to find out that the issue wasn't actually fixed. I was exhausted and tired of getting the run around. Being a woman, the other mechanics that I went to, I felt they weren't listening to me when I was explaining the problems that I was having with my car. They pushed it aside to fulfill their own agenda. After my check engine came on, I knew that it was imperative for me to find an honest mechanic. AZ Automasters, what beyond what I expected from a mechanic. I was nervous and hesitant due to my previous experiences and wasn't sure what to expect. Right away I felt reassured after dropping my car off and speaking with them. They actually listened to me explain the problems with my car instead of ignoring my input. They were not only able to find the problem but even more importantly, they didn't give me a laundry list of "other incidental findings" wrong with my car. Their prices were competitive, fair but most crucial, they were able to find the problem and truly fix it. There is no doubt in my mind, that I have found a mechanic that I can trust. The staff was friendly, professional, and knowledgeable. I had a chance to speak with the owner and it was refreshing to see that the owner hired staff that reflect who he is as a person. I hope that I don't have any more problems with my car, however, if I do, I won't take it anywhere else except at AZ Automasters. It's a relief to have found an efficient and honest mechanic. read more